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Remote Access

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  Remote Access Francisco M Neto <fmneto@fmneto.com.br> - 2019-04-17 16:00 +0200
    Re: Remote Access Kevin DAGNEAUX <kevin.dagneaux@fiitelcom.fr> - 2019-04-17 16:40 +0200
    Re: Remote Access Dan Ritter <dsr@randomstring.org> - 2019-04-17 17:00 +0200
    Re: Remote Access "Alexander V. Makartsev" <avbetev@gmail.com> - 2019-04-17 17:40 +0200
      Re: Remote Access Francisco M Neto <fmneto@fmneto.com.br> - 2019-04-17 18:50 +0200

#207638 — Remote Access

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Greetings!

	At work, we have several computers that are located at different
locations throughout the country. Some of them are highly inaccessible by usual
means, and it requires a certain planning to reach them to have direct access.
Therefore, we have been using TeamViewer software to access those machines
remotely. 

	However, the "powers that be" have decided that TeamViewer is not worth
the investment on a commercial license for unrestricted use, and therefore I
have been asked to find a replacement.

	Do any of you good fellows know of some software (or service for that
matter) that might perform the same task? Regular VNC (e.g. tigervnc) is not
quite enough, since each site runs inside the infrastructure of other people,
and therefore we do not have control over their networking environment; some of
the have real IPs, and others are behind firewalls and NATs, which render a
regular direct connection impossible.

Thanks in advance,
Francisco

-- 
[]'s,

Francisco M Neto

GPG: 4096R/D692FBF0

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#207640

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Le 17/04/2019 à 15:35, Francisco M Neto a écrit :
> Greetings!
>
> 	At work, we have several computers that are located at different
> locations throughout the country. Some of them are highly inaccessible by usual
> means, and it requires a certain planning to reach them to have direct access.
> Therefore, we have been using TeamViewer software to access those machines
> remotely.
>
> 	However, the "powers that be" have decided that TeamViewer is not worth
> the investment on a commercial license for unrestricted use, and therefore I
> have been asked to find a replacement.
>
> 	Do any of you good fellows know of some software (or service for that
> matter) that might perform the same task? Regular VNC (e.g. tigervnc) is not
> quite enough, since each site runs inside the infrastructure of other people,
> and therefore we do not have control over their networking environment; some of
> the have real IPs, and others are behind firewalls and NATs, which render a
> regular direct connection impossible.
>
> Thanks in advance,
> Francisco

Hi,

You can take a look at anydesk

Kevin

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#207641

Francisco M Neto wrote: 
> Greetings!
> 
> 	At work, we have several computers that are located at different
> locations throughout the country. Some of them are highly inaccessible by usual
> means, and it requires a certain planning to reach them to have direct access.
> Therefore, we have been using TeamViewer software to access those machines
> remotely. 
> 
> 	However, the "powers that be" have decided that TeamViewer is not worth
> the investment on a commercial license for unrestricted use, and therefore I
> have been asked to find a replacement.
> 
> 	Do any of you good fellows know of some software (or service for that
> matter) that might perform the same task? Regular VNC (e.g. tigervnc) is not
> quite enough, since each site runs inside the infrastructure of other people,
> and therefore we do not have control over their networking environment; some of
> the have real IPs, and others are behind firewalls and NATs, which render a
> regular direct connection impossible.

It sounds like what you really want is a VPN connecting the
remote machines to your management network. Then you can use
VNC or whatever else.

-dsr-

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#207644

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On 17.04.2019 18:35, Francisco M Neto wrote:
> Greetings!
>
> 	At work, we have several computers that are located at different
> locations throughout the country. Some of them are highly inaccessible by usual
> means, and it requires a certain planning to reach them to have direct access.
> Therefore, we have been using TeamViewer software to access those machines
> remotely. 
>
> 	However, the "powers that be" have decided that TeamViewer is not worth
> the investment on a commercial license for unrestricted use, and therefore I
> have been asked to find a replacement.
>
> 	Do any of you good fellows know of some software (or service for that
> matter) that might perform the same task? Regular VNC (e.g. tigervnc) is not
> quite enough, since each site runs inside the infrastructure of other people,
> and therefore we do not have control over their networking environment; some of
> the have real IPs, and others are behind firewalls and NATs, which render a
> regular direct connection impossible.
>
> Thanks in advance,
> Francisco
>
If your aim is to get one, completely free of charge, software for
remote access to your "mixed bag" of hosts and environments, then I'm
pretty sure you're out of luck.
You will have to pick from many different solutions, for each remote
environment and each host and manage them all by yourself.
TeamViewer and AnyDesk are probably the only solutions (at least
trustworthy) that could run on multiple OS and allow remote access by
IDs, instead of IPs, which is essential in your use-case.
There are other less trustworthy and secure solutions available, like
"Ammyy Admin" and "AeroAdmin", but they look and feel really sloppy and
have many feature limitations.

There is also a possibility of creating tunnel VPN connections from each
host to one VPN server (remote hosts will initiate connections), so you
will be able to access different networks and hosts on them over the
Internet.
This is of course depends on how strict firewalls on remote locations
will be, but if you will go that route, you can use essentially any
remote management software you like.
For that case, personally I recommend NoMachine, which could be used for
free, on any major OS and also it is the only remote desktop solution in
the World that allows you to authenticate by private-key.
I think, you can achieve this by using OpenVPN, since it is less
firewall dependent than IPSec.



-- 
With kindest regards, Alexander.

⢀⣴⠾⠻⢶⣦⠀ 
⣾⠁⢠⠒⠀⣿⡁ Debian - The universal operating system
⢿⡄⠘⠷⠚⠋⠀ https://www.debian.org
⠈⠳⣄⠀⠀⠀⠀ 

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#207651

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Hello!

	Thanks for all the replies; indeed the first option I found when
searching for alternatives was AnyDesk; however it falls under the same scope as
TeamViewer, of limiting free usage (as in "free beer") for "personal usage"
while charging for "commercial" use.

	As much as I don't want to, I might have to go with the VPN option.
Which might be troublesome since some of these systems are located in remove
areas (literally - like the middle of the Amazon forest or high up in the Andes
Mountain Range).

Cheers,
Francisco

-- 
[]'s,

Francisco M Neto

GPG: 4096R/D692FBF0

On Wed, 2019-04-17 at 20:39 +0500, Alexander V. Makartsev wrote:
> On 17.04.2019 18:35, Francisco M Neto wrote:
> > Greetings!
> > 
> > 	At work, we have several computers that are located at different
> > locations throughout the country. Some of them are highly inaccessible by
> > usual
> > means, and it requires a certain planning to reach them to have direct
> > access.
> > Therefore, we have been using TeamViewer software to access those machines
> > remotely. 
> > 
> > 	However, the "powers that be" have decided that TeamViewer is not worth
> > the investment on a commercial license for unrestricted use, and therefore I
> > have been asked to find a replacement.
> > 
> > 	Do any of you good fellows know of some software (or service for that
> > matter) that might perform the same task? Regular VNC (e.g. tigervnc) is not
> > quite enough, since each site runs inside the infrastructure of other
> > people,
> > and therefore we do not have control over their networking environment; some
> > of
> > the have real IPs, and others are behind firewalls and NATs, which render a
> > regular direct connection impossible.
> > 
> > Thanks in advance,
> > Francisco
> > 
>  If your aim is to get one, completely free of charge, software for remote
> access to your "mixed bag" of hosts and environments, then I'm pretty sure
> you're out of luck.
> You will have to pick from many different solutions, for each remote
> environment and each host and manage them all by yourself.
> TeamViewer and AnyDesk are probably the only solutions (at least trustworthy)
> that could run on multiple OS and allow remote access by IDs, instead of IPs,
> which is essential in your use-case.
> There are other less trustworthy and secure solutions available, like "Ammyy
> Admin" and "AeroAdmin", but they look and feel really sloppy and have many
> feature limitations.
> 
> There is also a possibility of creating tunnel VPN connections from each host
> to one VPN server (remote hosts will initiate connections), so you will be
> able to access different networks and hosts on them over the Internet.
> This is of course depends on how strict firewalls on remote locations will be,
> but if you will go that route, you can use essentially any remote management
> software you like.
> For that case, personally I recommend NoMachine, which could be used for free,
> on any major OS and also it is the only remote desktop solution in the World
> that allows you to authenticate by private-key.
> I think, you can achieve this by using OpenVPN, since it is less firewall
> dependent than IPSec.
> 
> 
> 

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