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Re: "'Scammers stole £40k after EDF gave out my number"

From "Carlos E.R." <robin_listas@es.invalid>
Newsgroups comp.mobile.android, uk.telecom.mobile
Subject Re: "'Scammers stole £40k after EDF gave out my number"
Date 2025-03-16 23:10 +0100
Message-ID <brujalxi1k.ln2@Telcontar.valinor> (permalink)
References (9 earlier) <vr3s4m$3hdbg$1@dont-email.me> <vr4ere$eqk$1@dont-email.me> <vr5git$t0ll$1@dont-email.me> <vr6kqh$1t946$1@dont-email.me> <vr6s5s$2303s$1@dont-email.me>

Cross-posted to 2 groups.

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On 2025-03-16 16:54, Newyana2 wrote:
> On 3/16/2025 9:47 AM, Java Jive wrote:
> 
>> and went on to hack ...".  Further, if you reread the original report 
>> in its entirety, how would he have persuaded EDF to give up the 
>> victim's mobile number without personal identifying information that 
>> came from access to his emails? 
> 
> "
> EDF explained the fraudster had his name and email address and had asked 
> EDF to give them his mobile number, which the company did.
> 
> "I said, 'Why would you do that?' They said the person had gone through 
> security. 'With a name and email address', I asked?," he said.
> 
> "EDF said, 'Yes' - and then offered me a £50 goodwill gesture to close 
> the case.
> "
> 
>     You seem determined to not know the facts. So that you
> can feel safe using 2FA?
> 
>> Next, how would he have been able to confirm the request for a 
>> replacement SIM without being able to reply to the confirmatory email?
>>
> 
>      As far as I can see, that part is not in the article. O2 never
> details exactly how the SIM swap happened. The article is not
> clear about all the details. Did the scammer have access to
> security question answers? Was he just a smooth talker? I
> don't see anyplace where that's mentioned. It's possible the email
> was hacked first, but that's never stated. The implication is that
> based on having some personal data, the scammer was able to
> do a SIM swap. Once that's done, getting into the email is easy
> because 2FA is a weak link.

According to the post by Theo, going by the radio program me on BBC, the 
exact sequence was:


- received a text from O2 (mobile operator) saying he'd changed his password
- contacted O2 straightaway and told SIM had been swapped
- told they'd stop that and send out a new SIM card, emailed to confirm
- next morning, email from EDF (energy supplier) asking for feedback on
recent contact with customer services
- called EDF, told they'd pass it on to the fraud section and get back 
to him
...

...

-- 
Cheers, Carlos.

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Thread

"'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-03 12:27 +0000
  Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-03 10:47 -0500
    Re: "'Scammers stole £40k after EDF gave out my number" David Rance <david@SPAMOFF.invalid> - 2025-03-03 17:13 +0000
      Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-03 17:33 +0000
        Re: "'Scammers stole £40k after EDF gave out my number" David Rance <david@SPAMOFF.invalid> - 2025-03-03 18:20 +0000
  Re: "'Scammers stole £40k after EDF gave out my number" Nick Finnigan <nix@genie.co.uk> - 2025-03-03 15:54 +0000
  Re: "'Scammers stole £40k after EDF gave out my number" Andy Burns <usenet@andyburns.uk> - 2025-03-03 17:25 +0000
    Re: "'Scammers stole £40k after EDF gave out my number" AJL <noemail@none.com> - 2025-03-03 17:38 +0000
    Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-03 14:04 -0500
      Re: "'Scammers stole £40k after EDF gave out my number" Andy Burns <usenet@andyburns.uk> - 2025-03-03 19:28 +0000
        Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-03 21:36 +0100
      Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-03 21:35 +0100
        Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-03 17:35 -0500
          Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-04 02:49 +0100
            Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-04 08:07 +0000
        Re: "'Scammers stole £40k after EDF gave out my number" AJL <noemail@none.com> - 2025-03-03 22:58 +0000
          Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-04 02:50 +0100
            Re: "'Scammers stole £40k after EDF gave out my number" AJL <noemail@none.com> - 2025-03-03 21:23 -0700
          Re: "'Scammers stole £40k after EDF gave out my number" Andy Burns <usenet@andyburns.uk> - 2025-03-04 06:43 +0000
            Re: "'Scammers stole £40k after EDF gave out my number" AJL <noemail@none.com> - 2025-03-04 09:22 -0700
              Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-04 16:40 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" AJL <noemail@none.com> - 2025-03-04 10:21 -0700
                Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-04 18:37 +0000
          Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-04 14:46 +0000
      Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-03 21:38 +0000
        Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-03 17:31 -0500
          Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-04 08:13 +0000
            Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-04 08:09 -0500
              Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-04 16:22 +0000
              Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-04 21:09 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-04 19:43 -0500
                Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-05 05:34 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-05 08:22 -0500
                Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-05 16:15 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" David Wade <dave@g4ugm.invalid> - 2025-03-05 09:44 +0100
                Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-05 13:15 +0100
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-05 08:47 -0500
                Re: "'Scammers stole £40k after EDF gave out my number" Abandoned Trolley <that.bloke@microsoft.com> - 2025-03-05 14:27 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-05 10:42 -0500
                Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-05 16:51 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Abandoned Trolley <that.bloke@microsoft.com> - 2025-03-05 17:21 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-05 12:37 -0500
                Re: "'Scammers stole £40k after EDF gave out my number" Andy Burns <usenet@andyburns.uk> - 2025-03-05 18:03 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-05 16:00 -0500
                Re: "'Scammers stole £40k after EDF gave out my number" David Wade <dave@g4ugm.invalid> - 2025-03-05 22:07 +0100
                Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-06 15:42 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-06 19:28 +0100
                Re: "'Scammers stole £40k after EDF gave out my number" Abandoned Trolley <that.bloke@microsoft.com> - 2025-03-05 18:23 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-05 16:01 -0500
                Re: "'Scammers stole £40k after EDF gave out my number" Abandoned Trolley <that.bloke@microsoft.com> - 2025-03-05 21:03 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-05 18:40 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" David Wade <dave@g4ugm.invalid> - 2025-03-05 18:02 +0100
                Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-05 21:04 +0100
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-05 08:12 -0500
                Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-05 13:29 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" David Wade <dave@g4ugm.invalid> - 2025-03-05 17:38 +0100
                Re: "'Scammers stole £40k after EDF gave out my number" Abandoned Trolley <that.bloke@microsoft.com> - 2025-03-05 17:25 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" David Wade <dave@g4ugm.invalid> - 2025-03-05 21:44 +0100
                Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-05 18:45 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-05 13:25 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-05 13:25 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-05 14:57 +0100
                Re: "'Scammers stole £40k after EDF gave out my number" Theo <theom+news@chiark.greenend.org.uk> - 2025-03-05 14:10 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-05 16:26 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-05 14:33 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-05 21:08 +0100
    Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-03 19:25 +0000
      Re: "'Scammers stole £40k after EDF gave out my number" Andy Burns <usenet@andyburns.uk> - 2025-03-03 19:43 +0000
        Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-03 21:40 +0100
          Re: "'Scammers stole £40k after EDF gave out my number" Andy Burns <usenet@andyburns.uk> - 2025-03-03 21:26 +0000
      Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-03 21:38 +0100
      Re: "'Scammers stole £40k after EDF gave out my number" Andy Burns <usenet@andyburns.uk> - 2025-03-03 20:54 +0000
        Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-04 07:19 +0000
    Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-03 21:31 +0100
  Re: "'Scammers stole £40k after EDF gave out my number" Brian Gregory <void-invalid-dead-dontuse@email.invalid> - 2025-03-06 01:56 +0000
    Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-06 13:54 +0000
      Re: "'Scammers stole £40k after EDF gave out my number" Tweed <usenet.tweed@gmail.com> - 2025-03-06 14:57 +0000
      Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-06 11:09 -0500
        Re: "'Scammers stole £40k after EDF gave out my number" AJL <noemail@none.com> - 2025-03-06 11:17 -0700
          Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-07 09:12 -0500
            Re: "'Scammers stole £40k after EDF gave out my number" AJL <noemail@none.com> - 2025-03-07 09:35 -0700
        Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-06 18:24 +0000
        Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-06 19:36 +0100
          Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-07 09:17 -0500
            Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-07 16:16 +0100
            Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-08 10:30 +0000
      Re: "'Scammers stole £40k after EDF gave out my number" Brian Gregory <void-invalid-dead-dontuse@email.invalid> - 2025-03-06 16:37 +0000
        Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-06 19:53 +0000
          Re: "'Scammers stole £40k after EDF gave out my number" Chris <ithinkiam@gmail.com> - 2025-03-07 07:37 +0000
            Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-07 10:46 +0100
          Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-07 13:24 +0000
            Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-07 09:38 -0500
              Re: "'Scammers stole £40k after EDF gave out my number" Nick Finnigan <nix@genie.co.uk> - 2025-03-07 15:35 +0000
              Re: "'Scammers stole £40k after EDF gave out my number" Andy Burns <usenet@andyburns.uk> - 2025-03-07 15:46 +0000
              Re: "'Scammers stole £40k after EDF gave out my number" Theo <theom+news@chiark.greenend.org.uk> - 2025-03-14 18:49 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Nick Finnigan <nix@genie.co.uk> - 2025-03-15 09:53 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-15 11:46 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-15 08:35 -0400
                Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-15 17:53 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Theo <theom+news@chiark.greenend.org.uk> - 2025-03-15 19:27 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-15 23:30 -0400
                Re: "'Scammers stole £40k after EDF gave out my number" AJL <noemail@none.com> - 2025-03-16 05:01 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-16 08:47 -0400
                Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-16 13:47 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Theo <theom+news@chiark.greenend.org.uk> - 2025-03-16 15:13 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-16 16:04 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Theo <theom+news@chiark.greenend.org.uk> - 2025-03-16 18:00 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Nick Finnigan <nix@genie.co.uk> - 2025-03-17 08:53 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-17 13:53 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Nick Finnigan <nix@genie.co.uk> - 2025-03-17 14:53 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-17 18:44 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Nick Finnigan <nix@genie.co.uk> - 2025-03-20 10:42 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-20 12:48 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Nick Finnigan <nix@genie.co.uk> - 2025-03-20 13:18 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-20 13:27 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Nick Finnigan <nix@genie.co.uk> - 2025-03-20 14:28 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Andy Burns <usenet@andyburns.uk> - 2025-03-20 16:02 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-20 13:00 -0400
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-16 11:54 -0400
                Re: "'Scammers stole £40k after EDF gave out my number" Java Jive <java@evij.com.invalid> - 2025-03-16 16:09 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" Frank Slootweg <this@ddress.is.invalid> - 2025-03-16 19:23 +0000
                Re: "'Scammers stole £40k after EDF gave out my number" "Carlos E.R." <robin_listas@es.invalid> - 2025-03-16 23:10 +0100
                Re: "'Scammers stole £40k after EDF gave out my number" Newyana2 <newyana@invalid.nospam> - 2025-03-15 08:48 -0400

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