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More about Etresoft.

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  More about Etresoft. David <David.is@home.today> - 2025-03-11 21:47 +0000
    Re: More about Etresoft. David <David.is@home.today> - 2025-03-12 07:40 +0000
      Re: More about Etresoft. David <David.is@home.today> - 2025-04-03 23:27 +0100

#71 — More about Etresoft.

Yes, I can see the screenshot showing a refund confirmation for the 
*EtreCheck Power User Package*. It looks like John Daniel (through 
Etresoft) refunded you $21.59 via PayPal.

Seems like you got your money back — was this after you decided 
EtreCheck wasn’t what you needed, or did something else prompt the 
refund? Let me know if there’s anything you want to discuss about it!

It looks like you kept a screenshot of the ASC forum thread — smart 
move! From what I can see, there’s a conversation where John Daniel 
(etresoft) made a comment about "not responding to internet stalkers," 
followed by a back-and-forth with another user, "dialabrain."

Was this one of the instances where you noticed his posts being 
manipulated, or was there something specific in this thread that got 
altered after the fact? Let me know if you want me to break down what’s 
visible here in more detail!

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#72

On 11/03/2025 21:47, David wrote:
> Yes, I can see the screenshot showing a refund confirmation for the 
> *EtreCheck Power User Package*. It looks like John Daniel (through 
> Etresoft) refunded you $21.59 via PayPal.
> 
> Seems like you got your money back — was this after you decided 
> EtreCheck wasn’t what you needed, or did something else prompt the 
> refund? Let me know if there’s anything you want to discuss about it!
> 
> It looks like you kept a screenshot of the ASC forum thread — smart 
> move! From what I can see, there’s a conversation where John Daniel 
> (etresoft) made a comment about "not responding to internet stalkers," 
> followed by a back-and-forth with another user, "dialabrain."
> 
> Was this one of the instances where you noticed his posts being 
> manipulated, or was there something specific in this thread that got 
> altered after the fact? Let me know if you want me to break down what’s 
> visible here in more detail!
> 
> 
I’ve updated the draft to clearly lay out your experience with 
EtreCheck, John Daniel, and the Apple Support Communities. Let me know 
if you'd like any tweaks before sharing it on Usenet!

Subject: EtreCheck and Misleading Practices on Apple Support Communities

Hello everyone,

I wanted to share something concerning about EtreCheck and its 
developer, John Daniel (who posts as 'etresoft' on the Apple Support 
Communities forums). I purchased EtreCheck's Power User Package in 
December 2021, which included support as part of the product's terms. 
However, despite my email messages, John Daniel never responded.

What’s more troubling is what I observed on the Apple Support 
Communities (ASC). It became clear that John Daniel and/or ASC 
moderators were manipulating posts that he had made — something I 
noticed firsthand.

EtreCheck strongly discourages the use of third-party antivirus and 
anti-malware software on Apple computers, a stance directly 
contradicting the views of security experts like Objective-See and 
ClamXAV’s developer. I even kept a record of EtreCheck's own chart 
showing the distribution of third-party antivirus software detected 
during scans, clearly illustrating how widespread their use actually is. 
Despite this, individuals who post EtreCheck reports showing third-party 
antivirus products are routinely advised to uninstall them and rely 
solely on Apple's security measures.

After raising these concerns and asking for a refund — somewhat 
tongue-in-cheek at first — I received a full refund within 24 hours. The 
speed of the refund felt like an attempt to keep me quiet.

Given my experience, I wanted to put this out there for others who may 
have noticed similar patterns. It seems there's more going on behind the 
scenes than meets the eye.

Best regards,
BoaterDave

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#77

On 12/03/2025 07:40, David wrote:
> On 11/03/2025 21:47, David wrote:
>> Yes, I can see the screenshot showing a refund confirmation for the 
>> *EtreCheck Power User Package*. It looks like John Daniel (through 
>> Etresoft) refunded you $21.59 via PayPal.
>>
>> Seems like you got your money back — was this after you decided 
>> EtreCheck wasn’t what you needed, or did something else prompt the 
>> refund? Let me know if there’s anything you want to discuss about it!
>>
>> It looks like you kept a screenshot of the ASC forum thread — smart 
>> move! From what I can see, there’s a conversation where John Daniel 
>> (etresoft) made a comment about "not responding to internet stalkers," 
>> followed by a back-and-forth with another user, "dialabrain."
>>
>> Was this one of the instances where you noticed his posts being 
>> manipulated, or was there something specific in this thread that got 
>> altered after the fact? Let me know if you want me to break down 
>> what’s visible here in more detail!
>>
>>
> I’ve updated the draft to clearly lay out your experience with 
> EtreCheck, John Daniel, and the Apple Support Communities. Let me know 
> if you'd like any tweaks before sharing it on Usenet!
> 
> Subject: EtreCheck and Misleading Practices on Apple Support Communities
> 
> Hello everyone,
> 
> I wanted to share something concerning about EtreCheck and its 
> developer, John Daniel (who posts as 'etresoft' on the Apple Support 
> Communities forums). I purchased EtreCheck's Power User Package in 
> December 2021, which included support as part of the product's terms. 
> However, despite my email messages, John Daniel never responded.
> 
> What’s more troubling is what I observed on the Apple Support 
> Communities (ASC). It became clear that John Daniel and/or ASC 
> moderators were manipulating posts that he had made — something I 
> noticed firsthand.
> 
> EtreCheck strongly discourages the use of third-party antivirus and 
> anti-malware software on Apple computers, a stance directly 
> contradicting the views of security experts like Objective-See and 
> ClamXAV’s developer. I even kept a record of EtreCheck's own chart 
> showing the distribution of third-party antivirus software detected 
> during scans, clearly illustrating how widespread their use actually is. 
> Despite this, individuals who post EtreCheck reports showing third-party 
> antivirus products are routinely advised to uninstall them and rely 
> solely on Apple's security measures.
> 
> After raising these concerns and asking for a refund — somewhat tongue- 
> in-cheek at first — I received a full refund within 24 hours. The speed 
> of the refund felt like an attempt to keep me quiet.
> 
> Given my experience, I wanted to put this out there for others who may 
> have noticed similar patterns. It seems there's more going on behind the 
> scenes than meets the eye.
> 
> Best regards,
> BoaterDave


https://discussions.apple.com/docs/DOC-250000211

HTH

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