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Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE)

Path csiph.com!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail
From "Carlos E.R." <robin_listas@es.invalid>
Newsgroups alt.os.linux, alt.comp.os.windows-11
Subject Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE)
Date Thu, 3 Apr 2025 22:01:43 +0200
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Cross-posted to 2 groups.

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Hi,

I just bought a hard disk enclosure, a Yottamaster 5Bay USB3.0 Model F55 (non raid). My plan is to build a software raid 6 later.

Bought here <https://www.amazon.es/dp/B083Q8Z2KM>

I think it is this one:

<https://yottamaster.com/products/yottamaster-aluminum-5-bay-usb3-1-type-c-external-hard-drive-enclosure-for-3-5-2-5-inch-sata-hdd-ssd-support-5-x-16tb-mac-style-direct-attached-storage-das-ps500c3>


I don't have yet the hard disks that will populate it, but I have 2 disks to test it.

This is what I get on the log - there is an error

<0.6> 2025-04-03T20:16:00.529454+02:00 Telcontar kernel - - - [  T884] usb 2-1: new SuperSpeed USB device number 7 using xhci_hcd
<0.6> 2025-04-03T20:16:00.553462+02:00 Telcontar kernel - - - [  T884] usb 2-1: New USB device found, idVendor=152d, idProduct=0578, bcdDevice= 3.01
<0.6> 2025-04-03T20:16:00.553473+02:00 Telcontar kernel - - - [  T884] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
<0.6> 2025-04-03T20:16:00.553474+02:00 Telcontar kernel - - - [  T884] usb 2-1: Product: External HDD
<0.6> 2025-04-03T20:16:00.553475+02:00 Telcontar kernel - - - [  T884] usb 2-1: Manufacturer: External USB3.0
<0.6> 2025-04-03T20:16:00.553476+02:00 Telcontar kernel - - - [  T884] usb 2-1: SerialNumber: 0000007788FC
<0.6> 2025-04-03T20:16:00.561457+02:00 Telcontar kernel - - - [  T884] usb-storage 2-1:1.0: USB Mass Storage device detected
<0.6> 2025-04-03T20:16:00.561466+02:00 Telcontar kernel - - - [  T884] usb-storage 2-1:1.0: Quirks match for vid 152d pid 0578: 1000000
<0.6> 2025-04-03T20:16:00.561467+02:00 Telcontar kernel - - - [  T884] scsi host10: usb-storage 2-1:1.0
<1.6> 2025-04-03T20:16:00.567201+02:00 Telcontar mtp-probe - - -  checking bus 2, device 7: "/sys/devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb2/2-1"
<1.6> 2025-04-03T20:16:00.567579+02:00 Telcontar mtp-probe - - -  bus: 2, device: 7 was not an MTP device
<1.6> 2025-04-03T20:16:00.602928+02:00 Telcontar mtp-probe - - -  checking bus 2, device 7: "/sys/devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb2/2-1"
<1.6> 2025-04-03T20:16:00.603037+02:00 Telcontar mtp-probe - - -  bus: 2, device: 7 was not an MTP device
<0.5> 2025-04-03T20:16:01.577474+02:00 Telcontar kernel - - - [T28281] scsi 10:0:0:0: Direct-Access     External  USB3.0          0301 PQ: 0 ANSI: 6
<0.5> 2025-04-03T20:16:01.577488+02:00 Telcontar kernel - - - [T28281] scsi 10:0:0:1: Direct-Access     External  USB3.0          0301 PQ: 0 ANSI: 6
<0.5> 2025-04-03T20:16:01.577489+02:00 Telcontar kernel - - - [T28281] sd 10:0:0:0: Attached scsi generic sg5 type 0
<0.5> 2025-04-03T20:16:01.577490+02:00 Telcontar kernel - - - [T28281] sd 10:0:0:1: Attached scsi generic sg6 type 0
<0.5> 2025-04-03T20:16:01.577491+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] 1953525168 512-byte logical blocks: (1.00 TB/932 GiB)
<0.5> 2025-04-03T20:16:01.577492+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] 3907029168 512-byte logical blocks: (2.00 TB/1.82 TiB)
<0.5> 2025-04-03T20:16:01.577492+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] Write Protect is off
<0.7> 2025-04-03T20:16:01.577493+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] Mode Sense: 47 00 00 08
<0.5> 2025-04-03T20:16:01.577494+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] Write Protect is off
<0.7> 2025-04-03T20:16:01.577495+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] Mode Sense: 47 00 00 08
<0.5> 2025-04-03T20:16:01.581468+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] Disabling FUA
<0.5> 2025-04-03T20:16:01.581482+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
<0.5> 2025-04-03T20:16:01.581484+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] Disabling FUA
<0.5> 2025-04-03T20:16:01.581486+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
<0.6> 2025-04-03T20:16:01.677458+02:00 Telcontar kernel - - - [T31392]  sdf: sdf1 sdf2 sdf3 sdf4
<0.6> 2025-04-03T20:16:01.677470+02:00 Telcontar kernel - - - [T31396]  sde: sde1 sde2 sde3 sde4
<0.5> 2025-04-03T20:16:01.677471+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] Attached SCSI disk
<0.5> 2025-04-03T20:16:01.677472+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] Attached SCSI disk
<1.4> 2025-04-03T20:16:01.859892+02:00 Telcontar udisksd 2769 - -  Error probing device: Error sending ATA command IDENTIFY DEVICE to '/dev/sde': Unexpected sense data returned:#0120000: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#0120010: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#012 (g-io-error-quark, 0)
<1.4> 2025-04-03T20:16:01.959722+02:00 Telcontar udisksd 2769 - -  Error probing device: Error sending ATA command IDENTIFY DEVICE to '/dev/sdf': Unexpected sense data returned:#0120000: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#0120010: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#012 (g-io-error-quark, 0)


hdparm fails:

Telcontar:~ # hdparm -i /dev/sdf

/dev/sdf:
  HDIO_GET_IDENTITY failed: Invalid argument
Telcontar:~ # hdparm -i /dev/sde

/dev/sde:
  HDIO_GET_IDENTITY failed: Invalid argument
Telcontar:~ #

smartctl appears to work:

Telcontar:~ # smartctl -i /dev/sde
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.4.0-150600.23.42-default] (SUSE RPM)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.14 (AF)
Device Model:     ST1000DM003-1CH162
Serial Number:    ...
LU WWN Device Id: 5 000c50 05b57c31a
Firmware Version: CC44
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database 7.3/5528
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu Apr  3 20:20:14 2025 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

Telcontar:~ #

fdisk -l works.


If I run smart short test on one disk, it refuses to start on another, which is funny because tests are supposed to happen internally to the hard disk.


What do you think about the error?

<1.4> 2025-04-03T20:16:01.859892+02:00 Telcontar udisksd 2769 - -  Error probing device: Error sending ATA command IDENTIFY DEVICE to '/dev/sde': Unexpected sense data returned:#0120000: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#0120010: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#012 (g-io-error-quark, 0)


Bug report?

(openSUSE Leap 15.6)



-- 
Cheers, Carlos.

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Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-03 22:01 +0200
  Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-03 17:47 -0400
    Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 02:39 +0200
      Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-03 23:33 -0400
        Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 11:36 +0200
          Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 12:16 +0200
            Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-04 14:51 -0400
              Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 21:52 +0200
          Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Java Jive <java@evij.com.invalid> - 2025-04-04 11:28 +0100
            Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 12:47 +0200
              Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Java Jive <java@evij.com.invalid> - 2025-04-04 17:06 +0100
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 19:09 +0200
                Re: Amazon (Was: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "J.O. Aho" <user@example.net> - 2025-04-04 21:26 +0200
                Re: Amazon (Was: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Mark Lloyd <not.email@all.invalid> - 2025-04-05 16:22 +0000
                Re: Amazon (Was: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 21:01 +0200
    Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-06 14:44 +0200
  Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) vallor <vallor@cultnix.org> - 2025-04-04 06:30 +0000
    Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-04 03:53 -0400
      Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 12:53 +0200
        Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 13:44 +0200
        Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 23:40 +0200
          Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 13:33 +0200
            Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 18:23 +0200
              Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 21:04 +0200
    Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 12:15 +0200
      Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-04 16:30 -0400
        Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 22:52 +0200
          Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-04 18:46 -0400
          Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Java Jive <java@evij.com.invalid> - 2025-04-05 00:20 +0100
            Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-04 23:05 -0400
            Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 12:47 +0200
              Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Java Jive <java@evij.com.invalid> - 2025-04-05 14:14 +0100
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 18:23 +0200
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-06 00:13 -0400
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Simon <SimonJ@eu.invalid> - 2025-04-07 09:42 +0000
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-07 14:07 +0200
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "J.O. Aho" <user@example.net> - 2025-04-07 16:37 +0200
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-07 15:00 -0400
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-08 02:34 +0200
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-08 00:05 -0400
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "J.O. Aho" <user@example.net> - 2025-04-08 08:09 +0200
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Java Jive <java@evij.com.invalid> - 2025-04-08 11:16 +0100
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-08 09:39 -0400
                Re: Hard disk error (testing usb-storage instead of UAS) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-08 20:49 +0200
                Re: Hard disk error (testing usb-storage instead of UAS) Paul <nospam@needed.invalid> - 2025-04-08 18:38 -0400
  Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 22:03 +0200

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