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Re: Sata Hard drive testing

From David Christensen <dpchrist@holgerdanske.com>
Newsgroups linux.debian.user
Subject Re: Sata Hard drive testing
Date 2021-10-21 04:40 +0200
Message-ID <Daw9P-4CA-1@gated-at.bofh.it> (permalink)
References <D9DQ5-4X6-5@gated-at.bofh.it> <D9Ej8-5mk-9@gated-at.bofh.it> <Datvk-2Va-1@gated-at.bofh.it>
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 > On 10/18/21 6:52 PM, Reco wrote:
 >> 	Hi.
 >>
 >> On Mon, Oct 18, 2021 at 06:25:19PM +0200, Thomas Anderson wrote:
 >>> I have been having problems with a drive (non-SSD) for a while now,
 >>> but I would like to "identify" the problem specifically, so that I may
 >>> perhaps be able to get the drive replaced.
 >> Assuming it's SATA/IDE drive, all you need to do is:
 >>
 >> apt install smartmontools
 >> smartctl -t long <ur_drive_here>
 >> # wait for the test to finish
 >> smartctl -a <ur_drive_here>
 >>
 >> Please post the output of the last command.
 >>
 >> Reco


On 10/20/21 4:45 PM, Thomas Anderson wrote:
> Here are the results, of my smartctl test:


Please use inline posting style, not top posting.


> I am trying to parse them myself, to see if I can learn anything. But,
> immediate glance
> 
> and queries did not reveal anything that could help me determine if the
> drive is good or not.
> 
> 
> smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.19.0-18-amd64] (local build)
> Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org
> 
> === START OF INFORMATION SECTION ===
> Device Model:     ST8000DM004-2CX188


So, an 8 TB desktop drive.


Here is the datasheet:

https://www.seagate.com/www-content/datasheets/pdfs/3-5-barracudaDS1900-11-1806US-en_US.pdf


Here is the SMART attributes specification:

http://t1.daumcdn.net/brunch/service/user/axm/file/zRYOdwPu3OMoKYmBOby1fEEQEbU.pdf


> Serial Number:    ZCT1706V
> LU WWN Device Id: 5 000c50 0c2b1cd83
> Firmware Version: 0001
> User Capacity:    8,001,563,222,016 bytes [8.00 TB]
> Sector Sizes:     512 bytes logical, 4096 bytes physical
> Rotation Rate:    5425 rpm
> Form Factor:      3.5 inches
> Device is:        Not in smartctl database [for details use: -P showall]
> ATA Version is:   ACS-3 T13/2161-D revision 5
> SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
> Local Time is:    Wed Oct 20 14:36:49 2021 CEST
> SMART support is: Available - device has SMART capability.
> SMART support is: Enabled
> 
> === START OF READ SMART DATA SECTION ===
> SMART overall-health self-assessment test result: PASSED


"PASSED" is a good thing.


> General SMART Values:
> Offline data collection status:  (0x00)    Offline data collection activity
>                      was never started.
>                      Auto Offline Data Collection: Disabled.
> Self-test execution status:      (   0)    The previous self-test
> routine completed
>                      without error or no self-test has ever
>                      been run.


No self-test errors ia a good thing.


> Total time to complete Offline
> data collection:         (    0) seconds.
> Offline data collection
> capabilities:              (0x73) SMART execute Offline immediate.
>                      Auto Offline data collection on/off support.
>                      Suspend Offline collection upon new
>                      command.
>                      No Offline surface scan supported.
>                      Self-test supported.
>                      Conveyance Self-test supported.
>                      Selective Self-test supported.
> SMART capabilities:            (0x0003)    Saves SMART data before entering
>                      power-saving mode.
>                      Supports SMART auto save timer.
> Error logging capability:        (0x01)    Error logging supported.
>                      General Purpose Logging supported.
> Short self-test routine
> recommended polling time:      (   1) minutes.
> Extended self-test routine
> recommended polling time:      ( 987) minutes.
> Conveyance self-test routine
> recommended polling time:      (   2) minutes.
> SCT capabilities:            (0x30a5)    SCT Status supported.
>                      SCT Data Table supported.
> 
> SMART Attributes Data Structure revision number: 10


Decoding SMART attributes can be a challenge.  In addition to the 
Seagate spec above, see:

https://wiki.unraid.net/Understanding_SMART_Reports#SMART_attributes_section


> Vendor Specific SMART Attributes with Thresholds:
> ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE UPDATED
> WHEN_FAILED RAW_VALUE
>    1 Raw_Read_Error_Rate     0x000f   064   051   006    Pre-fail
> Always       -       7226480
>    3 Spin_Up_Time            0x0003   093   091   000    Pre-fail
> Always       -       0
>    4 Start_Stop_Count        0x0032   100   100   020    Old_age
> Always       -       361
>    5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail
> Always       -       0
>    7 Seek_Error_Rate         0x000f   080   060   045    Pre-fail
> Always       -       104115990
>    9 Power_On_Hours          0x0032   084   084   000    Old_age
> Always       -       14558 (99 41 0)


AIUI your drive had been powered up for a total of 14,558 hours over its 
lifetime when the report was generated.


Spec is 2,400 hours per year (8,760 hours).


>   10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail
> Always       -       0
>   12 Power_Cycle_Count       0x0032   100   100   020    Old_age
> Always       -       77
> 183 Runtime_Bad_Block       0x0032   095   095   000    Old_age
> Always       -       5


AIUI your drive has experienced 5 bad blocks.  I do not see any 
indication of data loss.  So, I would not worry.


> 184 End-to-End_Error        0x0032   100   100   099    Old_age
> Always       -       0
> 187 Reported_Uncorrect      0x0032   001   001   000    Old_age
> Always       -       1334


AIUI the drive has reported 1,334 uncorrectable errors to the host over 
its lifetime.  The VALUE of 001 is the worst possible rating (bad news). 
  But, it looks like they were ATA bus errors; not internal errors (good 
news).  See below.


> 188 Command_Timeout         0x0032   100   100   000    Old_age
> Always       -       0
> 189 High_Fly_Writes         0x003a   100   100   000    Old_age
> Always       -       0
> 190 Airflow_Temperature_Cel 0x0022   070   052   040    Old_age
> Always       -       30 (Min/Max 28/33)
> 191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age
> Always       -       0
> 192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age
> Always       -       25
> 193 Load_Cycle_Count        0x0032   099   099   000    Old_age
> Always       -       3362


Spec is 600,000 cycles.  You are well below that.


> 194 Temperature_Celsius     0x0022   030   048   000    Old_age
> Always       -       30 (0 16 0 0 0)
> 195 Hardware_ECC_Recovered  0x001a   069   064   000    Old_age
> Always       -       7226480


AIUI the value of 69 is getting close to the failure threshold of 64.


> 197 Current_Pending_Sector  0x0012   100   100   000    Old_age
> Always       -       8
> 198 Offline_Uncorrectable   0x0010   100   100   000    Old_age
> Offline      -       8
> 199 UDMA_CRC_Error_Count    0x003e   200   198   000    Old_age
> Always       -       15
> 240 Head_Flying_Hours       0x0000   100   253   000    Old_age
> Offline      -       2368 (67 0 0)
> 241 Total_LBAs_Written      0x0000   100   253   000    Old_age
> Offline      -       54984038154


AIUI 54,984,038,154 * 512 bytes = ~27 TB have been written to the drive.


> 242 Total_LBAs_Read         0x0000   100   253   000    Old_age
> Offline      -       185155335586


AIUI 185,155,335,586 * 512 bytes = ~92 TB have been read from the drive.


The drive is rated for 55 TB/year.


> SMART Error Log Version: 1
> ATA Error Count: 1334 (device log contains only the most recent five errors)


Note that the value "1334" matches the 187 Reported_Uncorrect attribute, 
above.  AIUI this means 1,334 data transfers over the ATA bus failed, 
indicating a bad drive interface, a bad drive-cable connection, a bad 
cable, a bad cable-adapter connection, and/or a bad adapter.


>      CR = Command Register [HEX]
>      FR = Features Register [HEX]
>      SC = Sector Count Register [HEX]
>      SN = Sector Number Register [HEX]
>      CL = Cylinder Low Register [HEX]
>      CH = Cylinder High Register [HEX]
>      DH = Device/Head Register [HEX]
>      DC = Device Command Register [HEX]
>      ER = Error register [HEX]
>      ST = Status register [HEX]
> Powered_Up_Time is measured from power on, and printed as
> DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
> SS=sec, and sss=millisec. It "wraps" after 49.710 days.
> 
> Error 1334 occurred at disk power-on lifetime: 10525 hours (438 days +
> 13 hours)
>    When the command that caused the error occurred, the device was active
> or idle.
> 
>    After command completion occurred, registers were:
>    ER ST SC SN CL CH DH
>    -- -- -- -- -- -- --
>    40 53 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455
> 
>    Commands leading to the command that caused the error were:
>    CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
>    -- -- -- -- -- -- -- --  ----------------  --------------------
>    60 00 08 ff ff ff 4f 00  15d+00:06:46.256  READ FPDMA QUEUED
>    ef 10 02 00 00 00 a0 00  15d+00:06:46.247  SET FEATURES [Enable SATA
> feature]
>    27 00 00 00 00 00 e0 00  15d+00:06:46.220  READ NATIVE MAX ADDRESS EXT
> [OBS-ACS-3]
>    ec 00 00 00 00 00 a0 00  15d+00:06:46.217  IDENTIFY DEVICE
>    ef 03 46 00 00 00 a0 00  15d+00:06:46.205  SET FEATURES [Set transfer
> mode]
> 
> Error 1333 occurred at disk power-on lifetime: 10525 hours (438 days +
> 13 hours)
>    When the command that caused the error occurred, the device was active
> or idle.
> 
>    After command completion occurred, registers were:
>    ER ST SC SN CL CH DH
>    -- -- -- -- -- -- --
>    40 53 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455
> 
>    Commands leading to the command that caused the error were:
>    CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
>    -- -- -- -- -- -- -- --  ----------------  --------------------
>    60 00 08 ff ff ff 4f 00  15d+00:06:46.090  READ FPDMA QUEUED
>    ef 10 02 00 00 00 a0 00  15d+00:06:46.081  SET FEATURES [Enable SATA
> feature]
>    27 00 00 00 00 00 e0 00  15d+00:06:46.054  READ NATIVE MAX ADDRESS EXT
> [OBS-ACS-3]
>    ec 00 00 00 00 00 a0 00  15d+00:06:46.051  IDENTIFY DEVICE
>    ef 03 46 00 00 00 a0 00  15d+00:06:46.039  SET FEATURES [Set transfer
> mode]
> 
> Error 1332 occurred at disk power-on lifetime: 10525 hours (438 days +
> 13 hours)
>    When the command that caused the error occurred, the device was active
> or idle.
> 
>    After command completion occurred, registers were:
>    ER ST SC SN CL CH DH
>    -- -- -- -- -- -- --
>    40 53 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455
> 
>    Commands leading to the command that caused the error were:
>    CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
>    -- -- -- -- -- -- -- --  ----------------  --------------------
>    60 00 08 ff ff ff 4f 00  15d+00:06:45.922  READ FPDMA QUEUED
>    ef 10 02 00 00 00 a0 00  15d+00:06:45.912  SET FEATURES [Enable SATA
> feature]
>    27 00 00 00 00 00 e0 00  15d+00:06:45.886  READ NATIVE MAX ADDRESS EXT
> [OBS-ACS-3]
>    ec 00 00 00 00 00 a0 00  15d+00:06:45.883  IDENTIFY DEVICE
>    ef 03 46 00 00 00 a0 00  15d+00:06:45.871  SET FEATURES [Set transfer
> mode]
> 
> Error 1331 occurred at disk power-on lifetime: 10525 hours (438 days +
> 13 hours)
>    When the command that caused the error occurred, the device was active
> or idle.
> 
>    After command completion occurred, registers were:
>    ER ST SC SN CL CH DH
>    -- -- -- -- -- -- --
>    40 53 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455
> 
>    Commands leading to the command that caused the error were:
>    CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
>    -- -- -- -- -- -- -- --  ----------------  --------------------
>    60 00 08 ff ff ff 4f 00  15d+00:06:45.692  READ FPDMA QUEUED
>    ef 10 02 00 00 00 a0 00  15d+00:06:45.683  SET FEATURES [Enable SATA
> feature]
>    27 00 00 00 00 00 e0 00  15d+00:06:45.656  READ NATIVE MAX ADDRESS EXT
> [OBS-ACS-3]
>    ec 00 00 00 00 00 a0 00  15d+00:06:45.654  IDENTIFY DEVICE
>    ef 03 46 00 00 00 a0 00  15d+00:06:45.641  SET FEATURES [Set transfer
> mode]
> 
> Error 1330 occurred at disk power-on lifetime: 10525 hours (438 days +
> 13 hours)
>    When the command that caused the error occurred, the device was active
> or idle.
> 
>    After command completion occurred, registers were:
>    ER ST SC SN CL CH DH
>    -- -- -- -- -- -- --
>    40 53 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455
> 
>    Commands leading to the command that caused the error were:
>    CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
>    -- -- -- -- -- -- -- --  ----------------  --------------------
>    60 00 08 ff ff ff 4f 00  15d+00:06:45.526  READ FPDMA QUEUED
>    ef 10 02 00 00 00 a0 00  15d+00:06:45.517  SET FEATURES [Enable SATA
> feature]
>    27 00 00 00 00 00 e0 00  15d+00:06:45.491  READ NATIVE MAX ADDRESS EXT
> [OBS-ACS-3]
>    ec 00 00 00 00 00 a0 00  15d+00:06:45.488  IDENTIFY DEVICE
>    ef 03 46 00 00 00 a0 00  15d+00:06:45.475  SET FEATURES [Set transfer
> mode]


AIUI it looks like you had a rash of data transfer errors at a lifetime 
hours of 10,525.  As the drive now has over 14,558 hours, whatever the 
problem was, it went away.  Perhaps this was when you moved the drive 
between computers and/or re-patched the cables?


> SMART Self-test log structure revision number 1
> Num  Test_Description    Status                  Remaining
> LifeTime(hours)  LBA_of_first_error
> # 1  Extended offline    Completed without error       00% 14551         -
> # 2  Extended offline    Completed without error       00% 14530         -
> # 3  Conveyance offline  Completed without error       00% 10165         -
> # 4  Conveyance offline  Completed without error       00% 10165         -
> # 5  Short offline       Completed without error       00% 10163         -
> # 6  Extended offline    Completed without error       00% 9997         -
> # 7  Short offline       Completed without error       00% 0         -
> 
> SMART Selective self-test log data structure revision number 1
>   SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
>      1        0        0  Not_testing
>      2        0        0  Not_testing
>      3        0        0  Not_testing
>      4        0        0  Not_testing
>      5        0        0  Not_testing
> Selective self-test flags (0x0):
>    After scanning selected spans, do NOT read-scan remainder of disk.
> If Selective self-test is pending on power-up, resume after 0 minute delay.


Have you tested your cables, adapters, and/or other drives?


The red SATA cable issue is real.  I migrated my data from desktop 
hardware with a single data drive to server hardware with RAID a few 
years ago, and had a rash of storage issues.  Once replaced all of my 
SATA cables with new, black, 6 Gbps cables with locking connectors, was 
able to troubleshoot everything else.  Since then, storage has been stable:

https://www.amazon.com/dp/B018Y2LF5O/ref=twister_B07D556K66?_encoding=UTF8&psc=1

https://www.amazon.com/dp/B018Y2LDGK/ref=twister_B07D581GYH?_encoding=UTF8&psc=1


David

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Thread

Sata Hard drive testing Thomas Anderson <thomas.anderson@little-beak.com> - 2021-10-18 18:40 +0200
  Re: Sata Hard drive testing Felix Miata <mrmazda@earthlink.net> - 2021-10-18 18:50 +0200
  Re: Sata Hard drive testing Reco <recoverym4n@enotuniq.net> - 2021-10-18 19:10 +0200
    Re: Sata Hard drive testing Thomas Anderson <thomas.anderson@little-beak.com> - 2021-10-18 19:30 +0200
    Re: Sata Hard drive testing Thomas Anderson <thomas.anderson@little-beak.com> - 2021-10-21 01:50 +0200
      Re: Sata Hard drive testing Gene Heskett <gheskett@shentel.net> - 2021-10-21 02:40 +0200
      Re: Sata Hard drive testing piorunz <piorunz@gmx.com> - 2021-10-21 03:20 +0200
        Re: Sata Hard drive testing Andrei POPESCU <andreimpopescu@gmail.com> - 2021-10-21 10:40 +0200
      Re: Sata Hard drive testing David Christensen <dpchrist@holgerdanske.com> - 2021-10-21 04:40 +0200
        Re: Sata Hard drive testing piorunz <piorunz@gmx.com> - 2021-10-21 16:30 +0200
      Re: Sata Hard drive testing Reco <recoverym4n@enotuniq.net> - 2021-10-21 07:50 +0200
      Re: Sata Hard drive testing Dan Ritter <dsr@randomstring.org> - 2021-10-21 14:40 +0200
        Re: Sata Hard drive testing Gene Heskett <gheskett@shentel.net> - 2021-10-21 15:00 +0200
          Re: Sata Hard drive testing David <bouncingcats@gmail.com> - 2021-10-21 15:10 +0200
            Re: Sata Hard drive testing Gene Heskett <gheskett@shentel.net> - 2021-10-21 16:30 +0200
            Re: Sata Hard drive testing Kenneth Parker <sea7kenp@gmail.com> - 2021-10-21 18:10 +0200
              Re: Sata Hard drive testing Thomas Anderson <thomas.anderson@little-beak.com> - 2021-10-24 17:00 +0200
          Re: Sata Hard drive testing Andrei POPESCU <andreimpopescu@gmail.com> - 2021-10-21 15:10 +0200
            Re: Sata Hard drive testing Andrei POPESCU <andreimpopescu@gmail.com> - 2021-10-21 15:20 +0200
  Re: Sata Hard drive testing basti <mailinglist@unix-solution.de> - 2021-10-18 19:50 +0200
  Re: Sata Hard drive testing David Christensen <dpchrist@holgerdanske.com> - 2021-10-18 20:40 +0200
  Re: Sata Hard drive testing Stefan Monnier <monnier@iro.umontreal.ca> - 2021-10-18 21:30 +0200

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