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Groups > linux.debian.user > #195554

Re: System freeze using web browsers

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On 10/05/18 09:17, Alexander Beerhoff wrote:
> Dear Debian Team,
> I’ve found increasing heavier problems using web browser. In earlier stage
> the “system” freeze (no ctrl-alt-function-key response) when watching long
> video online (say at least 30 min, say on you tube.com), now (as
> consequence of system update??) cannot use any browser: tried chromium
> firefox(esr,stable,nightly) epiphany-browser qutebrowser and the result are
> system freeze or shutdown (watching video).
> I’ve described the problem in very generic terms, I’ve filled ticket on
> mozilla for earlier problem but cannot profile browser since gui is very
> unresponsive when not freezed. Can you help? Waiting for your welcome
> advices.
> Thank you for your attention and best regards.
> Basic info:
> Computer Acer Aspire V5 (121)
> uname -v: #1 SMP Debian 4.16.5-1

My immediate suspicion is your video drivers. In addition to the kernel, 
the mesa package and third-party video drivers can participate in 
delivering video to your screen. Any of these can cause a GPU hang and 
freeze your system. GPU hardware acceleration is used to decode video.

- What is your model of CPU?
- What is your GPU?
- What video drivers and version?
- What mesa package version?

The mesa and video driver developers will be much more receptive to 
these problems than Mozilla developers. What you have is likely a 
problem with the drivers for your hardware. Mozilla developers cannot 
help, but video driver developers will want to fix it.

Kind regards,

-- 
Ben Caradoc-Davies <ben@transient.nz>
Director
Transient Software Limited <https://transient.nz/>
New Zealand

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Thread

System freeze using web browsers Alexander Beerhoff <emserfo@gmail.com> - 2018-05-09 23:20 +0200
  Re: System freeze using web browsers Bob Weber <bobrweber@gmail.com> - 2018-05-10 02:00 +0200
  Re: System freeze using web browsers Carl Fink <carlf@panix.com> - 2018-05-10 03:00 +0200
  Re: System freeze using web browsers Ben Caradoc-Davies <ben@transient.nz> - 2018-05-10 05:20 +0200
    Re: System freeze using web browsers Felix Miata <mrmazda@earthlink.net> - 2018-05-10 05:50 +0200
      Re: System freeze using web browsers Ben Caradoc-Davies <ben@transient.nz> - 2018-05-10 07:20 +0200
        Re: System freeze using web browsers Felix Miata <mrmazda@earthlink.net> - 2018-05-10 07:40 +0200
          Re: System freeze using web browsers Ben Caradoc-Davies <ben@transient.nz> - 2018-05-10 15:10 +0200
            Re: System freeze using web browsers Cindy-Sue Causey <butterflybytes@gmail.com> - 2018-05-10 17:20 +0200
              Re: System freeze using web browsers Richard Hector <richard@walnut.gen.nz> - 2018-05-11 01:40 +0200
                Re: System freeze using web browsers Joe <joe@jretrading.com> - 2018-05-11 09:00 +0200
                Re: System freeze using web browsers Curt <curty@free.fr> - 2018-05-11 09:50 +0200
                Re: System freeze using web browsers Joe <joe@jretrading.com> - 2018-05-11 13:10 +0200
                Re: System freeze using web browsers Ben Caradoc-Davies <ben@transient.nz> - 2018-05-12 01:40 +0200
                Re: System freeze using web browsers David Wright <deblis@lionunicorn.co.uk> - 2018-05-12 03:10 +0200
            Re: System freeze using web browsers Kenneth Parker <sea7kenp@gmail.com> - 2018-05-10 18:10 +0200

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