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Bug#1125030: Bug#1126340: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable

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On Sat, 24 Jan 2026 15:03:07 -0800 Don Armstrong wrote:

> On Sat, 24 Jan 2026, Jürgen A. Erhard wrote:n
> > Package: bugs.debian.org
> > Severity: important
> > 
> > Dear Maintainer,
> > 
> > for reference, #1125030 is the bug report on apt-listbugs that led to
> > this report.
> > 
> > reportbug/querybts are also affected by this.  Querybts sometimes
> > reports "there's no such bug" but succeeds on a second attempt, due to
> > this problem.
> 
> Hi all, thanks for reporting this.

Hi Don, thanks for your prompt investigation!

> 
> I looked at the logs, and as near as I can tell, there has been exactly
> one 503 error to soap.cgi since January 10th across all three hosts.
> 
> I suspect that what's happening here is we're triggering a gateway
> timeout and the fastly gateway is returning a 503 while the soap.cgi
> goes on to complete the request. This probably only fails when you
> happen to hit an underlying host which is already under high load (or
> a request that takes longer to load).
> 
> Can you show the timing of the requests that fail in addition to the
> logs?
[...]

Is the following enough?


    $ date -R -u ; apt-listbugs list apt ; date -R -u
    Sun, 25 Jan 2026 12:06:16 +0000
    Retrieving bug reports... 0% Fail
    E: HTTP GET failed (503: All backends failed or unhealthy)
    Retry downloading bug information? [Y/n] n
    Continue the installation anyway? [y/N] 
    E: Exiting with error
    Sun, 25 Jan 2026 12:06:20 +0000
    
    $ date -R -u ; apt-listbugs list apt ; date -R -u
    Sun, 25 Jan 2026 12:11:08 +0000
    Retrieving bug reports... 0% Fail
    E: HTTP GET failed (503: Service Unavailable)
    Retry downloading bug information? [Y/n] n
    Continue the installation anyway? [y/N] 
    E: Exiting with error
    Sun, 25 Jan 2026 12:11:11 +0000


It is almost always failing today...


-- 
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..................................................... Francesco Poli .
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Bug#1126340: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Jürgen A. Erhard <jae+debian@jaerhard.com> - 2026-01-24 11:40 +0100
  Bug#1126340: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Don Armstrong <don@debian.org> - 2026-01-25 01:00 +0100
    Bug#1125030: Bug#1126340: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Vincas Dargis <vindrg@gmail.com> - 2026-01-25 13:10 +0100
    Bug#1125030: Bug#1126340: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Francesco Poli <invernomuto@paranoici.org> - 2026-01-25 13:20 +0100
      Bug#1125030: Bug#1126340: Bug#1125030: Bug#1126340: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Don Armstrong <don@debian.org> - 2026-01-25 21:00 +0100
        Bug#1125030: Bug#1126340: Bug#1125030: Bug#1126340: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Francesco Poli <invernomuto@paranoici.org> - 2026-01-25 23:30 +0100
          Bug#1125030: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Don Armstrong <don@debian.org> - 2026-01-27 07:50 +0100
            Bug#1125030: bugs.debian.org: SOAP interface often (not always) returns 503  Service Unavailable Kentaro HAYASHI <kenhys@xdump.org> - 2026-01-27 15:20 +0100
            Bug#1126340: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Jean-Marc <jean-marc@6jf.be> - 2026-01-27 16:20 +0100
            Bug#1125030: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Francesco Poli <invernomuto@paranoici.org> - 2026-01-28 00:50 +0100
              Bug#1126340: Bug#1125030: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Vincent Lefevre <vincent@vinc17.net> - 2026-01-28 02:00 +0100
                Bug#1125030: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Francesco Poli <invernomuto@paranoici.org> - 2026-01-28 08:10 +0100
                Bug#1125030: Bug#1126340: Bug#1125030: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable "Adam D. Barratt" <adam@adam-barratt.org.uk> - 2026-01-28 12:00 +0100
                Bug#1125030: Bug#1126340: Bug#1125030: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Francesco Poli <invernomuto@paranoici.org> - 2026-01-28 20:40 +0100
              Bug#1125030: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Vincent Lefevre <vincent@vinc17.net> - 2026-01-28 12:00 +0100
              Bug#1126340: Bug#1125030: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Vincent Lefevre <vincent@vinc17.net> - 2026-02-03 10:40 +0100
  Bug#1126340: Bug #1126340: bugs.debian.org: SOAP interface often (not always) returns 503 Service Unavailable Holger Wansing <hwansing@mailbox.org> - 2026-01-27 22:20 +0100

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