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Groups > uk.telecom.mobile > #44533 > unrolled thread

Unable to call/text a family member

Started byChris <ithinkiam@gmail.com>
First post2024-06-09 14:37 +0000
Last post2024-06-10 09:16 -0400
Articles 12 on this page of 32 — 10 participants

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  Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-09 14:37 +0000
    Re: Unable to call/text a family member Tweed <usenet.tweed@gmail.com> - 2024-06-09 14:47 +0000
      Re: Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-09 15:34 +0000
        Re: Unable to call/text a family member Woody <harrogate3@ntlworld.com> - 2024-06-09 17:41 +0100
          Re: Unable to call/text a family member Tweed <usenet.tweed@gmail.com> - 2024-06-09 17:11 +0000
            Re: Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-10 11:02 +0000
              Re: Unable to call/text a family member Tweed <usenet.tweed@gmail.com> - 2024-06-10 17:36 +0000
                Re: Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-11 15:51 +0000
                  Re: Unable to call/text a family member Tweed <usenet.tweed@gmail.com> - 2024-06-11 16:10 +0000
                    Re: Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-12 08:20 +0000
                  Re: Unable to call/text a family member Jörg Lorenz <hugybear@gmx.net> - 2024-06-11 18:30 +0200
                  Re: Unable to call/text a family member Jolly Roger <jollyroger@pobox.com> - 2024-06-11 16:51 +0000
          Re: Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-10 10:56 +0000
    Re: Unable to call/text a family member Jörg Lorenz <hugybear@gmx.net> - 2024-06-09 16:53 +0200
    Re: Unable to call/text a family member Andy Burns <usenet@andyburns.uk> - 2024-06-09 16:56 +0100
      Re: Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-10 10:20 +0000
        Re: Unable to call/text a family member Andy Burns <usenet@andyburns.uk> - 2024-06-10 11:29 +0100
          Re: Unable to call/text a family member Jörg Lorenz <hugybear@gmx.net> - 2024-06-10 12:39 +0200
        Re: Unable to call/text a family member Jörg Lorenz <hugybear@gmx.net> - 2024-06-10 12:37 +0200
    Re: Unable to call/text a family member badgolferman <REMOVETHISbadgolferman@gmail.com> - 2024-06-09 17:31 +0000
      Re: Unable to call/text a family member Jörg Lorenz <hugybear@gmx.net> - 2024-06-09 22:34 +0200
    Re: Unable to call/text a family member Mark Carver <mark@invalid.com> - 2024-06-09 19:06 +0100
      Re: Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-10 10:20 +0000
    Re: Unable to call/text a family member Richmond <dnomhcir@gmx.com> - 2024-06-09 19:46 +0100
      Re: Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-10 10:20 +0000
        Re: Unable to call/text a family member Jörg Lorenz <hugybear@gmx.net> - 2024-06-10 12:53 +0200
          Re: Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-10 11:12 +0000
          Re: Unable to call/text a family member Richmond <dnomhcir@gmx.com> - 2024-06-11 18:11 +0100
    Re: Unable to call/text a family member Alan Browne <singularity@blackhole.org> - 2024-06-09 16:38 -0400
    Re: Unable to call/text a family member Alan Browne <singularity@blackhole.org> - 2024-06-09 16:43 -0400
      Re: Unable to call/text a family member Chris <ithinkiam@gmail.com> - 2024-06-10 10:56 +0000
        Re: Unable to call/text a family member Alan Browne <singularity@blackhole.org> - 2024-06-10 09:16 -0400

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#44543

FromJörg Lorenz <hugybear@gmx.net>
Date2024-06-09 22:34 +0200
Message-ID<v453k5$3p6de$1@dont-email.me>
In reply to#44540
Am 09.06.24 um 19:31 schrieb badgolferman:
> Chris <ithinkiam@gmail.com> wrote:
>>
>> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
>> my family member is on a French SIM whom I'm visiting just now. They can
>> call/text me, but I can't do either. Texts just disappear and calls go
>> straight to voicemail. They can call other Uk numbers with no problems.
>>
>> I have both phones in my hands. Both are iphones fully up to date.
>>
>> Where to start troubleshooting this?
>>
>>
> 
> First get out of France.

You must be one of these brain dead trumpists.

-- 
"Gutta cavat lapidem." (Ovid)

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#44541

FromMark Carver <mark@invalid.com>
Date2024-06-09 19:06 +0100
Message-ID<lcm99mFkd7tU1@mid.individual.net>
In reply to#44533
On 09/06/2024 15:37, Chris wrote:
> 
> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
> my family member is on a French SIM whom I'm visiting just now. They can
> call/text me, but I can't do either. Texts just disappear and calls go
> straight to voicemail. They can call other Uk numbers with no problems.
> 
> I have both phones in my hands. Both are iphones fully up to date.
> 
> Where to start troubleshooting this?
> 

Has your France family member ported their phone number, (at any point 
in time ?)

It might be a routing/database problem, though I think only the UK and 
India (?) use a really cack handed method for number ports, where you 
can fall victim to this sort of problem ?

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#44547

FromChris <ithinkiam@gmail.com>
Date2024-06-10 10:20 +0000
Message-ID<v46k0r$c9pm$2@dont-email.me>
In reply to#44541
Mark Carver <mark@invalid.com> wrote:
> On 09/06/2024 15:37, Chris wrote:
>> 
>> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
>> my family member is on a French SIM whom I'm visiting just now. They can
>> call/text me, but I can't do either. Texts just disappear and calls go
>> straight to voicemail. They can call other Uk numbers with no problems.
>> 
>> I have both phones in my hands. Both are iphones fully up to date.
>> 
>> Where to start troubleshooting this?
>> 
> 
> Has your France family member ported their phone number, (at any point 
> in time ?)

Nope. They've had this number for forever. 

We did put in second UK eSIM last time they were in the UK. That doesn't
work for me either. 

> It might be a routing/database problem, though I think only the UK and 
> India (?) use a really cack handed method for number ports, where you 
> can fall victim to this sort of problem ?
> 


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#44542

FromRichmond <dnomhcir@gmx.com>
Date2024-06-09 19:46 +0100
Message-ID<86plsqkl8p.fsf@example.com>
In reply to#44533
Chris <ithinkiam@gmail.com> writes:

> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
> my family member is on a French SIM whom I'm visiting just now. They can
> call/text me, but I can't do either. Texts just disappear and calls go
> straight to voicemail. They can call other Uk numbers with no problems. 
>
> I have both phones in my hands. Both are iphones fully up to date. 
>
> Where to start troubleshooting this?

Ask them to turn off all the spam blocking.

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#44548

FromChris <ithinkiam@gmail.com>
Date2024-06-10 10:20 +0000
Message-ID<v46k0r$c9pm$3@dont-email.me>
In reply to#44542
Richmond <dnomhcir@gmx.com> wrote:
> Chris <ithinkiam@gmail.com> writes:
> 
>> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
>> my family member is on a French SIM whom I'm visiting just now. They can
>> call/text me, but I can't do either. Texts just disappear and calls go
>> straight to voicemail. They can call other Uk numbers with no problems. 
>> 
>> I have both phones in my hands. Both are iphones fully up to date. 
>> 
>> Where to start troubleshooting this?
> 
> Ask them to turn off all the spam blocking.

Like what? I'm not aware of any spam blocking affecting direct calls/sms. 

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#44552

FromJörg Lorenz <hugybear@gmx.net>
Date2024-06-10 12:53 +0200
Message-ID<v46lvl$cv8p$1@dont-email.me>
In reply to#44548
On 10.06.24 12:20, Chris wrote:
> Richmond <dnomhcir@gmx.com> wrote:
>> Chris <ithinkiam@gmail.com> writes:
>>
>>> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
>>> my family member is on a French SIM whom I'm visiting just now. They can
>>> call/text me, but I can't do either. Texts just disappear and calls go
>>> straight to voicemail. They can call other Uk numbers with no problems. 
>>>
>>> I have both phones in my hands. Both are iphones fully up to date. 
>>>
>>> Where to start troubleshooting this?
>>
>> Ask them to turn off all the spam blocking.
> 
> Like what? I'm not aware of any spam blocking affecting direct calls/sms. 

Check your block list at least.


-- 
"Alea iacta est." (Julius Caesar)

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#44556

FromChris <ithinkiam@gmail.com>
Date2024-06-10 11:12 +0000
Message-ID<v46n35$deka$1@dont-email.me>
In reply to#44552
Jörg Lorenz <hugybear@gmx.net> wrote:
> On 10.06.24 12:20, Chris wrote:
>> Richmond <dnomhcir@gmx.com> wrote:
>>> Chris <ithinkiam@gmail.com> writes:
>>> 
>>>> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
>>>> my family member is on a French SIM whom I'm visiting just now. They can
>>>> call/text me, but I can't do either. Texts just disappear and calls go
>>>> straight to voicemail. They can call other Uk numbers with no problems. 
>>>> 
>>>> I have both phones in my hands. Both are iphones fully up to date. 
>>>> 
>>>> Where to start troubleshooting this?
>>> 
>>> Ask them to turn off all the spam blocking.
>> 
>> Like what? I'm not aware of any spam blocking affecting direct calls/sms. 
> 
> Check your block list at least.

I don't have one. 

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#44563

FromRichmond <dnomhcir@gmx.com>
Date2024-06-11 18:11 +0100
Message-ID<86y17b9zgp.fsf@example.com>
In reply to#44552
Jörg Lorenz <hugybear@gmx.net> writes:

> On 10.06.24 12:20, Chris wrote:
>> Richmond <dnomhcir@gmx.com> wrote:
>>> Chris <ithinkiam@gmail.com> writes:
>>>
>>>> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
>>>> my family member is on a French SIM whom I'm visiting just now. They can
>>>> call/text me, but I can't do either. Texts just disappear and calls go
>>>> straight to voicemail. They can call other Uk numbers with no problems. 
>>>>
>>>> I have both phones in my hands. Both are iphones fully up to date. 
>>>>
>>>> Where to start troubleshooting this?
>>>
>>> Ask them to turn off all the spam blocking.
>> 
>> Like what? I'm not aware of any spam blocking affecting direct calls/sms. 
>
> Check your block list at least.

So close...

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#44544

FromAlan Browne <singularity@blackhole.org>
Date2024-06-09 16:38 -0400
Message-ID<v453su$3pbui$1@dont-email.me>
In reply to#44533
On 2024-06-09 10:37, Chris wrote:
> 
> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
> my family member is on a French SIM whom I'm visiting just now. They can
> call/text me, but I can't do either. Texts just disappear and calls go
> straight to voicemail. They can call other Uk numbers with no problems.
> 
> I have both phones in my hands. Both are iphones fully up to date.
> 
> Where to start troubleshooting this?

I'd begin by logging out of Messages on both and logging back in, 
coupled by that moldie oldie: restart both phones.

See what changes (if anything).

-- 
British writing about the US can be condescending, but that there is 
value in an outsiders’ perspective because they can “see the alarming 
cracks in the wall the resident has stopped noticing… but also see the 
grandeur of a room where the resident can only see the cracks.”
Jesse Armstrong.

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#44545

FromAlan Browne <singularity@blackhole.org>
Date2024-06-09 16:43 -0400
Message-ID<v4546d$3pbui$2@dont-email.me>
In reply to#44533
On 2024-06-09 10:37, Chris wrote:
> 
> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
> my family member is on a French SIM whom I'm visiting just now. They can
> call/text me, but I can't do either. Texts just disappear and calls go
> straight to voicemail. They can call other Uk numbers with no problems.
> 
> I have both phones in my hands. Both are iphones fully up to date.
> 
> Where to start troubleshooting this?


Another thing - is one (or both) phone(s) eSIM capable and is one (or 
both) actually storing an electronic SIM?

Setting check time...

-- 
British writing about the US can be condescending, but that there is 
value in an outsiders’ perspective because they can “see the alarming 
cracks in the wall the resident has stopped noticing… but also see the 
grandeur of a room where the resident can only see the cracks.”
Jesse Armstrong.

[toc] | [prev] | [next] | [standalone]


#44553

FromChris <ithinkiam@gmail.com>
Date2024-06-10 10:56 +0000
Message-ID<v46m52$d3bo$1@dont-email.me>
In reply to#44545
Alan Browne <singularity@blackhole.org> wrote:
> On 2024-06-09 10:37, Chris wrote:
>> 
>> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
>> my family member is on a French SIM whom I'm visiting just now. They can
>> call/text me, but I can't do either. Texts just disappear and calls go
>> straight to voicemail. They can call other Uk numbers with no problems.
>> 
>> I have both phones in my hands. Both are iphones fully up to date.
>> 
>> Where to start troubleshooting this?
> 
> 
> Another thing - is one (or both) phone(s) eSIM capable and is one (or 
> both) actually storing an electronic SIM?

Yes. They have a second UK eSIM. 

> Setting check time...

That's the problem. I don't know what to look for. My contacts settings
look fine and I can contact others. Their SIMs look fine and also contact
others. 


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#44557

FromAlan Browne <singularity@blackhole.org>
Date2024-06-10 09:16 -0400
Message-ID<v46ubc$fj66$2@dont-email.me>
In reply to#44553
On 2024-06-10 06:56, Chris wrote:
> Alan Browne <singularity@blackhole.org> wrote:
>> On 2024-06-09 10:37, Chris wrote:
>>>
>>> Really strange one I'm struggling with at the moment. I'm on a UK SIM and
>>> my family member is on a French SIM whom I'm visiting just now. They can
>>> call/text me, but I can't do either. Texts just disappear and calls go
>>> straight to voicemail. They can call other Uk numbers with no problems.
>>>
>>> I have both phones in my hands. Both are iphones fully up to date.
>>>
>>> Where to start troubleshooting this?
>>
>>
>> Another thing - is one (or both) phone(s) eSIM capable and is one (or
>> both) actually storing an electronic SIM?
> 
> Yes. They have a second UK eSIM.
> 
>> Setting check time...
> 
> That's the problem. I don't know what to look for. My contacts settings
> look fine and I can contact others. Their SIMs look fine and also contact
> others.

... then as stated in my other post, try the Message log out/in and 
re-start the phones routine.  Many mysteries solved that way.

-- 
"It would be a measureless disaster if Russian barbarism overlaid
  the culture and independence of the ancient States of Europe."
Winston Churchill

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