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Re: Very odd SMS problem, maybe someone can help.

From PAS <abc@doremi.net>
Newsgroups comp.mobile.android
Subject Re: Very odd SMS problem, maybe someone can help.
Date 2016-07-18 12:25 -0400
Organization A noiseless patient Spider
Message-ID <nmivtl$j0f$2@dont-email.me> (permalink)
References <nmirle$37v$2@dont-email.me> <180720161124582894%nospam@nospam.invalid> <nmiu88$ckm$2@dont-email.me> <180720161204576830%nospam@nospam.invalid>

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On 7/18/2016 12:04 PM, nospam wrote:
> In article <nmiu88$ckm$2@dont-email.me>, PAS <abc@doremi.net> wrote:
>
>>>> I've got a strange issue with my wife's phone.  AT&T has been little
>>>> help and I think it's because it's such an odd problem.  I cannot
>>>> receive SMS messages from my wife's phone via bluetooth in either of our
>>>> two cars.  I get them on my phone, they just don't come over the car
>>>> stereo systems.  This only happens with SMS messages from her, I get SMS
>>>> messages from everyone else over the car stereo systems.  This isn't
>>>> device-specific.  It started when we both had LG G3 phones and after
>>>> they were updated to Android 6.  I recently got an LG G5 and the problem
>>>> was still there.  I returned the G5 because it was defective and bought
>>>> a BLU Pure XL and also got one for my wife so she's no longer using her
>>>> G3 and the problem still exists.  The BLU phones have Android 5.1.
>>>>
>>>> After the LG G3 was upgraded to Android 6 (not immediately after but a
>>>> short time after), my wife couldn't send me any SMS messages.  They
>>>> weren't getting through to my phone.  I noticed that her phone was
>>>> truncating the area code of my phone number. You can't send an SMS
>>>> without an area code.  My contact was properly entered in her contact
>>>> list with the area code.  When she typed the message, my area code was
>>>> there and then when she'd press send, the area code would get
>>>> truncated.  AT&T suggested to delete my contacts, clear the cache, and
>>>> re-enter my contact on her phone.  After doing this several times, it
>>>> cleared up the problem of truncating my area code and she could send me
>>>> SMS messages again.  But the problem of not receiving the SMS message
>>>> via bluetooth over the car stereo systems still exists.  If it was
>>>> happening no matter who sends the messages then it might be easier to
>>>> resolve but it's only messages from her.
>>> what about the other direction, you sending to her?
>> Me sending her works fine, this makes it all the more baffling.  I
>> checked the settings in both of our SMS apps and they are the same.
> both at&t?
Both AT&T, we have a shared plan.

>
> what happens if you swap sims? does the problem follow the sim or the
> phone?
>
> do you have a spare third phone to try?

I have my old LG Optimus G Pro laying around somewhere.  Good idea to 
try that. I can also try swapping the SIMs between our two phones.

>
>>> what happens if she sends by using an sms gateway or via computer
>>> (i.e., *not* originating from her phone)?
>> Haven't tried that, that's a good thought.  I'll have her try this this
>> evening.
> ok
>
>>> are both phones paired with the same vehicle? if so, un-pair one and
>>> test, or better yet, unpair both phones and test as you re-pair each
>>> one. if possible, reset the vehicle's bluetooth completely (unpairing
>>> *everything*) and then re-pair.
>> The systems only allow one phone to be paired at any time.
> eh? why? most families have more than one driver per vehicle.

"Connected" is a better term I should have used.  I can pair a number of 
phones, only one at-a-time can be connected.

>
>> I tested it
>> yesterday while my phone was paired and her phone was not.  I thought
>> about unpairing the phones but the two phones are brand-new and were
>> paired for the first time in her car yesterday which is where I tested
>> it.    Good questions, thanks.
> try unpairing anyway.

Can't hurt to try that.

>   
>   
>> On a side note, my car (2014 Subaru Forester) has the much-maligned
>> Harman/Kardon Navigation head unit.  As long as I've had the car, I had
>> my LG G3 and it was running Android 5 and then 6.  The caller ID never
>> worked on that unit for anyone in my contacts, every caller was
>> "unknown".  My thought was that it was attributed to using Google
>> contacts which automatically adds "+1" to every phone number and that
>> the software in the head unit didn't read it properly.  It was
>> frustrating.  With the BLU phones, caller ID works fine.  That problem
>> appears to be device-specific.
> prepending +1 for usa numbers is correct, as that's the country code.
>
> not parsing that properly means the system isn't likely to work for any
> international calls.

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Thread

Very odd SMS problem, maybe someone can help. PAS <abc@doremi.net> - 2016-07-18 11:12 -0400
  Re: Very odd SMS problem, maybe someone can help. nospam <nospam@nospam.invalid> - 2016-07-18 11:24 -0400
    Re: Very odd SMS problem, maybe someone can help. PAS <abc@doremi.net> - 2016-07-18 11:56 -0400
      Re: Very odd SMS problem, maybe someone can help. nospam <nospam@nospam.invalid> - 2016-07-18 12:04 -0400
        Re: Very odd SMS problem, maybe someone can help. PAS <abc@doremi.net> - 2016-07-18 12:25 -0400
          Re: Very odd SMS problem, maybe someone can help. nospam <nospam@nospam.invalid> - 2016-07-18 12:50 -0400
            Re: Very odd SMS problem, maybe someone can help. PAS <abc@doremi.net> - 2016-07-18 14:26 -0400
              Re: Very odd SMS problem, maybe someone can help. nospam <nospam@nospam.invalid> - 2016-07-18 14:50 -0400
                Re: Very odd SMS problem, maybe someone can help. PAS <abc@doremi.net> - 2016-07-18 15:17 -0400
  Re: Very odd SMS problem, maybe someone can help. Micky <NONONObobbyburns1111@gmail.com> - 2016-07-19 21:04 -0400
    Re: Very odd SMS problem, maybe someone can help. The Real Bev <bashley101@gmail.com> - 2016-07-19 19:23 -0700
      Re: Very odd SMS problem, maybe someone can help. nospam <nospam@nospam.invalid> - 2016-07-19 22:54 -0400
      Re: Very odd SMS problem, maybe someone can help. Micky <NONONObobbyburns1111@gmail.com> - 2016-07-20 04:18 -0400
    Re: Very odd SMS problem, maybe someone can help. PAS <abc@doremi.net> - 2016-07-20 10:07 -0400

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