Groups > comp.lang.java.programmer > #12635

Re: Strange Socket problem

From	Knute Johnson <nospam@knutejohnson.com>
Newsgroups	comp.lang.java.programmer
Subject	Re: Strange Socket problem
Date	2012-03-03 17:55 -0800
Organization	A noiseless patient Spider
Message-ID	<jiui26$ktc$1@dont-email.me> (permalink)
References	(1 earlier) <jios05$odn$1@dont-email.me> <jip5c6$f7o$1@dont-email.me> <jiqsph$l0f$1@dont-email.me> <jirl52$745$1@dont-email.me> <jitkl5$eof$1@dont-email.me>

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On 3/3/2012 9:33 AM, markspace wrote:
> On 3/2/2012 3:29 PM, Knute Johnson wrote:
>> I can't run it here because I can't get to the inside of the network
>> that these live on.
>
> This is a serious problem, imo. You must be able to test code in order
> to drive a bug to root cause, and then be able to test a fix. There's no
> other way. At minimum you need a test environment that can duplicate the
> issue. And not having access to real equipment that can test in a live
> environment makes it very very difficult to verify any result.

They can't risk having me have access to the server from my location 
because for several reasons not the least of which it would be illegal. 
  All of the clients connect to the servers through Cisco hardware VPNs 
which is another reason they don't want me to be able to get in from the 
outside.  I can however travel to the client's location and hook up, I 
just don't want to for several other reasons.

>> I have no way to know what was being sent but all of
>> the relevant code is here. Bad data shouldn't cause any problems but
>> that does give me an idea of where to place another trap (thanks).
>
> Again, pressing a code listing to your forehead and murmuring words that
> your teachers taught you doesn't fix code. The whole apparatus must be
> examined in order to find errant behavior. The idea that the customer
> can wall off part of their system is ridiculous. Especially because it's
> for their benefit that the system be examined and the problem found.

I don't think the problem can be caused by bad data.  If you see 
someplace where you think that could be, please feel free to point it out.

>> I have no idea what OS is running on the server and I can't get any data
>> from that end. I do know that the subprocess that I connect to is there
>> to keep me away from the actual server machine.
>
> I hope you're getting paid by the hour and not for any particular result.

That would be really nice wouldn't it :-).

One of the sites' personnel are pretty savvy and just restart the 
program when this happens.  The other two call in house tech support, 
who then calls my boss, who then calls me and I restart it.  What I 
would like to do is figure out why it quits so I don't have to hear from 
them.

-- 

Knute Johnson

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Thread

Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-01 11:49 -0800
  Re: Strange Socket problem Steven Simpson <ss@domain.invalid> - 2012-03-01 20:59 +0000
    Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-01 13:30 -0800
      Re: Strange Socket problem Steven Simpson <ss@domain.invalid> - 2012-03-01 22:54 +0000
        Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-01 16:32 -0800
          Re: Strange Socket problem Steven Simpson <ss@domain.invalid> - 2012-03-03 09:08 +0000
            Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-03 17:48 -0800
  Re: Strange Socket problem markspace <-@.> - 2012-03-01 14:08 -0800
    Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-01 16:48 -0800
      Re: Strange Socket problem markspace <-@.> - 2012-03-02 08:33 -0800
        Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-02 15:29 -0800
          Re: Strange Socket problem markspace <-@.> - 2012-03-03 09:33 -0800
            Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-03 17:55 -0800
              Re: Strange Socket problem markspace <-@.> - 2012-03-03 20:06 -0800
                Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-03 21:02 -0800
                Re: Strange Socket problem "John B. Matthews" <nospam@nospam.invalid> - 2012-03-05 00:00 -0500
                Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-05 09:44 -0800
  Re: Strange Socket problem Martin Gregorie <martin@address-in-sig.invalid> - 2012-03-01 22:15 +0000
    Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-01 16:43 -0800
      Re: Strange Socket problem Martin Gregorie <martin@address-in-sig.invalid> - 2012-03-03 02:01 +0000
  Reiteration: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-01 16:51 -0800
    Re: Reiteration: Strange Socket problem Martin Gregorie <martin@address-in-sig.invalid> - 2012-03-03 02:02 +0000
  Re: Strange Socket problem x <x@x.x> - 2012-03-02 21:18 +0100
    Re: Strange Socket problem Lew <noone@lewscanon.com> - 2012-03-02 15:06 -0800
      Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-02 15:38 -0800
        Re: Strange Socket problem Lew <noone@lewscanon.com> - 2012-03-02 16:00 -0800
          Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-02 17:18 -0800
            Re: Strange Socket problem Martin Gregorie <martin@address-in-sig.invalid> - 2012-03-03 02:13 +0000
              Re: Strange Socket problem Steven Simpson <ss@domain.invalid> - 2012-03-03 08:41 +0000
                Re: Strange Socket problem Martin Gregorie <martin@address-in-sig.invalid> - 2012-03-03 18:26 +0000
        Re: Strange Socket problem x <x@x.x> - 2012-03-03 11:32 +0100
          Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-03 17:59 -0800
          Re: Strange Socket problem Lew <noone@lewscanon.com> - 2012-03-03 23:21 -0800
      Re: Strange Socket problem x <x@x.x> - 2012-03-03 10:59 +0100
        Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-03 18:08 -0800
    Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-02 15:33 -0800
  Re: Strange Socket problem Paka Small <paka-en@tumia.org> - 2012-03-03 03:32 -0800
    Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-03 18:00 -0800
  Re: Strange Socket problem x <x@x.x> - 2012-03-03 12:45 +0100
    Re: Strange Socket problem Knute Johnson <nospam@knutejohnson.com> - 2012-03-03 18:02 -0800

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