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scanners no more found on an amd64 laptop

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  scanners no more found on an amd64 laptop Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2017-12-22 16:00 +0100
    Re: scanners no more found on an amd64 laptop Brian <ad44@cityscape.co.uk> - 2017-12-22 18:10 +0100
      Re: [solved] scanners no more found on an amd64 laptop Pierre Frenkiel <pierre.frenkiel@gmail.com> - 2017-12-22 19:30 +0100
        Re: [solved] scanners no more found on an amd64 laptop Curt <curty@free.fr> - 2017-12-22 22:00 +0100

#190147 — scanners no more found on an amd64 laptop

hi,
until yesterday, my 2 network scanners
   -  HP LaserJet Pro MFP M227
   -  HP Officejet Pro 6830
were found and worked for printing and scanning.
God knows what happened during the nightly upgrade, but today,
the scanners are not found on my laptop (printing still works correctly)
Can anybody give me a magic recipe to make them revive?
NB: they work correctly from my desktop.

best regards,
-- 
Pierre Frenkiel

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#190150

On Fri 22 Dec 2017 at 15:57:37 +0100, Pierre Frenkiel wrote:

> until yesterday, my 2 network scanners
>   -  HP LaserJet Pro MFP M227
>   -  HP Officejet Pro 6830
> were found and worked for printing and scanning.
> God knows what happened during the nightly upgrade, but today,

You too can be privy to the secrets of the Almighty. Look in /var/log/apt
for the logs. What was the upgrade on? Stretch?

> the scanners are not found on my laptop (printing still works correctly)
> Can anybody give me a magic recipe to make them revive?

Please post the outputs of

  lpoptions -p <queue_name_for_Pro_MFP_M227>
  lpoptions -p <queue_name_for_Pro_6830>

> NB: they work correctly from my desktop.

It holds the same OS as the laptop? No upgrade done there?

-- 
Brian.

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#190155 — Re: [solved] scanners no more found on an amd64 laptop

On Fri, 22 Dec 2017, Brian wrote:

> You too can be privy to the secrets of the Almighty. Look in /var/log/apt
> for the logs. What was the upgrade on? Stretch?

   He was kind enough to reveal his secrets: about 465 upgraded
   packages (on Jessie)
   Fortunately, what an upgrade broke, an other upgrade has fixed:
   I upgraded from Jessie to Stretch (which took a rather long time)
   and after that all the scanners are seen again.

best regards,
-- 
Pierre Frenkiel

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#190160 — Re: [solved] scanners no more found on an amd64 laptop

On 2017-12-22, Pierre Frenkiel <pierre.frenkiel@gmail.com> wrote:
> On Fri, 22 Dec 2017, Brian wrote:
>
>> You too can be privy to the secrets of the Almighty. Look in /var/log/apt
>> for the logs. What was the upgrade on? Stretch?
>
>    He was kind enough to reveal his secrets: about 465 upgraded
>    packages (on Jessie)
>    Fortunately, what an upgrade broke, an other upgrade has fixed:
>    I upgraded from Jessie to Stretch (which took a rather long time)
>    and after that all the scanners are seen again.

So you changed religions. Right.

> best regards,


-- 
"An autobiography is only to be trusted when it reveals something disgraceful.
A man who gives a good account of himself is probably lying, since any life
when viewed from the inside is simply a series of defeats."
— George Orwell

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