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Audio and HDMI port not working on Jessie

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  Audio and HDMI port not working on Jessie Giuseppe Longo <giuseppelng@gmail.com> - 2016-01-04 13:20 +0100
    Re: Audio and HDMI port not working on Jessie Lisi Reisz <lisi.reisz@gmail.com> - 2016-01-04 15:20 +0100
      Re: Audio and HDMI port not working on Jessie Ric Moore <wayward4now@gmail.com> - 2016-01-04 16:00 +0100
        Re: Audio and HDMI port not working on Jessie Lisi Reisz <lisi.reisz@gmail.com> - 2016-01-04 16:10 +0100
          Re: Audio and HDMI port not working on Jessie Giuseppe Longo <giuseppelng@gmail.com> - 2016-01-04 16:30 +0100
            Re: Audio and HDMI port not working on Jessie Sven Arvidsson <sa@whiz.se> - 2016-01-04 17:40 +0100
              Re: Audio and HDMI port not working on Jessie Giuseppe Longo <giuseppelng@gmail.com> - 2016-01-04 17:50 +0100
                Re: Audio and HDMI port not working on Jessie Chris Bannister <cbannister@slingshot.co.nz> - 2016-01-05 10:50 +0100
                  Re: Audio and HDMI port not working on Jessie Giuseppe Longo <giuseppelng@gmail.com> - 2016-01-07 11:00 +0100
                    Re: Audio and HDMI port not working on Jessie deloptes <deloptes@yahoo.com> - 2016-01-07 19:30 +0100
          Re: Audio and HDMI port not working on Jessie Giuseppe Longo <giuseppelng@gmail.com> - 2016-01-04 16:30 +0100

#162575 — Audio and HDMI port not working on Jessie

Hello,
I've just installed Jessie on my Laptop (Dell inspiron 5000 Series)
and unfortunally
audio card and hdmi port are not working.

Regarding hdmi port, from lspci I see:
00:02.0 VGA compatible controller: Intel Corporation Device 1916 (rev 07)
01:00.0 Display controller: Advanced Micro Devices, Inc. [AMD/ATI] Sun
XT [Radeon HD 8670A/8670M/8690M] (rev 81)

>From dmesg I see the following error message:
[   15.064289] [drm] radeon kernel modesetting enabled.
[   15.064330] [drm:radeon_pci_probe] *ERROR* radeon kernel
modesetting for R600 or later requires firmware-linux-nonfree.

Instead regarding the audio, I've made all checks that dpkg bot suggested:
- user is in audio grou
- unmute channels
- speakers are on
- pulseaudio is started

I have no idea how to fix these issues,
Please, any help and advice is appreciated.

Thanks

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#162578

On Monday 04 January 2016 12:15:09 Giuseppe Longo wrote:
> [   15.064330] [drm:radeon_pci_probe] *ERROR* radeon kernel
> modesetting for R600 or later requires firmware-linux-nonfree.
>

>
> I have no idea how to fix these issues,
> Please, any help and advice is appreciated.

First, install firmware-linux-nonfree.

Ensure that you have the contrib and non-free repositories enabled in your 
sources list, then (or equivalent with your preferred package handler):

# aptitude update
# aptitude install firmware-linux-nonfree

I always install firmware-linux-free at the same time if it is not already 
installed.

Everything might now be fine.  If not, reboot to restart everything.  If stil 
not, come back again.

Lisi

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#162581

On 01/04/2016 09:17 AM, Lisi Reisz wrote:
> On Monday 04 January 2016 12:15:09 Giuseppe Longo wrote:
>> [   15.064330] [drm:radeon_pci_probe] *ERROR* radeon kernel
>> modesetting for R600 or later requires firmware-linux-nonfree.
>>
>
>>
>> I have no idea how to fix these issues,
>> Please, any help and advice is appreciated.
>
> First, install firmware-linux-nonfree.
>
> Ensure that you have the contrib and non-free repositories enabled in your
> sources list, then (or equivalent with your preferred package handler):
>
> # aptitude update
> # aptitude install firmware-linux-nonfree
>
> I always install firmware-linux-free at the same time if it is not already
> installed.
>
> Everything might now be fine.  If not, reboot to restart everything.  If stil
> not, come back again.

He might fire up alsamixer to be sure the card is not muted. :) Ric


-- 
My father, Victor Moore (Vic) used to say:
"There are two Great Sins in the world...
..the Sin of Ignorance, and the Sin of Stupidity.
Only the former may be overcome." R.I.P. Dad.
http://linuxcounter.net/user/44256.html

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#162582

On Monday 04 January 2016 14:49:40 Ric Moore wrote:
> On 01/04/2016 09:17 AM, Lisi Reisz wrote:
> > On Monday 04 January 2016 12:15:09 Giuseppe Longo wrote:
> >> [   15.064330] [drm:radeon_pci_probe] *ERROR* radeon kernel
> >> modesetting for R600 or later requires firmware-linux-nonfree.
> >>
> >>
> >>
> >> I have no idea how to fix these issues,
> >> Please, any help and advice is appreciated.
> >
> > First, install firmware-linux-nonfree.
> >
> > Ensure that you have the contrib and non-free repositories enabled in
> > your sources list, then (or equivalent with your preferred package
> > handler):
> >
> > # aptitude update
> > # aptitude install firmware-linux-nonfree
> >
> > I always install firmware-linux-free at the same time if it is not
> > already installed.
> >
> > Everything might now be fine.  If not, reboot to restart everything.  If
> > stil not, come back again.
>
> He might fire up alsamixer to be sure the card is not muted. :) Ric

Yes, I realised that that might not be automatically understood as I clicked 
on "send".  But I thought, Oh well, if he comes back and hasn't checked such 
things, we can always suggest checking. ;-)

Lisi

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#162584

Also, from dmesg:
[   34.975654] [drm:r600_ring_test] *ERROR* radeon: ring 0 test failed
(scratch(0x850C)=0xCAFEDEAD)
[   34.975683] [drm:si_resume] *ERROR* si startup failed on resume
[   34.976382] [drm:si_dpm_set_power_state] *ERROR* si_upload_sw_state failed

2016-01-04 16:24 GMT+01:00 Giuseppe Longo <giuseppelng@gmail.com>:
> Well, I've installed firmware-linux-nonfree, restarted the system, and boom.
> I get a segfault on Xorg:
>
> [    36.408] (EE) Backtrace:
> [    36.408] (EE) 0: /usr/bin/Xorg (xorg_backtrace+0x56) [0x7f41f0e0fd46]
> [    36.408] (EE) 1: /usr/bin/Xorg (0x7f41f0c59000+0x1baf29) [0x7f41f0e13f29]
> [    36.408] (EE) 2: /lib/x86_64-linux-gnu/libc.so.6
> (0x7f41ee94d000+0x35180) [0x7f41ee982180]
> [    36.408] (EE) 3: /usr/bin/Xorg (RRSetChanged+0x50) [0x7f41f0d716d0]
> [    36.408] (EE) 4: /usr/bin/Xorg (RRScreenSetSizeRange+0x54) [0x7f41f0d75c34]
> [    36.409] (EE) 5: /usr/bin/Xorg
> (xf86RandR12CreateScreenResources+0x2a5) [0x7f41f0d32925]
> [    36.409] (EE) 6: /usr/bin/Xorg (0x7f41f0c59000+0xcc4f0) [0x7f41f0d254f0]
> [    36.409] (EE) 7: /usr/bin/Xorg (0x7f41f0c59000+0x5b404) [0x7f41f0cb4404]
> [    36.409] (EE) 8: /lib/x86_64-linux-gnu/libc.so.6
> (__libc_start_main+0xf5) [0x7f41ee96eb45]
> [    36.409] (EE) 9: /usr/bin/Xorg (0x7f41f0c59000+0x4590e) [0x7f41f0c9e90e]
>
>
> Attached file is the Xorg log file, if you guys want to take a look at it,
> Thanks
>
> 2016-01-04 16:06 GMT+01:00 Lisi Reisz <lisi.reisz@gmail.com>:
>> On Monday 04 January 2016 14:49:40 Ric Moore wrote:
>>> On 01/04/2016 09:17 AM, Lisi Reisz wrote:
>>> > On Monday 04 January 2016 12:15:09 Giuseppe Longo wrote:
>>> >> [   15.064330] [drm:radeon_pci_probe] *ERROR* radeon kernel
>>> >> modesetting for R600 or later requires firmware-linux-nonfree.
>>> >>
>>> >>
>>> >>
>>> >> I have no idea how to fix these issues,
>>> >> Please, any help and advice is appreciated.
>>> >
>>> > First, install firmware-linux-nonfree.
>>> >
>>> > Ensure that you have the contrib and non-free repositories enabled in
>>> > your sources list, then (or equivalent with your preferred package
>>> > handler):
>>> >
>>> > # aptitude update
>>> > # aptitude install firmware-linux-nonfree
>>> >
>>> > I always install firmware-linux-free at the same time if it is not
>>> > already installed.
>>> >
>>> > Everything might now be fine.  If not, reboot to restart everything.  If
>>> > stil not, come back again.
>>>
>>> He might fire up alsamixer to be sure the card is not muted. :) Ric
>>
>> Yes, I realised that that might not be automatically understood as I clicked
>> on "send".  But I thought, Oh well, if he comes back and hasn't checked such
>> things, we can always suggest checking. ;-)
>>
>> Lisi
>>

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#162588

[Multipart message — attachments visible in raw view] — view raw

On Mon, 2016-01-04 at 16:25 +0100, Giuseppe Longo wrote:
> Also, from dmesg:
> [   34.975654] [drm:r600_ring_test] *ERROR* radeon: ring 0 test
> failed
> (scratch(0x850C)=0xCAFEDEAD)
> [   34.975683] [drm:si_resume] *ERROR* si startup failed on resume
> [   34.976382] [drm:si_dpm_set_power_state] *ERROR*
> si_upload_sw_state failed

If the HDMI port is handled by the radeon card, it won't work until the
driver and firmware works, and only if it is supported by the driver in
jessie.

The message above might be something related to having two GPUs:
http://askubuntu.com/questions/457391/radeon-ring-0-test-failed-on-boot-ubuntu-14-04

Does the laptop have something like that?

-- 
Cheers,
Sven Arvidsson
http://www.whiz.se
PGP Key ID 6FAB5CD5

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#162589

2016-01-04 17:37 GMT+01:00 Sven Arvidsson <sa@whiz.se>:
> On Mon, 2016-01-04 at 16:25 +0100, Giuseppe Longo wrote:
>> Also, from dmesg:
>> [   34.975654] [drm:r600_ring_test] *ERROR* radeon: ring 0 test
>> failed
>> (scratch(0x850C)=0xCAFEDEAD)
>> [   34.975683] [drm:si_resume] *ERROR* si startup failed on resume
>> [   34.976382] [drm:si_dpm_set_power_state] *ERROR*
>> si_upload_sw_state failed
>
> If the HDMI port is handled by the radeon card, it won't work until the
> driver and firmware works, and only if it is supported by the driver in
> jessie.
>
> The message above might be something related to having two GPUs:
> http://askubuntu.com/questions/457391/radeon-ring-0-test-failed-on-boot-ubuntu-14-04
>
> Does the laptop have something like that?

I'm almost sure that my laptop have an hybrid card, I've already found
this solution on google
but I don't have
/sys/kernel/debug/vgaswitcheroo/switch
also I didn't find something like "Enable GPU switching"
in bios settings

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#162641

On Mon, Jan 04, 2016 at 05:48:02PM +0100, Giuseppe Longo wrote:
> 
> I'm almost sure that my laptop have an hybrid card, I've already found
> this solution on google

For the archives, it would be nice to know what the solution is.

-- 
"If you're not careful, the newspapers will have you hating the people
who are being oppressed, and loving the people who are doing the 
oppressing." --- Malcolm X

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#162758

2016-01-05 10:44 GMT+01:00 Chris Bannister <cbannister@slingshot.co.nz>:
> On Mon, Jan 04, 2016 at 05:48:02PM +0100, Giuseppe Longo wrote:
>>
>> I'm almost sure that my laptop have an hybrid card, I've already found
>> this solution on google
>
> For the archives, it would be nice to know what the solution is.
>

Unfortunally, I didn't found a solution that works on Jessie.

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#162772

Giuseppe Longo wrote:

> 2016-01-05 10:44 GMT+01:00 Chris Bannister <cbannister@slingshot.co.nz>:
>> On Mon, Jan 04, 2016 at 05:48:02PM +0100, Giuseppe Longo wrote:
>>>
>>> I'm almost sure that my laptop have an hybrid card, I've already found
>>> this solution on google
>>
>> For the archives, it would be nice to know what the solution is.
>>
> 
> Unfortunally, I didn't found a solution that works on Jessie.

I recall an advise to disable this in the bios, so linux finds the normal
audio first - at least for my Dell e5440
You could try also the latest kernel 4.3.3 or something alike.

00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated
Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev
0b)

00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev
04)

Bios is Dell A10

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#162585

[Multipart message — attachments visible in raw view] — view raw

Well, I've installed firmware-linux-nonfree, restarted the system, and boom.
I get a segfault on Xorg:

[    36.408] (EE) Backtrace:
[    36.408] (EE) 0: /usr/bin/Xorg (xorg_backtrace+0x56) [0x7f41f0e0fd46]
[    36.408] (EE) 1: /usr/bin/Xorg (0x7f41f0c59000+0x1baf29) [0x7f41f0e13f29]
[    36.408] (EE) 2: /lib/x86_64-linux-gnu/libc.so.6
(0x7f41ee94d000+0x35180) [0x7f41ee982180]
[    36.408] (EE) 3: /usr/bin/Xorg (RRSetChanged+0x50) [0x7f41f0d716d0]
[    36.408] (EE) 4: /usr/bin/Xorg (RRScreenSetSizeRange+0x54) [0x7f41f0d75c34]
[    36.409] (EE) 5: /usr/bin/Xorg
(xf86RandR12CreateScreenResources+0x2a5) [0x7f41f0d32925]
[    36.409] (EE) 6: /usr/bin/Xorg (0x7f41f0c59000+0xcc4f0) [0x7f41f0d254f0]
[    36.409] (EE) 7: /usr/bin/Xorg (0x7f41f0c59000+0x5b404) [0x7f41f0cb4404]
[    36.409] (EE) 8: /lib/x86_64-linux-gnu/libc.so.6
(__libc_start_main+0xf5) [0x7f41ee96eb45]
[    36.409] (EE) 9: /usr/bin/Xorg (0x7f41f0c59000+0x4590e) [0x7f41f0c9e90e]


Attached file is the Xorg log file, if you guys want to take a look at it,
Thanks

2016-01-04 16:06 GMT+01:00 Lisi Reisz <lisi.reisz@gmail.com>:
> On Monday 04 January 2016 14:49:40 Ric Moore wrote:
>> On 01/04/2016 09:17 AM, Lisi Reisz wrote:
>> > On Monday 04 January 2016 12:15:09 Giuseppe Longo wrote:
>> >> [   15.064330] [drm:radeon_pci_probe] *ERROR* radeon kernel
>> >> modesetting for R600 or later requires firmware-linux-nonfree.
>> >>
>> >>
>> >>
>> >> I have no idea how to fix these issues,
>> >> Please, any help and advice is appreciated.
>> >
>> > First, install firmware-linux-nonfree.
>> >
>> > Ensure that you have the contrib and non-free repositories enabled in
>> > your sources list, then (or equivalent with your preferred package
>> > handler):
>> >
>> > # aptitude update
>> > # aptitude install firmware-linux-nonfree
>> >
>> > I always install firmware-linux-free at the same time if it is not
>> > already installed.
>> >
>> > Everything might now be fine.  If not, reboot to restart everything.  If
>> > stil not, come back again.
>>
>> He might fire up alsamixer to be sure the card is not muted. :) Ric
>
> Yes, I realised that that might not be automatically understood as I clicked
> on "send".  But I thought, Oh well, if he comes back and hasn't checked such
> things, we can always suggest checking. ;-)
>
> Lisi
>

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