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I can't text people - on a trip

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  I can't text people - on a trip "Carlos E. R." <robin_listas@es.invalid> - 2018-09-10 10:19 -0400
    Re: I can't text people - on a trip sms <scharf.steven@geemail.com> - 2018-09-10 08:48 -0700
      Re: I can't text people - on a trip "Carlos E. R." <robin_listas@es.invalid> - 2018-09-10 16:23 -0400
    Re: I can't text people - on a trip [SOLVED] "Carlos E. R." <robin_listas@es.invalid> - 2018-09-10 17:38 -0400

#55714 — I can't text people - on a trip

Hi,

I'm on a trip, and before departing from Spain to Canada I chanced on
finding that Amazon sells prepaid American SIM cards (American Travel
SIM) on the T-Mobile network, valid for USA, Canada and Mexico.

Fantastic!

I'm happy with the service. Using my ISP roaming service would be
prohibitive, they charge several euros per day and megabit.

One little snag was that I found a dozen voice messages waiting for me
from the previous owner of that phone number. Very confusing.

Another is that the number is from Florida and calls/texts are non local
for the locals, and a charge applies for some of them at least,
depending on their mobile plan.


But the important one is that I can not text. I can receive SMSs on the
phone, but not send them. The phone is dual SIM, and if I remove SIM#1
(Telefonica) it works. Apparently (I can't verify) sending from a
different city worked once. But I can not remove SIM#1 for the trip,
needs to stay on.

Ideas?


-- 
Cheers,
       Carlos E.R.

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#55718

On 9/10/2018 7:19 AM, Carlos E. R. wrote:
> Hi,
> 
> I'm on a trip, and before departing from Spain to Canada I chanced on
> finding that Amazon sells prepaid American SIM cards (American Travel
> SIM) on the T-Mobile network, valid for USA, Canada and Mexico.
> 
> Fantastic!
> 
> I'm happy with the service. Using my ISP roaming service would be
> prohibitive, they charge several euros per day and megabit.
> 
> One little snag was that I found a dozen voice messages waiting for me
> from the previous owner of that phone number. Very confusing.
> 
> Another is that the number is from Florida and calls/texts are non local
> for the locals, and a charge applies for some of them at least,
> depending on their mobile plan.
> 
> 
> But the important one is that I can not text. I can receive SMSs on the
> phone, but not send them. The phone is dual SIM, and if I remove SIM#1
> (Telefonica) it works. Apparently (I can't verify) sending from a
> different city worked once. But I can not remove SIM#1 for the trip,
> needs to stay on.
> 
> Ideas?

Have you tried swapping the position of SIM1 and SIM2?

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#55744

On 10/09/2018 11.48, sms wrote:
> On 9/10/2018 7:19 AM, Carlos E. R. wrote:
>> Hi,
>>
>> I'm on a trip, and before departing from Spain to Canada I chanced on
>> finding that Amazon sells prepaid American SIM cards (American Travel
>> SIM) on the T-Mobile network, valid for USA, Canada and Mexico.
>>
>> Fantastic!
>>
>> I'm happy with the service. Using my ISP roaming service would be
>> prohibitive, they charge several euros per day and megabit.
>>
>> One little snag was that I found a dozen voice messages waiting for me
>> from the previous owner of that phone number. Very confusing.
>>
>> Another is that the number is from Florida and calls/texts are non local
>> for the locals, and a charge applies for some of them at least,
>> depending on their mobile plan.
>>
>>
>> But the important one is that I can not text. I can receive SMSs on the
>> phone, but not send them. The phone is dual SIM, and if I remove SIM#1
>> (Telefonica) it works. Apparently (I can't verify) sending from a
>> different city worked once. But I can not remove SIM#1 for the trip,
>> needs to stay on.
>>
>> Ideas?
> 
> Have you tried swapping the position of SIM1 and SIM2?

No... it is tricky. The SIM folder is very delicate, then I need
reconfiguring things.

-- 
Cheers,
       Carlos E.R.

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#55747 — Re: I can't text people - on a trip [SOLVED]

On 10/09/2018 10.19, Carlos E. R. wrote:
> Hi,
> 
> I'm on a trip, and before departing from Spain to Canada I chanced on
> finding that Amazon sells prepaid American SIM cards (American Travel
> SIM) on the T-Mobile network, valid for USA, Canada and Mexico.
> 
> Fantastic!
> 
> I'm happy with the service. Using my ISP roaming service would be
> prohibitive, they charge several euros per day and megabit.
> 
> One little snag was that I found a dozen voice messages waiting for me
> from the previous owner of that phone number. Very confusing.
> 
> Another is that the number is from Florida and calls/texts are non local
> for the locals, and a charge applies for some of them at least,
> depending on their mobile plan.
> 
> 
> But the important one is that I can not text. I can receive SMSs on the
> phone, but not send them. The phone is dual SIM, and if I remove SIM#1
> (Telefonica) it works. Apparently (I can't verify) sending from a
> different city worked once. But I can not remove SIM#1 for the trip,
> needs to stay on.
> 
> Ideas?

Reading again the emai from support, they mentioned this page
<https://apn.gishan.net/en/apn/t-mobile/motorola-moto-g6-plus> and
following the instructions there solved the issue :-)

I had to create a new APN profile. Why the one I got automatically did
not work, I don't know.


-- 
Cheers,
       Carlos E.R.

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