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Groups > sci.electronics.design > #430865 > unrolled thread

Brother International is a bunch of asshats

Started byPhil Hobbs <pcdhSpamMeSenseless@electrooptical.net>
First post2016-10-11 10:31 -0400
Last post2016-10-12 12:42 -0700
Articles 7 on this page of 27 — 17 participants

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  Brother International is a bunch of asshats Phil Hobbs <pcdhSpamMeSenseless@electrooptical.net> - 2016-10-11 10:31 -0400
    Re: Brother International is a bunch of asshats Joerg <news@analogconsultants.com> - 2016-10-11 07:42 -0700
      Re: Brother International is a bunch of asshats Phil Hobbs <pcdhSpamMeSenseless@electrooptical.net> - 2016-10-11 10:51 -0400
        Re: Brother International is a bunch of asshats Baron <baron@linuxmaniac.net> - 2016-10-11 17:05 +0100
        Re: Brother International is a bunch of asshats Joerg <news@analogconsultants.com> - 2016-10-11 09:19 -0700
          Re: Brother International is a bunch of asshats Robert Baer <robertbaer@localnet.com> - 2016-10-11 20:56 -0800
          Re: Brother International is a bunch of asshats "P E Schoen" <paul@pstech-inc.com> - 2016-10-12 04:30 -0400
            Re: Brother International is a bunch of asshats "Tim Williams" <tiwill@seventransistorlabs.com> - 2016-10-12 08:13 -0500
        Re: Brother International is a bunch of asshats Jeff Liebermann <jeffl@cruzio.com> - 2016-10-11 10:43 -0700
          Re: Brother International is a bunch of asshats John Devereux <john@devereux.me.uk> - 2016-10-11 19:20 +0100
            Re: Brother International is a bunch of asshats Jeff Liebermann <jeffl@cruzio.com> - 2016-10-11 13:50 -0700
              Re: Brother International is a bunch of asshats Jon Elson <jmelson@wustl.edu> - 2016-10-11 17:01 -0500
              Re: Brother International is a bunch of asshats John Devereux <john@devereux.me.uk> - 2016-10-12 08:12 +0100
          Re: Brother International is a bunch of asshats jurb6006@gmail.com - 2016-10-11 11:22 -0700
            Re: Brother International is a bunch of asshats Jeff Liebermann <jeffl@cruzio.com> - 2016-10-11 14:11 -0700
    Re: Brother International is a bunch of asshats John Larkin <jjlarkin@highlandtechnology.com> - 2016-10-11 09:02 -0700
      Re: Brother International is a bunch of asshats Bill Martin <wwm@wwmartin.net> - 2016-10-11 09:50 -0700
      Re: Brother International is a bunch of asshats "Tim Williams" <tiwill@seventransistorlabs.com> - 2016-10-11 14:14 -0500
      Re: Brother International is a bunch of asshats Don Y <blockedofcourse@foo.invalid> - 2016-10-11 14:26 -0700
    Re: Brother International is a bunch of asshats Marte Schwarz <marte.schwarz@gmx.de> - 2016-10-11 18:14 +0200
    Re: Brother International is a bunch of asshats Jeff Liebermann <jeffl@cruzio.com> - 2016-10-11 10:10 -0700
      Re: Brother International is a bunch of asshats bitrex <bitrex@de.lete.earthlink.net> - 2016-10-11 13:50 -0400
        Re: Brother International is a bunch of asshats Phil Hobbs <pcdhSpamMeSenseless@electrooptical.net> - 2016-10-11 14:28 -0400
      Re: Brother International is a bunch of asshats Phil Hobbs <pcdhSpamMeSenseless@electrooptical.net> - 2016-10-11 14:22 -0400
    Re: Brother International is a bunch of asshats Ecnerwal <MyNameForward@ReplaceWithMyVices.Com.invalid> - 2016-10-11 16:52 -0400
    Re: Brother International is a bunch of asshats Winfield Hill <hill@rowland.harvard.edu> - 2016-10-11 17:55 -0700
      Re: Brother International is a bunch of asshats Winfield Hill <hill@rowland.harvard.edu> - 2016-10-12 12:42 -0700

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#430885

FromJeff Liebermann <jeffl@cruzio.com>
Date2016-10-11 10:10 -0700
Message-ID<tk5qvbpbccvsop721fgmv78cuk4foh4vtm@4ax.com>
In reply to#430865
On Tue, 11 Oct 2016 10:31:05 -0400, Phil Hobbs
<pcdhSpamMeSenseless@electrooptical.net> wrote:

>So my trusty Brother MFC6490CW B-size all-in-one printer died the death.
>Looks like an encoder failure on the paper feed.

Full disclosure:  
I refurbish and repair Brother printers.  
I hate inkjet printers and prefer laser printers for everything.
I am currently NOT an authorized Brother Service Repair Center.

I don't believe the MFC6490CW uses a shaft encoder for paper feed
positioning.  I think it's a stepper motor.  What are the symptoms? If
it's a paper jam message, try cleaning the encoder strip.  Any ink on
the strip will cause an initial self-calibration error and eventually
produce some kind of error message.  Replacement cost is about $5.  PN
LS4379001.

>It was one of their last ones that didn't have chips in the ink
>cartridges, and it worked great for years.  One of the better three
>bills I ever spent.
>
>The replacement, an MFCJ series model, pretends to print with
>aftermarket ink but doesn't really.  When you run the head cleaning
>routine, only about 10% of the black ink pattern prints, and repeated
>cleaning doesn't make that any better.

What exact model MFC-Jxxx printer?  Did you check for updated
firmware?

>There's nothing wrong with the ink or the print head--it's deliberately
>crippled.
>
>I know this from two lines of evidence:
>
>1. When you hold two test prints up to the sunlight superimposed, you
>see that it's a different set of spots that prints each time, and especially

That's usually an indication of a head alignment problem.  See:
<http://support.brother.com/g/b/faqend.aspx?c=za&lang=en&prod=mfc6490cw_all&faqid=faq00000259_017#Sec2>
Actually, I've never bothered to compare test prints in that manner.
Good idea... I'll try it next opportunity.

>2. It prints the machine serial number on the test print, in black, and
>it comes out _perfectly_.
>
>Asshats.

Did you try the test print with a genuine Brother cartridge?  If the
genuine cart produces a perfect test print, I might subscribe to your
conspiracy theory.  However, if it does the same thing as the
aftermarket cart, I would look for another culprit.  

>I'm never buying another Brother product.

Could you limit that to not buying another Brother inkjet product?

>However, I do need a light-duty B-size (11x17) colour printer.  Budget
>is probably $1k or thereabouts.  Anybody got one that they like?

I have a few wide carriage inkjet printers in my palatial office.  All
are in need of some kind of parts or repair.  I usually don't bother
until someone needs a wide carriage printer.  I'll send you my list if
I find something worthwhile.

-- 
Jeff Liebermann     jeffl@cruzio.com
150 Felker St #D    http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann     AE6KS    831-336-2558

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#430888

Frombitrex <bitrex@de.lete.earthlink.net>
Date2016-10-11 13:50 -0400
Message-ID<3E9Lz.23908$SE2.539@fx20.iad>
In reply to#430885
On 10/11/2016 01:10 PM, Jeff Liebermann wrote:

> Did you try the test print with a genuine Brother cartridge?  If the
> genuine cart produces a perfect test print, I might subscribe to your
> conspiracy theory.  However, if it does the same thing as the
> aftermarket cart, I would look for another culprit.

The comments by user "t9b" about 2/3rds of the way down the page on this 
Reddit post are very interesting:

https://www.reddit.com/r/technology/comments/53arvr/hp_preprogrammed_failure_date_of_unofficial_nonhp/

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#430895

FromPhil Hobbs <pcdhSpamMeSenseless@electrooptical.net>
Date2016-10-11 14:28 -0400
Message-ID<xqmdnSUOb6KmsmDKnZ2dnUU7-XvNnZ2d@supernews.com>
In reply to#430888
On 10/11/2016 01:50 PM, bitrex wrote:
> On 10/11/2016 01:10 PM, Jeff Liebermann wrote:
> 
>> Did you try the test print with a genuine Brother cartridge?  If the
>> genuine cart produces a perfect test print, I might subscribe to your
>> conspiracy theory.  However, if it does the same thing as the
>> aftermarket cart, I would look for another culprit.
> 
> The comments by user "t9b" about 2/3rds of the way down the page on this
> Reddit post are very interesting:
> 
> https://www.reddit.com/r/technology/comments/53arvr/hp_preprogrammed_failure_date_of_unofficial_nonhp/
> 

Interesting.  That's sort of like what I'm seeing.

Cheers

Phil Hobbs

-- 
Dr Philip C D Hobbs
Principal Consultant
ElectroOptical Innovations LLC
Optics, Electro-optics, Photonics, Analog Electronics

160 North State Road #203
Briarcliff Manor NY 10510

hobbs at electrooptical dot net
http://electrooptical.net

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#430893

FromPhil Hobbs <pcdhSpamMeSenseless@electrooptical.net>
Date2016-10-11 14:22 -0400
Message-ID<BN-dnUBnRtKfs2DKnZ2dnUU7-XnNnZ2d@supernews.com>
In reply to#430885
On 10/11/2016 01:10 PM, Jeff Liebermann wrote:
> On Tue, 11 Oct 2016 10:31:05 -0400, Phil Hobbs
> <pcdhSpamMeSenseless@electrooptical.net> wrote:
> 
>> So my trusty Brother MFC6490CW B-size all-in-one printer died the death.
>> Looks like an encoder failure on the paper feed.
> 
> Full disclosure:  
> I refurbish and repair Brother printers.  
> I hate inkjet printers and prefer laser printers for everything.
> I am currently NOT an authorized Brother Service Repair Center.
> 
> I don't believe the MFC6490CW uses a shaft encoder for paper feed
> positioning.  I think it's a stepper motor.  What are the symptoms? If
> it's a paper jam message, try cleaning the encoder strip.  Any ink on
> the strip will cause an initial self-calibration error and eventually
> produce some kind of error message.  Replacement cost is about $5.  PN
> LS4379001.

It tries printing but spits the entire sheet at high speed after only
one head pass.  Looks like it's trying to advance the paper and doesn't
think it succeeds.

> 
>> It was one of their last ones that didn't have chips in the ink
>> cartridges, and it worked great for years.  One of the better three
>> bills I ever spent.
>>
>> The replacement, an MFCJ series model, pretends to print with
>> aftermarket ink but doesn't really.  When you run the head cleaning
>> routine, only about 10% of the black ink pattern prints, and repeated
>> cleaning doesn't make that any better.
> 
> What exact model MFC-Jxxx printer?  Did you check for updated
> firmware?
> 
>> There's nothing wrong with the ink or the print head--it's deliberately
>> crippled.
>>
>> I know this from two lines of evidence:
>>
>> 1. When you hold two test prints up to the sunlight superimposed, you
>> see that it's a different set of spots that prints each time, and especially
> 
> That's usually an indication of a head alignment problem.  See:
> <http://support.brother.com/g/b/faqend.aspx?c=za&lang=en&prod=mfc6490cw_all&faqid=faq00000259_017#Sec2>
> Actually, I've never bothered to compare test prints in that manner.
> Good idea... I'll try it next opportunity.

Only about 10% of the spots are actually printed, and it's never the
same ones.  Pretty hard to explain that as a clog, I think.  The serial
number prints perfectly.

> 
>> 2. It prints the machine serial number on the test print, in black, and
>> it comes out _perfectly_.
>>
>> Asshats.
> 
> Did you try the test print with a genuine Brother cartridge?  If the
> genuine cart produces a perfect test print, I might subscribe to your
> conspiracy theory.  However, if it does the same thing as the
> aftermarket cart, I would look for another culprit.  

I have some on order--we'll see.  If it flunks the same way, I'll report
back.

> 
>> I'm never buying another Brother product.
> 
> Could you limit that to not buying another Brother inkjet product?

Depends.
> 
>> However, I do need a light-duty B-size (11x17) colour printer.  Budget
>> is probably $1k or thereabouts.  Anybody got one that they like?
> 
> I have a few wide carriage inkjet printers in my palatial office.  All
> are in need of some kind of parts or repair.  I usually don't bother
> until someone needs a wide carriage printer.  I'll send you my list if
> I find something worthwhile.

Thanks.

I'm currently looking at an HP 5500N, because I can get a refurb for
$500ish and there's aftermarket toner available for about $100 per set.

Cheers

Phil Hobbs


-- 
Dr Philip C D Hobbs
Principal Consultant
ElectroOptical Innovations LLC
Optics, Electro-optics, Photonics, Analog Electronics

160 North State Road #203
Briarcliff Manor NY 10510

hobbs at electrooptical dot net
http://electrooptical.net

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#430906

FromEcnerwal <MyNameForward@ReplaceWithMyVices.Com.invalid>
Date2016-10-11 16:52 -0400
Message-ID<MyNameForward-C65600.16521411102016@88-209-239-213.giganet.hu>
In reply to#430865
In article <Tv6dnT87d8M0amHKnZ2dnUU7-U_NnZ2d@supernews.com>,
 Phil Hobbs <pcdhSpamMeSenseless@electrooptical.net> wrote:
> However, I do need a light-duty B-size (11x17) colour printer.  Budget
> is probably $1k or thereabouts.  Anybody got one that they like?
> 
> Cheers
> 
> Phil Hobbs

Someone in New York, west of me and north of you, is selling a 
supposedly functional color laserjet 8550 for $450. Check the Albany 
craigslist. I hate paying to run inkjets.

-- 
Cats, coffee, chocolate...vices to live by
Please don't feed the trolls. Killfile and ignore them so they will go away.

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#430940

FromWinfield Hill <hill@rowland.harvard.edu>
Date2016-10-11 17:55 -0700
Message-ID<ntk1l801avm@drn.newsguy.com>
In reply to#430865
Phil Hobbs wrote...
>
> However, I do need a light-duty B-size (11x17) colour printer.
> Budget is probably $1k or thereabouts.  

 Yes.  I bought my Brother B-size printer for about $150,
 and yes they make up for the amazing sale price with huge
 ink profits. I'm sucking up and moving on to other things.


-- 
 Thanks,
    - Win

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#431030

FromWinfield Hill <hill@rowland.harvard.edu>
Date2016-10-12 12:42 -0700
Message-ID<ntm3me01vpg@drn.newsguy.com>
In reply to#430940
Winfield Hill wrote...
>
>Phil Hobbs wrote...
>>
>> However, I do need a light-duty B-size (11x17) colour printer.
>> Budget is probably $1k or thereabouts.  
>
> Yes.  I bought my Brother B-size printer for about $150,
> and yes they make up for the amazing sale price with huge
> ink profits. I'm sucking up and moving on to other things.

 Brother MFC-J6520DW


-- 
 Thanks,
    - Win

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