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Groups > comp.sys.mac.system > #57489

Re: Daily crashes with new OSX update

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On 2014-03-03, Michael Vilain <vilain@NOspamcop.net> wrote:
> In article <lf0nij$vd$1@reader1.panix.com>,
>  briang@panix.com (Brian Gordon) wrote:
>
>> In article <bni1l7Fa06uU1@mid.individual.net>,
>> Jolly Roger  <jollyroger@pobox.com> wrote:
>> >On 2014-03-02, Brian Gordon <briang@panix.com> wrote:
>> >> In article <slrnlh792e.641.timmcn@sugaree.local>,
>> >> Tim McNamara  <timmcn@bitstream.net> wrote:
>> >>>On 2 Mar 2014 15:51:01 -0500, Brian Gordon <briang@panix.com> wrote:
>> >>>> Ever since updating to 10.9.2, my MacBook Pro has crashed at least 
>> >>>> once a day with a kernel/memory panic.  Anyone else?
>> >>>
>> >>>Not mine so far.  MBP here, maybe three years old.  4GB RAM.
>> >>
>> >> Late 2011 MBP, 8 GB RAM.  Possibly coincidence, of course, but suspicious.
>> >> Reports auto-sent to Apple, of course.
>> >>
>> >> Passes all Apple on-line HW diagnostics, internal and external disk each 
>> >> pass
>> >> all checks, too.
>> >>
>> >> The crash message says to suspect memory leak.
>> >
>> >If that's all you're willing to tell us, I'm not sure how you expect us
>> >to help you with this. I'm sure the panic log tells lots more
>> >information than this. Panic logs show up in the Console application
>> >in the "System Diagnostic Reports" section. You can also view them in
>> >the /Library/Logs/DiagnosticReports folder on your startup volume.
>> >
>> >> At times all I am running is
>> >> Time Machine, trying to get a first TM backup onto a newly erased disk 
>> >> since
>> >> update.
>> >
>> >Much more information is needed for anyone to help you with this. Either
>> >provide more info, or bring your machine in to your local Apple retail
>> >store for help.
>> >
>> 
>> The most recent panic reports seems to be
>> 
>> 3/2/14 3:40:54.481 PM ReportPanic[314]: com.apple.message.domain: 
>> com.apple.ReportPanic.matchedpanic
>> com.apple.message.action: not matched and frequent
>> com.apple.message.panic_id: not matched
>> Sender_Mach_UUID: 9A39CD52-406C-33F5-A1C6-E8D8FCD836D5
>> 
>> 3/1/14 2:41:11.956 PM ReportPanic[306]: com.apple.message.domain: 
>> com.apple.ReportPanic.matchedpanic
>> com.apple.message.action: not matched and frequent
>> com.apple.message.panic_id: not matched
>> Sender_Mach_UUID: 9A39CD52-406C-33F5-A1C6-E8D8FCD836D5
>> 
>> Helpful?  My nearest dealer is hours away :-(
>
> Unless you have AppleCare, your options for resolving this are limited. 
> If it continues, it's time to schedule a day trip with your system and 
> all the hardware.  Be sure to pre-book a Concierge appointment so you 
> don't show up only to find they're booked for the day.  At the end of 
> it, your system will either be working or logged into their repair 
> center.  Then you get to drive back and do it again to pick it up or pay 
> to have the drop ship it to your home.
>
> I don't know how people live without Apple service when they're "hours 
> away" from the nearest store.  Maybe it's time to consider moving.

You don't actually have to step foot in an Apple retail store. Instead,
you can call Apple support and a support representative will call you
back within minutes to diagnose the problem over the phone. If service
is needed, they can arrange shipment right there on the phone with you.

<https://www.apple.com/support/contact/>

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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Thread

Daily crashes with new OSX update briang@panix.com (Brian Gordon) - 2014-03-02 15:51 -0500
  Re: Daily crashes with new OSX update Tim McNamara <timmcn@bitstream.net> - 2014-03-02 15:36 -0600
    Re: Daily crashes with new OSX update briang@panix.com (Brian Gordon) - 2014-03-02 23:29 +0000
      Re: Daily crashes with new OSX update Jolly Roger <jollyroger@pobox.com> - 2014-03-03 00:45 +0000
        Re: Daily crashes with new OSX update briang@panix.com (Brian Gordon) - 2014-03-03 01:57 +0000
          Re: Daily crashes with new OSX update Jolly Roger <jollyroger@pobox.com> - 2014-03-03 02:12 +0000
          Re: Daily crashes with new OSX update Michael Vilain <vilain@NOspamcop.net> - 2014-03-02 20:32 -0800
            Re: Daily crashes with new OSX update Jolly Roger <jollyroger@pobox.com> - 2014-03-03 04:35 +0000
            Re: Daily crashes with new OSX update Alan Browne <alan.browne@FreelunchVideotron.ca> - 2014-03-03 19:32 -0500
      Re: Daily crashes with new OSX update Kevin McMurtrie <mcmurtrie@pixelmemory.us> - 2014-03-02 20:53 -0800
        Re: Daily crashes with new OSX update M-M <nospam.m-m@ny.more> - 2014-03-03 19:34 -0500
  Re: Daily crashes with new OSX update Jolly Roger <jollyroger@pobox.com> - 2014-03-02 21:52 +0000
  Re: Daily crashes with new OSX update Lewis <g.kreme@gmail.com.dontsendmecopies> - 2014-03-02 22:24 +0000
  Re: Daily crashes with new OSX update Alan Browne <alan.browne@FreelunchVideotron.ca> - 2014-03-02 17:48 -0500
    Re: Daily crashes with new OSX update Savageduck <savageduck1@{REMOVESPAM}me.com> - 2014-03-02 15:17 -0800
  Re: Daily crashes with new OSX update Ant <ant@zimage.comANT> - 2014-03-02 17:17 -0800

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