Groups | Search | Server Info | Keyboard shortcuts | Login | Register [http] [https] [nntp] [nntps]

Groups > linux.debian.user > #157161

Why does Debian not recognize my USB3 disk drive?

From Rick Thomas <rbthomas@pobox.com>
Newsgroups linux.debian.user
Subject Why does Debian not recognize my USB3 disk drive?
Date 2015-08-31 05:30 +0200
Message-ID <q3nXb-3Wa-9@gated-at.bofh.it> (permalink)
Organization linux.* mail to news gateway

Show all headers | View raw

I recently added a USB3 PCI card to my Dell Poweredge 1430 server box.

I've tried plugging in various USB3 and USB2 devices (FLASH sticks, a WD 
MyBook 3TB external drive, etc) but they are not recognized by Debian as 
disks.

When I plug these devices into a USB2 card also on the same server, they 
are recognized, but I'm limited to USB2 data speeds on the USB3 devices.

Am I missing a driver for the USB3 card?
Are some USB3 chipsets not supported?
Am I missing something important?

Thanks for any help you can provide!
Rick

With the disk plugged into the USB2 card, I get the following

> rbthomas@monk:~$ lsusb
> Bus 001 Device 004: ID 2222:0013 MacAlly
> Bus 001 Device 003: ID 0557:8021 ATEN International Co., Ltd CS1764A 
> [CubiQ DVI KVMP Switch]
> Bus 001 Device 002: ID 0409:005a NEC Corp. HighSpeed Hub
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 008 Device 002: ID 1058:1230 Western Digital Technologies, Inc. My 
> Book (WDBFJK0030HBK)
> Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 010 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> rbthomas@monk:~$ lspci | grep -i usb
> 00:1d.0 USB controller: Intel Corporation 631xESB/632xESB/3100 Chipset 
> UHCI USB Controller #1 (rev 09)
> 00:1d.1 USB controller: Intel Corporation 631xESB/632xESB/3100 Chipset 
> UHCI USB Controller #2 (rev 09)
> 00:1d.2 USB controller: Intel Corporation 631xESB/632xESB/3100 Chipset 
> UHCI USB Controller #3 (rev 09)
> 00:1d.3 USB controller: Intel Corporation 631xESB/632xESB/3100 Chipset 
> UHCI USB Controller #4 (rev 09)
> 00:1d.7 USB controller: Intel Corporation 631xESB/632xESB/3100 Chipset 
> EHCI USB2 Controller (rev 09)
> 07:05.0 USB controller: VIA Technologies, Inc. VT82xx/62xx UHCI USB 
> 1.1 Controller (rev 62)
> 07:05.1 USB controller: VIA Technologies, Inc. VT82xx/62xx UHCI USB 
> 1.1 Controller (rev 62)
> 07:05.2 USB controller: VIA Technologies, Inc. USB 2.0 (rev 65)
> 08:00.0 USB controller: Renesas Technology Corp. uPD720201 USB 3.0 
> Host Controller (rev 03)
But if I plug the same disk into the USB3 card, I get the following
> rbthomas@monk:~$ lsusb
> Bus 001 Device 004: ID 2222:0013 MacAlly
> Bus 001 Device 003: ID 0557:8021 ATEN International Co., Ltd CS1764A 
> [CubiQ DVI KVMP Switch]
> Bus 001 Device 002: ID 0409:005a NEC Corp. HighSpeed Hub
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 010 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> rbthomas@monk:~$ lspci | grep -i usb
> 00:1d.0 USB controller: Intel Corporation 631xESB/632xESB/3100 Chipset 
> UHCI USB Controller #1 (rev 09)
> 00:1d.1 USB controller: Intel Corporation 631xESB/632xESB/3100 Chipset 
> UHCI USB Controller #2 (rev 09)
> 00:1d.2 USB controller: Intel Corporation 631xESB/632xESB/3100 Chipset 
> UHCI USB Controller #3 (rev 09)
> 00:1d.3 USB controller: Intel Corporation 631xESB/632xESB/3100 Chipset 
> UHCI USB Controller #4 (rev 09)
> 00:1d.7 USB controller: Intel Corporation 631xESB/632xESB/3100 Chipset 
> EHCI USB2 Controller (rev 09)
> 07:05.0 USB controller: VIA Technologies, Inc. VT82xx/62xx UHCI USB 
> 1.1 Controller (rev 62)
> 07:05.1 USB controller: VIA Technologies, Inc. VT82xx/62xx UHCI USB 
> 1.1 Controller (rev 62)
> 07:05.2 USB controller: VIA Technologies, Inc. USB 2.0 (rev 65)
> 08:00.0 USB controller: Renesas Technology Corp. uPD720201 USB 3.0 
> Host Controller (rev 03)

Back to linux.debian.user | Previous | Next — Next in thread | Find similar | Unroll thread

Thread

Why does Debian not recognize my USB3 disk drive? Rick Thomas <rbthomas@pobox.com> - 2015-08-31 05:30 +0200
  Re: Why does Debian not recognize my USB3 disk drive? rlharris@oplink.net - 2015-08-31 05:40 +0200
    Re: Why does Debian not recognize my USB3 disk drive? Rick Thomas <rbthomas@pobox.com> - 2015-08-31 06:10 +0200
      Re: Why does Debian not recognize my USB3 disk drive? rlharris@oplink.net - 2015-08-31 06:40 +0200
        Re: Why does Debian not recognize my USB3 disk drive? Rick Thomas <rbthomas@pobox.com> - 2015-08-31 06:50 +0200
  Re: Why does Debian not recognize my USB3 disk drive? CaT <cat@zip.com.au> - 2015-08-31 06:20 +0200
    Re: Why does Debian not recognize my USB3 disk drive? Rick Thomas <rbthomas@pobox.com> - 2015-08-31 06:40 +0200
      Re: Why does Debian not recognize my USB3 disk drive? Rick Thomas <rbthomas@pobox.com> - 2015-08-31 07:00 +0200
      Re: Why does Debian not recognize my USB3 disk drive? CaT <cat@zip.com.au> - 2015-08-31 07:20 +0200
        Re: Why does Debian not recognize my USB3 disk drive? Glenn English <ghe@slsware.net> - 2015-08-31 07:50 +0200
          Re: Why does Debian not recognize my USB3 disk drive? Rick Thomas <rbthomas@pobox.com> - 2015-08-31 09:10 +0200
        Can someone recommend a working USB3 PCI or PCIe card?  [Was Re: Why does Debian not recognize my USB3 disk drive?] Rick Thomas <rbthomas@pobox.com> - 2015-08-31 09:00 +0200

csiph-web