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Re: Toshiba Laptop Won't Boot with any New Battery

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Rick wrote:
>
>> I have a Toshiba laptop model S70-BBT2N23 which I purchased last April. 
>> The
>> laptop works fine with no problems.
>>
>> I decided to buy an extra battery to use as a backup. When I installed 
>> the
>> battery, the computer would not boot up, even with the AC plugged in. If 
>> I
>> remove the battery or put the original battery back in, all works fine. I
>> initially thought this was a battery problem, so I exchanged the battery 
>> for
>> a replacement and got the same result. These were aftermarket batteries, 
>> so
>> I then bought a Toshiba branded battery which appeared to be exactly the
>> same as the original battery - and I again got the same result. In every
>> case, the laptop will not boot up with the replacement battery and just
>> flashes the power light, even with the AC plugged in. Put the original
>> battery in (with or without AC) or just run on AC and all works fine.
>>
>> Any ideas?
>
>No experience with this brand and model but I'm wondering if the new
>batteries have more cells hence a higher mAH rating.  More cells means
>either more current to charge them up (the built-in charger might not be
>able to handle that high a load) or take longer to charge but result in
>a too-low charging load (so the charger thinks the battery is dead and
>will not attempt to charge for safety reasons).  New battery packs often
>come delivered uncharged.  If the built-in charger cannot or won't
>charge those new batteries then they come dead and stay dead.  Some
>laptops will not boot if the battery pack is dead or removed even when
>the A/C cord is connected.
>
>According to what online specs that I could find on this brand and
>model, it comes with a 6-cell battery pack.  Do the new battery packs
>have 6 cells and are rated around 4400 mAH?  Or do they have more cells
>and a higher mAH rating?  The built-in charger may not be able to handle
>a 9-cell battery pack rated for 7800 mAH.
>
>Doesn't look like anyone knew in the Toshiba forums where you asked at
>http://www.forums.toshiba.com/t5/Batteries-and-Power/S70-B-Won-t-Power-up-with-Replacement-Battery/td-p/684795.
>Did you try asking Toshiba support (http://support.toshiba.com/contact)?

The replacement battery is a 6-cell like the original and has the same power 
specs - in this case, 4200 mAh.  I contacted an authorized Toshiba service 
center today via email, and they too were stumped, but guessed it could be a 
weird motherboard problem.  I will probably have to take it in this week 
since the one-year warranty runs out in about three weeks, but I was hoping 
to avoid that since they will probably tie the PC up for several days 
(especially if they end up replacing the motherboard) and I might end up 
having to reload all my data.

--  

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Thread

Toshiba Laptop Won't Boot with any New Battery "Rick" <rick@nospam.com> - 2016-03-26 20:59 -0400
  Re: Toshiba Laptop Won't Boot with any New Battery VanguardLH <V@nguard.LH> - 2016-03-26 20:38 -0500
    Re: Toshiba Laptop Won't Boot with any New Battery "Rick" <rick@nospam.com> - 2016-03-26 21:55 -0400
      Re: Toshiba Laptop Won't Boot with any New Battery VanguardLH <V@nguard.LH> - 2016-03-26 21:35 -0500
        Re: Toshiba Laptop Won't Boot with any New Battery "Rick" <rick@nospam.com> - 2016-03-26 23:06 -0400
  Re: Toshiba Laptop Won't Boot with any New Battery mike <ham789@netzero.net> - 2016-03-26 21:00 -0700
  Re: Toshiba Laptop Won't Boot with any New Battery dg <david.goodnow@gmail.com> - 2016-03-27 18:06 -0700

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