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Groups > alt.comp.os.windows-11 > #18251

Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE)

From Paul <nospam@needed.invalid>
Newsgroups alt.os.linux, alt.comp.os.windows-11
Subject Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE)
Date 2025-04-03 17:47 -0400
Organization A noiseless patient Spider
Message-ID <vsmvmc$1n9gc$1@dont-email.me> (permalink)
References <7263clxr47.ln2@Telcontar.valinor>

Cross-posted to 2 groups.

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On Thu, 4/3/2025 4:01 PM, Carlos E.R. wrote:
> 
> Hi,
> 
> I just bought a hard disk enclosure, a Yottamaster 5Bay USB3.0 Model F55 (non raid). My plan is to build a software raid 6 later.
> 
> Bought here <https://www.amazon.es/dp/B083Q8Z2KM>
> 
> I think it is this one:
> 
> <https://yottamaster.com/products/yottamaster-aluminum-5-bay-usb3-1-type-c-external-hard-drive-enclosure-for-3-5-2-5-inch-sata-hdd-ssd-support-5-x-16tb-mac-style-direct-attached-storage-das-ps500c3>
> 
> 
> I don't have yet the hard disks that will populate it, but I have 2 disks to test it.
> 
> This is what I get on the log - there is an error
> 
> <0.6> 2025-04-03T20:16:00.529454+02:00 Telcontar kernel - - - [  T884] usb 2-1: new SuperSpeed USB device number 7 using xhci_hcd
> <0.6> 2025-04-03T20:16:00.553462+02:00 Telcontar kernel - - - [  T884] usb 2-1: New USB device found, idVendor=152d, idProduct=0578, bcdDevice= 3.01
> <0.6> 2025-04-03T20:16:00.553473+02:00 Telcontar kernel - - - [  T884] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> <0.6> 2025-04-03T20:16:00.553474+02:00 Telcontar kernel - - - [  T884] usb 2-1: Product: External HDD
> <0.6> 2025-04-03T20:16:00.553475+02:00 Telcontar kernel - - - [  T884] usb 2-1: Manufacturer: External USB3.0
> <0.6> 2025-04-03T20:16:00.553476+02:00 Telcontar kernel - - - [  T884] usb 2-1: SerialNumber: 0000007788FC
> <0.6> 2025-04-03T20:16:00.561457+02:00 Telcontar kernel - - - [  T884] usb-storage 2-1:1.0: USB Mass Storage device detected
> <0.6> 2025-04-03T20:16:00.561466+02:00 Telcontar kernel - - - [  T884] usb-storage 2-1:1.0: Quirks match for vid 152d pid 0578: 1000000
> <0.6> 2025-04-03T20:16:00.561467+02:00 Telcontar kernel - - - [  T884] scsi host10: usb-storage 2-1:1.0
> <1.6> 2025-04-03T20:16:00.567201+02:00 Telcontar mtp-probe - - -  checking bus 2, device 7: "/sys/devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb2/2-1"
> <1.6> 2025-04-03T20:16:00.567579+02:00 Telcontar mtp-probe - - -  bus: 2, device: 7 was not an MTP device
> <1.6> 2025-04-03T20:16:00.602928+02:00 Telcontar mtp-probe - - -  checking bus 2, device 7: "/sys/devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb2/2-1"
> <1.6> 2025-04-03T20:16:00.603037+02:00 Telcontar mtp-probe - - -  bus: 2, device: 7 was not an MTP device
> <0.5> 2025-04-03T20:16:01.577474+02:00 Telcontar kernel - - - [T28281] scsi 10:0:0:0: Direct-Access     External  USB3.0          0301 PQ: 0 ANSI: 6
> <0.5> 2025-04-03T20:16:01.577488+02:00 Telcontar kernel - - - [T28281] scsi 10:0:0:1: Direct-Access     External  USB3.0          0301 PQ: 0 ANSI: 6
> <0.5> 2025-04-03T20:16:01.577489+02:00 Telcontar kernel - - - [T28281] sd 10:0:0:0: Attached scsi generic sg5 type 0
> <0.5> 2025-04-03T20:16:01.577490+02:00 Telcontar kernel - - - [T28281] sd 10:0:0:1: Attached scsi generic sg6 type 0
> <0.5> 2025-04-03T20:16:01.577491+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] 1953525168 512-byte logical blocks: (1.00 TB/932 GiB)
> <0.5> 2025-04-03T20:16:01.577492+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] 3907029168 512-byte logical blocks: (2.00 TB/1.82 TiB)
> <0.5> 2025-04-03T20:16:01.577492+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] Write Protect is off
> <0.7> 2025-04-03T20:16:01.577493+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] Mode Sense: 47 00 00 08
> <0.5> 2025-04-03T20:16:01.577494+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] Write Protect is off
> <0.7> 2025-04-03T20:16:01.577495+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] Mode Sense: 47 00 00 08
> <0.5> 2025-04-03T20:16:01.581468+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] Disabling FUA
> <0.5> 2025-04-03T20:16:01.581482+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
> <0.5> 2025-04-03T20:16:01.581484+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] Disabling FUA
> <0.5> 2025-04-03T20:16:01.581486+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
> <0.6> 2025-04-03T20:16:01.677458+02:00 Telcontar kernel - - - [T31392]  sdf: sdf1 sdf2 sdf3 sdf4
> <0.6> 2025-04-03T20:16:01.677470+02:00 Telcontar kernel - - - [T31396]  sde: sde1 sde2 sde3 sde4
> <0.5> 2025-04-03T20:16:01.677471+02:00 Telcontar kernel - - - [T31392] sd 10:0:0:1: [sdf] Attached SCSI disk
> <0.5> 2025-04-03T20:16:01.677472+02:00 Telcontar kernel - - - [T31396] sd 10:0:0:0: [sde] Attached SCSI disk
> <1.4> 2025-04-03T20:16:01.859892+02:00 Telcontar udisksd 2769 - -  Error probing device: Error sending ATA command IDENTIFY DEVICE to '/dev/sde': Unexpected sense data returned:#0120000: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#0120010: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#012 (g-io-error-quark, 0)
> <1.4> 2025-04-03T20:16:01.959722+02:00 Telcontar udisksd 2769 - -  Error probing device: Error sending ATA command IDENTIFY DEVICE to '/dev/sdf': Unexpected sense data returned:#0120000: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#0120010: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#012 (g-io-error-quark, 0)
> 
> 
> hdparm fails:
> 
> Telcontar:~ # hdparm -i /dev/sdf
> 
> /dev/sdf:
>  HDIO_GET_IDENTITY failed: Invalid argument
> Telcontar:~ # hdparm -i /dev/sde
> 
> /dev/sde:
>  HDIO_GET_IDENTITY failed: Invalid argument
> Telcontar:~ #
> 
> smartctl appears to work:
> 
> Telcontar:~ # smartctl -i /dev/sde
> smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.4.0-150600.23.42-default] (SUSE RPM)
> Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org
> 
> === START OF INFORMATION SECTION ===
> Model Family:     Seagate Barracuda 7200.14 (AF)
> Device Model:     ST1000DM003-1CH162
> Serial Number:    ...
> LU WWN Device Id: 5 000c50 05b57c31a
> Firmware Version: CC44
> User Capacity:    1,000,204,886,016 bytes [1.00 TB]
> Sector Sizes:     512 bytes logical, 4096 bytes physical
> Rotation Rate:    7200 rpm
> Form Factor:      3.5 inches
> Device is:        In smartctl database 7.3/5528
> ATA Version is:   ATA8-ACS T13/1699-D revision 4
> SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
> Local Time is:    Thu Apr  3 20:20:14 2025 CEST
> SMART support is: Available - device has SMART capability.
> SMART support is: Enabled
> 
> Telcontar:~ #
> 
> fdisk -l works.
> 
> 
> If I run smart short test on one disk, it refuses to start on another, which is funny because tests are supposed to happen internally to the hard disk.
> 
> 
> What do you think about the error?
> 
> <1.4> 2025-04-03T20:16:01.859892+02:00 Telcontar udisksd 2769 - -  Error probing device: Error sending ATA command IDENTIFY DEVICE to '/dev/sde': Unexpected sense data returned:#0120000: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#0120010: 00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00    ................#012 (g-io-error-quark, 0)
> 
> 
> Bug report?
> 
> (openSUSE Leap 15.6)

The first thing you check with "materials" like this, is what
driver support and firmware support does it have. There is a button
to click, which claims to expose user manuals for download.

   https://support.yottamaster.com/download

A bad sign, is when you can't even hire someone to make a web site.
The web site behaves like it's on someones night table and
running over a $39.95 ADSL package or something.

Fortunately, you have a PNP of idVendor=152d, idProduct=0578
and it is a JMicron 578.

   https://forums.linuxmint.com/viewtopic.php?t=230562

Product Teaser PDF. UhOh! This sentence hints how an attempt to make
a cheap enclosure could go.

https://web.archive.org/web/20171215115739if_/http://www.jmicron.com:80/PDF/brief/jms578.pdf

   "Moreover, the JMS578 can combine with JMicron's SATA port multipliers to construct a data storage
    device with multiple bays of HDDs to meet the requirement for large capacity data storage applications."

The datasheet shows an SPI port, which might be for a 2KB device to change the VendorID.

The device has a <cough> "ROM" -- they don't even make it clear whether
that is EEPROM or what. In the year 2025, it's risky to make first-layer
mask programmed ROM chips. If you foul up the firmware in such a device,
you need a mechanism to support patching. Good devices use EEPROM, you
flash them up and blow the bugs out of it.

I'm not at all sure, whether frame-based SATA switching is supported over
USB. It probably is, but your results are not encouraging so far.

"Great science experiment you've got there, sir!" :-)

If the enclosure only had one hard drive bay and no 1port-to-5port
expansion chip bolted to it, this would not have played out the same way.

         USB3 --- JMB578 ---- Single drive             # likely to work

         USB3 --- JMB578 ---- SATA Mux ----- Drive1    # Expansion chip has a fanout of 5.
                             (Frame    ----- Drive2    # This is the defacto way the industry makes those.
                              Based    ----- Drive3
                            Switching) ----- Drive4
                                       ----- Drive5

   Paul

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Thread

Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-03 22:01 +0200
  Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-03 17:47 -0400
    Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 02:39 +0200
      Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-03 23:33 -0400
        Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 11:36 +0200
          Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 12:16 +0200
            Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-04 14:51 -0400
              Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 21:52 +0200
          Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Java Jive <java@evij.com.invalid> - 2025-04-04 11:28 +0100
            Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 12:47 +0200
              Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Java Jive <java@evij.com.invalid> - 2025-04-04 17:06 +0100
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 19:09 +0200
                Re: Amazon (Was: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "J.O. Aho" <user@example.net> - 2025-04-04 21:26 +0200
                Re: Amazon (Was: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Mark Lloyd <not.email@all.invalid> - 2025-04-05 16:22 +0000
                Re: Amazon (Was: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 21:01 +0200
    Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-06 14:44 +0200
  Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) vallor <vallor@cultnix.org> - 2025-04-04 06:30 +0000
    Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-04 03:53 -0400
      Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 12:53 +0200
        Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 13:44 +0200
        Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 23:40 +0200
          Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 13:33 +0200
            Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 18:23 +0200
              Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 21:04 +0200
    Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 12:15 +0200
      Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-04 16:30 -0400
        Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-04 22:52 +0200
          Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-04 18:46 -0400
          Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Java Jive <java@evij.com.invalid> - 2025-04-05 00:20 +0100
            Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-04 23:05 -0400
            Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 12:47 +0200
              Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Java Jive <java@evij.com.invalid> - 2025-04-05 14:14 +0100
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 18:23 +0200
                Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) Paul <nospam@needed.invalid> - 2025-04-06 00:13 -0400
  Re: Hard disk error (Error probing device: Error sending ATA command IDENTIFY DEVICE) "Carlos E.R." <robin_listas@es.invalid> - 2025-04-05 22:03 +0200

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