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Groups > linux.debian.user > #212052 > unrolled thread

hp-plugin fails

Started byPierre Frenkiel <pierre.frenkiel@gmail.com>
First post2019-08-01 15:40 +0200
Last post2019-08-03 13:30 +0200
Articles 20 on this page of 42 — 8 participants

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Contents

  hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-01 15:40 +0200
    Re: hp-plugin fails <tomas@tuxteam.de> - 2019-08-01 16:20 +0200
      Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-02 01:20 +0200
    Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-01 16:40 +0200
      Re: hp-plugin fails Eduardo M KALINOWSKI <eduardo@kalinowski.com.br> - 2019-08-01 18:10 +0200
        Re: hp-plugin fails Eduardo M KALINOWSKI <eduardo@kalinowski.com.br> - 2019-08-01 18:20 +0200
          Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-01 20:10 +0200
        Re: hp-plugin fails <tomas@tuxteam.de> - 2019-08-01 20:10 +0200
        Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-01 20:10 +0200
      Re: hp-plugin fails <tomas@tuxteam.de> - 2019-08-01 19:30 +0200
    Re: hp-plugin fails Michael Kesper <mkesper@schokokeks.org> - 2019-08-01 16:40 +0200
      Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-01 16:50 +0200
        Re: hp-plugin fails Michael Kesper <mkesper@schokokeks.org> - 2019-08-01 17:00 +0200
          Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-01 17:10 +0200
      Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-01 18:00 +0200
        Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-01 19:00 +0200
          Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-06 09:00 +0200
      Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-01 18:00 +0200
    Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-01 17:40 +0200
      Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-01 18:00 +0200
        Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-01 18:00 +0200
        Re: hp-plugin fails Brad Rogers <brad@fineby.me.uk> - 2019-08-01 18:10 +0200
          Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-01 20:00 +0200
            Re: hp-plugin fails Brad Rogers <brad@fineby.me.uk> - 2019-08-01 20:30 +0200
            Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-01 20:50 +0200
              Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-02 09:10 +0200
                Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-02 11:10 +0200
                  Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-02 12:40 +0200
                    Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-02 13:00 +0200
                      Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-02 13:10 +0200
                        Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-02 13:30 +0200
                          Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-02 13:50 +0200
                            Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-02 14:10 +0200
                              Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-02 15:30 +0200
                                Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-02 16:30 +0200
                                Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-03 10:00 +0200
            Re: hp-plugin fails Curt <curty@free.fr> - 2019-08-01 21:40 +0200
              Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-01 21:50 +0200
                Re: hp-plugin fails Curt <curty@free.fr> - 2019-08-02 10:10 +0200
                  Re: hp-plugin fails Brian <ad44@cityscape.co.uk> - 2019-08-02 10:50 +0200
              Re: hp-plugin fails mick crane <mick.crane@gmail.com> - 2019-08-03 12:10 +0200
                Re: hp-plugin fails Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2019-08-03 13:30 +0200

Page 1 of 3  [1] 2 3  Next page →


#212052 — hp-plugin fails

FromPierre Frenkiel <pierre.frenkiel@gmail.com>
Date2019-08-01 15:40 +0200
Subjecthp-plugin fails
Message-ID<yqjtg-7Kt-13@gated-at.bofh.it>
hi,

when I run hp-plugin on my laptop (debian/stretch), it says
    driver plugin for HPLIP 3.16.11 already installed ...
    (the hplip package version is 3.16.11)

if I do that on my desktop (debian/buster), I get:
    error: Unable to open /data/home/frenkiel/.hplip/hp-plugin.lock lock file.
    (the hplip package version is 3.18.12)

sudo hp-plugin gives:
    warning: It is not recommended to run 'hp-plugin' in a root mode.


googling didn't give me any useful information...

I tried also:
    hp-diagnose_plugin
     which gives: failed to install plugin

    sudo hp-diagnose_plugin ==>
       warning: It is not recommended to run 'hp-plugin' in a root mode.
       Checking for network connection...
       Downloading plug-in from:
       Downloading plug-in: [\
    but the download runs forever, with 0% downloaded

Can anybody suggest a fix?

best regards,
-- 
Pierre Frenkiel

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#212056

From<tomas@tuxteam.de>
Date2019-08-01 16:20 +0200
Message-ID<yqk5Y-8fM-9@gated-at.bofh.it>
In reply to#212052

[Multipart message — attachments visible in raw view] — view raw

On Thu, Aug 01, 2019 at 03:38:04PM +0200, Pierre Frenkiel wrote:
> hi,
> 
> when I run hp-plugin on my laptop (debian/stretch), it says
>    driver plugin for HPLIP 3.16.11 already installed ...
>    (the hplip package version is 3.16.11)
> 
> if I do that on my desktop (debian/buster), I get:
>    error: Unable to open /data/home/frenkiel/.hplip/hp-plugin.lock lock file.
>    (the hplip package version is 3.18.12)

Guess...

> sudo hp-plugin gives:
>    warning: It is not recommended to run 'hp-plugin' in a root mode.

Perhaps you succeeded running hp-plugin once as root and it created the
lock file (/data/home/frenkiel/.hplip/hp-plugin.lock) with root permission?

What does "ls -l /data/home/frenkiel/.hplip/hp-plugin.lock" say?
(or even better: "ls -al /data/home/frenkiel/.hplip", so we can
see the access metadata of the directory too).

Cheers
-- t

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#212121

FromBrian <ad44@cityscape.co.uk>
Date2019-08-02 01:20 +0200
Message-ID<yqswx-58q-5@gated-at.bofh.it>
In reply to#212056
On Thu 01 Aug 2019 at 16:19:16 +0200, tomas@tuxteam.de wrote:

> On Thu, Aug 01, 2019 at 03:38:04PM +0200, Pierre Frenkiel wrote:
> > hi,
> > 
> > when I run hp-plugin on my laptop (debian/stretch), it says
> >    driver plugin for HPLIP 3.16.11 already installed ...
> >    (the hplip package version is 3.16.11)
> > 
> > if I do that on my desktop (debian/buster), I get:
> >    error: Unable to open /data/home/frenkiel/.hplip/hp-plugin.lock lock file.
> >    (the hplip package version is 3.18.12)
> 
> Guess...
> 
> > sudo hp-plugin gives:
> >    warning: It is not recommended to run 'hp-plugin' in a root mode.
> 
> Perhaps you succeeded running hp-plugin once as root and it created the
> lock file (/data/home/frenkiel/.hplip/hp-plugin.lock) with root permission?
> 
> What does "ls -l /data/home/frenkiel/.hplip/hp-plugin.lock" say?
> (or even better: "ls -al /data/home/frenkiel/.hplip", so we can
> see the access metadata of the directory too).

Permissions on files and directories are likely not the issue here.

A user can (and as recommended above, should) run hp-plugin. After the
plugin is downloaded and the licence agreed to the root password is
requested. The installation then takes place.

On issuing the command 'hp-plugin' hp-plugin.lock should be created in
~/.hplip. The error message above is a complaint that this file cannot
be opened because possibly it cannot be found.

-- 
Brian.

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#212060

FromPierre Frenkiel <pierre.frenkiel@gmail.com>
Date2019-08-01 16:40 +0200
Message-ID<yqkpk-8mB-1@gated-at.bofh.it>
In reply to#212052
On Thu, 1 Aug 2019, tomas@tuxteam.de wrote:
> Perhaps you succeeded running hp-plugin once as root and it created the 
> lock file (/data/home/frenkiel/.hplip/hp-plugin.lock) with root permission

    hi Tomas,
    thank you for your suggestion, but it's of course the first thing I checked
    and  found no lock file
    Anyway, I dont see how running anything as root, in the root tree,
    could create a file in mmy home tree.

best regards,
-- 
Pierre Frenkiel

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#212077

FromEduardo M KALINOWSKI <eduardo@kalinowski.com.br>
Date2019-08-01 18:10 +0200
Message-ID<yqlOq-Ww-9@gated-at.bofh.it>
In reply to#212060
On qui, 01 ago 2019, Pierre Frenkiel wrote:
> On Thu, 1 Aug 2019, tomas@tuxteam.de wrote:
>> Perhaps you succeeded running hp-plugin once as root and it created  
>> the lock file (/data/home/frenkiel/.hplip/hp-plugin.lock) with root  
>> permission
>
>    hi Tomas,
>    thank you for your suggestion, but it's of course the first thing  
> I checked
>    and  found no lock file
>    Anyway, I dont see how running anything as root, in the root tree,
>    could create a file in mmy home tree.

And what are the permissions in the directory, as Tomas asked? (ls -al  
/data/home/frenkiel/.hplip)

-- 
Eduardo M KALINOWSKI
eduardo@kalinowski.com.br

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#212081

FromEduardo M KALINOWSKI <eduardo@kalinowski.com.br>
Date2019-08-01 18:20 +0200
Message-ID<yqlY6-10b-15@gated-at.bofh.it>
In reply to#212077
On qui, 01 ago 2019, Eduardo M KALINOWSKI wrote:
> And what are the permissions in the directory, as Tomas asked?
> (ls -al /data/home/frenkiel/.hplip)

Even better, "ls -ald /data/home/frenkiel/.hplip"

-- 
Eduardo M KALINOWSKI
eduardo@kalinowski.com.br

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#212093

FromPierre Frenkiel <pierre.frenkiel@gmail.com>
Date2019-08-01 20:10 +0200
Message-ID<yqnGx-28Q-3@gated-at.bofh.it>
In reply to#212081
On Thu, 1 Aug 2019, Eduardo M KALINOWSKI wrote:

> On qui, 01 ago 2019, Eduardo M KALINOWSKI wrote:
>> And what are the permissions in the directory, as Tomas asked?
>> (ls -al /data/home/frenkiel/.hplip)
>
> Even better, "ls -ald /data/home/frenkiel/.hplip"

no, not better: you have already the information with
     "ls -al /data/home/frenkiel/.hplip"
looking at the . directory


best regards,
-- 
Pierre Frenkiel

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#212095

From<tomas@tuxteam.de>
Date2019-08-01 20:10 +0200
Message-ID<yqnGx-28Q-13@gated-at.bofh.it>
In reply to#212077

[Multipart message — attachments visible in raw view] — view raw

On Thu, Aug 01, 2019 at 08:02:24PM +0200, Pierre Frenkiel wrote:
> On Thu, 1 Aug 2019, Eduardo M KALINOWSKI wrote:
> 
> >On qui, 01 ago 2019, Pierre Frenkiel wrote:
> >>On Thu, 1 Aug 2019, tomas@tuxteam.de wrote:
> >>>Perhaps you succeeded running hp-plugin once as root and it
> >>>created the lock file
> >>>(/data/home/frenkiel/.hplip/hp-plugin.lock) with root
> >>>permission
> >>
> >>  hi Tomas,
> >>  thank you for your suggestion, but it's of course the first
> >>thing I checked
> >>  and  found no lock file
> >>  Anyway, I dont see how running anything as root, in the root tree,
> >>  could create a file in mmy home tree.
> >
> >And what are the permissions in the directory, as Tomas asked? (ls
> >-al /data/home/frenkiel/.hplip)
> >
> 
> drwxr-----   3 frenkiel frenkiel  4096 Aug  1 15:00 .
> drwx------ 311 frenkiel frenkiel 20480 Aug  1 20:00 ..
> drwxr-xr-x   3 frenkiel frenkiel  4096 Feb 24 18:01 .gnupg
> -rw-r-----   1 frenkiel frenkiel  4978 Jul  3 12:49 hp-doctor.log
> -rw-r-----   1 frenkiel frenkiel   541 Aug  1 09:37 hplip.conf
> -rw-r-----   1 frenkiel frenkiel   216 Jul  3 13:03 hplip_queues.log
> -rw-r-----   1 frenkiel frenkiel     0 Jul  4 17:31 hp-upgrade.log

I see.

You might want to run the program under strace, to see whether
it's telling the truth (strace -o <your trace file> <your command>).

You might see, near the end of your trace file, what the program
is trying to do and what fails...

Cheers
-- t

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#212096

FromPierre Frenkiel <pierre.frenkiel@gmail.com>
Date2019-08-01 20:10 +0200
Message-ID<yqnGx-28Q-15@gated-at.bofh.it>
In reply to#212077
On Thu, 1 Aug 2019, Eduardo M KALINOWSKI wrote:

> On qui, 01 ago 2019, Pierre Frenkiel wrote:
>> On Thu, 1 Aug 2019, tomas@tuxteam.de wrote:
>>> Perhaps you succeeded running hp-plugin once as root and it created the 
>>> lock file (/data/home/frenkiel/.hplip/hp-plugin.lock) with root permission
>>
>>   hi Tomas,
>>   thank you for your suggestion, but it's of course the first thing I 
>> checked
>>   and  found no lock file
>>   Anyway, I dont see how running anything as root, in the root tree,
>>   could create a file in mmy home tree.
>
> And what are the permissions in the directory, as Tomas asked? (ls -al 
> /data/home/frenkiel/.hplip)
>

drwxr-----   3 frenkiel frenkiel  4096 Aug  1 15:00 .
drwx------ 311 frenkiel frenkiel 20480 Aug  1 20:00 ..
drwxr-xr-x   3 frenkiel frenkiel  4096 Feb 24 18:01 .gnupg
-rw-r-----   1 frenkiel frenkiel  4978 Jul  3 12:49 hp-doctor.log
-rw-r-----   1 frenkiel frenkiel   541 Aug  1 09:37 hplip.conf
-rw-r-----   1 frenkiel frenkiel   216 Jul  3 13:03 hplip_queues.log
-rw-r-----   1 frenkiel frenkiel     0 Jul  4 17:31 hp-upgrade.log

best regards,
-- 
Pierre Frenkiel

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#212088

From<tomas@tuxteam.de>
Date2019-08-01 19:30 +0200
Message-ID<yqn3Q-1EP-3@gated-at.bofh.it>
In reply to#212060

[Multipart message — attachments visible in raw view] — view raw

On Thu, Aug 01, 2019 at 04:37:25PM +0200, Pierre Frenkiel wrote:
> On Thu, 1 Aug 2019, tomas@tuxteam.de wrote:
> >Perhaps you succeeded running hp-plugin once as root and it
> >created the lock file (/data/home/frenkiel/.hplip/hp-plugin.lock)
> >with root permission
> 
>    hi Tomas,
>    thank you for your suggestion, but it's of course the first thing I checked
>    and  found no lock file

And the directory (.hplip) above it is readable/writable for you?

>    Anyway, I dont see how running anything as root, in the root tree,
>    could create a file in mmy home tree.

Why not? Depending on how you "become" root,

 - the $HOME environment variable could be still point at "your" home
 - you acquired root's effective, not its real user id -- and the process
   in question looks for the current real user's home (not the default
   in sudo, but afaik that's what might happen, e.g. with setuid
   programs).

Something like that.

Cheers
-- tomás

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#212061

FromMichael Kesper <mkesper@schokokeks.org>
Date2019-08-01 16:40 +0200
Message-ID<yqkpk-8mB-5@gated-at.bofh.it>
In reply to#212052

[Multipart message — attachments visible in raw view] — view raw

Hi all,

On 01.08.19 15:38, Pierre Frenkiel wrote:
> hi,
> 
> when I run hp-plugin on my laptop (debian/stretch), it says
>    driver plugin for HPLIP 3.16.11 already installed ...
>    (the hplip package version is 3.16.11)
> 
> if I do that on my desktop (debian/buster), I get:
>    error: Unable to open /data/home/frenkiel/.hplip/hp-plugin.lock lock file.
>    (the hplip package version is 3.18.12)
> 
> sudo hp-plugin gives:
>    warning: It is not recommended to run 'hp-plugin' in a root mode.
>
> Can anybody suggest a fix?

Return that printer and use one that is fully supported by free software.
Honestly, this is very annoying of HP:
Cheap ink printer-scanners are totally usable without this,
laser printer-scanners can only be used to print without this non-free garbage. :(

End of rant

Michael

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#212062

FromPierre Frenkiel <pierre.frenkiel@gmail.com>
Date2019-08-01 16:50 +0200
Message-ID<yqkyZ-8qD-1@gated-at.bofh.it>
In reply to#212061
On Thu, 1 Aug 2019, Michael Kesper wrote:

> Return that printer and use one that is fully supported by free software.
> Honestly, this is very annoying of HP:
> Cheap ink printer-scanners are totally usable without this,
> laser printer-scanners can only be used to print without this non-free garbage. :(
>
   I don't understand your answer: obviously, the problem is not with the printer,
   as everything works perfectly from 2 laptops, and printing also works
   perfectly from my desktop. The only failure is for scanning, but that's not
   a problem, as I can scan on the laserjet from the laptops, or scan on my envy
   from my desktop.
   As the question was merely to satisfy my curiosity, I'll stop to bother people
   (and me also!), with that.

best regards,
-- 
Pierre Frenkiel

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#212064

FromMichael Kesper <mkesper@schokokeks.org>
Date2019-08-01 17:00 +0200
Message-ID<yqkIG-8ur-9@gated-at.bofh.it>
In reply to#212062

[Multipart message — attachments visible in raw view] — view raw

Hi Pierre,

I did by no means want to offend you.

The fact stays, though:
You can scan from these other PCs because they are supported by this non-free binary.
As soon as that stops working, the scanning will not be supported anymore.
Someone should reverse engineer it.

Bye
Michael 

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#212066

FromPierre Frenkiel <pierre.frenkiel@gmail.com>
Date2019-08-01 17:10 +0200
Message-ID<yqkSl-lV-3@gated-at.bofh.it>
In reply to#212064
On Thu, 1 Aug 2019, Michael Kesper wrote:

> Hi Pierre,
>
> I did by no means want to offend you.
>
> The fact stays, though:
> You can scan from these other PCs because they are supported by this non-free binary.
> As soon as that stops working, the scanning will not be supported anymore.
> Someone should reverse engineer it.
>
> Bye
> Michael

  hi Michael,
  I found no offense!
  I'll use the program as long as it works (cross fingers).
  So, as say the english "wait and see"

best regards,
-- 
Pierre Frenkiel

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#212070

FromPierre Frenkiel <pierre.frenkiel@gmail.com>
Date2019-08-01 18:00 +0200
Message-ID<yqlEJ-DA-3@gated-at.bofh.it>
In reply to#212061
On Thu, 1 Aug 2019, Brian wrote:

> Recent HP MFDs all provide an AirPrint facility. The printing aspect
> is fully supported on buster without anything non-free. I hope this is
> welcome news.
>
> It is also probable the devices have an AirScan service. No plugin is
> needed to use that.
>
> Bottom line: printing and scanning are fully supported by free software.

  would you be kind enough to list the non-free and free softwares

best regards,
-- 
Pierre Frenkiel

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#212085

FromBrian <ad44@cityscape.co.uk>
Date2019-08-01 19:00 +0200
Message-ID<yqmAO-1eb-13@gated-at.bofh.it>
In reply to#212070
On Thu 01 Aug 2019 at 17:57:35 +0200, Pierre Frenkiel wrote:

> On Thu, 1 Aug 2019, Brian wrote:
> 
> > Recent HP MFDs all provide an AirPrint facility. The printing aspect
> > is fully supported on buster without anything non-free. I hope this is
> > welcome news.
> > 
> > It is also probable the devices have an AirScan service. No plugin is
> > needed to use that.
> > 
> > Bottom line: printing and scanning are fully supported by free software.
> 
>  would you be kind enough to list the non-free and free softwares

Printing is comprehensively covered on the wiki. A starting point is

  https://wiki.debian.org/QuickPrintQueuesCUPS

Scanning is trickier because user-facing software needs developing.
Have look at 

  https://wiki.debian.org/SaneOverNetwork#airprint

-- 
Brian.  

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#212299

FromPierre Frenkiel <pierre.frenkiel@gmail.com>
Date2019-08-06 09:00 +0200
Message-ID<ys1BU-7hM-1@gated-at.bofh.it>
In reply to#212085
On Thu, 1 Aug 2019, Brian wrote:

> Printing is comprehensively covered on the wiki. A starting point is
>
>  https://wiki.debian.org/QuickPrintQueuesCUPS
>
> Scanning is trickier because user-facing software needs developing.
> Have look at
>
>  https://wiki.debian.org/SaneOverNetwork#airprint
>
  thank you Brian for these 2 interesting links

best regards,
-- 
Pierre Frenkiel

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#212073

FromBrian <ad44@cityscape.co.uk>
Date2019-08-01 18:00 +0200
Message-ID<yqlEJ-DA-5@gated-at.bofh.it>
In reply to#212061
On Thu 01 Aug 2019 at 16:30:52 +0200, Michael Kesper wrote:

> Hi all,
> 
> On 01.08.19 15:38, Pierre Frenkiel wrote:
> > hi,
> > 
> > when I run hp-plugin on my laptop (debian/stretch), it says
> >    driver plugin for HPLIP 3.16.11 already installed ...
> >    (the hplip package version is 3.16.11)
> > 
> > if I do that on my desktop (debian/buster), I get:
> >    error: Unable to open /data/home/frenkiel/.hplip/hp-plugin.lock lock file.
> >    (the hplip package version is 3.18.12)
> > 
> > sudo hp-plugin gives:
> >    warning: It is not recommended to run 'hp-plugin' in a root mode.
> >
> > Can anybody suggest a fix?
> 
> Return that printer and use one that is fully supported by free software.
> Honestly, this is very annoying of HP:
> Cheap ink printer-scanners are totally usable without this,
> laser printer-scanners can only be used to print without this non-free garbage. :(

Recent HP MFDs all provide an AirPrint facility. The printing aspect
is fully supported on buster without anything non-free. I hope this is
welcome news.

It is also probable the devices have an AirScan service. No plugin is
needed to use that.

Bottom line: printing and scanning are fully supported by free software.

-- 
Brian.

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#212068

FromBrian <ad44@cityscape.co.uk>
Date2019-08-01 17:40 +0200
Message-ID<yqlln-wh-13@gated-at.bofh.it>
In reply to#212052
On Thu 01 Aug 2019 at 15:38:04 +0200, Pierre Frenkiel wrote:

> hi,
> 
> when I run hp-plugin on my laptop (debian/stretch), it says
>    driver plugin for HPLIP 3.16.11 already installed ...
>    (the hplip package version is 3.16.11)
> 
> if I do that on my desktop (debian/buster), I get:
>    error: Unable to open /data/home/frenkiel/.hplip/hp-plugin.lock lock file.
>    (the hplip package version is 3.18.12)
> 
> sudo hp-plugin gives:
>    warning: It is not recommended to run 'hp-plugin' in a root mode.
> 
> 
> googling didn't give me any useful information...
> 
> I tried also:
>    hp-diagnose_plugin
>     which gives: failed to install plugin
> 
>    sudo hp-diagnose_plugin ==>
>       warning: It is not recommended to run 'hp-plugin' in a root mode.
>       Checking for network connection...
>       Downloading plug-in from:
>       Downloading plug-in: [\
>    but the download runs forever, with 0% downloaded
> 
> Can anybody suggest a fix?

The plugin can be downloaded from

  https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/

and installed with the -p option of hp-plugin.

-- 
Brian.

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#212071

FromPierre Frenkiel <pierre.frenkiel@gmail.com>
Date2019-08-01 18:00 +0200
Message-ID<yqlEJ-DA-1@gated-at.bofh.it>
In reply to#212068
On Thu, 1 Aug 2019, Brian wrote:

> The plugin can be downloaded from
>
>  https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/

    after waiting several minutes, I get:

       this site can't be reached ... timed out
>
> and installed with the -p option of hp-plugin.

     and this gives, as usual:

    error: Unable to open /home/frenkiel/.hplip/hp-plugin.lock lock file.

best regards,
-- 
Pierre Frenkiel

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