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Groups > linux.debian.user > #170886 > unrolled thread

i8042 controller not found

Started byMaureen L Thomas <silverorb@verizon.net>
First post2016-08-09 22:30 +0200
Last post2016-08-12 14:20 +0200
Articles 8 — 4 participants

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  i8042 controller not found Maureen L Thomas <silverorb@verizon.net> - 2016-08-09 22:30 +0200
    Re: i8042 controller not found Pascal Hambourg <pascal@plouf.fr.eu.org> - 2016-08-10 00:00 +0200
      Re: i8042 controller not found Pascal Hambourg <pascal@plouf.fr.eu.org> - 2016-08-10 09:50 +0200
        Re: i8042 controller not found Maureen L Thomas <silverorb@verizon.net> - 2016-08-11 22:00 +0200
    Re: i8042 controller not found Maureen L Thomas <silverorb@verizon.net> - 2016-08-12 00:20 +0200
      Re: i8042 controller not found deloptes <deloptes@gmail.com> - 2016-08-12 01:00 +0200
        Re: i8042 controller not found Maureen L Thomas <silverorb@verizon.net> - 2016-08-12 01:40 +0200
          Re: i8042 controller not found Greg Wooledge <wooledg@eeg.ccf.org> - 2016-08-12 14:20 +0200

#170886 — i8042 controller not found

FromMaureen L Thomas <silverorb@verizon.net>
Date2016-08-09 22:30 +0200
Subjecti8042 controller not found
Message-ID<s4lOW-3Tn-5@gated-at.bofh.it>
I have an acer aspire xc-704g 64 bit machine.  I installed debian 8.5 on 
it and it went through the whole install with no problems once I had the 
rtl driver on a separate usb drive.  So I booted it up and it went 
through the whole process to the final screen and all I get is the - 
symbol in the upper left hand corner and a dark screen.  Nothing after 
that it just freezes.  I keep getting the message that the i8042 
controller not found.  What the hell did I do know.  I am so frustrated 
with this machine and have never had this type of trouble before.  When 
I looked it all up on the net it talked about a PS2 keyboard but I am 
using the keyboard that came with the machine and it is a USB but I do 
have a USB port plugged into the USB to add additional ports as this 
machine only has two ports on the back and I need four.  Any help you 
can give me is greatly appreciated.
Maureen

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#170888

FromPascal Hambourg <pascal@plouf.fr.eu.org>
Date2016-08-10 00:00 +0200
Message-ID<s4ne1-4FM-1@gated-at.bofh.it>
In reply to#170886
Le 09/08/2016 à 22:21, Maureen L Thomas a écrit :
> I have an acer aspire xc-704g 64 bit machine.  I installed debian 8.5 on
> it and it went through the whole install with no problems once I had the
> rtl driver on a separate usb drive.  So I booted it up and it went
> through the whole process to the final screen and all I get is the -
> symbol in the upper left hand corner and a dark screen.  Nothing after
> that it just freezes.  I keep getting the message that the i8042
> controller not found.

It's probably a graphic issue and the message is irrelevant.
What happens if you boot in rescue mode ?

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#170911

FromPascal Hambourg <pascal@plouf.fr.eu.org>
Date2016-08-10 09:50 +0200
Message-ID<s4wqZ-2bT-11@gated-at.bofh.it>
In reply to#170888
[Please reply on list. Also, when replying on list, consider using 
interleaved style as I do instead of top posting.]

Le 10/08/2016 à 01:03, Maureen L Thomas a écrit :
> When I boot in rescue mode it asks for the admin password or Ctrl D.

Good. You must type the root password to start a shell. Then what 
happens if you run 'startx' in the shell ? It should launch a graphic 
environment. If it does not hang with a blinking cursor again, then the 
issue could be with the desktop manager.

> but after it reboots from that it still stops at the blinking - in the
> upper left hand corner.  It goes no where from there and none of the
> keys work so I have to hit ctrl-alt-del to reboot it.

Can't you switch back to a text console with Ctrl+Alt+F2 ?

> I also have checked the net and no one seems to have an option for what
> to do.

If it is a graphic issue, you may want to try to add "nomodeset" to the 
kernel command line in the boot menu.

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#170989

FromMaureen L Thomas <silverorb@verizon.net>
Date2016-08-11 22:00 +0200
Message-ID<s54j0-8i5-19@gated-at.bofh.it>
In reply to#170911
OK so I did the startx and the first time got nothing and the machine 
froze.  So to make sure that my disks were not missing anything I 
downloaded a new set and re-burned them.  I did the startx and this time 
I got a page full of blue with ( across the page.  I had to use an 
adapter from DVI to hdmi since this machine only has HDMI slots and no 
place else for DVI or VGA.  I checked the adapter and it was different 
from the female plug which were 8 holes each of three rows but the 
adapter had 3 two spaces and 3 prongs in three matching rows.  I wonder 
if that could be the problem?


On 08/10/2016 03:44 AM, Pascal Hambourg wrote:
> [Please reply on list. Also, when replying on list, consider using 
> interleaved style as I do instead of top posting.]
>
> Le 10/08/2016 à 01:03, Maureen L Thomas a écrit :
>> When I boot in rescue mode it asks for the admin password or Ctrl D.
>
> Good. You must type the root password to start a shell. Then what 
> happens if you run 'startx' in the shell ? It should launch a graphic 
> environment. If it does not hang with a blinking cursor again, then 
> the issue could be with the desktop manager.
>
>> but after it reboots from that it still stops at the blinking - in the
>> upper left hand corner.  It goes no where from there and none of the
>> keys work so I have to hit ctrl-alt-del to reboot it.
>
> Can't you switch back to a text console with Ctrl+Alt+F2 ?
>
>> I also have checked the net and no one seems to have an option for what
>> to do.
>
> If it is a graphic issue, you may want to try to add "nomodeset" to 
> the kernel command line in the boot menu.
>
>
>

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#170998

FromMaureen L Thomas <silverorb@verizon.net>
Date2016-08-12 00:20 +0200
Message-ID<s56uu-1pD-21@gated-at.bofh.it>
In reply to#170886
OK so I did the nomodeset and still nothing.  Obviously there is a 
problem with the video and nothing else but I can't find a driver for 
the screen I have.  It is an HP w2007 model.  It says it has intel hd 
graphics on the mother board.  Is there something else I can try?


On 08/09/2016 04:21 PM, Maureen L Thomas wrote:
> I have an acer aspire xc-704g 64 bit machine.  I installed debian 8.5 
> on it and it went through the whole install with no problems once I 
> had the rtl driver on a separate usb drive.  So I booted it up and it 
> went through the whole process to the final screen and all I get is 
> the - symbol in the upper left hand corner and a dark screen.  Nothing 
> after that it just freezes.  I keep getting the message that the i8042 
> controller not found.  What the hell did I do know.  I am so 
> frustrated with this machine and have never had this type of trouble 
> before.  When I looked it all up on the net it talked about a PS2 
> keyboard but I am using the keyboard that came with the machine and it 
> is a USB but I do have a USB port plugged into the USB to add 
> additional ports as this machine only has two ports on the back and I 
> need four.  Any help you can give me is greatly appreciated.
> Maureen
>
>

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#171000

Fromdeloptes <deloptes@gmail.com>
Date2016-08-12 01:00 +0200
Message-ID<s577b-1Km-13@gated-at.bofh.it>
In reply to#170998
Maureen L Thomas wrote:

> It is an HP w2007 model.  It says it has intel hd
> graphics on the mother board.  Is there something else I can try?

you first mentioned it is acer aspire xc-704g now it became HP w2007 model.
I'm getting confused

get the latest ubuntu live CD or USB and try with it.

there is working xorg.conf for the aspire
http://forum.tinycorelinux.net/index.php?topic=804.0

look yourself - google is for free - for the HP - there are also some posts
about it
https://ubuntuforums.org/archive/index.php/t-1225292.html

BTW i8042 controller not found is completely irrelevant

regards

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#171004

FromMaureen L Thomas <silverorb@verizon.net>
Date2016-08-12 01:40 +0200
Message-ID<s57JT-2ia-3@gated-at.bofh.it>
In reply to#171000
The computer is the acer the screen I use with it is the hp w2007

On 08/11/2016 06:52 PM, deloptes wrote:
> Maureen L Thomas wrote:
>
>> It is an HP w2007 model.  It says it has intel hd
>> graphics on the mother board.  Is there something else I can try?
> you first mentioned it is acer aspire xc-704g now it became HP w2007 model.
> I'm getting confused
>
> get the latest ubuntu live CD or USB and try with it.
>
> there is working xorg.conf for the aspire
> http://forum.tinycorelinux.net/index.php?topic=804.0
>
> look yourself - google is for free - for the HP - there are also some posts
> about it
> https://ubuntuforums.org/archive/index.php/t-1225292.html
>
> BTW i8042 controller not found is completely irrelevant
>
> regards
>
>
>

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#171024

FromGreg Wooledge <wooledg@eeg.ccf.org>
Date2016-08-12 14:20 +0200
Message-ID<s5jBn-1uO-1@gated-at.bofh.it>
In reply to#171004
On Thu, Aug 11, 2016 at 07:29:33PM -0400, Maureen L Thomas wrote:
> The computer is the acer the screen I use with it is the hp w2007

In any discussion about video drivers, or X failing to start, the
primary piece of information you need in order to make any progress
on the problem at all is "which video chipset is being used".

You discover this by running "lspci -nn".

Once we know the video chipset, we may either jump straight to
"Oh yeah, video chipset XXX needs driver YYY, so you just do ZZZ",
or there may be some uncertainty about which driver/version to use,
in which case someone may ask to see your Xorg log file.

But definitely start by identifying the video chipset.  Post the
entire output of "lspci -nn" here.

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