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Re: Let's compile a list of ways to annoy the user.

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On 2017-12-02, Rich <rich@example.invalid> wrote:
> Sylvia Else <sylvia@not.at.this.address> wrote:
>> Just extending this old thread with a new user annoyance item:
>> 
>> When showing a user their credit card details, so that the user can
>> update an expiry date, replace some of the card digits with asterisks
>> as a security measure, and then complain about them when the user
>> tries to submit the change.
>
> Really?  Wow....  Talk about both developers and testing falling down
> there.
>
> One of my annoyances surrounding credit cards is the number of website
> developers who don't comprehend that computers are *very* good at
> removing characters that match a pattern.
>
> So, when the CC processor takes credit card numbers in the form
> 123456781234 they then extend this requirement all the way to the end
> user form.  I get esp.  annoyed by the ones that include "Enter CC
> number ..  no spaces" because when that is there in the label it is
> very clear they intentionally and purposefully passed along the
> back-end API requirements onto the front.

*applause* And I would generalise that to any number where some organisation
(your bank, the DMV, whatever) sent it to you in one format, say "99-99-99"
and then get pissy when you type it into their website in that format,
insisting on "999999" - yes, UK banks and sort codes, I'm talking about you.

Can I also add American programmers who don't realise there are formats of
phone numbers other than (999)999-9999? Yes, Google Contacts, that's you,
that is.

The series of "Falsehoods Programmers Believe ..." pages are worth a read.

https://www.google.co.uk/search?q=falsehoods+programmers+believe


-- 
Today is Sweetmorn, the 44th day of The Aftermath in the YOLD 3183
        Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn.

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Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2017-12-02 11:23 +1100
  Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2017-12-02 01:37 +0000
    Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2017-12-02 13:12 +1100
    Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2017-12-02 09:39 +0000
      Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2017-12-02 18:02 +0000
        Re: Let's compile a list of ways to annoy the user. The Real Bev <bashley101@gmail.com> - 2017-12-02 12:44 -0800
          Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2017-12-03 09:31 +0000
        Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2017-12-03 09:43 +0000
  Re: Let's compile a list of ways to annoy the user. Eric Pozharski <whynot@pozharski.name> - 2017-12-02 15:31 +0200
  Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2017-12-14 12:50 +1100
    Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2017-12-14 02:06 +0000
      Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2017-12-21 13:52 +1100

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