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HPLIP - upgrade to 3.20.0 and can no longer print.

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  HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-04 14:50 +0100
    Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brad Rogers <brad@fineby.me.uk> - 2020-03-04 15:00 +0100
    Re: HPLIP - upgrade to 3.20.0 and can no longer print. The Wanderer <wanderer@fastmail.fm> - 2020-03-04 15:10 +0100
      Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-04 15:30 +0100
        Re: HPLIP - upgrade to 3.20.0 and can no longer print. Jonas Smedegaard <jonas@jones.dk> - 2020-03-04 16:00 +0100
        Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brian Potkin <brian@copernicus.org.uk> - 2020-03-04 16:30 +0100
          Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-04 16:50 +0100
            Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brian <ad44@cityscape.co.uk> - 2020-03-04 17:10 +0100
              Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-04 17:30 +0100
                Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brian <ad44@cityscape.co.uk> - 2020-03-04 18:20 +0100
                  Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-04 20:00 +0100
                    Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brian Potkin <brian@copernicus.org.uk> - 2020-03-04 20:40 +0100
    Re: HPLIP - upgrade to 3.20.0 and can no longer print. Jonas Smedegaard <jonas@jones.dk> - 2020-03-04 15:10 +0100
      Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-04 15:30 +0100
        Re: HPLIP - upgrade to 3.20.0 and can no longer print. Jonas Smedegaard <jonas@jones.dk> - 2020-03-04 15:50 +0100
          Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-04 16:10 +0100
            Re: HPLIP - upgrade to 3.20.0 and can no longer print. ad44@cityscape.co.uk - 2020-03-04 17:00 +0100
              Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-04 17:30 +0100
                Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brian <ad44@cityscape.co.uk> - 2020-03-04 17:30 +0100
                  Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-04 20:00 +0100
                    Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brian <ad44@cityscape.co.uk> - 2020-03-04 20:30 +0100
                      Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brian <ad44@cityscape.co.uk> - 2020-03-04 20:30 +0100
                      Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-04 20:40 +0100
                        Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brian <ad44@cityscape.co.uk> - 2020-03-04 21:00 +0100
                          Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brad Rogers <brad@fineby.me.uk> - 2020-03-04 22:10 +0100
                            Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brian <ad44@cityscape.co.uk> - 2020-03-05 00:30 +0100
                              Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brad Rogers <brad@fineby.me.uk> - 2020-03-05 08:30 +0100
                                Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brian <ad44@cityscape.co.uk> - 2020-03-05 12:30 +0100
                                  Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brad Rogers <brad@fineby.me.uk> - 2020-03-05 13:10 +0100
                                    Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brian <ad44@cityscape.co.uk> - 2020-03-05 13:30 +0100
                                      Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brad Rogers <brad@fineby.me.uk> - 2020-03-05 13:40 +0100
                                        Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brian <ad44@cityscape.co.uk> - 2020-03-05 16:30 +0100
                                          Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brad Rogers <brad@fineby.me.uk> - 2020-03-05 18:10 +0100
                                            Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brian <ad44@cityscape.co.uk> - 2020-03-05 19:00 +0100
                                              Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brad Rogers <brad@fineby.me.uk> - 2020-03-05 19:20 +0100
                                        Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) songbird <songbird@anthive.com> - 2020-03-05 18:10 +0100
                                          Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Brad Rogers <brad@fineby.me.uk> - 2020-03-05 18:30 +0100
                                            Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version  corrected) Klaus Singvogel <deb-user-ml@singvogel.net> - 2020-03-05 18:40 +0100
            Re: HPLIP - upgrade to 3.20.0 and can no longer print. Jonas Smedegaard <jonas@jones.dk> - 2020-03-04 17:40 +0100
    Re: HPLIP - upgrade to 3.20.0 and can no longer print. Markus Schönhaber <debian-user@list-post.mks-mail.de> - 2020-03-06 10:50 +0100
      Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-06 12:10 +0100
        Re: HPLIP - upgrade to 3.20.0 and can no longer print. Curt <curty@free.fr> - 2020-03-06 14:10 +0100
          Re: HPLIP - upgrade to 3.20.0 and can no longer print. Brad Rogers <brad@fineby.me.uk> - 2020-03-06 14:40 +0100
      Re: HPLIP - upgrade to 3.20.0 and can no longer print. Markus Schönhaber <debian-user@list-post.mks-mail.de> - 2020-03-10 13:10 +0100

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#219802

On Wed, Mar 04, 2020 at 06:57:02PM +0000, Brad Rogers wrote:
> On Wed, 4 Mar 2020 16:29:11 +0000
> Brian <ad44@cityscape.co.uk> wrote:
> 
> Hello Brian,
> 
> >It's useful in that it shows a fully functioning filtering system for
> >3.19.12, but a log for 3.20.2 is what is really required.
> 
> Attached is the output for when 3.20.2 is installed.

Good. Now we do not have to guess.
 
> AFAICS, the only differences are the order in which some of the output
> statements appear in the two logs.

Four filters are started - texttopdf, pdftopdf, gstoraster and hpcups.
All complete successfully. The filtering system has done what it is
designed to do. The implication is that the transport system to the
printer or the printer itself is at fault. But the printer is known to
print!

Would you confirm (or otherwise) that the computer you are printing from
is USB-connected to the printer?

-- 
Brian.

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#219803

On Wed, Mar 04, 2020 at 07:24:02PM +0000, Brian wrote:
> 
> Would you confirm (or otherwise) that the computer you are printing from
> is USB-connected to the printer?

Forget about that. Got your other post.

-- 
Brian.

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#219806

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On Wed, 4 Mar 2020 19:24:02 +0000
Brian <ad44@cityscape.co.uk> wrote:

Hello Brian,

>Would you confirm (or otherwise) that the computer you are printing from
>is USB-connected to the printer?

I should have imported the other subthread to here.   :-)

The printer is connected via an ethernet cable to a switch, which is in
turn connected to the router/modem.  The computer is connected to the
router/modem via ethernet.

Again, thank you for your persistence and patience.

-- 
 Regards  _
         / )           "The blindingly obvious is
        / _)rad        never immediately apparent"
Dream on white boy, dream on black girl
Original Sin - INXS

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#219807

On Wed, Mar 04, 2020 at 07:37:19PM +0000, Brad Rogers wrote:
> On Wed, 4 Mar 2020 19:24:02 +0000
> 
> The printer is connected via an ethernet cable to a switch, which is in
> turn connected to the router/modem.  The computer is connected to the
> router/modem via ethernet.
> 
> Again, thank you for your persistence and patience.

You will have, or can obtain, an out.dat file. This file is a printer-ready
file. What cupsfilter has produced is no different from what is produced
when you have printed (or failed to print) previously. We will send it
directly to the printer.

nc YOUR_PRINTER'S_IP_ADDRESS 631 < out.dat

nc (netcat) should be on your system.

-- 
Brian.

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#219809 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

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On Wed, 4 Mar 2020 19:58:52 +0000
Brian <ad44@cityscape.co.uk> wrote:

Hello Brian,

>nc YOUR_PRINTER'S_IP_ADDRESS 631 < out.dat

Results in the following being output to the command line;

HTTP/1.1 400 Bad Request
Connection: close
Server: HP HTTP Server; HP Officejet 6700 - CN583A; Serial Number:
CN33RBQHFG05RQ; Margarita_premium_mp2 Built:Tue Jul 03, 2018 11:55:54PM
{MPM3CN1827DR, ASIC id 0x003a0008}


That snippet is output to the command line multiple (nine, in fact)
times, and does not return to the command prompt.  I had to <Ctrl>-C to
exit.  Nothing is printed by the printer.  In fact, the printer's
display doesn't illuminate as it did when trying to print from within
(say) LibreOffice.

I confirmed the IP address of the printer was correct by copying/pasting
into a browser and loading the printer's internal web page.

HPLIP 3.20.2 is still installed, BTW.

-- 
 Regards  _
         / )           "The blindingly obvious is
        / _)rad        never immediately apparent"
Every single one of us
Devil Inside - INXS

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#219811 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

On Wed, Mar 04, 2020 at 08:59:06PM +0000, Brad Rogers wrote:
> On Wed, 4 Mar 2020 19:58:52 +0000
> Brian <ad44@cityscape.co.uk> wrote:
> 
> Hello Brian,
> 
> >nc YOUR_PRINTER'S_IP_ADDRESS 631 < out.dat
> 
> Results in the following being output to the command line;
> 
> HTTP/1.1 400 Bad Request
> Connection: close
> Server: HP HTTP Server; HP Officejet 6700 - CN583A; Serial Number:
> CN33RBQHFG05RQ; Margarita_premium_mp2 Built:Tue Jul 03, 2018 11:55:54PM
> {MPM3CN1827DR, ASIC id 0x003a0008}
 
My fault entirely. The port number is 9100, not 631. I always make a
slip up along the way with things like this :). I am assuming the device
has an open port 9100; most HP printers do. You can check with

  nmap YOUR_PRINTER'S_IP_ADDRESS

Port 631 is for IPP and a protocol exchange is expected. netcat doesn't
use any protocols, apart from tcp/ip. It simply shovels the data over
the wire and hopes for the best. No wonder Margarita was confused.

> That snippet is output to the command line multiple (nine, in fact)
> times, and does not return to the command prompt.  I had to <Ctrl>-C to
> exit.  Nothing is printed by the printer.  In fact, the printer's
> display doesn't illuminate as it did when trying to print from within
> (say) LibreOffice.
> 
> I confirmed the IP address of the printer was correct by copying/pasting
> into a browser and loading the printer's internal web page.

Telling us that helped a lot.
 
> HPLIP 3.20.2 is still installed, BTW.

It wasn't involved here but its best to keep it about for now, if it
suits you.

-- 
Brian.

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#219822 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

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On Wed, 4 Mar 2020 23:19:47 +0000
Brian <ad44@cityscape.co.uk> wrote:

Hello Brian,

>My fault entirely. The port number is 9100, not 631. I always make a
>slip up along the way with things like this :). I am assuming the device

We're all human.  Mistakes happen.  Not a problem.

Okay, substituting 9100 as the port number, the contents of
/etc/nsswitch.conf were printed.

>has an open port 9100; most HP printers do. You can check with
>
>  nmap YOUR_PRINTER'S_IP_ADDRESS

Given the above, probably not necessary, but output lists a number of
open ports and the services used, including port 9100.

>> HPLIP 3.20.2 is still installed, BTW.  
>It wasn't involved here but its best to keep it about for now, if it
>suits you.

It's inconvenient, but as this situation doesn't affect anybody else
here (I've pinned hplip on the only other computer that would be
affected) I can work around it.

-- 
 Regards  _
         / )           "The blindingly obvious is
        / _)rad        never immediately apparent"
I'm spending all my money and it's going up my nose
Teenage Depression - Eddie & The Hot Rods

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#219829 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

On Thu, Mar 05, 2020 at 07:19:43AM +0000, Brad Rogers wrote:
> On Wed, 4 Mar 2020 23:19:47 +0000
> 
> Okay, substituting 9100 as the port number, the contents of
> /etc/nsswitch.conf were printed.

This eliminates the ethernet cable and the printer part of the issue.
The remaining component of the transport system is the backend filter.
Test it with

  lp -d XXX -o raw out.dat

This sends out.dat to the printer without going through the filtering
system. XXX is the queue name. You probably know what it is or it can
be obtained from below.

Also provide the outputs of

 lpstat -t

and

 lpinfo -v

-- 
Brian.

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#219831 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

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On Thu, 5 Mar 2020 11:26:43 +0000
Brian <ad44@cityscape.co.uk> wrote:

Hello Brian,

>  lp -d XXX -o raw out.dat

Output on the command line is;

request id is Officejet_6700-14179 (1 file(s))

However, although the printer receives something (the control panel
illuminates) nothing is printed.

Looking at the jobs list in Cups shows the job to be "processing
since" and the time/date.  As before, the job eventually times out with
a communication error.

-- 
 Regards  _
         / )           "The blindingly obvious is
        / _)rad        never immediately apparent"
She's taken all my vitamins, used up my lighter fuel
Golden Green - Wonder Stuff

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#219832 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

On Thu, Mar 05, 2020 at 11:45:29AM +0000, Brad Rogers wrote:
> On Thu, 5 Mar 2020 11:26:43 +0000
> Brian <ad44@cityscape.co.uk> wrote:
> 
> Hello Brian,
> 
> >  lp -d XXX -o raw out.dat
> 
> Output on the command line is;
> 
> request id is Officejet_6700-14179 (1 file(s))
> 
> However, although the printer receives something (the control panel
> illuminates) nothing is printed.
> 
> Looking at the jobs list in Cups shows the job to be "processing
> since" and the time/date.  As before, the job eventually times out with
> a communication error.

That looks like a failure in the backend, doesn't it? The outputs of the
two commands asked for, please.

-- 
Brian.

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#219833 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

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On Thu, 5 Mar 2020 12:23:02 +0000
Brian <ad44@cityscape.co.uk> wrote:

Hello Brian,

>That looks like a failure in the backend, doesn't it? The outputs of the

Err, I'll say "yes"?   :-)

>two commands asked for, please.

My apologies.

 lpstat -t;

scheduler is running
system default destination: Officejet_6700
device for Officejet_6700: hp:/net/Officejet_6700?ip=192.168.1.53
device for Officejet_6700_fax: hpfax:/net/Officejet_6700?ip=192.168.1.53
Officejet_6700 accepting requests since Thu 05 Mar 2020 12:32:45 GMT
Officejet_6700_fax accepting requests since Sat 16 Nov 2019 11:52:45 GMT
printer Officejet_6700 is idle.  enabled since Thu 05 Mar 2020 12:32:45
GMT
printer Officejet_6700_fax is idle.  enabled since Sat 16 Nov 2019
11:52:45 GMT

and

 lpinfo -v (actually 'sudo lpinfo -v', since lpinfo is in /usr/sbin)

network beh
direct hp
file cups-brf:/
network socket
serial serial:/dev/ttyS0?baud=115200
network ipps
network https
network http
network ipp
network lpd
direct hpfax
network socket://192.168.1.53:9100

-- 
 Regards  _
         / )           "The blindingly obvious is
        / _)rad        never immediately apparent"
Watching the people get lairy
I Predict A Riot - Kaiser Chiefs

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#219839 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

On Thu, Mar 05, 2020 at 12:38:12PM +0000, Brad Rogers wrote:
> On Thu, 5 Mar 2020 12:23:02 +0000
> Brian <ad44@cityscape.co.uk> wrote:
> 
> device for Officejet_6700: hp:/net/Officejet_6700?ip=192.168.1.53

I see nothing wrong with this URI, so, until we know better, I'll take
it that the bug is in the hp backend.

I can think of no other troubleshooting to do, although I suppose you
could backup /usr/lib/cups/backend/hp and replace it with the 3.19.12
one.

> network socket://192.168.1.53:9100

This URI should give printing. Do

  sudo lpadmin -p Officejet_6700 -v socket://192.168.1.53:9100

Revert with

  sudo lpadmin -p Officejet_6700 -v hp:/net/Officejet_6700?ip=192.168.1.53

(You will lose automatic scanner discovery with this URI).

-- 
Brian.

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#219845 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

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On Thu, 5 Mar 2020 15:28:00 +0000
Brian <ad44@cityscape.co.uk> wrote:

Hello Brian,

>I can think of no other troubleshooting to do, although I suppose you
>could backup /usr/lib/cups/backend/hp and replace it with the 3.19.12
>one.

Just tried that, and still nothing printed.  Reverted the change.

>This URI should give printing. Do
{snipped for brevity}
>(You will lose automatic scanner discovery with this URI).

Is that a permanent loss, or until I log out and back in or reboot?
Something else, perhaps?

I was going to add pointers for this thread to the bug report I created,
but I see you're ahead of me.   :-)

Thank you again for your patience and tuition.  I owe you a beer or
three.
 
-- 
 Regards  _
         / )           "The blindingly obvious is
        / _)rad        never immediately apparent"
Your life is like a schedule, you run to meet the bills
Life Kills - Human League

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#219853 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

On Thu, Mar 05, 2020 at 04:45:32PM +0000, Brad Rogers wrote:
> On Thu, 5 Mar 2020 15:28:00 +0000
> Brian <ad44@cityscape.co.uk> wrote:
> 
> Hello Brian,
> 
> >I can think of no other troubleshooting to do, although I suppose you
> >could backup /usr/lib/cups/backend/hp and replace it with the 3.19.12
> >one.
> 
> Just tried that, and still nothing printed.  Reverted the change.

Further confirmation that the hp backend plays some part in the lack of
printing.
 
> >This URI should give printing. Do
> {snipped for brevity}
> >(You will lose automatic scanner discovery with this URI).
> 
> Is that a permanent loss, or until I log out and back in or reboot?
> Something else, perhaps?

Permanent. A URI will have to be supplied to simple-scan and xsane. For
your machine:

  xsane hpaio:/net/Officejet_6700?ip=192.168.1.53

An alias for this could be used.

> I was going to add pointers for this thread to the bug report I created,
> but I see you're ahead of me.   :-)
> 
> Thank you again for your patience and tuition.  I owe you a beer or
> three.

It takes two to tango. :)

-- 
Brian.

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#219855 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

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On Thu, 5 Mar 2020 17:59:34 +0000
Brian <ad44@cityscape.co.uk> wrote:

Hello Brian,

>> >I can think of no other troubleshooting to do, although I suppose you
>> >could backup /usr/lib/cups/backend/hp and replace it with the 3.19.12
>> Just tried that, and still nothing printed.  Reverted the change.  
>Further confirmation that the hp backend plays some part in the lack of
>printing.

At least that's something.

>> Is that a permanent loss, or until I log out and back in or reboot?
>> Something else, perhaps?  
>Permanent. A URI will have to be supplied to simple-scan and xsane. For

Ouch.  At least there's a workaround.  Thanks.

As I said in my reply to songbird, I'll probably just downgrade to
3.19.12 and keep an eye out for updates.  Adding info to the bug report
as it develops, and I've got something useful to offer, of course.

Strange that, so far, I appear to be the only person that's happened
across this problem.

>> Thank you again for your patience and tuition.  I owe you a beer or
>> three.  
>It takes two to tango. :)

Yeah, it never was much fun on my own.   ;-)

-- 
 Regards  _
         / )           "The blindingly obvious is
        / _)rad        never immediately apparent"
Please don't ask me
Ask Mr Waverley - The Cortinas

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#219843 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

Brad Rogers wrote:

...

just on the off-chance, have you completely removed/purged
cups and related packages as much as possible and then
reinstalled from scratch again?

  i know this sort of thing isn't really often the kind
of way to figure out what is going on, but sometimes it
just fixes whatever was broken.


  songbird

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#219849 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

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On Thu, 5 Mar 2020 12:05:50 -0500
songbird <songbird@anthive.com> wrote:

Hello songbird,

>just on the off-chance, have you completely removed/purged
>cups and related packages as much as possible and then
>reinstalled from scratch again?

No, I haven't.  Frankly, it makes me feel weak to even think about doing
so.  I don't like fiddling at that sort of level of the OS.  I'm happy
playing in user space.  Beyond that, I tend to rely on guidance from
others.  As you go on to say, purging/reinstalling (paraphrasing, I
know) is not really a 'Linuxy' thing to do.

The reason for Brian patiently walking me through some diagnostics is
because he's involved with the dev team.  At least I think he is.  Either
way, he clearly knows his stuff, and managed to demotrate that;

a) the printer is fine
b) cabling is good
c) networking is good



Since v3.19.12 still works, I'll probably reinstall that, and have done
with it for the time being.

Obviously, when updates appear, I'll try them out.

-- 
 Regards  _
         / )           "The blindingly obvious is
        / _)rad        never immediately apparent"
I'm not here for your entertainment
U & Ur Hand - P!nk

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#219852 — Re: HPLIP - upgrade to 3.20.2 and can no longer print. (version corrected)

Brad Rogers wrote:
> The reason for Brian patiently walking me through some diagnostics is
> because he's involved with the dev team.  At least I think he is.  Either
> way, he clearly knows his stuff, and managed to demotrate that;
> 
> a) the printer is fine
> b) cabling is good
> c) networking is good

I remember that CUPS disables queues after encountering an error.
Did you reenable the queue?

Can be enabled via web-interface: http://localhost:631/

Regards,
	Klau.s
-- 
Klaus Singvogel
GnuPG-Key-ID: 1024R/5068792D  1994-06-27

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#219786

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Quoting Brad Rogers (2020-03-04 16:04:07)
> On Wed, 04 Mar 2020 15:47:45 +0100
> Jonas Smedegaard <jonas@jones.dk> wrote:
> 
> >Thanks for clarifying.  Yes, the two bugs filed today relates only to
> 
> I was too wrapped up in details to see the blindingly obvious....
> 
> >unstable, and your explicitly omitting details about suppressed 
> >recommended packages must mean that you have none of that.
> 
> ....I don't routinely install recommended packages.  AFAICS, the 
> recommends for hplip relate mostly to scanning, rather than printing 
> so probably not relevant.  Of course, I'm no expert.

When you routinely ignore recommendations from those developing your 
system, then I find it all too likely that your system is too broken in 
too many surprising ways.

Feel free to insist that ignoring recommendations works fine for you 
(others before you have insisted on that), just please mention 
explicitly that practice of yours when seeking help, so that those 
believing in the sanity of following recommendations can avoid getting 
frustrated figuring out which not-broken-by-another-definition breakage 
might have caused your issue.


> Should I still go ahead and file a report?

I don't know.

Good luck with your system.


 - Jonas

-- 
 * Jonas Smedegaard - idealist & Internet-arkitekt
 * Tlf.: +45 40843136  Website: http://dr.jones.dk/

 [x] quote me freely  [ ] ask before reusing  [ ] keep private

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#219880

04.03.20, 14:44 CET Brad Rogers:

> Is anybody else having issues with hplip 3.20.0?

There might be an upstream issue with hplip 3.20.
I'm on Arch and since the upgrade of hplip to 3.20.2 I was unable to
print. My MFP 377dw spit out multiple pages - some blank, some showing a
line or two of gibberish - when trying to print something.
Downgrading to 3.19.12 fixed that for me.

-- 
Regards
  mks

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