Path: csiph.com!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail From: Huge Newsgroups: comp.misc Subject: Re: Let's compile a list of ways to annoy the user. Date: 2 Dec 2017 09:39:05 GMT Organization: Piglet's Pickles & Preserves Lines: 40 Message-ID: References: Reply-To: usenet@huge.org.uk X-Trace: individual.net Qf2flBcVDpiOiLgeh8LFXgAuyTfA7U8CgSrJjRHzICabVIdvlD Cancel-Lock: sha1:OSeav6dxsp4WGFDM7+BZpVm/18k= X-No-Archive: Yes X-Clacks-Overhead: GNU Terry Pratchett User-Agent: slrn/1.0.1 (Linux) Xref: csiph.com comp.misc:15059 On 2017-12-02, Rich wrote: > Sylvia Else wrote: >> Just extending this old thread with a new user annoyance item: >> >> When showing a user their credit card details, so that the user can >> update an expiry date, replace some of the card digits with asterisks >> as a security measure, and then complain about them when the user >> tries to submit the change. > > Really? Wow.... Talk about both developers and testing falling down > there. > > One of my annoyances surrounding credit cards is the number of website > developers who don't comprehend that computers are *very* good at > removing characters that match a pattern. > > So, when the CC processor takes credit card numbers in the form > 123456781234 they then extend this requirement all the way to the end > user form. I get esp. annoyed by the ones that include "Enter CC > number .. no spaces" because when that is there in the label it is > very clear they intentionally and purposefully passed along the > back-end API requirements onto the front. *applause* And I would generalise that to any number where some organisation (your bank, the DMV, whatever) sent it to you in one format, say "99-99-99" and then get pissy when you type it into their website in that format, insisting on "999999" - yes, UK banks and sort codes, I'm talking about you. Can I also add American programmers who don't realise there are formats of phone numbers other than (999)999-9999? Yes, Google Contacts, that's you, that is. The series of "Falsehoods Programmers Believe ..." pages are worth a read. https://www.google.co.uk/search?q=falsehoods+programmers+believe -- Today is Sweetmorn, the 44th day of The Aftermath in the YOLD 3183 Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn.