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Groups > linux.debian.bugs.dist > #1165212

Bug#1050352: linux-image-amd64: backside USB-ports stop working after some time (mouse, keyboard), VIA Technologies, Inc. VL805/806 xHCI USB 3.0 Controller (rev 01)

Cross-posted to 2 groups.

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Package: linux-image-amd64
Version: 6.1.38-4
Severity: normal

Dear Maintainer,

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation?
I start the system and it runs for some time. After some time the backside USB-ports stop working.

   * What exactly did you do (or not do) that was effective (or
     ineffective)?
Use the mouse and keyboard for some time. Then after a while they stop working.

In dmesg there is this error:
xhci_hcd 0000:05:00.0: WARNING: Host System Error
which is this from lspci:
05:00.0 USB controller: VIA Technologies, Inc. VL805/806 xHCI USB 3.0 Controller (rev 01)

As a workaround I got the system running normal with
just disable iommu in bios and add "iommu=soft" in grub commandline
I have an Intel i7-5820K CPU and in Bios this is the VT-D in overclocking section.

My mainboard is MSI X99A SLI PLUS.

With bullseye I did not have this problems.

   * What was the outcome of this action?
Without the workaround Mouse and keyboard of backside USB-ports stop working.
With this workaround the work normal.

   * What outcome did you expect instead?
Mouse and keyboard of backside USB-ports work for complete uptime of the system.

*** End of the template - remove these template lines ***


-- System Information:
Debian Release: 12.1
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 6.1.0-11-amd64 (SMP w/12 CPU threads; PREEMPT)
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8), LANGUAGE not set
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages linux-image-amd64 depends on:
ii  linux-image-6.1.0-11-amd64  6.1.38-4

linux-image-amd64 recommends no packages.

linux-image-amd64 suggests no packages.

-- no debconf information

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Thread

Bug#1050352: linux-image-amd64: backside USB-ports stop working after some time (mouse, keyboard), VIA Technologies, Inc. VL805/806 xHCI USB 3.0 Controller (rev 01) Rolf Reintjes <lists.rolf@reintjes.nrw> - 2023-08-23 18:10 +0200
  Bug#1050352: PC behaviour with other distributions and kernels Rolf Reintjes <lists.rolf@reintjes.nrw> - 2023-08-23 18:30 +0200
  Bug#1050352: more dmesg meassages Rolf Reintjes <lists.rolf@reintjes.nrw> - 2023-08-23 18:50 +0200
    Bug#1050352: backside USB-ports stop working after some time Diederik de Haas <didi.debian@cknow.org> - 2023-08-23 19:50 +0200
      Bug#1050352: backside USB-ports stop working after some time Rolf Reintjes <lists.rolf@reintjes.nrw> - 2023-08-24 05:50 +0200
        Bug#1050352: backside USB-ports stop working after some time Rolf Reintjes <lists.rolf@reintjes.nrw> - 2023-08-24 08:10 +0200
          Bug#1050352: backside USB-ports stop working after some time Rolf Reintjes <lists.rolf@reintjes.nrw> - 2023-08-24 16:40 +0200
            Bug#1050352: backside USB-ports stop working after some time Rolf Reintjes <lists.rolf@reintjes.nrw> - 2023-08-26 04:50 +0200
              Bug#1050352: backside USB-ports stop working after some time Rolf Reintjes <lists.rolf@reintjes.nrw> - 2023-08-28 10:40 +0200
                Bug#1050352: backside USB-ports stop working after some time Rolf Reintjes <lists.rolf@reintjes.nrw> - 2023-08-28 17:00 +0200
                Bug#1050352: backside USB-ports stop working after some time Rolf Reintjes <lists.rolf@reintjes.nrw> - 2023-08-29 07:50 +0200
                Bug#1050352: backside USB-ports stop working after some time Diederik de Haas <didi.debian@cknow.org> - 2023-08-29 13:10 +0200

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