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Re: Who gets interviewed to produce use cases?

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On Wed, 08 Aug 2012 09:47:54 -0400, David Lamb <dalamb@cs.queensu.ca>
wrote:

>On 07/08/2012 5:23 PM, Gene Wirchenko wrote:
>>       And it could just be that the customer really does not know what
>> he wants.  You can try describing it, but too often, he nods and then
>> complains later that it was not what he expected.  Or the old "That's
>> just what I said, but it's not what I want!"
>
>I understand that. I was under the impression that "user centred design" 
>involved a collection of practices meant to improve communication 
                                             ^^^^^^^
      I note that this word is not "perfect".  <sobs uncontrollably>

>between customers and developers, of which UML use cases were one 
>example.  In fact I recently read parts of the 3 UML books I have on 
>hand (reference, user's guide, and Unified Process) and found a 
>statement to the effect that use cases in particular were designed to 
>improve communications.

     If we skip the gory detail, we can get it wrong by missing
important detail.

     If we include the gory detail, we can get it wrong, because the
user just signs.  (Do you read every EOLA?  Etc.)

     Either way, it seems to end up being our fault.

>But, as I said in answer to Lew upthread, I should have made clearer 
>that use cases were just one example of the kind of user-centred 
>requirements elicitation mechanisms I had in mind.

     I think that that was understood though.

Sincerely,

Gene Wirchenko

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Thread

Who gets interviewed to produce use cases? David Lamb <dalamb@cs.queensu.ca> - 2012-08-07 14:26 -0400
  Re: Who gets interviewed to produce use cases? Robert Klemme <shortcutter@googlemail.com> - 2012-08-07 22:13 +0200
  Re: Who gets interviewed to produce use cases? Lew <lewbloch@gmail.com> - 2012-08-07 13:47 -0700
    Re: Who gets interviewed to produce use cases? Gene Wirchenko <genew@ocis.net> - 2012-08-07 14:23 -0700
      Re: Who gets interviewed to produce use cases? Lew <lewbloch@gmail.com> - 2012-08-07 14:54 -0700
      Re: Who gets interviewed to produce use cases? David Lamb <dalamb@cs.queensu.ca> - 2012-08-08 09:47 -0400
        Re: Who gets interviewed to produce use cases? Gene Wirchenko <genew@ocis.net> - 2012-08-08 09:48 -0700
        Re: Who gets interviewed to produce use cases? Arne Vajhøj <arne@vajhoej.dk> - 2012-08-12 22:57 -0400
    Re: Who gets interviewed to produce use cases? David Lamb <dalamb@cs.queensu.ca> - 2012-08-08 09:44 -0400
    Re: Who gets interviewed to produce use cases? Arne Vajhøj <arne@vajhoej.dk> - 2012-08-12 22:53 -0400
  Re: Who gets interviewed to produce use cases? Jukka Lahtinen <jtfjdehf@hotmail.com.invalid> - 2012-08-08 11:41 +0300
  Re: Who gets interviewed to produce use cases? Arne Vajhøj <arne@vajhoej.dk> - 2012-08-12 22:48 -0400
    Re: Who gets interviewed to produce use cases? Leif Roar Moldskred <leifm@dimnakorr.com> - 2012-08-13 05:32 -0500
      Re: Who gets interviewed to produce use cases? Gene Wirchenko <genew@ocis.net> - 2012-08-14 12:35 -0700
      Re: Who gets interviewed to produce use cases? Leif Roar Moldskred <leifm@dimnakorr.com> - 2012-08-14 15:35 -0500
        Re: Who gets interviewed to produce use cases? Gene Wirchenko <genew@ocis.net> - 2012-08-15 09:32 -0700

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