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Groups > uk.telecom.mobile > #30648 > unrolled thread

Whatsapp message thread disappeared!

Started byMaurice <maurice@nomail.afraid.org>
First post2017-01-07 14:09 +0000
Last post2017-01-08 15:09 +0000
Articles 3 — 2 participants

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  Whatsapp message thread disappeared! Maurice <maurice@nomail.afraid.org> - 2017-01-07 14:09 +0000
    Re: Whatsapp message thread disappeared! Mark Carver <mark.carver@invalid.invalid> - 2017-01-08 12:19 +0000
      Re: Whatsapp message thread disappeared! Maurice <maurice@nomail.afraid.org> - 2017-01-08 15:09 +0000

#30648 — Whatsapp message thread disappeared!

FromMaurice <maurice@nomail.afraid.org>
Date2017-01-07 14:09 +0000
SubjectWhatsapp message thread disappeared!
Message-ID<o4qsqt$aeq$1@dont-email.me>
The SO, whilst scanning back through her 'family' WhatsApp thread, 
somehow caused a menu to appear, of which she hit the wrong option, 
whereupon the whole thread disappeared (though the photo's are still 
there in Photos/WhatsApp).

This was on a Moto G4 Plus 16GB (Android 6.0.1)

I have never seen such a menu. 
Anyone know how to get it to appear?
  (Or how to restore the thread)

-- 
/\/\aurice
(Replace "nomail.afraid" by "bcs" to reply by email)

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#30661

FromMark Carver <mark.carver@invalid.invalid>
Date2017-01-08 12:19 +0000
Message-ID<edep2lFb6ffU2@mid.individual.net>
In reply to#30648
On 07/01/2017 14:09, Maurice wrote:
> The SO, whilst scanning back through her 'family' WhatsApp thread,
> somehow caused a menu to appear, of which she hit the wrong option,
> whereupon the whole thread disappeared (though the photo's are still
> there in Photos/WhatsApp).
>
> This was on a Moto G4 Plus 16GB (Android 6.0.1)
>
> I have never seen such a menu.
> Anyone know how to get it to appear?
>   (Or how to restore the thread)
>

Is back up enabled ? Settings > Chats > Chat Back Up

-- 
Mark
Please replace invalid and invalid with gmx and net to reply.

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#30664

FromMaurice <maurice@nomail.afraid.org>
Date2017-01-08 15:09 +0000
Message-ID<o4tknl$pb8$1@dont-email.me>
In reply to#30661
On Sun, 08 Jan 2017 12:19:09 +0000, Mark Carver wrote:

> Is back up enabled ? Settings > Chats > Chat Back Up

No. I suspect what happened was that - when scrolling up the chat 
thread - she accidentally hit the menu (dots) and then 'More' and then 
'Clear chat'...

As the thread's media attachments are still in Photos, the loss of text 
content is not deemed a problem, it was decided. :-)

-- 
/\/\aurice
(Replace "nomail.afraid" by "bcs" to reply by email)

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