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Groups > linux.debian.user > #205315 > unrolled thread
| Started by | Rick Thomas <rbthomas@pobox.com> |
|---|---|
| First post | 2019-02-13 22:20 +0100 |
| Last post | 2019-02-14 07:40 +0100 |
| Articles | 5 — 3 participants |
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Installer can't find network interface on Intel NUC BOXNUC8i3BEH1 Rick Thomas <rbthomas@pobox.com> - 2019-02-13 22:20 +0100
Re: Installer can't find network interface on Intel NUC BOXNUC8i3BEH1 Laurent Dumont <laurentfdumont@gmail.com> - 2019-02-13 22:40 +0100
Re: Installer can't find network interface on Intel NUC BOXNUC8i3BEH1 Ben Hutchings <ben@decadent.org.uk> - 2019-02-14 02:50 +0100
Re: Installer can't find network interface on Intel NUC BOXNUC8i3BEH1 Rick Thomas <rbthomas@pobox.com> - 2019-02-14 04:10 +0100
Re: Installer can't find network interface on Intel NUC BOXNUC8i3BEH1 Rick Thomas <rbthomas@pobox.com> - 2019-02-14 07:40 +0100
| From | Rick Thomas <rbthomas@pobox.com> |
|---|---|
| Date | 2019-02-13 22:20 +0100 |
| Subject | Installer can't find network interface on Intel NUC BOXNUC8i3BEH1 |
| Message-ID | <xra6K-6jT-5@gated-at.bofh.it> |
I recently bought an intel NUC BOXNUC8i3BEH1. You can see a description of the product at Newegg:
https://www.newegg.com/Product/Product.aspx?Item=N82E16856102213
I’m trying to install Debian Stretch on it
debian-9.7.0-amd64-DVD-1.iso
and (later)
firmware-9.6.0-amd64-DVD-1.iso
I made a bootable USB stick the usual way with dd to copy the iso to the stick. It boots fine and loads some preliminary stuff. When it gets to trying to identify the network interface, it fails at that task and drops into a screen with a long list of network drivers for me to choose from.
I didn’t know what driver to load (the Newegg description says it uses an Intel networking chip, but I didn’t know which driver was needed by that chip) So I aborted the installation. On a hunch, I then tried to install Ubuntu (ubuntu-mate-18.04-desktop-amd64.iso) and that works fine. The network comes up automatically.
So, on Ubuntu, I typed “lspci -v” and searched the output for the network interface. It says that the driver installed for that interface is “e1000e”. A quick check on a working Stretch system shows that the e1000e driver *is* available in Debian. So, I think to myself, “Problem solved — all I have to do is specify the e1000e driver and all will be well!”
Not so fast… I boot the Debian “firmware-9.6…” stick and it gets to the list of drivers. I pick e1000e (with is there, along with a bunch of other Intel drivers) and go back to see if it now can see the interface. Nope! It still isn’t seeing the network.
What am I missing? What is Ubuntu doing to make this work that Debian doesn’t?
Anybody got any suggestions???
Thanks in advance,
Rick
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| From | Laurent Dumont <laurentfdumont@gmail.com> |
|---|---|
| Date | 2019-02-13 22:40 +0100 |
| Message-ID | <xra6K-6jT-9@gated-at.bofh.it> |
| In reply to | #205315 |
[Multipart message — attachments visible in raw view] — view raw
I'm not sure if it's the exact same case but I had the same issue with a more recent motherboard. Debian failed to detect the network card with the E1000 drivers. I tried an iso with the non free repo without success. A base Ubuntu iso install was able to detect and configure the network driver. I'll see if I can find the adapter version. It was an Intel based adapter. On Wed, Feb 13, 2019, 4:12 PM Rick Thomas <rbthomas@pobox.com wrote: > I recently bought an intel NUC BOXNUC8i3BEH1. You can see a description > of the product at Newegg: > https://www.newegg.com/Product/Product.aspx?Item=N82E16856102213 > > I’m trying to install Debian Stretch on it > debian-9.7.0-amd64-DVD-1.iso > and (later) > firmware-9.6.0-amd64-DVD-1.iso > > I made a bootable USB stick the usual way with dd to copy the iso to the > stick. It boots fine and loads some preliminary stuff. When it gets to > trying to identify the network interface, it fails at that task and drops > into a screen with a long list of network drivers for me to choose from. > > I didn’t know what driver to load (the Newegg description says it uses an > Intel networking chip, but I didn’t know which driver was needed by that > chip) So I aborted the installation. On a hunch, I then tried to install > Ubuntu (ubuntu-mate-18.04-desktop-amd64.iso) and that works fine. The > network comes up automatically. > > So, on Ubuntu, I typed “lspci -v” and searched the output for the network > interface. It says that the driver installed for that interface is > “e1000e”. A quick check on a working Stretch system shows that the e1000e > driver *is* available in Debian. So, I think to myself, “Problem solved — > all I have to do is specify the e1000e driver and all will be well!” > > Not so fast… I boot the Debian “firmware-9.6…” stick and it gets to the > list of drivers. I pick e1000e (with is there, along with a bunch of other > Intel drivers) and go back to see if it now can see the interface. Nope! > It still isn’t seeing the network. > > > What am I missing? What is Ubuntu doing to make this work that Debian > doesn’t? > > > Anybody got any suggestions??? > > Thanks in advance, > Rick > >
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| From | Ben Hutchings <ben@decadent.org.uk> |
|---|---|
| Date | 2019-02-14 02:50 +0100 |
| Subject | Re: Installer can't find network interface on Intel NUC BOXNUC8i3BEH1 |
| Message-ID | <xrek1-m3-3@gated-at.bofh.it> |
| In reply to | #205319 |
[Multipart message — attachments visible in raw view] — view raw
On Wed, 2019-02-13 at 16:17 -0500, Laurent Dumont wrote: > I'm not sure if it's the exact same case but I had the same issue with a > more recent motherboard. Debian failed to detect the network card with the > E1000 drivers. > > I tried an iso with the non free repo without success. > > A base Ubuntu iso install was able to detect and configure the network > driver. > > I'll see if I can find the adapter version. It was an Intel based adapter. [...] Unfortunately the various chips supported by e1000e are all subtly different and each new chip seems to need extra code in the driver. Debian 9 still has Linux 4.9 and we haven't backported those driver changes. There is supposed to be an optional installer build that uses a newer kernel version, but that hasn't officially happened yet. At this point you might be better off using the alpha release of the installer for Debian 10 "buster". Ben. -- Ben Hutchings When in doubt, use brute force. - Ken Thompson
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| From | Rick Thomas <rbthomas@pobox.com> |
|---|---|
| Date | 2019-02-14 04:10 +0100 |
| Message-ID | <xrfzs-1gO-1@gated-at.bofh.it> |
| In reply to | #205323 |
> On Feb 13, 2019, at 5:47 PM, Ben Hutchings <ben@decadent.org.uk> wrote: > > On Wed, 2019-02-13 at 16:17 -0500, Laurent Dumont wrote: >> I'm not sure if it's the exact same case but I had the same issue with a >> more recent motherboard. Debian failed to detect the network card with the >> E1000 drivers. >> >> I tried an iso with the non free repo without success. >> >> A base Ubuntu iso install was able to detect and configure the network >> driver. >> >> I'll see if I can find the adapter version. It was an Intel based adapter. > [...] > > Unfortunately the various chips supported by e1000e are all subtly > different and each new chip seems to need extra code in the driver. > Debian 9 still has Linux 4.9 and we haven't backported those driver > changes. > > There is supposed to be an optional installer build that uses a newer > kernel version, but that hasn't officially happened yet. > > At this point you might be better off using the alpha release of the > installer for Debian 10 "buster". > > Ben. > > -- > Ben Hutchings > When in doubt, use brute force. - Ken Thompson Thanks, Ben! I’ll give that a try! Rick
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| From | Rick Thomas <rbthomas@pobox.com> |
|---|---|
| Date | 2019-02-14 07:40 +0100 |
| Message-ID | <xriQF-3dV-1@gated-at.bofh.it> |
| In reply to | #205325 |
> On Feb 13, 2019, at 6:51 PM, Rick Thomas <rbthomas@pobox.com> wrote: > > > >> On Feb 13, 2019, at 5:47 PM, Ben Hutchings <ben@decadent.org.uk> wrote: >> >> On Wed, 2019-02-13 at 16:17 -0500, Laurent Dumont wrote: >>> I'm not sure if it's the exact same case but I had the same issue with a >>> more recent motherboard. Debian failed to detect the network card with the >>> E1000 drivers. >>> >>> I tried an iso with the non free repo without success. >>> >>> A base Ubuntu iso install was able to detect and configure the network >>> driver. >>> >>> I'll see if I can find the adapter version. It was an Intel based adapter. >> [...] >> >> Unfortunately the various chips supported by e1000e are all subtly >> different and each new chip seems to need extra code in the driver. >> Debian 9 still has Linux 4.9 and we haven't backported those driver >> changes. >> >> There is supposed to be an optional installer build that uses a newer >> kernel version, but that hasn't officially happened yet. >> >> At this point you might be better off using the alpha release of the >> installer for Debian 10 "buster". >> >> Ben. >> >> -- >> Ben Hutchings >> When in doubt, use brute force. - Ken Thompson > > Thanks, Ben! > > I’ll give that a try! > Rick That works! I used the amd64 “alpha5” image. I had to install the non-free firmware to get the wifi to work, but I probably would have done that anyway! Thanks for your help! Rick
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