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Re: BT merry-go-round

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On 2026/9/19 23:2:3, Clive Page wrote:
> On 19/09/2026 22:17, J. P. Gilliver wrote:
>> On 2026/9/19 11:5:17, Clive Page wrote:
>>
>> What problems have you had with them? Forewarned is forearmed.

(Switching from PlusNet to EE.)>
> 1. Watch for the billing - both Plusnet and EE tried to bill me for a 
> day or two, though the handover was supposed to be seamless and instant. 

To be honest I suspect I wouldn't be that bothered about that if it
really was only for a couple of day's worth.

>   And the email supposed to tell me that the new service was live didn't 
> appear for hours after it should have done.

I see you're using gmail, so wouldn't have known if there were problems
with PlusNet/Greenby/EE.

> 
> 2. The EE router (or hub or whatever they called it) only works with 
> devices that supported Wifi6.  One of our old laptops didn't, it turned 
> out. The hub had a "compatibility mode" supposed to take care of older 
> devices, but it didn't.  It was easy to find quite a number of postings 
> on the Plusnet and EE forums from people with exactly the same problem, 
> but EE support people didn't seem to realise it was a fairly common 
> problem and certainly had no idea how to fix it.   I had eventually to 
> buy a USB wifi dongle which solved the problem.

Oh. That will be a pain! This laptop has both 2.4 and 5 GHz, but I've no
idea whether it has Wifi6; it has 802.11, and is currently connected by
802.11ac, but that's presumably the PN router. I can see mention of
"AES-CCMP algorithm" and "802.11i RSNA algorithm that uses PSK" if those
mean anything to anyone.>
> 3. If you want to keep your phone number and have more than one 
> extension on your landline, they will send you one or two adaptors which 
> plug into any nearby mains socket.  But only if you ask.

Yes, I noticed that in the green leaflet. Though it says "We'll be in
touch by email with information on how to order a free adapter." I
suppose even if that email arrives, you have to instigate the order.

I also notice under "In case of a power cut" the following: "If you
don't have a mobile or live in an area with oiie signal, please contact
us on the number below so we can talk through..." - anyone have any
experience of pursuing that?

> 
>> Couldn't agree more. I still think the big POTS closure has had far too
>> little coverage; to be fair I'm not sure what more they could do, but I
>> expect much wailing and gnashing of teeth.
> 
> I am also very surprised how little reaction there has been.  I guess 
> young people gave up using landlines some years ago, but for people in 
> the older age group, it's by no means easy to find out what all the 
> options are and their pros and cons.
> 
> 
Yes, I don't actually know anyone with only a landline, at least not
that I know of.
-- 
J. P. Gilliver. UMRA: 1960/<1985 MB++G()ALIS-Ch++(p)Ar++T+H+Sh0!:`)DNAf

Being punctual makes people think you have nothing to do.

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Thread

BT merry-go-round Clive Page <clive.g.page@gmail.com> - 2026-09-19 11:05 +0100
  Re: BT merry-go-round "Jeff Gaines" <jgnewsid@outlook.com> - 2026-09-19 10:15 +0000
    Re: BT merry-go-round Richmond <dnomhcir@gmx.com> - 2026-09-19 11:57 +0100
      Re: BT merry-go-round Peter Johnson <peter@parksidewood.nospam> - 2026-09-19 13:53 +0100
    Re: BT merry-go-round Theo <theom+news@chiark.greenend.org.uk> - 2026-09-19 13:00 +0100
  Re: BT merry-go-round Woody <harrogate3@ntlworld.com> - 2026-09-19 15:06 +0100
  Re: BT merry-go-round "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-09-19 22:17 +0100
    Re: BT merry-go-round Clive Page <clive.g.page@gmail.com> - 2026-09-19 23:02 +0100
      Re: BT merry-go-round "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-09-20 11:35 +0100
        Re: BT merry-go-round Theo <theom+news@chiark.greenend.org.uk> - 2026-09-20 12:25 +0100
          Re: BT merry-go-round "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-09-20 20:59 +0100
            Re: BT merry-go-round David Wade <g4ugm@dave.invalid> - 2026-09-20 22:45 +0100
              Re: BT merry-go-round "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-09-21 00:34 +0100
                Re: BT merry-go-round Theo <theom+news@chiark.greenend.org.uk> - 2026-09-21 10:33 +0100
                Re: BT merry-go-round "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-09-21 23:18 +0100
                Re: BT merry-go-round David Wade <g4ugm@dave.invalid> - 2026-09-21 11:37 +0100
                Re: BT merry-go-round "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-09-21 23:34 +0100
                Re: BT merry-go-round Peter Johnson <peter@parksidewood.nospam> - 2026-09-26 17:01 +0100
                Re: BT merry-go-round Tweed <usenet.tweed@gmail.com> - 2026-09-26 16:24 +0000

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