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Groups > uk.telecom.mobile > #30600 > unrolled thread
| Started by | Adrian Caspersz <email@here.invalid> |
|---|---|
| First post | 2016-12-26 11:58 +0000 |
| Last post | 2016-12-27 15:11 +0000 |
| Articles | 2 — 2 participants |
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Re: iPhone on o2 and problems with data roaming when abroad. Adrian Caspersz <email@here.invalid> - 2016-12-26 11:58 +0000
Re: iPhone on o2 and problems with data roaming when abroad. Mark Carver <mark.carver@invalid.invalid> - 2016-12-27 15:11 +0000
| From | Adrian Caspersz <email@here.invalid> |
|---|---|
| Date | 2016-12-26 11:58 +0000 |
| Subject | Re: iPhone on o2 and problems with data roaming when abroad. |
| Message-ID | <eccev7FprfU1@mid.individual.net> |
On 04/08/16 16:07, David Wade wrote: > My wife has an iPhone on o2 and it refused to use data services when > roaming. I have a Sony Experia on o2. It roams just fine. > > I have now fixed my wifes iPhone by setting the APN from idata.o2.co.uk > to mobile.o2.co.uk. The help > > http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=19041 > > > says to only use the "idata.o2.co.uk" APN if you are on an iPhone > contract, but as far as I can see O2 no longer offer iPhone contracts. > > However the automatic setup defaults to the iPhone APN. > > Any idea why they set things up with the idata APN and and what is > different about the iPhone APN? > Might be related, I couldn't get an O2 "generic sim only" card to work on 4G in the iPhone 5S supplied from their shop originally on "refresh", it would only do 3G data. I contacted support, and they had to do something their end - making it a specific iPhone supporting contract they told me. Before that, I tried getting their new APN configurations sent to the phone - no dice. FWIW, On my phone, the data APN is mobile.o2.co.uk and the Visual voicemail & MMS is idata.o2.co.uk -- Adrian C
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| From | Mark Carver <mark.carver@invalid.invalid> |
|---|---|
| Date | 2016-12-27 15:11 +0000 |
| Message-ID | <ecfeleFmak1U1@mid.individual.net> |
| In reply to | #30600 |
On 26/12/2016 11:58, Adrian Caspersz wrote: > Might be related, I couldn't get an O2 "generic sim only" card to work > on 4G in the iPhone 5S supplied from their shop originally on "refresh", > it would only do 3G data. > > I contacted support, and they had to do something their end - making it > a specific iPhone supporting contract they told me. Before that, I tried > getting their new APN configurations sent to the phone - no dice. > > FWIW, On my phone, the data APN is mobile.o2.co.uk and the Visual > voicemail & MMS is idata.o2.co.uk Might be something related to Apple's proprietary (?) Carrier Update feature ? It's what EE and Voodofone bang on about when there's i-phone connectivity problems on their networks ? https://support.apple.com/en-gb/HT201270 -- Mark Please replace invalid and invalid with gmx and net to reply.
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