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Samsung S24 FE and Hearing Aids and Ringtone

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  Samsung S24 FE and Hearing Aids and Ringtone croy <croy@spam.invalid.net> - 2026-09-04 18:56 -0700
    Re: Samsung S24 FE and Hearing Aids and Ringtone VanguardLH <V@nguard.LH> - 2026-09-05 02:15 -0500
      Re: Samsung S24 FE and Hearing Aids and Ringtone Nuno Silva <nunojsilva@invalid.invalid> - 2026-09-05 10:27 +0100
      Re: Samsung S24 FE and Hearing Aids and Ringtone Chris <ithinkiam@gmail.com> - 2026-09-05 11:32 +0000
        Re: Samsung S24 FE and Hearing Aids and Ringtone croy <croy@spam.invalid.net> - 2026-09-05 07:52 -0700
        Re: Samsung S24 FE and Hearing Aids and Ringtone VanguardLH <V@nguard.LH> - 2026-09-05 20:33 -0500
    Re: Samsung S24 FE and Hearing Aids and Ringtone Chris <ithinkiam@gmail.com> - 2026-09-05 11:32 +0000
    Re: Samsung S24 FE and Hearing Aids and Ringtone "s|b" <me@privacy.invalid> - 2026-09-05 18:11 +0200

#155634 — Samsung S24 FE and Hearing Aids and Ringtone

This seems very odd to me--perhaps someone here will have a logical
explanation.

When wearing hearing aids, I've always gotten the ringtone for incoming
calls, and the caller's voice, clearly hru the hearing aids--until
recently.

In the last week, I missed a couple of calls from my wife, and suffered the
expected punishment.  But I couldn't understand why I never heard the phone
ring. On a couple of calls, I heard the ringtone thru the phone's speakers,
and picked up the conversation just fine, hearing the caller's voice in my
aids without problem. When I experimented, I found that the ringtone just
wasn't coming in thru the aids.  I chased this problem all over the web,
and spent a couple hours poking thru the settings on the phone, but found
nothing that helped.

This morning, it dawned on me that I hadn't turned WiFi back on after going
on a 2-day trip a couple of weeks ago, so I turned it back on. A couple
hours later, I got a call and heard the ringtone clearly in the hearing
aids!

I would never have thought that WiFi would affect whether or not the
ringtone would reach the hearing aids (the hearing aids are Bluetooth).

There is obviously something I'm not aware of.

-- 
croy

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#155637

croy <croy@spam.invalid.net> wrote:

> This seems very odd to me--perhaps someone here will have a logical
> explanation.
> 
> When wearing hearing aids, I've always gotten the ringtone for incoming
> calls, and the caller's voice, clearly hru the hearing aids--until
> recently.
> 
> In the last week, I missed a couple of calls from my wife, and suffered the
> expected punishment.  But I couldn't understand why I never heard the phone
> ring. On a couple of calls, I heard the ringtone thru the phone's speakers,
> and picked up the conversation just fine, hearing the caller's voice in my
> aids without problem. When I experimented, I found that the ringtone just
> wasn't coming in thru the aids.  I chased this problem all over the web,
> and spent a couple hours poking thru the settings on the phone, but found
> nothing that helped.
> 
> This morning, it dawned on me that I hadn't turned WiFi back on after going
> on a 2-day trip a couple of weeks ago, so I turned it back on. A couple
> hours later, I got a call and heard the ringtone clearly in the hearing
> aids!
> 
> I would never have thought that WiFi would affect whether or not the
> ringtone would reach the hearing aids (the hearing aids are Bluetooth).
> 
> There is obviously something I'm not aware of.

You didn't mention if you had checked if Bluetooth was enabled before
however you reenabled wifi.  Perhaps your phone reenabled Bluetooth when
you reenabled wifi.  For example, if you had your phone in Airplane Mode
then both Bluetooth and wifi are usually disabled.  On my prior phone,
enabling Airplane Mode disabled both Bluetooth and wifi, but disabling
Airplane Mode only reenabled wifi.  Bluetooth didn't get reenabled, so I
had to remember to do it myself.  On my new phone, I've not bothered
using Airplane Mode since my intent is to only mute the sound when
somewhere I shouldn't have my phone causing interruptions.  On your
phone, Airplane Mode might toggle both Bluetooth and wifi.

https://support.google.com/pixelphone/answer/12639358

"I hadn't turned WiFi back on after going on a 2-day trip a couple of
weeks ago, so I turned it back on."  So, HOW did you turn wifi back on?

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#155640

On 2026-09-05, VanguardLH wrote:

> croy <croy@spam.invalid.net> wrote:
>
>> This seems very odd to me--perhaps someone here will have a logical
>> explanation.
>> 
>> When wearing hearing aids, I've always gotten the ringtone for incoming
>> calls, and the caller's voice, clearly hru the hearing aids--until
>> recently.
>> 
>> In the last week, I missed a couple of calls from my wife, and suffered the
>> expected punishment.  But I couldn't understand why I never heard the phone
>> ring. On a couple of calls, I heard the ringtone thru the phone's speakers,
>> and picked up the conversation just fine, hearing the caller's voice in my
>> aids without problem. When I experimented, I found that the ringtone just
>> wasn't coming in thru the aids.  I chased this problem all over the web,
>> and spent a couple hours poking thru the settings on the phone, but found
>> nothing that helped.
>> 
>> This morning, it dawned on me that I hadn't turned WiFi back on after going
>> on a 2-day trip a couple of weeks ago, so I turned it back on. A couple
>> hours later, I got a call and heard the ringtone clearly in the hearing
>> aids!
>> 
>> I would never have thought that WiFi would affect whether or not the
>> ringtone would reach the hearing aids (the hearing aids are Bluetooth).
>> 
>> There is obviously something I'm not aware of.
>
> You didn't mention if you had checked if Bluetooth was enabled before
> however you reenabled wifi.  Perhaps your phone reenabled Bluetooth when
> you reenabled wifi.  For example, if you had your phone in Airplane Mode
> then both Bluetooth and wifi are usually disabled.  On my prior phone,
> enabling Airplane Mode disabled both Bluetooth and wifi, but disabling
> Airplane Mode only reenabled wifi.  Bluetooth didn't get reenabled, so I
> had to remember to do it myself.  On my new phone, I've not bothered
> using Airplane Mode since my intent is to only mute the sound when
> somewhere I shouldn't have my phone causing interruptions.  On your
> phone, Airplane Mode might toggle both Bluetooth and wifi.
>
> https://support.google.com/pixelphone/answer/12639358
>
> "I hadn't turned WiFi back on after going on a 2-day trip a couple of
> weeks ago, so I turned it back on."  So, HOW did you turn wifi back on?

The experiment to do here is probably to turn off wifi and see if it
still works as intended.

If it's Bluetooth, and just plain Bluetooth pairing with no
manufacturer-specific proprietary application in the middle, it
shouldn't need wifi, perhaps unless there's something wrong with the
phone hardware.

While the Airplane Mode would explain this, it'd also kill the cell
radio communications, so there'd be no call to ring at all.

Besides a possibly less decent radio component (it could be Broadcom,
and maybe they're as good for bluetooth as they are for wifi), it's also
possible the phone OS is doing something unexpected. Including some
confusing state that'll get cleared on reboot, if you haven't powered
down or rebooted ever since you returned.

-- 
Nuno Silva

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#155643

VanguardLH <V@nguard.LH> wrote:
> croy <croy@spam.invalid.net> wrote:
> 
>> This seems very odd to me--perhaps someone here will have a logical
>> explanation.
>> 
>> When wearing hearing aids, I've always gotten the ringtone for incoming
>> calls, and the caller's voice, clearly hru the hearing aids--until
>> recently.
>> 
>> In the last week, I missed a couple of calls from my wife, and suffered the
>> expected punishment.  But I couldn't understand why I never heard the phone
>> ring. On a couple of calls, I heard the ringtone thru the phone's speakers,
>> and picked up the conversation just fine, hearing the caller's voice in my
>> aids without problem. When I experimented, I found that the ringtone just
>> wasn't coming in thru the aids.  I chased this problem all over the web,
>> and spent a couple hours poking thru the settings on the phone, but found
>> nothing that helped.
>> 
>> This morning, it dawned on me that I hadn't turned WiFi back on after going
>> on a 2-day trip a couple of weeks ago, so I turned it back on. A couple
>> hours later, I got a call and heard the ringtone clearly in the hearing
>> aids!
>> 
>> I would never have thought that WiFi would affect whether or not the
>> ringtone would reach the hearing aids (the hearing aids are Bluetooth).
>> 
>> There is obviously something I'm not aware of.
> 
> You didn't mention if you had checked if Bluetooth was enabled before
> however you reenabled wifi.  Perhaps your phone reenabled Bluetooth when
> you reenabled wifi.  For example, if you had your phone in Airplane Mode
> then both Bluetooth and wifi are usually disabled.  

OP states quite clearly that the aids worked just fine during a call. They
simply stopped receiving the ringing tone. Must mean bluetooth was enabled.

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#155646

On Sat, 5 Sep 2026 11:32:19 -0000 (UTC), Chris <ithinkiam@gmail.com> wrote:


>OP states quite clearly that the aids worked just fine during a call. They
>simply stopped receiving the ringing tone. Must mean bluetooth was enabled.

Amen!  ;-)

-- 
croy

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#155668

Chris <ithinkiam@gmail.com> wrote:

> VanguardLH <V@nguard.LH> wrote:
>> croy <croy@spam.invalid.net> wrote:
>> 
>>> This seems very odd to me--perhaps someone here will have a logical
>>> explanation.
>>> 
>>> When wearing hearing aids, I've always gotten the ringtone for incoming
>>> calls, and the caller's voice, clearly hru the hearing aids--until
>>> recently.
>>> 
>>> In the last week, I missed a couple of calls from my wife, and suffered the
>>> expected punishment.  But I couldn't understand why I never heard the phone
>>> ring. On a couple of calls, I heard the ringtone thru the phone's speakers,
>>> and picked up the conversation just fine, hearing the caller's voice in my
>>> aids without problem. When I experimented, I found that the ringtone just
>>> wasn't coming in thru the aids.  I chased this problem all over the web,
>>> and spent a couple hours poking thru the settings on the phone, but found
>>> nothing that helped.
>>> 
>>> This morning, it dawned on me that I hadn't turned WiFi back on after going
>>> on a 2-day trip a couple of weeks ago, so I turned it back on. A couple
>>> hours later, I got a call and heard the ringtone clearly in the hearing
>>> aids!
>>> 
>>> I would never have thought that WiFi would affect whether or not the
>>> ringtone would reach the hearing aids (the hearing aids are Bluetooth).
>>> 
>>> There is obviously something I'm not aware of.
>> 
>> You didn't mention if you had checked if Bluetooth was enabled before
>> however you reenabled wifi.  Perhaps your phone reenabled Bluetooth when
>> you reenabled wifi.  For example, if you had your phone in Airplane Mode
>> then both Bluetooth and wifi are usually disabled.  
> 
> OP states quite clearly that the aids worked just fine during a call. They
> simply stopped receiving the ringing tone. Must mean bluetooth was enabled.

I didn't touch on wifi earbuds.  Those exist, too.  Maybe the OP thinks
his earbuds are using Bluetooth, but they're using wifi.  In some, the
WLAN chip does multi-duty: Bluetooth (2.4GHz), wifi (2.4 and 5GHz), and
UWB (6GHz).  The OP said he is using hearing aids, not earbuds, and
those may require additional software instead of the default protocol
interfaces. That the OP is using hearing aids may infer there are more
features than just plain earbuds.  Those could have multiple interfaces
looking like separate devices to configure.

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#155644

croy <croy@spam.invalid.net> wrote:
> This seems very odd to me--perhaps someone here will have a logical
> explanation.
> 
> When wearing hearing aids, I've always gotten the ringtone for incoming
> calls, and the caller's voice, clearly hru the hearing aids--until
> recently.
> 
> In the last week, I missed a couple of calls from my wife, and suffered the
> expected punishment.  But I couldn't understand why I never heard the phone
> ring. On a couple of calls, I heard the ringtone thru the phone's speakers,
> and picked up the conversation just fine, hearing the caller's voice in my
> aids without problem. When I experimented, I found that the ringtone just
> wasn't coming in thru the aids.  I chased this problem all over the web,
> and spent a couple hours poking thru the settings on the phone, but found
> nothing that helped.
> 
> This morning, it dawned on me that I hadn't turned WiFi back on after going
> on a 2-day trip a couple of weeks ago, so I turned it back on. A couple
> hours later, I got a call and heard the ringtone clearly in the hearing
> aids!
> 
> I would never have thought that WiFi would affect whether or not the
> ringtone would reach the hearing aids (the hearing aids are Bluetooth).
> 
> There is obviously something I'm not aware of.

Could it be some energy saving feature in the BT radio when wifi is turned
off also turning off BT when the phone isn't in use. 

With wifi turned off, but the with you actively using the phone, do your
aids receive the ringtone? 

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#155648

On Fri, 04 Sep 2026 18:56:19 -0700, croy wrote:

8< snip >8
> This morning, it dawned on me that I hadn't turned WiFi back on after going
> on a 2-day trip a couple of weeks ago, so I turned it back on. A couple
> hours later, I got a call and heard the ringtone clearly in the hearing
> aids!
> 
> I would never have thought that WiFi would affect whether or not the
> ringtone would reach the hearing aids (the hearing aids are Bluetooth).
> 
> There is obviously something I'm not aware of.

I don't have hearing aids, but I experienced the same thing. I didn't
get a ringtone at all and missed calls. My mother experienced the same
thing.

The culprit was the setting for WiFi calling.

Settings > Network and Internet > SIM cards > (select SIM & scroll down)
Calling > Use call via wifi (slider is probably activated already) >

*Preference* for calling (this is the one)

If it's set to 'Calling over/via mobile network', then change it to

Call over/via wifi

-- 
s|b

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