Re: Cutting it fine NBN

From	"Rod Speed" <rod.speed.aaa@gmail.com>
Newsgroups	aus.computers
Subject	Re: Cutting it fine NBN
Date	2017-01-30 06:08 +1100
Message-ID	<ef6sspF7ddlU1@mid.individual.net> (permalink)
References	(4 earlier) <ef51tdFqk3tU1@mid.individual.net> <ef5fesFsri0U1@mid.individual.net> <588da0c8$0$52088$b1db1813$15bdbe48@news.astraweb.com> <ef5o8lFudfhU1@mid.individual.net> <588dbd59$0$43721$c3e8da3$5e5e430d@news.astraweb.com>

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"F Murtz" <haggisz@hotmail.com> wrote in message 
news:588dbd59$0$43721$c3e8da3$5e5e430d@news.astraweb.com...
> Rod Speed wrote:
>>
>>
>> "F Murtz" <haggisz@hotmail.com> wrote in message
>> news:588da0c8$0$52088$b1db1813$15bdbe48@news.astraweb.com...
>>> Rod Speed wrote:
>>>>
>>>>
>>>> "felix" <me@nothere.invalid> wrote in message
>>>> news:ef51tdFqk3tU1@mid.individual.net...
>>>>> On Sunday, 29 Jan 2017 1:02 PM, Petzl wrote:
>>>>>> On Sun, 29 Jan 2017 12:45:07 +1100, felix <me@nothere.invalid> wrote:
>>>>>>
>>>>>>> On Sunday, 29 Jan 2017 11:54 AM, Petzl wrote:
>>>>>>>> On Sat, 28 Jan 2017 22:08:03 +1100, F Murtz <haggisz@hotmail.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>>    3days left
>>>>>>>>> Construction of the nbn™ network has started in your area.
>>>>>>>>> The nbn™ network is estimated to be available in your area: Jan
>>>>>>>>> 2017*.
>>>>>>>> Ring your chosen provider NOW
>>>>>>> but they allow several months to connect before they disconnect the
>>>>>>> copper network
>>>>>> NBN is better and cheaper and it's what "F Murtz" wants ASAP
>>>>>
>>>>> yes, but I'm just saying it's not like he's going to get cut off if he
>>>>> doesn't do it quickly. besides, there's no guarantee how long it will
>>>>> take to connect him once he does apply, so it could take many weeks
>>>>> for the infrastructure to be installed, particularly if there are a
>>>>> lot of ppl wanting connections at the same time.
>>>>
>>>> There is no infrastructure to be installed with FTTN.
>>>>
>>>> Once you can signup, the infrastructure has all been installed
>>>> and all they have to do is jumper from adsl to fttn in your pillar.
>>>
>>> Is yours working yet?
>>
>> Allegedly tomorrow, quite literally.
>>
>> Optarse did fuck up very comprehensively indeed. NBNco could never
>> find any record of anyone ordering an NBN service for my address.
>>
>> MyRepublic originally ran the line that they didn’t know what
>> the phone number for my phone service was, even tho I told
>> them that when I signed up by phone using their call center,
>> because they have to know the number to port to their voip
>> service since there is no POTS service with the NBN, just voip.
>>
>> Even after I gave them that, again, still NBNco couldn’t see any
>> order for a phone service for my address, even tho I was calling
>> them on it since the NBNco number is a 1800 number and I am
>> clearly getting an adsl2+ service on that line.
>>
>> I kept being told that it would take some time to happen, and eventually
>> after being told that about 6 times, chucked a tantrum and got supplied
>> with
>> the Optarse order number and the number to ring at Optarse Wholesale.
>>
>> When I rang Optarse Wholesales, the silly cow claimed that she couldn’t
>> actually order an NBN service for my place, even with the phone number.
>> There was no way to enter that on the order form. Corse they didn’t 
>> bother
>> to tell anyone about that problem, just raised an incident with NBNco 
>> which
>> is what happens with a fault, not a problem with ordering a service.
>>
>> NBNco told me that they had a 'back room' group that handled that
>> sort of problem with ordering a service and that I should tell the RSP
>> that they needed to use that. I told Optarse Wholesale that at about
>> 1620 in the afternoon and she claimed that everyone had gone home
>> and that she 'wasn’t trained to do that' and that she would check that
>> with her senior staff the next day.
>>
>> When I rang Optarse Wholesale again next day at around midday,
>> the fuckwit refused to even talk to me and said that he couldn’t
>> even look up the details of my service for 'privacy' reasons.
>>
>> I called NBNco again and they then had an order for my service.
>>
>> Called MyRepublic again, and they now had a record that I would
>> be getting the cutover from the adsl2+ service to fttn tomorrow
>> and that I didn’t need to be there, the tech would just be doing
>> the jumpering in the pillar and it should all work fine after that.
>>
>> We'll see, tomorrow. Havent noticed anyone doing any work in the
>> pillars cutting anyone over since my half of town went live on 23-Dec.
>> Less clear if anyone has got an fttn service yet in my town. I ordered
>> an fttn service on the day it went live in my half of town and the
>> modem showed up between Xmas and New Year.
>>
>> My neighbour's kid also ordered a service with MyRepublic a bit later 
>> than I did and he showed up last night and told me that he has an 
>> appointment date of 6-Feb and that someone has to be there at his place. 
>> He has the modem too.
>>
>> We both should get very close to 100/40, particularly me.
>> I can damned near spit on the node and the pillar and the
>> cable is as direct as possible to the pillar from my place.
>>
>> His is 300' further away, but should still get in the high 90/30s.
>>
>> Everyone else I know well in town went live on 20-Jan and I
>> don’t know that any of them have actually ordered the NBN yet.
>> I was talking to one of them this arvo and he certainly hasn’t yet.
>>
>> I'll be grovelling towards Mecca first thing tomorrow.
>
> What does Optarse have to do with it?

Optarse is the wholesaler that MyRepublic uses. Both are operations
based in Singapore although both have australian call centers, or
atleast the Optarse Wholesale part of Optarse and My Republic do.

> are they your current copper line supplier?

Nope, my retail provider is dodo and they are reselling Telstra.
TPG is the only other operation with DSLAMs in this town.

> My republic when I rung them said that I should see them when ready and 
> they would send the modem and after it was working I should then cancel 
> telstra service, I did not ask about phone numbers.

You'll find they ask if you want the current phone number ported to their
voip service when you sign up. That's optional, some don’t even bother to
have a handset plugged into their POTS line so they don’t get spam calls.
Doesn’t cost you anything to have their voip service, you only pay for calls
made if you don’t pay more per month for their voip service at various 
levels.

The modem they supply does voip.

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Thread

Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-28 22:08 +1100
  Re: Cutting it fine NBN Petzl <petzlx@gmail.com> - 2017-01-29 11:54 +1100
    Re: Cutting it fine NBN felix <me@nothere.invalid> - 2017-01-29 12:45 +1100
      Re: Cutting it fine NBN Petzl <petzlx@gmail.com> - 2017-01-29 13:02 +1100
        Re: Cutting it fine NBN felix <me@nothere.invalid> - 2017-01-29 13:21 +1100
          Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-29 17:12 +1100
            Re: Cutting it fine NBN felix <me@nothere.invalid> - 2017-01-29 17:46 +1100
              Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-29 19:08 +1100
                Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-29 19:42 +1100
                Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-29 21:02 +1100
              Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-29 19:13 +1100
            Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-29 18:58 +1100
              Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-29 19:38 +1100
                Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-29 21:00 +1100
                Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-30 06:08 +1100
                Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-30 12:33 +1100
                Re: Cutting it fine NBN felix <me@nothere.invalid> - 2017-01-30 13:25 +1100
                Re: Cutting it fine NBN Xeno <xenolith@optusnet.com.au> - 2017-01-30 13:43 +1100
                Re: Cutting it fine NBN felix <me@nothere.invalid> - 2017-01-30 14:37 +1100
                Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-30 14:06 +1100
                Re: Cutting it fine NBN felix <me@nothere.invalid> - 2017-01-30 14:37 +1100
                Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-30 14:14 +1100
                Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-30 14:17 +1100
                Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-30 17:08 +1100
                Re: Cutting it fine NBN Xeno <xenolith@optusnet.com.au> - 2017-01-30 19:48 +1100
                Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-30 20:45 +1100
                Re: Cutting it fine NBN Petzl <petzlx@gmail.com> - 2017-01-30 19:52 +1100
                Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-30 20:40 +1100
                Re: Cutting it fine NBN Petzl <petzlx@gmail.com> - 2017-01-30 22:36 +1100
                Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-31 05:50 +1100
      Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-29 18:57 +1100
        Re: Cutting it fine NBN felix <me@nothere.invalid> - 2017-01-29 20:56 +1100
          Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-29 21:01 +1100
          Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-29 21:04 +1100
    Re: Cutting it fine NBN Lucifer Morningstar <Barry@saymyname.com> - 2017-01-29 13:01 +1100
      Re: Cutting it fine NBN felix <me@nothere.invalid> - 2017-01-29 13:17 +1100
      Re: Cutting it fine NBN Colin Horsley <horsley-spam@westnet.com.au> - 2017-01-29 13:34 +1100
      Re: Cutting it fine NBN Petzl <petzlx@gmail.com> - 2017-01-29 13:58 +1100
      Re: Cutting it fine NBN "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-01-29 17:10 +1100
      Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-29 19:12 +1100
      Re: Cutting it fine NBN news16 <news16@woa.com.au> - 2017-01-30 00:06 +0000
        Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-30 12:41 +1100
          Re: Cutting it fine NBN Xeno <xenolith@optusnet.com.au> - 2017-01-30 12:53 +1100
            Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-30 15:02 +1100
              Re: Cutting it fine NBN Xeno <xenolith@optusnet.com.au> - 2017-01-30 15:40 +1100
                Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-30 15:55 +1100
                Re: Cutting it fine NBN Xeno <xenolith@optusnet.com.au> - 2017-01-30 16:15 +1100
                Re: Cutting it fine NBN F Murtz <haggisz@hotmail.com> - 2017-01-30 16:38 +1100
                Re: Cutting it fine NBN Xeno <xenolith@optusnet.com.au> - 2017-01-30 19:40 +1100

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