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Re: Testing Discourse for Debian - Moderation concepts

From Neil McGovern <neil@halon.org.uk>
Newsgroups linux.debian.project
Subject Re: Testing Discourse for Debian - Moderation concepts
Date 2020-04-13 21:10 +0200
Message-ID <zVcCZ-29w-7@gated-at.bofh.it> (permalink)
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I am going to try and split this out into two replies, so those
following along can see the different issues. The irony of the
difficulty on doing this within email may or may not be lost for others.

On Sun, Apr 12, 2020 at 02:43:31PM -0700, Ihor Antonov wrote:
> > You have to trust the moderators, 
> 
> So far I am not convinced that I can trust you to moderate. 
> 
> > and you have to have some mechanism to
> > evaluate that trust and to discuss it and possibly revoke it if something
> > goes horribly awry. 
> 
> Prevention should always be the first step. Something WILL go wrong but you are
> too blinded by the immediate sugar candy in front of you.
> 

I just want to state, I won't debate any issues around freedom of
speech. I believe that these do not apply in this context - especially
with Debian being a private entity.

Now, I do believe you have a comment on moderation, and how this is
done. This requires me to explain two concepts in Discourse - trust
levels and flags.

Firstly, trust levels. These are the levels of "trust" that the platform
has in any particular user. Instead of explaining it here, please have a
read of the following:
https://blog.discourse.org/2018/06/understanding-discourse-trust-levels/
The short version is that the more a particular account interacts with
the community in a positive way, the more trust the system has about
them, and the more privileges they are afforded to assist in
moderation.

Secondly, flags. Discourse has the opinion that moderation cannot be
proactive with a small group of users - this doesn't scale. Instead, it
encourages community members to flag posts. If a post receives
sufficient flags, it is then automatically hidden. Users may chose to
"unhide" the post for themseleves if they wish to view it.

These are then sent to the moderating team to agree, disagree or ignore
the flag. This will unhide the post, or keep it hidden and offer an
opportunity for the moderator to suggest the original author edits their
post in light of the number of flags they got. If an author does so, the
post automatically unhides.

All these actions are logged, and affects the trust levels above. In
fact, every time an admin performs any action on a user, this is
logged.

I hope this explains how I believe that moderation is more powerful on
Discourse, but also more practical, transparent and accountable.

Neil

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Thread

Testing Discourse for Debian Neil McGovern <neilm@debian.org> - 2020-04-10 21:10 +0200
  Re: Testing Discourse for Debian rhkramer@gmail.com - 2020-04-10 21:30 +0200
    too many acronyms [was: Testing Discourse for Debian] Luca Filipozzi <lfilipoz@debian.org> - 2020-04-10 22:30 +0200
  Re: Testing Discourse for Debian Enrico Zini <enrico@enricozini.org> - 2020-04-11 23:20 +0200
    Re: Testing Discourse for Debian Sean Whitton <spwhitton@spwhitton.name> - 2020-04-12 00:20 +0200
      Re: Testing Discourse for Debian Enrico Zini <enrico@enricozini.org> - 2020-04-12 20:20 +0200
        Re: Testing Discourse for Debian Neil McGovern <neilm@debian.org> - 2020-04-13 21:50 +0200
          Re: Testing Discourse for Debian Scott Kitterman <debian@kitterman.com> - 2020-04-13 22:50 +0200
          Re: Testing Discourse for Debian Sean Whitton <spwhitton@spwhitton.name> - 2020-04-13 23:20 +0200
            Re: Testing Discourse for Debian Neil McGovern <neil@halon.org.uk> - 2020-04-14 15:00 +0200
              Re: Testing Discourse for Debian Martin <debacle@debian.org> - 2020-04-14 16:00 +0200
                Re: Testing Discourse for Debian Neil McGovern <neilm@debian.org> - 2020-04-14 17:10 +0200
                Re: Testing Discourse for Debian Martin <debacle@debian.org> - 2020-04-14 17:30 +0200
              Re: Testing Discourse for Debian Sean Whitton <spwhitton@spwhitton.name> - 2020-04-15 01:10 +0200
        Re: Testing Discourse for Debian Sean Whitton <spwhitton@spwhitton.name> - 2020-04-13 23:20 +0200
      Re: Testing Discourse for Debian Charles Plessy <plessy@debian.org> - 2020-04-12 22:00 +0200
        Re: Testing Discourse for Debian Neil McGovern <neilm@debian.org> - 2020-04-13 20:40 +0200
        Re: Testing Discourse for Debian Sean Whitton <spwhitton@spwhitton.name> - 2020-04-13 23:30 +0200
          Re: Testing Discourse for Debian Andrei POPESCU <andreimpopescu@gmail.com> - 2020-04-14 08:30 +0200
            Re: Testing Discourse for Debian Sean Whitton <spwhitton@spwhitton.name> - 2020-04-15 00:50 +0200
  Re: Testing Discourse for Debian Olek Wojnar <olek@debian.org> - 2020-04-12 03:00 +0200
  Re: Testing Discourse for Debian Ihor Antonov <ihor@antonovs.family> - 2020-04-12 20:20 +0200
    Re: Testing Discourse for Debian Russ Allbery <rra@debian.org> - 2020-04-12 21:00 +0200
      Re: Testing Discourse for Debian Ihor Antonov <ihor@antonovs.family> - 2020-04-12 21:50 +0200
        Re: Testing Discourse for Debian Russ Allbery <rra@debian.org> - 2020-04-12 22:30 +0200
          Re: Testing Discourse for Debian Michael Lustfield <michael@lustfield.net> - 2020-04-13 00:10 +0200
          Re: Testing Discourse for Debian Ihor Antonov <ihor@antonovs.family> - 2020-04-13 01:40 +0200
            Re: Testing Discourse for Debian Russ Allbery <rra@debian.org> - 2020-04-13 01:50 +0200
              Re: Testing Discourse for Debian Russ Allbery <rra@debian.org> - 2020-04-13 02:00 +0200
            Re: Testing Discourse for Debian Stephen Frost <sfrost@snowman.net> - 2020-04-13 01:50 +0200
          Re: Testing Discourse for Debian Ihor Antonov <ihor@antonovs.family> - 2020-04-13 01:50 +0200
            Re: Testing Discourse for Debian Russ Allbery <rra@debian.org> - 2020-04-13 03:50 +0200
            Re: Testing Discourse for Debian Marcin Kulisz <kula@debian.org> - 2020-04-13 09:10 +0200
              Re: Testing Discourse for Debian <tomas@tuxteam.de> - 2020-04-13 10:20 +0200
            Re: Testing Discourse for Debian - Moderation concepts Neil McGovern <neil@halon.org.uk> - 2020-04-13 21:10 +0200
              Re: Testing Discourse for Debian - Moderation concepts Mathias Behrle <mbehrle@debian.org> - 2020-04-13 22:40 +0200
                Re: Testing Discourse for Debian - Moderation concepts Sean Whitton <spwhitton@spwhitton.name> - 2020-04-13 23:50 +0200
                Re: Testing Discourse for Debian - Moderation concepts <tomas@tuxteam.de> - 2020-04-14 09:40 +0200
                tracking our readers? (Re: Testing Discourse for Debian - Moderation concepts) Holger Levsen <holger@layer-acht.org> - 2020-04-14 10:30 +0200
                Re: tracking our readers? (Re: Testing Discourse for Debian - Moderation concepts) <tomas@tuxteam.de> - 2020-04-14 11:10 +0200
                Re: tracking our readers? (Re: Testing Discourse for Debian - Moderation concepts) Dan Purgert <dan@djph.net> - 2020-04-14 12:20 +0200
                Re: tracking our readers? (Re: Testing Discourse for Debian - Moderation concepts) Karsten Merker <merker@debian.org> - 2020-04-14 18:50 +0200
                [Summary] Discourse for Debian Ihor Antonov <ihor@antonovs.family> - 2020-04-14 22:40 +0200
                Re: [Summary] Discourse for Debian Sam Hartman <hartmans@debian.org> - 2020-04-14 23:50 +0200
                Re: [Summary] Discourse for Debian Eldon Koyle <ekoyle@gmail.com> - 2020-04-15 00:30 +0200
                Re: [Summary] Discourse for Debian Scott Kitterman <debian@kitterman.com> - 2020-04-15 01:00 +0200
                Re: [Summary] Discourse for Debian Sam Hartman <hartmans@debian.org> - 2020-04-16 17:40 +0200
                Re: [Summary] Discourse for Debian Ross Vandegrift <rvandegrift@debian.org> - 2020-04-16 18:20 +0200
                Re: [Summary] Discourse for Debian Olek Wojnar <olek@debian.org> - 2020-04-16 20:30 +0200
                Re: [Summary] Discourse for Debian Steffen Möller <steffen_moeller@gmx.de> - 2020-04-16 20:40 +0200
                Re: [Summary] Discourse for Debian Charles Plessy <plessy@debian.org> - 2020-04-16 23:40 +0200
                Re: [Summary] Discourse for Debian Alex Muntada <alexm@debian.org> - 2020-04-19 18:20 +0200
                Re: [Summary] Discourse for Debian Neil McGovern <neil@halon.org.uk> - 2020-04-15 10:20 +0200
                Re: [Summary] Discourse for Debian The Wanderer <wanderer@fastmail.fm> - 2020-04-15 13:30 +0200
                Re: [Summary] Discourse for Debian Neil McGovern <neil@halon.org.uk> - 2020-04-15 13:50 +0200
                Re: [Summary] Discourse for Debian <tomas@tuxteam.de> - 2020-04-15 14:10 +0200
                Re: [Summary] Discourse for Debian Russ Allbery <rra@debian.org> - 2020-04-15 19:50 +0200
                Re: [Summary] Discourse for Debian Karsten Merker <merker@debian.org> - 2020-04-15 21:50 +0200
                Re: [Summary] Discourse for Debian Russ Allbery <rra@debian.org> - 2020-04-15 22:30 +0200
                Re: [Summary] Discourse for Debian Holger Levsen <holger@layer-acht.org> - 2020-06-17 18:20 +0200
                Re: [Summary] Discourse for Debian Russ Allbery <rra@debian.org> - 2020-06-17 19:10 +0200
                Re: [Summary] Discourse for Debian Holger Levsen <holger@layer-acht.org> - 2020-06-18 02:20 +0200
                Re: [Summary] Discourse for Debian <tomas@tuxteam.de> - 2020-04-16 10:10 +0200
                Re: [Summary] Discourse for Debian The Wanderer <wanderer@fastmail.fm> - 2020-04-15 14:20 +0200
                Re: [Summary] Discourse for Debian rhkramer@gmail.com - 2020-04-15 16:30 +0200
                Re: [Summary] Discourse for Debian Holger Levsen <holger@layer-acht.org> - 2020-04-15 18:10 +0200
                Re: [Summary] Discourse for Debian <tomas@tuxteam.de> - 2020-04-15 19:00 +0200
                Re: [Summary] Discourse for Debian rhkramer@gmail.com - 2020-04-15 19:10 +0200
                Re: [Summary] Discourse for Debian Holger Levsen <holger@layer-acht.org> - 2020-04-15 19:20 +0200
                Re: [Summary] Discourse for Debian Felix Lechner <felix.lechner@lease-up.com> - 2020-04-15 19:30 +0200
                Re: [Summary] Discourse for Debian <tomas@tuxteam.de> - 2020-04-15 19:30 +0200
                Re: [Summary] Discourse for Debian rhkramer@gmail.com - 2020-04-15 20:10 +0200
                Re: [Summary] Discourse for Debian Peter Ehlert <pb21a@sdi-baja.com> - 2020-04-15 20:50 +0200
                Re: [Summary] Discourse for Debian Felix Lechner <felix.lechner@lease-up.com> - 2020-04-15 20:50 +0200
                Re: [Summary] Discourse for Debian rhkramer@gmail.com - 2020-04-15 21:20 +0200
                Re: [Summary] Discourse for Debian rhkramer@gmail.com - 2020-04-15 21:20 +0200
                Re: [Summary] Discourse for Debian Felix Lechner <felix.lechner@lease-up.com> - 2020-04-15 21:30 +0200
                Re: [Summary] Discourse for Debian Stephen Frost <sfrost@snowman.net> - 2020-04-15 20:10 +0200
                Re: [Summary] Discourse for Debian <tomas@tuxteam.de> - 2020-04-15 19:30 +0200
                Re: [Summary] Discourse for Debian Dan Purgert <dan@djph.net> - 2020-04-15 20:30 +0200
                Re: [Summary] Discourse for Debian rhkramer@gmail.com - 2020-04-15 20:50 +0200
                Re: [Summary] Discourse for Debian Peter Ehlert <pb21a@sdi-baja.com> - 2020-04-15 20:40 +0200
                Re: [Summary] Discourse for Debian Pierre-Elliott Bécue <peb@debian.org> - 2020-04-16 23:10 +0200
                Re: [Summary] Discourse for Debian Scott Kitterman <debian@kitterman.com> - 2020-04-16 23:40 +0200
                [BTB] Asking vs enforcing (was: [Summary] Discourse for Debian)  Pierre-Elliott Bécue <peb@debian.org> - 2020-04-17 00:30 +0200
                Re: [BTB] Asking vs enforcing (was: [Summary] Discourse for Debian) Scott Kitterman <debian@kitterman.com> - 2020-04-17 00:50 +0200
                Re: [BTB] Asking vs enforcing (was: [Summary] Discourse for Debian) Pierre-Elliott Bécue <peb@debian.org> - 2020-04-17 11:20 +0200
                Re: [BTB] Asking vs enforcing (was: [Summary] Discourse for Debian) <tomas@tuxteam.de> - 2020-04-17 12:00 +0200
                Re: [BTB] Asking vs enforcing (was: [Summary] Discourse for Debian) Pierre-Elliott Bécue <peb@debian.org> - 2020-04-17 12:30 +0200
                Re: [BTB] Asking vs enforcing (was: [Summary] Discourse for Debian) Charles Plessy <plessy@debian.org> - 2020-04-17 13:50 +0200
                Re: [BTB] Asking vs enforcing (was: [Summary] Discourse for Debian) Pierre-Elliott Bécue <peb@debian.org> - 2020-04-17 16:10 +0200
                Re: [BTB] Asking vs enforcing (was: [Summary] Discourse for Debian) Scott Kitterman <debian@kitterman.com> - 2020-04-17 14:50 +0200
                Re: [BTB] Asking vs enforcing (was: [Summary] Discourse for Debian) <tomas@tuxteam.de> - 2020-04-17 15:20 +0200
                Re: [Summary] Discourse for Debian Brian Gupta <brian.gupta@brandorr.com> - 2020-04-15 16:20 +0200
                Mandatory Communication Methods was: Re: [Summary] Discourse for Debian Scott Kitterman <debian@kitterman.com> - 2020-04-15 16:50 +0200
                Re: [Summary] Discourse for Debian Neil McGovern <neilm@debian.org> - 2020-04-15 17:00 +0200
                Re: [Summary] Discourse for Debian Brian Gupta <brian.gupta@brandorr.com> - 2020-04-15 21:50 +0200
                Re: [Summary] Discourse for Debian Felix Lechner <felix.lechner@lease-up.com> - 2020-04-15 17:10 +0200
                Re: [Summary] Discourse for Debian Eldon Koyle <ekoyle@gmail.com> - 2020-04-15 19:30 +0200
                Re: [Summary] Discourse for Debian Vincent Bernat <bernat@debian.org> - 2020-04-16 21:10 +0200
                Re: tracking our readers? (Re: Testing Discourse for Debian - Moderation concepts) Sean Whitton <spwhitton@spwhitton.name> - 2020-04-15 00:50 +0200
                Re: tracking our readers? (Re: Testing Discourse for Debian - Moderation concepts) Sean Whitton <spwhitton@spwhitton.name> - 2020-04-15 00:50 +0200
                Re: Testing Discourse for Debian - Moderation concepts Andy Smith <andy@strugglers.net> - 2020-04-14 00:00 +0200
                Re: Testing Discourse for Debian - Moderation concepts <tomas@tuxteam.de> - 2020-04-14 10:10 +0200
                Re: Testing Discourse for Debian - Moderation concepts Dan Purgert <dan@djph.net> - 2020-04-14 12:20 +0200
                Re: Testing Discourse for Debian - Moderation concepts rhkramer@gmail.com - 2020-04-14 14:30 +0200
              Re: Testing Discourse for Debian - Moderation concepts Andrei POPESCU <andreimpopescu@gmail.com> - 2020-04-14 11:10 +0200
              Re: Testing Discourse for Debian - Moderation concepts Ansgar <ansgar@debian.org> - 2020-04-14 14:40 +0200
                Re: Testing Discourse for Debian - Moderation concepts Martin <debacle@debian.org> - 2020-04-14 15:30 +0200
                Re: Testing Discourse for Debian - Moderation concepts Sam Hartman <hartmans@debian.org> - 2020-04-14 16:20 +0200
                Re: Testing Discourse for Debian - Moderation concepts Neil McGovern <neilm@debian.org> - 2020-04-15 10:20 +0200
                Re: Testing Discourse for Debian - Moderation concepts Martin <debacle@debian.org> - 2020-04-15 11:20 +0200
                Re: Testing Discourse for Debian - Moderation concepts Neil McGovern <neilm@debian.org> - 2020-04-15 12:30 +0200
                Re: Testing Discourse for Debian - Moderation concepts Ansgar <ansgar@debian.org> - 2020-04-15 13:10 +0200
                Re: Testing Discourse for Debian Charles Plessy <plessy@debian.org> - 2020-04-15 13:30 +0200
                "From" at beginning of line gets escaped (was: Re: Testing Discourse for Debian) Ansgar <ansgar@debian.org> - 2020-04-15 16:50 +0200
                Re: "From" at beginning of line gets escaped (was: Re: Testing Discourse for Debian) rhkramer@gmail.com - 2020-04-15 17:50 +0200
                Re: Testing Discourse for Debian - Moderation concepts Neil McGovern <neilm@debian.org> - 2020-04-15 13:30 +0200
                Re: Testing Discourse for Debian - Moderation concepts rhkramer@gmail.com - 2020-04-15 16:20 +0200
                Re: Testing Discourse for Debian - Moderation concepts Florian Weimer <fw@deneb.enyo.de> - 2020-05-03 21:10 +0200
                Re: Testing Discourse for Debian - Moderation concepts Dan Purgert <dan@djph.net> - 2020-05-04 13:20 +0200
                Re: Testing Discourse for Debian - Moderation concepts <tomas@tuxteam.de> - 2020-05-04 13:40 +0200
                Re: Testing Discourse for Debian - Moderation concepts Martin <debacle@debian.org> - 2020-04-15 15:30 +0200
                Re: Testing Discourse for Debian - Moderation concepts Ansgar <ansgar@debian.org> - 2020-04-15 15:50 +0200
                Re: Testing Discourse for Debian - Moderation concepts Neil McGovern <neilm@debian.org> - 2020-04-15 22:30 +0200
                Re: Testing Discourse for Debian - Moderation concepts rhkramer@gmail.com - 2020-04-15 16:10 +0200
            Re: Testing Discourse for Debian - Alternate interactions Neil McGovern <neil@halon.org.uk> - 2020-04-13 21:30 +0200
              Re: Testing Discourse for Debian - Alternate interactions Ihor Antonov <ihor@antonovs.family> - 2020-04-13 21:50 +0200
                Re: Testing Discourse for Debian - Alternate interactions Russ Allbery <rra@debian.org> - 2020-04-13 22:20 +0200
          Re: Testing Discourse for Debian Ihor Antonov <ihor@antonovs.family> - 2020-04-13 02:30 +0200
            Re: Testing Discourse for Debian Sean Whitton <spwhitton@spwhitton.name> - 2020-04-13 22:40 +0200
  Discourse usability Martin <debacle@debian.org> - 2020-04-13 22:30 +0200
    Re: Discourse usability Sam Hartman <hartmans@debian.org> - 2020-04-13 22:50 +0200
      Re: Discourse usability Dominic Hargreaves <dom@earth.li> - 2020-04-14 01:10 +0200
      Re: Discourse usability Abhijith PA <abhijith@debian.org> - 2020-04-16 21:30 +0200
        Re: Discourse usability Andrei POPESCU <andreimpopescu@gmail.com> - 2020-04-17 10:00 +0200
          alioth-lists and mailman3 (was Re: Discourse usability) Alex Muntada <alexm@debian.org> - 2020-04-19 19:00 +0200
            Re: alioth-lists and mailman3 (was Re: Discourse usability) Andrei POPESCU <andreimpopescu@gmail.com> - 2020-04-20 08:20 +0200
              Re: alioth-lists and mailman3 (was Re: Discourse usability) Alex Muntada <alexm@debian.org> - 2020-04-20 14:10 +0200
              Re: alioth-lists and mailman3 (was Re: Discourse usability) Alex Muntada <alexm@debian.org> - 2020-04-20 14:20 +0200
                Re: alioth-lists and mailman3 (was Re: Discourse usability) Sean Whitton <spwhitton@spwhitton.name> - 2020-04-21 01:50 +0200
                Re: alioth-lists and mailman3 (was Re: Discourse usability) Alex Muntada <alexm@debian.org> - 2020-04-21 17:20 +0200
                Re: alioth-lists and mailman3 (was Re: Discourse usability) Pierre-Elliott Bécue <peb@debian.org> - 2020-04-23 17:20 +0200
    Re: Discourse usability Martin <debacle@debian.org> - 2020-04-14 15:50 +0200
    Re: Discourse usability MJ Ray <mjr@phonecoop.coop> - 2020-04-24 18:00 +0200
  Re: Testing Discourse for Debian Marco Möller <talby@debianlists.mobilxpress.net> - 2020-04-14 16:10 +0200
    Re: Testing Discourse for Debian Marco Möller <talby@debianlists.mobilxpress.net> - 2020-04-16 01:00 +0200

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