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Groups > linux.debian.project > #9567
| From | Marc Haber <mh+debian-project@zugschlus.de> |
|---|---|
| Newsgroups | linux.debian.project |
| Subject | Re: Project to improve Debian support model |
| Date | 2017-10-23 08:20 +0200 |
| Message-ID | <uDEfE-2eo-5@gated-at.bofh.it> (permalink) |
| References | <uD1R0-1fG-7@gated-at.bofh.it> <uDdyN-Fb-3@gated-at.bofh.it> <uDtNf-3vS-5@gated-at.bofh.it> <uDvm1-4qk-1@gated-at.bofh.it> |
| Organization | linux.* mail to news gateway |
On Sun, Oct 22, 2017 at 04:40:18PM -0400, Katy Tolsen wrote: > Well that's interesting, but in all honesty, not to me. I have absolutely > no interest what-so-ever in accessing users computers as a means of doing > volunteer support. This system I am proposing is all about integrating > Debian's support resources and providing users with a sort of Help and > Support Center type frontend in Debian much like Microsoft has put in > Windows since XP, where they can easily access support options at a glance. I would like to point out that we cannot be compared to a commercial, closed-source entity since most of the channels that are mis-taken by our users as support channels (such as the -project and -devel mailing lists) would be inaccessible to the public at Microsoft. In Debian, those channels are open, which I see as a feature, even if that means having to redirect the occasional mis-led user to the real support channels. Greetings Marc -- ----------------------------------------------------------------------------- Marc Haber | "I don't trust Computers. They | Mailadresse im Header Leimen, Germany | lose things." Winona Ryder | Fon: *49 6224 1600402 Nordisch by Nature | How to make an American Quilt | Fax: *49 6224 1600421
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Project to improve Debian support model Katy Tolsen <2ndlifekaty@gmail.com> - 2017-10-21 15:20 +0200
Re: Project to improve Debian support model Paul Wise <pabs@debian.org> - 2017-10-21 17:20 +0200
Re: Project to improve Debian support model Katy Tolsen <2ndlifekaty@gmail.com> - 2017-10-21 20:00 +0200
Re: Project to improve Debian support model Paul Wise <pabs@debian.org> - 2017-10-22 03:50 +0200
Re: Project to improve Debian support model Katy Tolsen <2ndlifekaty@gmail.com> - 2017-10-22 18:20 +0200
Re: Project to improve Debian support model Sean Whitton <spwhitton@spwhitton.name> - 2017-10-22 21:10 +0200
Re: Project to improve Debian support model Katy Tolsen <2ndlifekaty@gmail.com> - 2017-10-22 22:50 +0200
Re: Project to improve Debian support model Marc Haber <mh+debian-project@zugschlus.de> - 2017-10-23 08:20 +0200
Re: Project to improve Debian support model Katy Tolsen <2ndlifekaty@gmail.com> - 2017-11-15 05:40 +0100
Re: Project to improve Debian support model Paul Wise <pabs@debian.org> - 2017-10-22 03:50 +0200
Re: Project to improve Debian support model Afif Elghraoui <afif@debian.org> - 2017-10-22 20:10 +0200
Re: Project to improve Debian support model Katy Tolsen <2ndlifekaty@gmail.com> - 2017-10-22 22:30 +0200
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