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Re: Sending Images to Windows Users (and AOL)

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<lybanon-9B4621.12390820122013@70-3-168-216.pools.spcsdns.net>, Matthew
Lybanon <lybanon@earthlink.net> wrote:

> I use Mail.app for email.  When I send image attachments, some Windows 
> users complain that the images are "embedded" in the message body, not 
> attachments.  Searching on the Microsoft website unearthed the 
> information that, in Outlook, although image attachments APPEAR to be in 
> the message body when messages are in RTF format, they are still 
> attachments.  And Microsoft gives detailed instructions on how to get 
> those image attachments.

outlook is broken (no surprise there).

<http://support.microsoft.com/kb/814111>
  When you receive a message that uses the content-disposition=inline
  MIME type, Outlook renders the embedded content as an attachment.

  This behavior is by design.

if you're sending the email marked as inline and their mail client
ignores that (which outlook intentionally does), then there's not much
you can do other than tell them to stop using outlook.

> Sometimes those detailed instructions don't help.  With some people, if 
> they can't get the images in the way they are accustomed to, NOTHING you 
> (or MIcrosoft) tell them makes any difference.  So I have learned to 
> choose Make Plain Text from Mail.app's Format menu, I always check the 
> Send Windows-Friendly Attachments box, and I choose Insert Attachments 
> at End of Message in Edit menu/Attachments.
>
> But even so, recently a Windows user who has AOL told me that "I got the 
> images in the body of the email, but did not get any attachments."  Does 
> anyone have any insight into this problem, and (even better) suggestions 
> about how to deal with it?

switch to a non-broken email client. 

maybe there's a workaround, but the problem is not at your end, so you
shouldn't bother doing anything. as long as your mail is standards
complaint, you're fine.

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Thread

Sending Images to Windows Users (and AOL) Matthew Lybanon <lybanon@earthlink.net> - 2013-12-20 12:39 -0600
  Re: Sending Images to Windows Users (and AOL) Jolly Roger <jollyroger@pobox.com> - 2013-12-20 18:59 +0000
    Re: Sending Images to Windows Users (and AOL) isw <isw@witzend.com> - 2013-12-20 22:18 -0800
  Re: Sending Images to Windows Users (and AOL) nospam <nospam@nospam.invalid> - 2013-12-20 14:17 -0500
    Re: Sending Images to Windows Users (and AOL) Barry Margolin <barmar@alum.mit.edu> - 2013-12-20 14:53 -0500
      Re: Sending Images to Windows Users (and AOL) Matthew Lybanon <lybanon@earthlink.net> - 2013-12-20 16:11 -0600
        Re: Sending Images to Windows Users (and AOL) Barry Margolin <barmar@alum.mit.edu> - 2013-12-20 17:27 -0500
          Re: Sending Images to Windows Users (and AOL) Matthew Lybanon <lybanon@earthlink.net> - 2013-12-21 10:40 -0600
            Re: Sending Images to Windows Users (and AOL) isw <isw@witzend.com> - 2013-12-21 10:59 -0800
              Re: Sending Images to Windows Users (and AOL) Barry Margolin <barmar@alum.mit.edu> - 2013-12-21 16:18 -0500
              Re: Sending Images to Windows Users (and AOL) Matthew Lybanon <lybanon@earthlink.net> - 2013-12-22 10:25 -0600
                Re: Sending Images to Windows Users (and AOL) nospam <nospam@nospam.invalid> - 2013-12-22 14:02 -0500
                Re: Sending Images to Windows Users (and AOL) Barry Margolin <barmar@alum.mit.edu> - 2013-12-22 23:10 -0500
                Re: Sending Images to Windows Users (and AOL) Michael Vilain <vilain@NOspamcop.net> - 2013-12-22 20:44 -0800
                Re: Sending Images to Windows Users (and AOL) Lewis <g.kreme@gmail.com.dontsendmecopies> - 2013-12-22 23:32 +0000
                Re: Sending Images to Windows Users (and AOL) dorayme <do_ray_me@bigpond.com> - 2013-12-23 11:38 +1100
              Re: Sending Images to Windows Users (and AOL) Wes Groleau <Usenet@Grolea.us> - 2013-12-23 00:36 -0500
        Re: Sending Images to Windows Users (and AOL) dorayme <do_ray_me@bigpond.com> - 2013-12-21 10:33 +1100
        Re: Sending Images to Windows Users (and AOL) Wes Groleau <Usenet@Grolea.us> - 2013-12-20 21:28 -0500
          Re: Sending Images to Windows Users (and AOL) Wes Groleau <Usenet@Grolea.us> - 2013-12-20 21:33 -0500
            Re: Sending Images to Windows Users (and AOL) dorayme <do_ray_me@bigpond.com> - 2013-12-21 20:45 +1100
    Re: Sending Images to Windows Users (and AOL) dorayme <do_ray_me@bigpond.com> - 2013-12-21 09:26 +1100
  Re: Sending Images to Windows Users (and AOL) "John Varela" <newlamps@verizon.net> - 2013-12-20 21:30 +0000
    Re: Sending Images to Windows Users (and AOL) dorayme <do_ray_me@bigpond.com> - 2013-12-21 09:20 +1100
    Re: Sending Images to Windows Users (and AOL) Barry Margolin <barmar@alum.mit.edu> - 2013-12-20 17:23 -0500
    Re: Sending Images to Windows Users (and AOL) nospam <nospam@nospam.invalid> - 2013-12-20 17:26 -0500
      Re: Sending Images to Windows Users (and AOL) "John Varela" <newlamps@verizon.net> - 2013-12-22 02:43 +0000
    Re: Sending Images to Windows Users (and AOL) Patty Winter <patty1@wintertime.com> - 2013-12-20 22:27 +0000
      Re: Sending Images to Windows Users (and AOL) nospam <nospam@nospam.invalid> - 2013-12-20 18:40 -0500
        Re: Sending Images to Windows Users (and AOL) Patty Winter <patty1@wintertime.com> - 2013-12-21 02:24 +0000
      Re: Sending Images to Windows Users (and AOL) Lewis <g.kreme@gmail.com.dontsendmecopies> - 2013-12-21 06:02 +0000
    Re: Sending Images to Windows Users (and AOL) Wes Groleau <Usenet@Grolea.us> - 2013-12-20 21:43 -0500
      Re: Sending Images to Windows Users (and AOL) Michelle Steiner <michelle@michelle.org> - 2013-12-20 20:24 -0700
  Re: Sending Images to Windows Users (and AOL) Michael Vilain <vilain@NOspamcop.net> - 2013-12-20 21:03 -0800

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