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Groups > uk.telecom.broadband > #57464
| From | Graham J <nobody@nowhere.co.uk> |
|---|---|
| Newsgroups | uk.telecom.broadband |
| Subject | Re: BB outage on Thursday |
| Date | 2026-06-27 10:34 +0100 |
| Organization | A noiseless patient Spider |
| Message-ID | <111o5fr$15r0m$1@dont-email.me> (permalink) |
| References | <111o273$14etc$1@dont-email.me> |
Davey wrote: > At mid-day Thursday, my Zen Broadband went off. Checking the Fritz!Box, [Snip] A friend in Diss, Norfolk has FTTP from Zen using FRITZ!Box 7530 AX and lost connection from 12:11 to 23:28 Thursday. I use F8Lure to monitor several connections, and since around 14 May the upgrade to FRITZ!OS version 8.25 has allowed the FRITZ!Box to respond to pings from the internet. My friend received an email from Zen on her phone - via 4G or whatever she gets locally - advising her of the fault and listing "Exchange Outage - EADIC - Dickleburgh". She did try ringing Zen Technical Support only to find a long queue. I suspect there were other faults all over the country - perhaps caused by warm weather? Today <https://servicealerts.zen.co.uk/> shows widespread intermittent connectivity in East Anglia. On Friday morning she suffered an outage from 08:29 to 09:26 - curiously at exactly the same time (within a few seconds) of another friend's connection in Saltash, Devon. So this wasn't a geographically local fault, it was more likely an authentication server fault at Zen. So broadband reliability continues to be a problem. For most people a mobile is an adequate backup - especially if the VoIP service is configured on failure to redirect to the mobile. A smartphone also gives a minimum level of internet access. Naturally, there are locations where there is no mobile signal! The problem with FTTP is that outages are likely to be multi-hour while equipment is replaced, whereas ADSL or FTTC tended to fail for only a few minutes when interrupted by electrical interference. Whatever, if you run a business and need cloud connectivity for your files, and a phone service for customers to call you: then you need to think seriously about a backup connection facility. -- Graham J
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BB outage on Thursday Davey <davey@example.invalid> - 2026-06-27 09:38 +0100
Re: BB outage on Thursday Graham J <nobody@nowhere.co.uk> - 2026-06-27 10:34 +0100
Re: BB outage on Thursday Tweed <usenet.tweed@gmail.com> - 2026-06-27 09:43 +0000
Re: BB outage on Thursday Davey <davey@example.invalid> - 2026-06-27 11:03 +0100
Re: BB outage on Thursday David Wade <g4ugm@dave.invalid> - 2026-06-27 11:42 +0100
Re: BB outage on Thursday Andy Burns <usenet@andyburns.uk> - 2026-06-27 12:07 +0100
Re: BB outage on Thursday David Wade <dave@g4ugm.invalid> - 2026-06-27 15:49 +0100
Re: BB outage on Thursday Graham J <nobody@nowhere.co.uk> - 2026-06-27 21:44 +0100
Re: BB outage on Thursday Peter Johnson <peter@parksidewood.nospam> - 2026-06-27 20:57 +0100
Re: BB outage on Thursday Andy Burns <usenet@andyburns.uk> - 2026-06-27 21:12 +0100
Re: BB outage on Thursday "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-06-27 21:41 +0100
Re: BB outage on Thursday JMB99 <mb@nospam.net> - 2026-06-29 10:22 +0100
Re: BB outage on Thursday David Wade <g4ugm@dave.invalid> - 2026-06-29 12:50 +0100
Re: BB outage on Thursday "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-06-29 17:23 +0100
Re: BB outage on Thursday David Wade <g4ugm@dave.invalid> - 2026-06-29 17:42 +0100
Re: BB outage on Thursday "J. P. Gilliver" <G6JPG@255soft.uk> - 2026-06-29 18:16 +0100
Re: BB outage on Thursday David Wade <g4ugm@dave.invalid> - 2026-06-29 21:43 +0100
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