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Re: Printer status 'unavailable'

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In message <6bc2eed552.DaveMeUK@my.inbox.com>
          Dave Higton <dave@davehigton.me.uk> wrote:

> In message <6c42cad552.pandc@pandcnelson.orpheusmail.co.uk>
>           Peter & Chris Nelson <pandcnelson@orpheusmail.co.uk> wrote:

>> Help - my printer seems to have lost contact with my Armini.  As it
>> doesn't look Armini-specific, I'm posting here.
>> 
>> The printer is a Canon ip3500 ink-jet USB connected, which worked fine
>> till a few days ago, using a RISC OS driver provided by some kind soul
>> years ago.  Printer control on the icon-bar menu now shows the Status  as
>> 'unavailable' whether the printer is on or off.  Replacing the USB  lead
>> made no difference.  Connecting to another USB socket known to be  working
>> made no difference.
>> 
>> I tried removing the printer from the Printer control panel and  installing
>> it again as a new printer, but it then shows as parallel  connected
>> (presumably the default) with USB greyed out.

> If the Armini doesn't even see a USB printer, the next thing to try is
> the USBinfo app, freely available from X-Ample Technology.  This shows
> all USB devices; is the printer among them?

> Perhaps you can try other USB devices in the sockets, to see if the
> sockets work.

> If you have any other computer, you can connect the printer to that
> and see if the other computer recognises it.

> Dave


Thanks for that Dave.  I tried USBinfo, which showed no trace of the 
printer, and started swapping USB plugs around, seemingly without 
success.  However when I put them back to their original 
configuration, lo and behold the printer was active and working 
normally.  I guess it must have been a poor connection after all.

I'll certainly now keep a copy of the USBinfo diagram for future 
reference, including a paper (printed!) copy, now showing the printer.

Many thanks for providing support in time of need.

Peter.

-- 
For GYMD and milestones, see: http://pnelson.orpheusweb.co.uk

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Printer status 'unavailable' Peter & Chris Nelson <pandcnelson@orpheusmail.co.uk> - 2012-09-27 14:26 +0100
  Re: Printer status 'unavailable' Dave Higton <dave@davehigton.me.uk> - 2012-09-27 21:05 +0100
    Re: Printer status 'unavailable' Dave Wisnia at home <david@wisnia.net> - 2012-09-27 23:44 +0100
      Re: Printer status 'unavailable' Peter & Chris Nelson <pandcnelson@orpheusmail.co.uk> - 2012-09-28 11:22 +0100
    Re: Printer status 'unavailable' Peter & Chris Nelson <pandcnelson@orpheusmail.co.uk> - 2012-09-28 11:13 +0100

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