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Groups > linux.debian.user > #202476 > unrolled thread

Dell Trackpad - No Primary Button

Started byKent West <westk@acu.edu>
First post2018-11-15 17:20 +0100
Last post2018-11-15 22:40 +0100
Articles 7 — 2 participants

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  Dell Trackpad - No Primary Button Kent West <westk@acu.edu> - 2018-11-15 17:20 +0100
    Re: Dell Trackpad - No Primary Button Dan Ritter <dsr@randomstring.org> - 2018-11-15 17:30 +0100
      Re: Dell Trackpad - No Primary Button Kent West <westk@acu.edu> - 2018-11-15 18:00 +0100
        Re: Dell Trackpad - No Primary Button Dan Ritter <dsr@randomstring.org> - 2018-11-15 19:10 +0100
          Re: Dell Trackpad - No Primary Button Kent West <westk@acu.edu> - 2018-11-15 21:10 +0100
            Re: Dell Trackpad - No Primary Button Dan Ritter <dsr@randomstring.org> - 2018-11-15 21:40 +0100
              Re: Dell Trackpad - No Primary Button Kent West <westk@acu.edu> - 2018-11-15 22:40 +0100

#202476 — Dell Trackpad - No Primary Button

FromKent West <westk@acu.edu>
Date2018-11-15 17:20 +0100
SubjectDell Trackpad - No Primary Button
Message-ID<wUsx3-5IM-3@gated-at.bofh.it>

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I have a brand new Dell Latitude 5590 laptop on which I've installed Debian
9.6.

An external mouse works fine, but the finger-stick pointer doesn't work
(which I don't really care about), and the trackpad doesn't work right
(which hampers me).

The trackpad moves the mouse-pointer fine, but the top two buttons do
nothing (don't really care), and the bottom left is a secondary click and
the bottom right is a middle click (as reported by the "Test Your Settings"
area of the "Mouse & Touchpad" utility), and the"tap on the pad" function
does nothing.

I found the "Synaptics Touchpad" article on the Debian WIKI, which says
that "egrep -i 'synap|alps|etps|elan' /proc/bus/input/devices" will tell me
the type of touchpad I have, but that returns nothing, as does a simpler
"ls -lah /proc/bus/input/devices".

This document also suggested installing xserver-xorg-input-libinput (was
already installed), xserver-xorg-input-evdev (I've since installed and
rebooted), and xserver-xorg-input-mouse (I've since installed and
rebooted), and to not have xserver-xorg-input-synaptics.

Interestingly, during the original install, the trackpad did not work. I
didn't worry about plugging in an external at that time, nor worry about it
at that time, figuring it'd be an easy fix post-install (but it's not been).

Googling has pointed at a lot of old material, and suggested the synaptics
driver (which the WIKI above suggests against), etc, so I'm not sure what
the canonical way is to go about fixing this. Any suggestions would be
appreciated.

Thanks!



-- 
Kent West                    <")))><
Westing Peacefully - http://kentwest.blogspot.com

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#202477

FromDan Ritter <dsr@randomstring.org>
Date2018-11-15 17:30 +0100
Message-ID<wUsGJ-5Mu-1@gated-at.bofh.it>
In reply to#202476
Kent West wrote: 
> I have a brand new Dell Latitude 5590 laptop on which I've installed Debian
> 9.6.
> 
> An external mouse works fine, but the finger-stick pointer doesn't work
> (which I don't really care about), and the trackpad doesn't work right
> (which hampers me).
> 
> The trackpad moves the mouse-pointer fine, but the top two buttons do
> nothing (don't really care), and the bottom left is a secondary click and
> the bottom right is a middle click (as reported by the "Test Your Settings"
> area of the "Mouse & Touchpad" utility), and the"tap on the pad" function
> does nothing.
> 
> I found the "Synaptics Touchpad" article on the Debian WIKI, which says
> that "egrep -i 'synap|alps|etps|elan' /proc/bus/input/devices" will tell me
> the type of touchpad I have, but that returns nothing, as does a simpler
> "ls -lah /proc/bus/input/devices".
> 
> This document also suggested installing xserver-xorg-input-libinput (was
> already installed), xserver-xorg-input-evdev (I've since installed and
> rebooted), and xserver-xorg-input-mouse (I've since installed and
> rebooted), and to not have xserver-xorg-input-synaptics.
> 
> Interestingly, during the original install, the trackpad did not work. I
> didn't worry about plugging in an external at that time, nor worry about it
> at that time, figuring it'd be an easy fix post-install (but it's not been).
> 
> Googling has pointed at a lot of old material, and suggested the synaptics
> driver (which the WIKI above suggests against), etc, so I'm not sure what
> the canonical way is to go about fixing this. Any suggestions would be
> appreciated.
> 

Google tells me you have a
IEI Integration Corp DELL0817:00 044E:121F Touchpad 

and that this is a HID over I2C device, which requires the
following kernel modules:

intel-lpss-pci
i2c-hid
hid-multitouch

and then it will work.

My Stretch system has all three of those (4.9.0-8-amd64),
so try modprobing them all and see what results you get.

-dsr-

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#202479

FromKent West <westk@acu.edu>
Date2018-11-15 18:00 +0100
Message-ID<wUt9M-5Yo-3@gated-at.bofh.it>
In reply to#202477

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On Thu, Nov 15, 2018 at 10:28 AM Dan Ritter <dsr@randomstring.org> wrote:

> Kent West wrote:
> > I have a brand new Dell Latitude 5590 laptop on which I've installed
> Debian
> > 9.6.
>
> <snip>

> >
> > The trackpad moves the mouse-pointer fine, but the top two buttons do
> > nothing (don't really care), and the bottom left is a secondary click and
> > the bottom right is a middle click (as reported by the "Test Your
> Settings"
> > area of the "Mouse & Touchpad" utility), and the"tap on the pad" function
> > does nothing.
>
<snip>

>
> Google tells me you have a
> IEI Integration Corp DELL0817:00 044E:121F Touchpad
>
> and that this is a HID over I2C device, which requires the
> following kernel modules:
>
> intel-lpss-pci
> i2c-hid
> hid-multitouch
>
> and then it will work.
>
> My Stretch system has all three of those (4.9.0-8-amd64),
> so try modprobing them all and see what results you get.
>
> Thank you for your response.

"lsmod" reveals all three of these modules are installed.

Just for kicks, I modprobe'd all three (with no visible response), but it
made no difference.


-- 
Kent West                    <")))><
Westing Peacefully - http://kentwest.blogspot.com

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#202488

FromDan Ritter <dsr@randomstring.org>
Date2018-11-15 19:10 +0100
Message-ID<wUufv-6S0-7@gated-at.bofh.it>
In reply to#202479
Kent West wrote: 
> On Thu, Nov 15, 2018 at 10:28 AM Dan Ritter <dsr@randomstring.org> wrote:
> > Google tells me you have a
> > IEI Integration Corp DELL0817:00 044E:121F Touchpad
> >
> > and that this is a HID over I2C device, which requires the
> > following kernel modules:
> >
> > intel-lpss-pci
> > i2c-hid
> > hid-multitouch
> >
> > and then it will work.
> >
> > My Stretch system has all three of those (4.9.0-8-amd64),
> > so try modprobing them all and see what results you get.
> >
> 
> "lsmod" reveals all three of these modules are installed.
> 
> Just for kicks, I modprobe'd all three (with no visible response), but it
> made no difference.

What does `sudo lshw -c input` tell you? Anything relevant
looking?

Same for 'xinput' while X is up.

-dsr-

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#202507

FromKent West <westk@acu.edu>
Date2018-11-15 21:10 +0100
Message-ID<wUw7D-851-3@gated-at.bofh.it>
In reply to#202488

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On Thu, Nov 15, 2018 at 12:04 PM Dan Ritter <dsr@randomstring.org> wrote:

> Kent West wrote:
> > On Thu, Nov 15, 2018 at 10:28 AM Dan Ritter <dsr@randomstring.org>
> wrote:
> > > Google tells me you have a
> > > IEI Integration Corp DELL0817:00 044E:121F Touchpad
> > >
> > > and that this is a HID over I2C device, which requires the
> > > following kernel modules:
> > >
> > > intel-lpss-pci
> > > i2c-hid
> > > hid-multitouch
> > >
> > > and then it will work.
> > >
> > > My Stretch system has all three of those (4.9.0-8-amd64),
> > > so try modprobing them all and see what results you get.
> > >
> >
> > "lsmod" reveals all three of these modules are installed.
> >
> > Just for kicks, I modprobe'd all three (with no visible response), but it
> > made no difference.
>
> What does `sudo lshw -c input` tell you? Anything relevant
> looking?
>
>
With my external mouse unplugged, the above command gives me nothing:

$ sudo lshw -c input
$



> Same for 'xinput' while X is up.
>

$ xinput
⎡ Virtual core pointer                        id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                  id=4    [slave  pointer
(2)]
⎜   ↳ xwayland-pointer:13                         id=6    [slave  pointer
(2)]
⎜   ↳ xwayland-relative-pointer:13                id=7    [slave  pointer
(2)]
⎣ Virtual core keyboard                       id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard                 id=5    [slave  keyboard
(3)]
    ↳ xwayland-keyboard:13                        id=8    [slave  keyboard
(3)]
$


-- 
Kent West                    <")))><
Westing Peacefully - http://kentwest.blogspot.com

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#202509

FromDan Ritter <dsr@randomstring.org>
Date2018-11-15 21:40 +0100
Message-ID<wUwAF-8fk-7@gated-at.bofh.it>
In reply to#202507
Kent West wrote: 
> On Thu, Nov 15, 2018 at 12:04 PM Dan Ritter <dsr@randomstring.org> wrote:
> 
> > Kent West wrote:
> > > On Thu, Nov 15, 2018 at 10:28 AM Dan Ritter <dsr@randomstring.org>
> > wrote:
> > > > Google tells me you have a
> > > > IEI Integration Corp DELL0817:00 044E:121F Touchpad
> > > >
> > > > and that this is a HID over I2C device, which requires the
> > > > following kernel modules:
> > > >
> > > > intel-lpss-pci
> > > > i2c-hid
> > > > hid-multitouch
> > > >
> > > > and then it will work.
> > > >
> > > > My Stretch system has all three of those (4.9.0-8-amd64),
> > > > so try modprobing them all and see what results you get.
> > > >
> > >
> > > "lsmod" reveals all three of these modules are installed.
> > >
> > > Just for kicks, I modprobe'd all three (with no visible response), but it
> > > made no difference.
> >
> > What does `sudo lshw -c input` tell you? Anything relevant
> > looking?
> >
> >
> With my external mouse unplugged, the above command gives me nothing:
> 
> $ sudo lshw -c input
> $
> 
> 
> 
> > Same for 'xinput' while X is up.
> >
> 
> $ xinput
> ⎡ Virtual core pointer                        id=2    [master pointer  (3)]
> ⎜   ↳ Virtual core XTEST pointer                  id=4    [slave  pointer
> (2)]
> ⎜   ↳ xwayland-pointer:13                         id=6    [slave  pointer
> (2)]
> ⎜   ↳ xwayland-relative-pointer:13                id=7    [slave  pointer
> (2)]
> ⎣ Virtual core keyboard                       id=3    [master keyboard (2)]
>     ↳ Virtual core XTEST keyboard                 id=5    [slave  keyboard
> (3)]
>     ↳ xwayland-keyboard:13                        id=8    [slave  keyboard
> (3)]

The existence of the xwayland things makes me think you might
have problems involving Wayland, which I am definitely not
qualified to diagnose.

My xinput shows:

$ xinput
⎡ Virtual core pointer                      id=2    [master
pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave
pointer  (2)]
⎜   ↳ Logitech M510                             id=11   [slave
pointer  (2)]
⎜   ↳ Logitech M570                             id=12   [slave
pointer  (2)]
⎜   ↳ Blue Microphones Yeti Stereo Microphone   id=10   [slave
pointer  (2)]
⎣ Virtual core keyboard                     id=3    [master
keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave
keyboard (3)]
    ↳ Power Button                              id=6    [slave
keyboard (3)]
    ↳ Video Bus                                 id=7    [slave
keyboard (3)]
    ↳ Power Button                              id=8    [slave
keyboard (3)]
    ↳ Sleep Button                              id=9    [slave
keyboard (3)]
    ↳ gspca_zc3xx                               id=13   [slave
keyboard (3)]
    ↳ CM Storm Quickfire TKL 6keys              id=14   [slave
keyboard (3)]
    ↳ CM Storm Quickfire TKL 6keys              id=15   [slave
keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=16   [slave
keyboard (3)]

which is a little weird because the mute button on the USB
microphone makes it a keyboard; but otherwise, you can see what
sort of things it ought to be showing.

Hopefully someone else can point you in the right direction.

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#202515

FromKent West <westk@acu.edu>
Date2018-11-15 22:40 +0100
Message-ID<wUxwK-oR-9@gated-at.bofh.it>
In reply to#202509

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On Thu, Nov 15, 2018 at 2:32 PM Dan Ritter <dsr@randomstring.org> wrote:

> Kent West wrote:
> > On Thu, Nov 15, 2018 at 12:04 PM Dan Ritter <dsr@randomstring.org>
> wrote:
> >
> > > Kent West wrote:  [trackpad not working]
>

We may never know the problem nor the fix; I just upgraded to Sid
(unstable), and now everything is working, including the three top buttons
above the track pad, the two-button press for middle-click, and the
finger-stick joystick.

I usually run Sid anyway, so I'm content.

Thanks, all!


-- 
Kent West                    <")))><
Westing Peacefully - http://kentwest.blogspot.com

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