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Re: Toshiba Laptop Won't Boot with any New Battery

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Rick wrote:

> Rick wrote:
>>
>>> I have a Toshiba laptop model S70-BBT2N23 which I purchased last April. 
>>> The
>>> laptop works fine with no problems.
>>>
>>> I decided to buy an extra battery to use as a backup. When I installed 
>>> the
>>> battery, the computer would not boot up, even with the AC plugged in. If 
>>> I
>>> remove the battery or put the original battery back in, all works fine. I
>>> initially thought this was a battery problem, so I exchanged the battery 
>>> for
>>> a replacement and got the same result. These were aftermarket batteries, 
>>> so
>>> I then bought a Toshiba branded battery which appeared to be exactly the
>>> same as the original battery - and I again got the same result. In every
>>> case, the laptop will not boot up with the replacement battery and just
>>> flashes the power light, even with the AC plugged in. Put the original
>>> battery in (with or without AC) or just run on AC and all works fine.
>>>
>>> Any ideas?
>>
>>No experience with this brand and model but I'm wondering if the new
>>batteries have more cells hence a higher mAH rating.  More cells means
>>either more current to charge them up (the built-in charger might not be
>>able to handle that high a load) or take longer to charge but result in
>>a too-low charging load (so the charger thinks the battery is dead and
>>will not attempt to charge for safety reasons).  New battery packs often
>>come delivered uncharged.  If the built-in charger cannot or won't
>>charge those new batteries then they come dead and stay dead.  Some
>>laptops will not boot if the battery pack is dead or removed even when
>>the A/C cord is connected.
>>
>>According to what online specs that I could find on this brand and
>>model, it comes with a 6-cell battery pack.  Do the new battery packs
>>have 6 cells and are rated around 4400 mAH?  Or do they have more cells
>>and a higher mAH rating?  The built-in charger may not be able to handle
>>a 9-cell battery pack rated for 7800 mAH.
>>
>>Doesn't look like anyone knew in the Toshiba forums where you asked at
>>http://www.forums.toshiba.com/t5/Batteries-and-Power/S70-B-Won-t-Power-up-with-Replacement-Battery/td-p/684795.
>>Did you try asking Toshiba support (http://support.toshiba.com/contact)?
> 
> The replacement battery is a 6-cell like the original and has the same power 
> specs - in this case, 4200 mAh.  I contacted an authorized Toshiba service 
> center today via email, and they too were stumped, but guessed it could be a 
> weird motherboard problem.  I will probably have to take it in this week 
> since the one-year warranty runs out in about three weeks, but I was hoping 
> to avoid that since they will probably tie the PC up for several days 
> (especially if they end up replacing the motherboard) and I might end up 
> having to reload all my data.
> 
> --

Days?  You might not get it back for 6-8 weeks if you have to ship it to
a regional service center.  Or does "take it in" mean you go back to the
store and have some geek squad poke around?

You are going to save an image backup, right, before "taking it in"?

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Thread

Toshiba Laptop Won't Boot with any New Battery "Rick" <rick@nospam.com> - 2016-03-26 20:59 -0400
  Re: Toshiba Laptop Won't Boot with any New Battery VanguardLH <V@nguard.LH> - 2016-03-26 20:38 -0500
    Re: Toshiba Laptop Won't Boot with any New Battery "Rick" <rick@nospam.com> - 2016-03-26 21:55 -0400
      Re: Toshiba Laptop Won't Boot with any New Battery VanguardLH <V@nguard.LH> - 2016-03-26 21:35 -0500
        Re: Toshiba Laptop Won't Boot with any New Battery "Rick" <rick@nospam.com> - 2016-03-26 23:06 -0400
  Re: Toshiba Laptop Won't Boot with any New Battery mike <ham789@netzero.net> - 2016-03-26 21:00 -0700
  Re: Toshiba Laptop Won't Boot with any New Battery dg <david.goodnow@gmail.com> - 2016-03-27 18:06 -0700

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