Groups > linux.debian.user > #272512 > unrolled thread

Laptop keeps powering off

Started by	Joe B <jcb2023az@gmail.com>
First post	2024-08-24 00:20 +0200
Last post	2024-08-28 04:40 +0200
Articles	20 — 8 participants

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  Laptop keeps powering off Joe B <jcb2023az@gmail.com> - 2024-08-24 00:20 +0200
    Re: Laptop keeps powering off George at Clug <Clug@goproject.info> - 2024-08-24 01:20 +0200
      Re: Laptop keeps powering off Joe B <jcb2023az@gmail.com> - 2024-08-24 01:40 +0200
    Re: Laptop keeps powering off Max Nikulin <manikulin@gmail.com> - 2024-08-24 18:10 +0200
      Re: Laptop keeps powering off Hans <hans.ullrich@loop.de> - 2024-08-24 18:30 +0200
        Re: Laptop keeps powering off <tomas@tuxteam.de> - 2024-08-24 21:00 +0200
          Re: Laptop keeps powering off Joe <joe@jretrading.com> - 2024-08-24 21:40 +0200
            Re: Laptop keeps powering off "Roy J. Tellason, Sr." <roy@rtellason.com> - 2024-08-26 02:40 +0200
              Re: Laptop keeps powering off Joe B <jcb2023az@gmail.com> - 2024-08-26 04:10 +0200
                Re: Laptop keeps powering off Joe <joe@jretrading.com> - 2024-08-26 10:20 +0200
                  Re: Laptop keeps powering off Joe B <jcb2023az@gmail.com> - 2024-08-26 10:50 +0200
      Re: Laptop keeps powering off Joe B <jcb2023az@gmail.com> - 2024-08-24 21:40 +0200
        Re: Laptop keeps powering off Max Nikulin <manikulin@gmail.com> - 2024-08-25 04:00 +0200
          Re: Laptop keeps powering off Joe B <jcb2023az@gmail.com> - 2024-08-25 08:20 +0200
            Re: Laptop keeps powering off Max Nikulin <manikulin@gmail.com> - 2024-08-25 18:30 +0200
              Re: Laptop keeps powering off Joe B <jcb2023az@gmail.com> - 2024-08-25 19:40 +0200
                Re: Laptop keeps powering off Max Nikulin <manikulin@gmail.com> - 2024-08-26 18:30 +0200
                Re: Laptop keeps powering off Franco Martelli <martellif67@gmail.com> - 2024-08-27 15:10 +0200
                  Re: Laptop keeps powering off Joe B <jcb2023az@gmail.com> - 2024-08-28 03:00 +0200
                    Re: Laptop keeps powering off Max Nikulin <manikulin@gmail.com> - 2024-08-28 04:40 +0200

#272512 — Laptop keeps powering off

From	Joe B <jcb2023az@gmail.com>
Date	2024-08-24 00:20 +0200
Subject	Laptop keeps powering off
Message-ID	<JeKNs-77n2-3@gated-at.bofh.it>

Hello,

i've been having an issue where my laptop powers off randomly when
not connected to power. This has been happening since stable and
currently i'm on unstable. I would like to use my laptop without
power.

Please advise on what logs you might need

System Information
       Manufacturer: Acer
       Product Name: Aspire E5-575



uname -a
Linux debian 6.10.6-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.10.6-1
(2024-08-19) x86_64 GNU/Linux

lsmod
-----
Module                  Size  Used by
ccm                    20480  6
xt_CHECKSUM            12288  1
xt_MASQUERADE          16384  3
xt_conntrack           12288  1
ipt_REJECT             12288  2
nf_reject_ipv4         16384  1 ipt_REJECT
xt_tcpudp              16384  0
nft_compat             20480  7
nft_chain_nat          12288  2
nf_nat                 65536  2 nft_chain_nat,xt_MASQUERADE
nf_conntrack          204800  3 xt_conntrack,nf_nat,xt_MASQUER
ADE
nf_defrag_ipv6         24576  1 nf_conntrack
nf_defrag_ipv4         12288  1 nf_conntrack
nf_tables             372736  156 nft_compat,nft_chain_nat
bridge                389120  0
stp                    12288  1 bridge
llc                    16384  2 bridge,stp
qrtr                   53248  2
snd_sof_pci_intel_skl    24576  0
snd_sof_intel_hda_generic    36864  1 snd_sof_pci_intel_skl
soundwire_intel        73728  1 snd_sof_intel_hda_generic
soundwire_generic_allocation    12288  1 soundwire_intel
soundwire_cadence      45056  1 soundwire_intel
snd_sof_intel_hda_common   184320  2
snd_sof_intel_hda_generic,snd_sof_pci_intel_skl
snd_sof_intel_hda_mlink    36864  3
soundwire_intel,snd_sof_intel_hda_common,snd_sof_intel_hda_generic
intel_rapl_msr         20480  0
snd_sof_intel_hda      20480  2
snd_sof_intel_hda_common,snd_sof_intel_hda_generic
intel_rapl_common      49152  1 intel_rapl_msr
snd_sof_pci            24576  2 snd_sof_intel_hda_generic,snd_sof_pci_intel_skl
intel_uncore_frequency    12288  0
snd_sof_xtensa_dsp     16384  1 snd_sof_intel_hda_generic
intel_uncore_frequency_common    16384  1 intel_uncore_frequency
rfcomm                102400  6
snd_sof               372736  5
snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_hda_generic,snd_sof_i
ntel_hda,snd_sof_pci_intel_skl
cmac                   12288  3
algif_hash             12288  1
algif_skcipher         12288  1
x86_pkg_temp_thermal    16384  0
af_alg                 32768  6 algif_hash,algif_skcipher
intel_powerclamp       16384  0
bnep                   36864  2
kvm_intel             413696  0
snd_sof_utils          16384  1 snd_sof
soundwire_bus         114688  3
soundwire_intel,soundwire_generic_allocation,soundwire_cadence
snd_soc_avs           208896  0
snd_soc_hda_codec      24576  1 snd_soc_avs
snd_hda_codec_hdmi     90112  1
kvm                  1343488  1 kvm_intel
snd_soc_skl           204800  0
snd_soc_hdac_hda       28672  2 snd_sof_intel_hda_common,snd_soc_skl
snd_hda_ext_core       36864  7
snd_soc_avs,snd_soc_hda_codec,snd_sof_intel_hda_common,snd_soc_hdac_hda,
snd_sof_intel_hda_mlink,snd_soc_skl,snd_sof_intel_hda
ath10k_pci             53248  0
snd_soc_sst_ipc        20480  1 snd_soc_skl
snd_ctl_led            24576  0
snd_soc_sst_dsp        45056  1 snd_soc_skl
ath10k_core           532480  1 ath10k_pci
snd_soc_acpi_intel_match   106496  3
snd_sof_intel_hda_generic,snd_soc_skl,snd_sof_pci_intel_skl
snd_soc_acpi           16384  3
snd_soc_acpi_intel_match,snd_sof_intel_hda_generic,snd_soc_skl
snd_hda_codec_realtek   208896  1
snd_soc_core          413696  7
snd_soc_avs,snd_soc_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_
common,snd_soc_hdac_hda,snd_soc_skl
snd_hda_codec_generic   114688  1 snd_hda_codec_realtek
snd_hda_scodec_component    20480  1 snd_hda_codec_realtek
ghash_clmulni_intel    16384  0
sha512_ssse3           53248  0
ath                    36864  1 ath10k_core
sha256_ssse3           32768  0
snd_compress           28672  2 snd_soc_avs,snd_soc_core
sha1_ssse3             32768  0
uvcvideo              147456  0
snd_pcm_dmaengine      16384  1 snd_soc_core
videobuf2_vmalloc      20480  1 uvcvideo
snd_hda_intel          61440  5
mac80211             1396736  1 ath10k_core
btusb                  86016  0
uvc                    12288  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
aesni_intel           364544  8
snd_intel_dspcfg       36864  6
snd_soc_avs,snd_hda_intel,snd_sof,snd_sof_intel_hda_common,snd_sof_intel
_hda_generic,snd_soc_skl
snd_intel_sdw_acpi     16384  2 snd_intel_dspcfg,snd_sof_intel_hda_generic
videobuf2_v4l2         36864  1 uvcvideo
btrtl                  32768  1 btusb
binfmt_misc            28672  1
snd_hda_codec         212992  9
snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,s
nd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda
btintel                69632  1 btusb
mei_hdcp               28672  0
mei_pxp                16384  0
crypto_simd            16384  1 aesni_intel
btbcm                  24576  1 btusb
libarc4                12288  1 mac80211
cryptd                 28672  3 crypto_simd,ghash_clmulni_intel
rapl                   20480  0
btmtk                  12288  1 btusb
intel_cstate           24576  0
snd_hda_core          143360  12
snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,
snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac
_hda,snd_soc_skl,snd_sof_intel_hda
cfg80211             1339392  3 ath,mac80211,ath10k_core
bluetooth            1069056  32 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm
videodev              364544  2 videobuf2_v4l2,uvcvideo
snd_hwdep              16384  1 snd_hda_codec
acer_wmi               36864  0
intel_uncore          258048  0
snd_pcm               188416  15
snd_soc_avs,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_in
tel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_soc_skl,snd_hda_core,sn
d_sof_pci_intel_skl,snd_pcm_dmaengine
sparse_keymap          12288  1 acer_wmi
intel_wmi_thunderbolt    16384  0
pcspkr                 12288  0
platform_profile       12288  1 acer_wmi
wmi_bmof               12288  0
mei_me                 57344  2
iTCO_wdt               12288  0
snd_timer              53248  1 snd_pcm
videobuf2_common       81920  4
videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops
intel_pmc_bxt          16384  1 iTCO_wdt
mei                   184320  5 mei_hdcp,mei_pxp,mei_me
iTCO_vendor_support    12288  1 iTCO_wdt
snd                   147456  21
snd_ctl_led,snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hwdep,snd_hda_
intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm
mc                     94208  4
videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
watchdog               49152  1 iTCO_wdt
ee1004                 16384  0
soundcore              16384  2 snd_ctl_led,snd
rfkill                 40960  7 acer_wmi,bluetooth,cfg80211
intel_pch_thermal      16384  0
intel_xhci_usb_role_switch    12288  0
roles                  16384  1 intel_xhci_usb_role_switch
intel_pmc_core        122880  0
intel_vsec             20480  1 intel_pmc_core
pmt_telemetry          16384  1 intel_pmc_core
acpi_pad              184320  0
pmt_class              12288  1 pmt_telemetry
ac                     16384  0
joydev                 24576  0
evdev                  28672  15
serio_raw              16384  0
sg                     45056  0
coretemp               16384  0
msr                    12288  0
parport_pc             40960  0
ppdev                  24576  0
lp                     20480  0
parport                81920  3 parport_pc,lp,ppdev
efi_pstore             12288  0
configfs               69632  1
nfnetlink              20480  3 nft_compat,nf_tables
ip_tables              28672  0
x_tables               53248  7
xt_conntrack,nft_compat,xt_tcpudp,xt_CHECKSUM,ipt_REJECT,ip_tables,xt_MA
SQUERADE
autofs4                57344  2
ext4                 1130496  1
crc16                  12288  2 bluetooth,ext4
mbcache                16384  1 ext4
jbd2                  196608  1 ext4
btrfs                2105344  0
blake2b_generic        24576  0
raid10                 73728  0
raid456               196608  0
async_raid6_recov      20480  1 raid456
async_memcpy           16384  2 raid456,async_raid6_recov
async_pq               16384  2 raid456,async_raid6_recov
async_xor              16384  3 async_pq,raid456,async_raid6_recov
async_tx               16384  5
async_pq,async_memcpy,async_xor,raid456,async_raid6_recov
xor                    20480  2 async_xor,btrfs
raid6_pq              122880  4 async_pq,btrfs,raid456,async_raid6_recov
libcrc32c              12288  5 nf_conntrack,nf_nat,btrfs,nf_tables,raid456
crc32c_generic         12288  0
raid1                  61440  0
raid0                  24576  0
md_mod                225280  4 raid1,raid10,raid0,raid456
hid_logitech_hidpp     69632  0
i915                 4235264  16
hid_logitech_dj        40960  0
sd_mod                 81920  2
t10_pi                 20480  1 sd_mod
hid_generic            12288  0
sr_mod                 28672  0
crc64_rocksoft         16384  1 t10_pi
cdrom                  81920  1 sr_mod
crc64                  16384  1 crc64_rocksoft
crc_t10dif             16384  1 t10_pi
usbhid                 77824  2 hid_logitech_dj,hid_logitech_hidpp
crct10dif_generic      12288  0
hid                   253952  4
usbhid,hid_generic,hid_logitech_dj,hid_logitech_hidpp
drm_buddy              20480  1 i915
rtsx_pci_sdmmc         32768  0
i2c_algo_bit           12288  1 i915
drm_display_helper    262144  1 i915
ahci                   49152  2
mmc_core              249856  1 rtsx_pci_sdmmc
libahci                61440  1 ahci
cec                    69632  2 drm_display_helper,i915
rc_core                73728  1 cec
r8169                 118784  0
ttm                   102400  1 i915
libata                454656  2 libahci,ahci
realtek                45056  1
mdio_devres            12288  1 r8169
crct10dif_pclmul       12288  1
drm_kms_helper        253952  2 drm_display_helper,i915
crct10dif_common       12288  3 crct10dif_generic,crc_t10dif,crct10dif_pclmul
crc32_pclmul           12288  0
xhci_pci               24576  0
scsi_mod              319488  4 sd_mod,libata,sg,sr_mod
libphy                225280  3 r8169,mdio_devres,realtek
xhci_hcd              356352  1 xhci_pci
psmouse               208896  0
rtsx_pci              147456  1 rtsx_pci_sdmmc
crc32c_intel           16384  3
drm                   749568  16
drm_kms_helper,drm_display_helper,drm_buddy,i915,ttm
intel_lpss_pci         24576  0
usbcore               401408  6
xhci_hcd,usbhid,uvcvideo,btusb,xhci_pci,hid_logitech_hidpp
intel_lpss             12288  1 intel_lpss_pci
i2c_i801               36864  0
idma64                 20480  0
i2c_smbus              16384  1 i2c_i801
scsi_common            16384  5 scsi_mod,sd_mod,libata,sg,sr_mod
usb_common             16384  3 xhci_hcd,usbcore,uvcvideo
battery                28672  0
video                  77824  2 acer_wmi,i915
wmi                    28672  4 video,intel_wmi_thunderbolt,acer_wmi,wmi_bmof
button                 24576  0

lsb_release -a
----
No LSB modules are available.
Distributor ID: Debian
Description:    Debian GNU/Linux trixie/sid
Release:        n/a
Codename:       trixie

lspci
----
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core
Processor Host Bridge/DRAM Registers
(rev 02)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0
xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise
Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise
Point-LP Serial IO I2C Controller #0 (re
v 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP
CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA
Controller [AHCI mode] (rev 21)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express
Root Port #9 (rev f1)
00:1d.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express
Root Port #11 (rev f1)
00:1d.3 PCI bridge: Intel Corporation Device 9d1b (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
02:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless
Network Adapter (rev 31)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd.
RTL8411B PCI Express Card Reader (rev 0
1)
03:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd.
RTL8111/8168/8211/8411 PCI Express Gigabit
Ethernet Controller (rev 12)

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#272514

From	George at Clug <Clug@goproject.info>
Date	2024-08-24 01:20 +0200
Message-ID	<JeLJv-77Vo-1@gated-at.bofh.it>
In reply to	#272512


On Saturday, 24-08-2024 at 08:11 Joe B wrote:
> Hello,
> 
> i've been having an issue where my laptop powers off randomly when
> not connected to power. This has been happening since stable and
> currently i'm on unstable. I would like to use my laptop without
> power.

Joe,

Your issue seems to be experienced by other Aspire E5-575 users.

I believe this to be a hardware fault, not something that Debian can assist you with. Maybe others who post here, have an idea that could help?

The Acer Aspire E5-575-77CR is a powerful laptop with the latest Windows 11 operating system. It packs a 7th generation Intel Core i7-7500U processor, providing up to 3.50 GHz of speed.
Model	Aspire 5 (2019)
Release date	April 2019

https://community.acer.com/en/discussion/562962/acer-e5-575g-52da-charging-battery-issues
3. Whenever unplugged my laptop doesn’t stay on, switches off right away!

https://community.acer.com/en/discussion/561611/acer-aspire-e-15-e5-575g-shuts-down-when-unplugged
Acer Aspire E 15 E5-575G Shuts Down When Unplugged
My laptop that is 1.5 years old instantly shuts down the moment it is unplugged.
I've tried using the reset battery button at the back as well as other variations of that fix to no avail.
My battery also says "98% available, (plugged in, charging)" but it doesn't decrease or increase from that 98%.

https://www.quora.com/I-have-an-Acer-E5-574-laptop-Its-battery-always-shows-100-charged-but-as-soon-as-I-unplugged-the-charger-it-got-turned-off-What-is-the-issue-with-the-battery-What-should-I-do
I have an Acer E5-574 laptop. Its battery always shows 100% charged, but as soon as I unplugged the charger it got turned off. What is the issue with the battery? What should I do?

https://www.ifixit.com/Answers/View/715997/Why+does+my+laptop+suddenly+shuts+down+with+no+signs+of+life?srsltid=AfmBOopv9IHYAnotNCj5CDyq03YEVaSQliLnhTRw_g-CkgUxI97vUUTV
My Acer Aspire E5-575G stopped charging up to 100%. It usually stops charging around 93-96%. When unplugged, it suddenly goes off at around 54 - 57% and will not turn on no matter what I do. When it suddenly goes of, it doesn't indicate signs of life/power when I plug it in to charge. (That is, the orange light won't turn on to indicate charging)

I've tried resetting the battery several times and it still won't switch on, I even went as far as opening up the pc to disconnect and reconnect the built-in battery, but it still won't turn on.


https://www.youtube.com/watch?v=qMKzefxhhqY
Acer Aspire E5 575 Battery Replacement Guide 


George.

> 
> Please advise on what logs you might need
> 
> System Information
>        Manufacturer: Acer
>        Product Name: Aspire E5-575
> 
> 
> 
> uname -a
> Linux debian 6.10.6-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.10.6-1
> (2024-08-19) x86_64 GNU/Linux
> 
> lsmod
> -----
> Module                  Size  Used by
> ccm                    20480  6
> xt_CHECKSUM            12288  1
> xt_MASQUERADE          16384  3
> xt_conntrack           12288  1
> ipt_REJECT             12288  2
> nf_reject_ipv4         16384  1 ipt_REJECT
> xt_tcpudp              16384  0
> nft_compat             20480  7
> nft_chain_nat          12288  2
> nf_nat                 65536  2 nft_chain_nat,xt_MASQUERADE
> nf_conntrack          204800  3 xt_conntrack,nf_nat,xt_MASQUER
> ADE
> nf_defrag_ipv6         24576  1 nf_conntrack
> nf_defrag_ipv4         12288  1 nf_conntrack
> nf_tables             372736  156 nft_compat,nft_chain_nat
> bridge                389120  0
> stp                    12288  1 bridge
> llc                    16384  2 bridge,stp
> qrtr                   53248  2
> snd_sof_pci_intel_skl    24576  0
> snd_sof_intel_hda_generic    36864  1 snd_sof_pci_intel_skl
> soundwire_intel        73728  1 snd_sof_intel_hda_generic
> soundwire_generic_allocation    12288  1 soundwire_intel
> soundwire_cadence      45056  1 soundwire_intel
> snd_sof_intel_hda_common   184320  2
> snd_sof_intel_hda_generic,snd_sof_pci_intel_skl
> snd_sof_intel_hda_mlink    36864  3
> soundwire_intel,snd_sof_intel_hda_common,snd_sof_intel_hda_generic
> intel_rapl_msr         20480  0
> snd_sof_intel_hda      20480  2
> snd_sof_intel_hda_common,snd_sof_intel_hda_generic
> intel_rapl_common      49152  1 intel_rapl_msr
> snd_sof_pci            24576  2 snd_sof_intel_hda_generic,snd_sof_pci_intel_skl
> intel_uncore_frequency    12288  0
> snd_sof_xtensa_dsp     16384  1 snd_sof_intel_hda_generic
> intel_uncore_frequency_common    16384  1 intel_uncore_frequency
> rfcomm                102400  6
> snd_sof               372736  5
> snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_hda_generic,snd_sof_i
> ntel_hda,snd_sof_pci_intel_skl
> cmac                   12288  3
> algif_hash             12288  1
> algif_skcipher         12288  1
> x86_pkg_temp_thermal    16384  0
> af_alg                 32768  6 algif_hash,algif_skcipher
> intel_powerclamp       16384  0
> bnep                   36864  2
> kvm_intel             413696  0
> snd_sof_utils          16384  1 snd_sof
> soundwire_bus         114688  3
> soundwire_intel,soundwire_generic_allocation,soundwire_cadence
> snd_soc_avs           208896  0
> snd_soc_hda_codec      24576  1 snd_soc_avs
> snd_hda_codec_hdmi     90112  1
> kvm                  1343488  1 kvm_intel
> snd_soc_skl           204800  
0
> snd_soc_hdac_hda       28672  2 snd_sof_intel_hda_common,snd_soc_skl
> snd_hda_ext_core       36864  7
> snd_soc_avs,snd_soc_hda_codec,snd_sof_intel_hda_common,snd_soc_hdac_hda,
> snd_sof_intel_hda_mlink,snd_soc_skl,snd_sof_intel_hda
> ath10k_pci             53248  0
> snd_soc_sst_ipc        20480  1 snd_soc_skl
> snd_ctl_led            24576  0
> snd_soc_sst_dsp        45056  1 snd_soc_skl
> ath10k_core           532480  1 ath10k_pci
> snd_soc_acpi_intel_match   106496  3
> snd_sof_intel_hda_generic,snd_soc_skl,snd_sof_pci_intel_skl
> snd_soc_acpi           16384  3
> snd_soc_acpi_intel_match,snd_sof_intel_hda_generic,snd_soc_skl
> snd_hda_codec_realtek   208896  1
> snd_soc_core          413696  7
> snd_soc_avs,snd_soc_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_
> common,snd_soc_hdac_hda,snd_soc_skl
> snd_hda_codec_generic   114688  1 snd_hda_codec_realtek
> snd_hda_scodec_component    20480  1 snd_hda_codec_realtek
> ghash_clmulni_intel    16384  0
> sha512_ssse3           53248  0
> ath                    36864  1 ath10k_core
> sha256_ssse3           32768  0
> snd_compress           28672  2 snd_soc_avs,snd_soc_core
> sha1_ssse3             32768  0
> uvcvideo              147456  0
> snd_pcm_dmaengine      16384  1 snd_soc_core
> videobuf2_vmalloc      20480  1 uvcvideo
> snd_hda_intel          61440  5
> mac80211             1396736  1 ath10k_core
> btusb                  86016  0
> uvc                    12288  1 uvcvideo
> videobuf2_memops       16384  1 videobuf2_vmalloc
> aesni_intel           364544  8
> snd_intel_dspcfg       36864  6
> snd_soc_avs,snd_hda_intel,snd_sof,snd_sof_intel_hda_common,snd_sof_intel
> _hda_generic,snd_soc_skl
> snd_intel_sdw_acpi     16384  2 snd_intel_dspcfg,snd_sof_intel_hda_generic
> videobuf2_v4l2         36864  1 uvcvideo
> btrtl                  32768  1 btusb
> binfmt_misc            28672  1
> snd_hda_codec         212992  9
> snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,s
> nd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda
> btintel                69632  1 btusb
> mei_hdcp               28672  0
> mei_pxp                16384  0
> crypto_simd            16384  1 aesni_intel
> btbcm                  24576  1 btusb
> libarc4                12288  1 mac80211
> cryptd                 28672  3 crypto_simd,ghash_clmulni_intel
> rapl                   20480  0
> btmtk                  12288  1 btusb
> intel_cstate           24576  0
> snd_hda_core          143360  12
> snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,
> snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac
> _hda,snd_soc_skl,snd_sof_intel_hda
> cfg80211             1339392  3 ath,mac80211,ath10k_core
> bluetooth            1069056  32 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm
> videodev              364544  2 videobuf2_v4l2,uvcvideo
> snd_hwdep              16384  1 snd_hda_codec
> acer_wmi               36864  0
> intel_uncore          258048  0
> snd_pcm               188416  15
> snd_soc_avs,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_in
> tel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_soc_skl,snd_hda_core,sn
> d_sof_pci_intel_skl,snd_pcm_dmaengine
> sparse_keymap          12288  1 acer_wmi
> intel_wmi_thunderbolt    16384  0
> pcspkr                 12288  0
> platform_profile       12288  1 acer_wmi
> wmi_bmof               12288  0
> mei_me                 57344  2
> iTCO_wdt               12288  0
> snd_timer              53248  1 snd_pcm
> videobuf2_common       81920  4
> videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops
> intel_pmc_bxt          16384  1 iTCO_wdt
> mei                   184320  5 mei_hdcp,mei_pxp,mei_me
> iTCO_vendor_support    12288  1 iTCO_wdt
> snd                   147456  21
> snd_ctl_led,snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hwdep,snd_hda_
> intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm
> mc                     94208  4
> videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
> watchdog               49152  1 iTCO_wdt
> ee1004                 16384  0
> soundcore              16384  2 snd_ctl_led,snd
> rfkill                 40960  7 acer_wmi,bluetooth,cfg80211
> intel_pch_thermal      16384  0
> intel_xhci_usb_role_switch    12288  0
> roles                  16384  1 intel_xhci_usb_role_switch
> intel_pmc_core        122880  0
> intel_vsec             20480  1 intel_pmc_core
> pmt_telemetry          16384  1 intel_pmc_core
> acpi_pad              184320  0
> pmt_class              12288  1 pmt_telemetry
> ac                     16384  0
> joydev                 24576  0
> evdev                  28672  15
> serio_raw              16384  0
> sg                     45056  0
> coretemp               16384  0
> msr                    12288  0
> parport_pc             40960  0
> ppdev                  24576  0
> lp                     20480  0
> parport                81920  3 parport_pc,lp,ppdev
> efi_pstore             12288  0
> configfs               69632  1
> nfnetlink              20480  3 nft_compat,nf_tables
> ip_tables              28672  0
> x_tables               53248  7
> xt_conntrack,nft_compat,xt_tcpudp,xt_CHECKSUM,ipt_REJECT,ip_tables,xt_MA
> SQUERADE
> autofs4                57344  2
> ext4                 1130496  1
> crc16                  12288  2 bluetooth,ext4
> mbcache                16384  1 ext4
> jbd2                  196608  1 ext4
> btrfs                2105344  0
> blake2b_generic        24576  0
> raid10                 73728  0
> raid456               196608  0
> async_raid6_recov      20480  1 raid456
> async_memcpy           16384  2 raid456,async_raid6_recov
> async_pq               16384  2 raid456,async_raid6_recov
> async_xor              16384  3 async_pq,raid456,async_raid6_recov
> async_tx               16384  5
> async_pq,async_memcpy,async_xor,raid456,async_raid6_recov
> xor                    20480  2 async_xor,btrfs
> raid6_pq              122880  4 async_pq,btrfs,raid456,async_raid6_recov
> libcrc32c              12288  5 nf_conntrack,nf_nat,btrfs,nf_tables,raid456
> crc32c_generic         12288  0
> raid1                  61440  0
> raid0                  24576  0
> md_mod                225280  4 raid1,raid10,raid0,raid456
> hid_logitech_hidpp     69632  0
> i915                 4235264  16
> hid_logitech_dj        40960  0
> sd_mod                 81920  2
> t10_pi                 20480  1 sd_mod
> hid_generic            12288  0
> sr_mod                 28672  0
> crc64_rocksoft         16384  1 t10_pi
> cdrom                  81920  1 sr_mod
> crc64                  16384  1 crc64_rocksoft
> crc_t10dif             16384  1 t10_pi
> usbhid                 77824  2 hid_logitech_dj,hid_logitech_hidpp
> crct10dif_generic      12288  0
> hid                   253952  4
> usbhid,hid_generic,hid_logitech_dj,hid_logitech_hidpp
> drm_buddy              20480  1 i915
> rtsx_pci_sdmmc         32768  0
> i2c_algo_bit           12288  1 i915
> drm_display_helper    262144  1 i915
> ahci                   49152  2
> mmc_core              249856  1 rtsx_pci_sdmmc
> libahci                61440  1 ahci
> cec                    69632  2 drm_display_helper,i915
> rc_core                73728  1 cec
> r8169                 118784  0
> ttm                   102400  1 i915
> libata                454656  2 libahci,ahci
> realtek                45056  1
> mdio_devres            12288  1 r8169
> crct10dif_pclmul       12288  1
> drm_kms_helper        253952  2 drm_display_helper,i915
> crct10dif_common       12288  3 crct10dif_generic,crc_t10dif,crct10dif_pclmul
> crc32_pclmul           12288  
0
> xhci_pci               24576  0
> scsi_mod              319488  4 sd_mod,libata,sg,sr_mod
> libphy                225280  3 r8169,mdio_devres,realtek
> xhci_hcd              356352  1 xhci_pci
> psmouse               208896  0
> rtsx_pci              147456  1 rtsx_pci_sdmmc
> crc32c_intel           16384  3
> drm                   749568  16
> drm_kms_helper,drm_display_helper,drm_buddy,i915,ttm
> intel_lpss_pci         24576  0
> usbcore               401408  6
> xhci_hcd,usbhid,uvcvideo,btusb,xhci_pci,hid_logitech_hidpp
> intel_lpss             12288  1 intel_lpss_pci
> i2c_i801               36864  0
> idma64                 20480  0
> i2c_smbus              16384  1 i2c_i801
> scsi_common            16384  5 scsi_mod,sd_mod,libata,sg,sr_mod
> usb_common             16384  3 xhci_hcd,usbcore,uvcvideo
> battery                28672  0
> video                  77824  2 acer_wmi,i915
> wmi                    28672  4 video,intel_wmi_thunderbolt,acer_wmi,wmi_bmof
> button                 24576  0
> 
> lsb_release -a
> ----
> No LSB modules are available.
> Distributor ID: Debian
> Description:    Debian GNU/Linux trixie/sid
> Release:        n/a
> Codename:       trixie
> 
> lspci
> ----
> 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core
> Processor Host Bridge/DRAM Registers
> (rev 02)
> 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
> 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0
> xHCI Controller (rev 21)
> 00:14.2 Signal processing controller: Intel Corporation Sunrise
> Point-LP Thermal subsystem (rev 21)
> 00:15.0 Signal processing controller: Intel Corporation Sunrise
> Point-LP Serial IO I2C Controller #0 (re
> v 21)
> 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP
> CSME HECI #1 (rev 21)
> 00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA
> Controller [AHCI mode] (rev 21)
> 00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express
> Root Port #9 (rev f1)
> 00:1d.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express
> Root Port #11 (rev f1)
> 00:1d.3 PCI bridge: Intel Corporation Device 9d1b (rev f1)
> 00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC/eSPI Controller (rev 21)
> 00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
> 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
> 00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
> 02:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless
> Network Adapter (rev 31)
> 03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd.
> RTL8411B PCI Express Card Reader (rev 0
> 1)
> 03:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd.
> RTL8111/8168/8211/8411 PCI Express Gigabit
> Ethernet Controller (rev 12)
> 
>

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#272516

From	Joe B <jcb2023az@gmail.com>
Date	2024-08-24 01:40 +0200
Message-ID	<JeM2S-781v-9@gated-at.bofh.it>
In reply to	#272514

Wow,

Thanks i thought it was debian specific.

For now i will keep it on the charger and use it as a desktop. I used
it for sid but now my main laptop is on sid and everything is working
fine.

Thanks again.

On Fri, Aug 23, 2024 at 4:12 PM George at Clug <Clug@goproject.info> wrote:
>
>
>
> On Saturday, 24-08-2024 at 08:11 Joe B wrote:
> > Hello,
> >
> > i've been having an issue where my laptop powers off randomly when
> > not connected to power. This has been happening since stable and
> > currently i'm on unstable. I would like to use my laptop without
> > power.
>
> Joe,
>
> Your issue seems to be experienced by other Aspire E5-575 users.
>
> I believe this to be a hardware fault, not something that Debian can assist you with. Maybe others who post here, have an idea that could help?
>
> The Acer Aspire E5-575-77CR is a powerful laptop with the latest Windows 11 operating system. It packs a 7th generation Intel Core i7-7500U processor, providing up to 3.50 GHz of speed.
> Model   Aspire 5 (2019)
> Release date    April 2019
>
> https://community.acer.com/en/discussion/562962/acer-e5-575g-52da-charging-battery-issues
> 3. Whenever unplugged my laptop doesn’t stay on, switches off right away!
>
> https://community.acer.com/en/discussion/561611/acer-aspire-e-15-e5-575g-shuts-down-when-unplugged
> Acer Aspire E 15 E5-575G Shuts Down When Unplugged
> My laptop that is 1.5 years old instantly shuts down the moment it is unplugged.
> I've tried using the reset battery button at the back as well as other variations of that fix to no avail.
> My battery also says "98% available, (plugged in, charging)" but it doesn't decrease or increase from that 98%.
>
> https://www.quora.com/I-have-an-Acer-E5-574-laptop-Its-battery-always-shows-100-charged-but-as-soon-as-I-unplugged-the-charger-it-got-turned-off-What-is-the-issue-with-the-battery-What-should-I-do
> I have an Acer E5-574 laptop. Its battery always shows 100% charged, but as soon as I unplugged the charger it got turned off. What is the issue with the battery? What should I do?
>
> https://www.ifixit.com/Answers/View/715997/Why+does+my+laptop+suddenly+shuts+down+with+no+signs+of+life?srsltid=AfmBOopv9IHYAnotNCj5CDyq03YEVaSQliLnhTRw_g-CkgUxI97vUUTV
> My Acer Aspire E5-575G stopped charging up to 100%. It usually stops charging around 93-96%. When unplugged, it suddenly goes off at around 54 - 57% and will not turn on no matter what I do. When it suddenly goes of, it doesn't indicate signs of life/power when I plug it in to charge. (That is, the orange light won't turn on to indicate charging)
>
> I've tried resetting the battery several times and it still won't switch on, I even went as far as opening up the pc to disconnect and reconnect the built-in battery, but it still won't turn on.
>
>
> https://www.youtube.com/watch?v=qMKzefxhhqY
> Acer Aspire E5 575 Battery Replacement Guide
>
>
> George.
>
> >
> > Please advise on what logs you might need
> >
> > System Information
> >        Manufacturer: Acer
> >        Product Name: Aspire E5-575
> >
> >
> >
> > uname -a
> > Linux debian 6.10.6-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.10.6-1
> > (2024-08-19) x86_64 GNU/Linux
> >
> > lsmod
> > -----
> > Module                  Size  Used by
> > ccm                    20480  6
> > xt_CHECKSUM            12288  1
> > xt_MASQUERADE          16384  3
> > xt_conntrack           12288  1
> > ipt_REJECT             12288  2
> > nf_reject_ipv4         16384  1 ipt_REJECT
> > xt_tcpudp              16384  0
> > nft_compat             20480  7
> > nft_chain_nat          12288  2
> > nf_nat                 65536  2 nft_chain_nat,xt_MASQUERADE
> > nf_conntrack          204800  3 xt_conntrack,nf_nat,xt_MASQUER
> > ADE
> > nf_defrag_ipv6         24576  1 nf_conntrack
> > nf_defrag_ipv4         12288  1 nf_conntrack
> > nf_tables             372736  156 nft_compat,nft_chain_nat
> > bridge                389120  0
> > stp                    12288  1 bridge
> > llc                    16384  2 bridge,stp
> > qrtr                   53248  2
> > snd_sof_pci_intel_skl    24576  0
> > snd_sof_intel_hda_generic    36864  1 snd_sof_pci_intel_skl
> > soundwire_intel        73728  1 snd_sof_intel_hda_generic
> > soundwire_generic_allocation    12288  1 soundwire_intel
> > soundwire_cadence      45056  1 soundwire_intel
> > snd_sof_intel_hda_common   184320  2
> > snd_sof_intel_hda_generic,snd_sof_pci_intel_skl
> > snd_sof_intel_hda_mlink    36864  3
> > soundwire_intel,snd_sof_intel_hda_common,snd_sof_intel_hda_generic
> > intel_rapl_msr         20480  0
> > snd_sof_intel_hda      20480  2
> > snd_sof_intel_hda_common,snd_sof_intel_hda_generic
> > intel_rapl_common      49152  1 intel_rapl_msr
> > snd_sof_pci            24576  2 snd_sof_intel_hda_generic,snd_sof_pci_intel_skl
> > intel_uncore_frequency    12288  0
> > snd_sof_xtensa_dsp     16384  1 snd_sof_intel_hda_generic
> > intel_uncore_frequency_common    16384  1 intel_uncore_frequency
> > rfcomm                102400  6
> > snd_sof               372736  5
> > snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_hda_generic,snd_sof_i
> > ntel_hda,snd_sof_pci_intel_skl
> > cmac                   12288  3
> > algif_hash             12288  1
> > algif_skcipher         12288  1
> > x86_pkg_temp_thermal    16384  0
> > af_alg                 32768  6 algif_hash,algif_skcipher
> > intel_powerclamp       16384  0
> > bnep                   36864  2
> > kvm_intel             413696  0
> > snd_sof_utils          16384  1 snd_sof
> > soundwire_bus         114688  3
> > soundwire_intel,soundwire_generic_allocation,soundwire_cadence
> > snd_soc_avs           208896  0
> > snd_soc_hda_codec      24576  1 snd_soc_avs
> > snd_hda_codec_hdmi     90112  1
> > kvm                  1343488  1 kvm_intel
> > snd_soc_skl           204800  0
> > snd_soc_hdac_hda       28672  2 snd_sof_intel_hda_common,snd_soc_skl
> > snd_hda_ext_core       36864  7
> > snd_soc_avs,snd_soc_hda_codec,snd_sof_intel_hda_common,snd_soc_hdac_hda,
> > snd_sof_intel_hda_mlink,snd_soc_skl,snd_sof_intel_hda
> > ath10k_pci             53248  0
> > snd_soc_sst_ipc        20480  1 snd_soc_skl
> > snd_ctl_led            24576  0
> > snd_soc_sst_dsp        45056  1 snd_soc_skl
> > ath10k_core           532480  1 ath10k_pci
> > snd_soc_acpi_intel_match   106496  3
> > snd_sof_intel_hda_generic,snd_soc_skl,snd_sof_pci_intel_skl
> > snd_soc_acpi           16384  3
> > snd_soc_acpi_intel_match,snd_sof_intel_hda_generic,snd_soc_skl
> > snd_hda_codec_realtek   208896  1
> > snd_soc_core          413696  7
> > snd_soc_avs,snd_soc_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_
> > common,snd_soc_hdac_hda,snd_soc_skl
> > snd_hda_codec_generic   114688  1 snd_hda_codec_realtek
> > snd_hda_scodec_component    20480  1 snd_hda_codec_realtek
> > ghash_clmulni_intel    16384  0
> > sha512_ssse3           53248  0
> > ath                    36864  1 ath10k_core
> > sha256_ssse3           32768  0
> > snd_compress           28672  2 snd_soc_avs,snd_soc_core
> > sha1_ssse3             32768  0
> > uvcvideo              147456  0
> > snd_pcm_dmaengine      16384  1 snd_soc_core
> > videobuf2_vmalloc      20480  1 uvcvideo
> > snd_hda_intel          61440  5
> > mac80211             1396736  1 ath10k_core
> > btusb                  86016  0
> > uvc                    12288  1 uvcvideo
> > videobuf2_memops       16384  1 videobuf2_vmalloc
> > aesni_intel           364544  8
> > snd_intel_dspcfg       36864  6
> > snd_soc_avs,snd_hda_intel,snd_sof,snd_sof_intel_hda_common,snd_sof_intel
> > _hda_generic,snd_soc_skl
> > snd_intel_sdw_acpi     16384  2 snd_intel_dspcfg,snd_sof_intel_hda_generic
> > videobuf2_v4l2         36864  1 uvcvideo
> > btrtl                  32768  1 btusb
> > binfmt_misc            28672  1
> > snd_hda_codec         212992  9
> > snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,s
> > nd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda
> > btintel                69632  1 btusb
> > mei_hdcp               28672  0
> > mei_pxp                16384  0
> > crypto_simd            16384  1 aesni_intel
> > btbcm                  24576  1 btusb
> > libarc4                12288  1 mac80211
> > cryptd                 28672  3 crypto_simd,ghash_clmulni_intel
> > rapl                   20480  0
> > btmtk                  12288  1 btusb
> > intel_cstate           24576  0
> > snd_hda_core          143360  12
> > snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,
> > snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac
> > _hda,snd_soc_skl,snd_sof_intel_hda
> > cfg80211             1339392  3 ath,mac80211,ath10k_core
> > bluetooth            1069056  32 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm
> > videodev              364544  2 videobuf2_v4l2,uvcvideo
> > snd_hwdep              16384  1 snd_hda_codec
> > acer_wmi               36864  0
> > intel_uncore          258048  0
> > snd_pcm               188416  15
> > snd_soc_avs,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_in
> > tel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_soc_skl,snd_hda_core,sn
> > d_sof_pci_intel_skl,snd_pcm_dmaengine
> > sparse_keymap          12288  1 acer_wmi
> > intel_wmi_thunderbolt    16384  0
> > pcspkr                 12288  0
> > platform_profile       12288  1 acer_wmi
> > wmi_bmof               12288  0
> > mei_me                 57344  2
> > iTCO_wdt               12288  0
> > snd_timer              53248  1 snd_pcm
> > videobuf2_common       81920  4
> > videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops
> > intel_pmc_bxt          16384  1 iTCO_wdt
> > mei                   184320  5 mei_hdcp,mei_pxp,mei_me
> > iTCO_vendor_support    12288  1 iTCO_wdt
> > snd                   147456  21
> > snd_ctl_led,snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hwdep,snd_hda_
> > intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm
> > mc                     94208  4
> > videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
> > watchdog               49152  1 iTCO_wdt
> > ee1004                 16384  0
> > soundcore              16384  2 snd_ctl_led,snd
> > rfkill                 40960  7 acer_wmi,bluetooth,cfg80211
> > intel_pch_thermal      16384  0
> > intel_xhci_usb_role_switch    12288  0
> > roles                  16384  1 intel_xhci_usb_role_switch
> > intel_pmc_core        122880  0
> > intel_vsec             20480  1 intel_pmc_core
> > pmt_telemetry          16384  1 intel_pmc_core
> > acpi_pad              184320  0
> > pmt_class              12288  1 pmt_telemetry
> > ac                     16384  0
> > joydev                 24576  0
> > evdev                  28672  15
> > serio_raw              16384  0
> > sg                     45056  0
> > coretemp               16384  0
> > msr                    12288  0
> > parport_pc             40960  0
> > ppdev                  24576  0
> > lp                     20480  0
> > parport                81920  3 parport_pc,lp,ppdev
> > efi_pstore             12288  0
> > configfs               69632  1
> > nfnetlink              20480  3 nft_compat,nf_tables
> > ip_tables              28672  0
> > x_tables               53248  7
> > xt_conntrack,nft_compat,xt_tcpudp,xt_CHECKSUM,ipt_REJECT,ip_tables,xt_MA
> > SQUERADE
> > autofs4                57344  2
> > ext4                 1130496  1
> > crc16                  12288  2 bluetooth,ext4
> > mbcache                16384  1 ext4
> > jbd2                  196608  1 ext4
> > btrfs                2105344  0
> > blake2b_generic        24576  0
> > raid10                 73728  0
> > raid456               196608  0
> > async_raid6_recov      20480  1 raid456
> > async_memcpy           16384  2 raid456,async_raid6_recov
> > async_pq               16384  2 raid456,async_raid6_recov
> > async_xor              16384  3 async_pq,raid456,async_raid6_recov
> > async_tx               16384  5
> > async_pq,async_memcpy,async_xor,raid456,async_raid6_recov
> > xor                    20480  2 async_xor,btrfs
> > raid6_pq              122880  4 async_pq,btrfs,raid456,async_raid6_recov
> > libcrc32c              12288  5 nf_conntrack,nf_nat,btrfs,nf_tables,raid456
> > crc32c_generic         12288  0
> > raid1                  61440  0
> > raid0                  24576  0
> > md_mod                225280  4 raid1,raid10,raid0,raid456
> > hid_logitech_hidpp     69632  0
> > i915                 4235264  16
> > hid_logitech_dj        40960  0
> > sd_mod                 81920  2
> > t10_pi                 20480  1 sd_mod
> > hid_generic            12288  0
> > sr_mod                 28672  0
> > crc64_rocksoft         16384  1 t10_pi
> > cdrom                  81920  1 sr_mod
> > crc64                  16384  1 crc64_rocksoft
> > crc_t10dif             16384  1 t10_pi
> > usbhid                 77824  2 hid_logitech_dj,hid_logitech_hidpp
> > crct10dif_generic      12288  0
> > hid                   253952  4
> > usbhid,hid_generic,hid_logitech_dj,hid_logitech_hidpp
> > drm_buddy              20480  1 i915
> > rtsx_pci_sdmmc         32768  0
> > i2c_algo_bit           12288  1 i915
> > drm_display_helper    262144  1 i915
> > ahci                   49152  2
> > mmc_core              249856  1 rtsx_pci_sdmmc
> > libahci                61440  1 ahci
> > cec                    69632  2 drm_display_helper,i915
> > rc_core                73728  1 cec
> > r8169                 118784  0
> > ttm                   102400  1 i915
> > libata                454656  2 libahci,ahci
> > realtek                45056  1
> > mdio_devres            12288  1 r8169
> > crct10dif_pclmul       12288  1
> > drm_kms_helper        253952  2 drm_display_helper,i915
> > crct10dif_common       12288  3 crct10dif_generic,crc_t10dif,crct10dif_pclmul
> > crc32_pclmul           12288  0
> > xhci_pci               24576  0
> > scsi_mod              319488  4 sd_mod,libata,sg,sr_mod
> > libphy                225280  3 r8169,mdio_devres,realtek
> > xhci_hcd              356352  1 xhci_pci
> > psmouse               208896  0
> > rtsx_pci              147456  1 rtsx_pci_sdmmc
> > crc32c_intel           16384  3
> > drm                   749568  16
> > drm_kms_helper,drm_display_helper,drm_buddy,i915,ttm
> > intel_lpss_pci         24576  0
> > usbcore               401408  6
> > xhci_hcd,usbhid,uvcvideo,btusb,xhci_pci,hid_logitech_hidpp
> > intel_lpss             12288  1 intel_lpss_pci
> > i2c_i801               36864  0
> > idma64                 20480  0
> > i2c_smbus              16384  1 i2c_i801
> > scsi_common            16384  5 scsi_mod,sd_mod,libata,sg,sr_mod
> > usb_common             16384  3 xhci_hcd,usbcore,uvcvideo
> > battery                28672  0
> > video                  77824  2 acer_wmi,i915
> > wmi                    28672  4 video,intel_wmi_thunderbolt,acer_wmi,wmi_bmof
> > button                 24576  0
> >
> > lsb_release -a
> > ----
> > No LSB modules are available.
> > Distributor ID: Debian
> > Description:    Debian GNU/Linux trixie/sid
> > Release:        n/a
> > Codename:       trixie
> >
> > lspci
> > ----
> > 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core
> > Processor Host Bridge/DRAM Registers
> > (rev 02)
> > 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
> > 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0
> > xHCI Controller (rev 21)
> > 00:14.2 Signal processing controller: Intel Corporation Sunrise
> > Point-LP Thermal subsystem (rev 21)
> > 00:15.0 Signal processing controller: Intel Corporation Sunrise
> > Point-LP Serial IO I2C Controller #0 (re
> > v 21)
> > 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP
> > CSME HECI #1 (rev 21)
> > 00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA
> > Controller [AHCI mode] (rev 21)
> > 00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express
> > Root Port #9 (rev f1)
> > 00:1d.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express
> > Root Port #11 (rev f1)
> > 00:1d.3 PCI bridge: Intel Corporation Device 9d1b (rev f1)
> > 00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC/eSPI Controller (rev 21)
> > 00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
> > 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
> > 00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
> > 02:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless
> > Network Adapter (rev 31)
> > 03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd.
> > RTL8411B PCI Express Card Reader (rev 0
> > 1)
> > 03:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd.
> > RTL8111/8168/8211/8411 PCI Express Gigabit
> > Ethernet Controller (rev 12)
> >
> >

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#272520

From	Max Nikulin <manikulin@gmail.com>
Date	2024-08-24 18:10 +0200
Message-ID	<Jf1uW-7kPS-9@gated-at.bofh.it>
In reply to	#272512

On 24/08/2024 05:11, Joe B wrote:
> 
> i've been having an issue where my laptop powers off randomly when
> not connected to power. This has been happening since stable and
> currently i'm on unstable. I would like to use my laptop without
> power.

It is unclear what actually happens, so it may vary from hardware 
failure to intended behavior (shutdown after some timeout if battery 
level is too low). Did it happen before bookworm (current stable)? Is it 
proper shutdown or abrupt termination? Inspect last messages of

     journalctl -b -1

executed as root.

You have not provided any details concerning battery state

     upower --dump

or something like

     grep '' /sys/class/power_supply/BAT0/*

Compare "design" values with full/max ones.

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#272523

From	Hans <hans.ullrich@loop.de>
Date	2024-08-24 18:30 +0200
Message-ID	<Jf1Oh-7kWe-15@gated-at.bofh.it>
In reply to	#272520

Am Samstag, 24. August 2024, 18:08:00 CEST schrieb Max Nikulin:
> On 24/08/2024 05:11, Joe B wrote:
> > i've been having an issue where my laptop powers off randomly when
> > not connected to power. This has been happening since stable and
> > currently i'm on unstable. I would like to use my laptop without
> > power.

Check temperature! If it shuts down due to overheating, check /var/log/syslog 
or /var/log/kern.log. There should be an entry for it.

There are also tools, which check sensors and show its actual state. Look for 
gkrellm or others.

Most problems with notebooks, is the air release ist often full of dust. 
Relating to the processor use, it may overheat or not.

Check the air flow is good.

Hope this helps.

Best 

Hans

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#272526

From	<tomas@tuxteam.de>
Date	2024-08-24 21:00 +0200
Message-ID	<Jf49s-7mdD-7@gated-at.bofh.it>
In reply to	#272523

[Multipart message — attachments visible in raw view] — view raw

On Sat, Aug 24, 2024 at 06:22:40PM +0200, Hans wrote:
> Am Samstag, 24. August 2024, 18:08:00 CEST schrieb Max Nikulin:
> > On 24/08/2024 05:11, Joe B wrote:
> > > i've been having an issue where my laptop powers off randomly when
> > > not connected to power. This has been happening since stable and
> > > currently i'm on unstable. I would like to use my laptop without
> > > power.
> 
> Check temperature! If it shuts down due to overheating, check /var/log/syslog 
> or /var/log/kern.log. There should be an entry for it.

While a heat problem might still be possible, it's quite improbable since the
OP said that it only happens when runing on battery.

Cheers
-- 
t

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#272527

From	Joe <joe@jretrading.com>
Date	2024-08-24 21:40 +0200
Message-ID	<Jf4M9-7mFv-5@gated-at.bofh.it>
In reply to	#272526

On Sat, 24 Aug 2024 20:50:23 +0200
<tomas@tuxteam.de> wrote:

> On Sat, Aug 24, 2024 at 06:22:40PM +0200, Hans wrote:
> > Am Samstag, 24. August 2024, 18:08:00 CEST schrieb Max Nikulin:  
> > > On 24/08/2024 05:11, Joe B wrote:  
> > > > i've been having an issue where my laptop powers off randomly
> > > > when not connected to power. This has been happening since
> > > > stable and currently i'm on unstable. I would like to use my
> > > > laptop without power.  
> > 
> > Check temperature! If it shuts down due to overheating, check
> > /var/log/syslog or /var/log/kern.log. There should be an entry for
> > it.  
> 
> While a heat problem might still be possible, it's quite improbable
> since the OP said that it only happens when runing on battery.
> 
>
Probably not but not definitely not. There will be some difference in
power circuitry in use between mains and battery, and it is possible for
the mains path circuitry to run cooler than that in the battery path,
maybe better sited for airflow. It is even possible for the circulating
air to get slightly hotter on battery and trigger a thermal intermittent
somewhere else entirely.

If the problem is hardware, cleaning out dust and reseating plugs and
sockets are going to be the easiest things to try first. Not trivial,
laptops don't come apart easily, but actual component failure is going
to be very difficult to diagnose and maybe impossible to fix. I once
saw a desktop motherboard where a memory stick had been badly seated
and blown a power switch IC. It could be seen to be damaged. It was
impossible to obtain this part in Europe.

Certainly, heat is a suspect here, and monitoring whatever temperature
sensors exist seems like a good first approach. Nearly forgot, reseat
the battery first of all, there may be a slightly poor connection there.

-- 
Joe

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#272567

From	"Roy J. Tellason, Sr." <roy@rtellason.com>
Date	2024-08-26 02:40 +0200
Message-ID	<JfvW1-7E7G-5@gated-at.bofh.it>
In reply to	#272527

On Saturday 24 August 2024 03:36:28 pm Joe wrote:
> Not trivial,
> laptops don't come apart easily, but actual component failure is going
> to be very difficult to diagnose and maybe impossible to fix.

Yup.  I have three laptops over there that I was given,  waiting for me to do something with them.  I'm in no particular hurry.

The last laptop I used,  left it plugged in all the time and eventually the battery deteriorated,  something went wrong and it wouldn't charge up any more.  After that I ended up with a "system board error" at which point I gave up on it.  I did get 6-7 years of use out of it,  amyhow...

-- 
Member of the toughest, meanest, deadliest, most unrelenting -- and
ablest -- form of life in this section of space,  a critter that can
be killed but can't be tamed.  --Robert A. Heinlein, "The Puppet Masters"
-
Information is more dangerous than cannon to a society ruled by lies. --James 
M Dakin

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#272570

From	Joe B <jcb2023az@gmail.com>
Date	2024-08-26 04:10 +0200
Message-ID	<Jfxl7-7F5I-1@gated-at.bofh.it>
In reply to	#272567

On August 25, 2024 5:37:05 PM PDT, "Roy J. Tellason, Sr." <roy@rtellason.com> wrote:
>On Saturday 24 August 2024 03:36:28 pm Joe wrote:
>> Not trivial,
>> laptops don't come apart easily, but actual component failure is going
>> to be very difficult to diagnose and maybe impossible to fix.
>
>Yup.  I have three laptops over there that I was given,  waiting for me to do something with them.  I'm in no particular hurry.

So do you recommend me not keep it plugged in all the time and see if the issue resolved it self or with your guys help troubleshooting?

Thanks 

Joe B


>The last laptop I used,  left it plugged in all the time and eventually the battery deteriorated,  something went wrong and it wouldn't charge up any more.  After that I ended up with a "system board error" at which point I gave up on it.  I did get 6-7 years of use out of it,  amyhow...
>

[toc] | [prev] | [next] | [standalone]

#272582

From	Joe <joe@jretrading.com>
Date	2024-08-26 10:20 +0200
Message-ID	<JfD7b-7IER-3@gated-at.bofh.it>
In reply to	#272570

On Sun, 25 Aug 2024 19:07:59 -0700
Joe B <jcb2023az@gmail.com> wrote:

> On August 25, 2024 5:37:05 PM PDT, "Roy J. Tellason, Sr."
> <roy@rtellason.com> wrote:

> >The last laptop I used,  left it plugged in all the time and
> >eventually the battery deteriorated,  something went wrong and it
> >wouldn't charge up any more.   
> 
> So do you recommend me not keep it plugged in all the time and see if
> the issue resolved it self or with your guys help troubleshooting?
> 

Not now. That's good advice from new, pretty much all rechargeable
battery types lose a little capacity every time they are charged right
up to the limit, less so if charged less. A continuously-charged
lithium battery might typically last three to five years, which is not a
problem if you buy a new laptop every year, but most of us don't.

If you have the discipline, or a configuration option as a few lithium
battery devices have, it's optimal to recharge when the charge level is
down to around 50% and to charge to no more than 90%. This will
maximise the life of nearly all types of battery, including lead-acid.

Some people operate almost entirely away from the mains, and need every
possible second of battery life, but most people use laptops indoors,
and indeed, keep them plugged in all the time. 

It's not that replacement batteries are enormously expensive, it's more
a matter that you never know how good the replacements are, even if
they are 'genuine manufacturer's original', and one that's specific to a
particular laptop series may become unobtainable too quickly. And a
general dislike of waste, of course.

-- 
Joe

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#272583

From	Joe B <jcb2023az@gmail.com>
Date	2024-08-26 10:50 +0200
Message-ID	<JfDAd-7IOp-5@gated-at.bofh.it>
In reply to	#272582

On Mon, Aug 26, 2024 at 1:19 AM Joe <joe@jretrading.com> wrote:
>
> On Sun, 25 Aug 2024 19:07:59 -0700
> Joe B <jcb2023az@gmail.com> wrote:
>
> > On August 25, 2024 5:37:05 PM PDT, "Roy J. Tellason, Sr."
> > <roy@rtellason.com> wrote:
>
> > >The last laptop I used,  left it plugged in all the time and
> > >eventually the battery deteriorated,  something went wrong and it
> > >wouldn't charge up any more.
> >
> > So do you recommend me not keep it plugged in all the time and see if
> > the issue resolved it self or with your guys help troubleshooting?
> >

> If you have the discipline, or a configuration option as a few lithium
> battery devices have, it's optimal to recharge when the charge level is
> down to around 50% and to charge to no more than 90%. This will
> maximise the life of nearly all types of battery, including lead-acid.

I really like this idea. Letting it die to 50% then charging it to 90%
if this helps i will keep doing it and if my original issue doesn't
come back then i can mark this thread as resolved.

Thank for the feedback

Joe B

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#272528

From	Joe B <jcb2023az@gmail.com>
Date	2024-08-24 21:40 +0200
Message-ID	<Jf4M9-7mFv-11@gated-at.bofh.it>
In reply to	#272520

Thanks for the reply.

I will take the power cable off probably tomorrow or later on tonight.
When it happens i will run those commands and will report back to this
list

Thanks

On Sat, Aug 24, 2024 at 9:08 AM Max Nikulin <manikulin@gmail.com> wrote:
>
> On 24/08/2024 05:11, Joe B wrote:
> >
> > i've been having an issue where my laptop powers off randomly when
> > not connected to power. This has been happening since stable and
> > currently i'm on unstable. I would like to use my laptop without
> > power.
>
> It is unclear what actually happens, so it may vary from hardware
> failure to intended behavior (shutdown after some timeout if battery
> level is too low). Did it happen before bookworm (current stable)? Is it
> proper shutdown or abrupt termination? Inspect last messages of
>
>      journalctl -b -1
>
> executed as root.
>
> You have not provided any details concerning battery state
>
>      upower --dump
>
> or something like
>
>      grep '' /sys/class/power_supply/BAT0/*
>
> Compare "design" values with full/max ones.
>
>

[toc] | [prev] | [next] | [standalone]

#272540

From	Max Nikulin <manikulin@gmail.com>
Date	2024-08-25 04:00 +0200
Message-ID	<JfaHT-7qnM-1@gated-at.bofh.it>
In reply to	#272528

On 25/08/2024 02:31, Joe B wrote:
> I will take the power cable off probably tomorrow or later on tonight.
> When it happens i will run those commands and will report back to this
> list

You can run that commands while AC power adapter is connected. It should 
allow to estimate if battery is still healthy.

For "journalctl -b -1" try different numbers (-2, -3, etc.) to find a 
boot log when the issue happened.

[toc] | [prev] | [next] | [standalone]

#272545

From	Joe B <jcb2023az@gmail.com>
Date	2024-08-25 08:20 +0200
Message-ID	<JfeLv-7tai-3@gated-at.bofh.it>
In reply to	#272540

On Sat, Aug 24, 2024 at 6:54 PM Max Nikulin <manikulin@gmail.com> wrote:
>
> On 25/08/2024 02:31, Joe B wrote:
> > I will take the power cable off probably tomorrow or later on tonight.
> > When it happens i will run those commands and will report back to this
> > list
>
> You can run that commands while AC power adapter is connected. It should
> allow to estimate if battery is still healthy.

root@debian:~# upower --dump
Device: /org/freedesktop/UPower/devices/battery_BAT1
native-path: BAT1
vendor: LGC
model: AS16B8J
serial: 17741
power supply: yes
updated: Sat 24 Aug 2024 10:49:39 PM PDT (24 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: fully-charged
warning-level: none
energy: 57.0714 Wh
energy-empty: 0 Wh
energy-full: 57.0714 Wh
energy-full-design: 61.32 Wh
energy-rate: 0 W
voltage: 12.471 V
charge-cycles: N/A
percentage: 100%
capacity: 93.0714%
technology: lithium-ion
icon-name: 'battery-full-charged-symbolic'

Device: /org/freedesktop/UPower/devices/battery_hidpp_battery_0
native-path: hidpp_battery_0
model: Wireless Mouse
serial: 96-08-13-f2
power supply: no
updated: Sat 24 Aug 2024 10:49:39 PM PDT (24 seconds ago)
has history: yes
has statistics: yes
mouse
present: yes
rechargeable: yes
state: discharging
warning-level: none
battery-level: normal
percentage: 55% (should be ignored)
icon-name: 'battery-low-symbolic'

Device: /org/freedesktop/UPower/devices/line_power_ACAD
native-path: ACAD
power supply: yes
updated: Sat 24 Aug 2024 10:47:39 PM PDT (144 seconds ago)
has history: no
has statistics: no
line-power
warning-level: none
online: yes
icon-name: 'ac-adapter-symbolic'

Device: /org/freedesktop/UPower/devices/DisplayDevice
power supply: yes
updated: Sat 24 Aug 2024 10:47:39 PM PDT (144 seconds ago)
has history: no
has statistics: no
battery
present: yes
state: fully-charged
warning-level: none
energy: 57.0714 Wh
energy-full: 57.0714 Wh
energy-rate: 0 W
charge-cycles: N/A
percentage: 100%
icon-name: 'battery-full-charged-symbolic'

Daemon:
daemon-version: 1.90.4
on-battery: no
lid-is-closed: no
lid-is-present: yes
critical-action: PowerOff

----

joe@debian:~$ grep '' /sys/class/power_supply/BAT1/*
/sys/class/power_supply/BAT1/alarm:300000
/sys/class/power_supply/BAT1/capacity:100
/sys/class/power_supply/BAT1/capacity_level:Full
/sys/class/power_supply/BAT1/charge_full:5212000
/sys/class/power_supply/BAT1/charge_full_design:5600000
/sys/class/power_supply/BAT1/charge_now:5212000
/sys/class/power_supply/BAT1/current_now:0
/sys/class/power_supply/BAT1/cycle_count:0
grep: /sys/class/power_supply/BAT1/device: Is a directory
grep: /sys/class/power_supply/BAT1/hwmon1: Is a directory
/sys/class/power_supply/BAT1/manufacturer:LGC
/sys/class/power_supply/BAT1/model_name:AS16B8J
grep: /sys/class/power_supply/BAT1/power: Is a directory
/sys/class/power_supply/BAT1/present:1
/sys/class/power_supply/BAT1/serial_number:17741
/sys/class/power_supply/BAT1/status:Full
grep: /sys/class/power_supply/BAT1/subsystem: Is a directory
/sys/class/power_supply/BAT1/technology:Li-ion
/sys/class/power_supply/BAT1/type:Battery
/sys/class/power_supply/BAT1/uevent:DEVTYPE=power_supply
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_NAME=BAT1
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_TYPE=Battery
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_STATUS=Full
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_PRESENT=1
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_TECHNOLOGY=Li-ion
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_CYCLE_COUNT=0
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_VOLTAGE_MIN_DESIGN=10950000
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_VOLTAGE_NOW=12469000
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_CURRENT_NOW=0
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_CHARGE_FULL_DESIGN=5600000
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_CHARGE_FULL=5212000
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_CHARGE_NOW=5212000
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_CAPACITY=100
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_CAPACITY_LEVEL=Full
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_MODEL_NAME=AS16B8J
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_MANUFACTURER=LGC
/sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_SERIAL_NUMBER=17741
/sys/class/power_supply/BAT1/voltage_min_design:10950000
/sys/class/power_supply/BAT1/voltage_now:12469000

> For "journalctl -b -1" try different numbers (-2, -3, etc.) to find a
> boot log when the issue happened.

I boot this laptop everyday so there are a lot of entires for
journactl --list-boots
Any idea ?

Thanks

Joe B

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#272559

From	Max Nikulin <manikulin@gmail.com>
Date	2024-08-25 18:30 +0200
Message-ID	<JfohP-7zhM-3@gated-at.bofh.it>
In reply to	#272545

On 25/08/2024 13:16, Joe B wrote:
> 
> root@debian:~# upower --dump
[...]
> energy-full: 57.0714 Wh
> energy-full-design: 61.32 Wh

So the battery has degraded a bit but capacity is still high enough. I 
hope it is reported correctly. There is no apparent sign of failure.

[...]
> joe@debian:~$ grep '' /sys/class/power_supply/BAT1/*
[...]
> /sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_VOLTAGE_MIN_DESIGN=10950000
> /sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_VOLTAGE_NOW=12469000

You may compare voltage to value when AC adapter is disconnected.

Another data point is charge level after failure and following boot with 
the AC adapter connected.

> I boot this laptop everyday so there are a lot of entires for
> journactl --list-boots
> Any idea ?

You sent first message at Fri, 23 Aug 2024 15:11:36 -0700. Perhaps it 
was soon after failure. You may try to guess comparing time of first and 
last messages.

As to temperature, you may try "sensors" from the lm-sensors package. 
For hard drives "smartclt -x" may give even some history.

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#272561

From	Joe B <jcb2023az@gmail.com>
Date	2024-08-25 19:40 +0200
Message-ID	<Jfpnz-7zUa-13@gated-at.bofh.it>
In reply to	#272559

On Sun, Aug 25, 2024 at 9:21 AM Max Nikulin <manikulin@gmail.com> wrote:
>
> On 25/08/2024 13:16, Joe B wrote:
> >
> > root@debian:~# upower --dump
> [...]
> > energy-full: 57.0714 Wh
> > energy-full-design: 61.32 Wh
>
> So the battery has degraded a bit but capacity is still high enough. I
> hope it is reported correctly. There is no apparent sign of failure.
>
> [...]
> > joe@debian:~$ grep '' /sys/class/power_supply/BAT1/*
> [...]
> > /sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_VOLTAGE_MIN_DESIGN=10950000
> > /sys/class/power_supply/BAT1/uevent:POWER_SUPPLY_VOLTAGE_NOW=12469000
>
> You may compare voltage to value when AC adapter is disconnected.
>
> Another data point is charge level after failure and following boot with
> the AC adapter connected.
>
> > I boot this laptop everyday so there are a lot of entires for
> > journactl --list-boots
> > Any idea ?
>
> You sent first message at Fri, 23 Aug 2024 15:11:36 -0700. Perhaps it
> was soon after failure. You may try to guess comparing time of first and
> last messages.

Whenever i boot up i get this error message

root@debian:~# journalctl -b --grep="acpi MSFT0101"
Aug 25 10:28:38 debian kernel: acpi MSFT0101:00: platform device
creation failed: -16

I will look it up in a few i have to go but it stood out and it
probably can mean something


> As to temperature, you may try "sensors" from the lm-sensors package.

root@debian:~# sensors
pch_skylake-virtual-0
Adapter: Virtual device
temp1:        +34.0°C

coretemp-isa-0000
Adapter: ISA adapter
Package id 0:  +33.0°C  (high = +100.0°C, crit = +100.0°C)
Core 0:        +32.0°C  (high = +100.0°C, crit = +100.0°C)
Core 1:        +31.0°C  (high = +100.0°C, crit = +100.0°C)

acpitz-acpi-0
Adapter: ACPI interface
temp1:        +34.0°C

BAT1-acpi-0
Adapter: ACPI interface
in0:          11.99 V
curr1:       650.00 mA

I did this all while the battery was unplugged and i hope it can shed
light on something

Thanks

Joe B

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#272594

From	Max Nikulin <manikulin@gmail.com>
Date	2024-08-26 18:30 +0200
Message-ID	<JfKLn-7NQT-1@gated-at.bofh.it>
In reply to	#272561

On 26/08/2024 00:37, Joe B wrote:
> root@debian:~# journalctl -b --grep="acpi MSFT0101"
> Aug 25 10:28:38 debian kernel: acpi MSFT0101:00: platform device
> creation failed: -16

My impression is that some ACPI errors are not rare. I have no idea 
concerning severity of this one.

My question was if the laptop performs proper shutdown on battery. 
Perhaps a reason of shutdown is logged before.

> temp1:        +34.0°C
> Package id 0:  +33.0°C  (high = +100.0°C, crit = +100.0°C)
> Core 0:        +32.0°C  (high = +100.0°C, crit = +100.0°C)
> Core 1:        +31.0°C  (high = +100.0°C, crit = +100.0°C)

No sign of overheating at this moment.

> in0:          11.99 V
> curr1:       650.00 mA
> 
> I did this all while the battery was unplugged and i hope it can shed
> light on something

Voltage and current on battery is more interesting.

If the battery is detachable, are its contacts clean (no dust, deposit)? 
A guess is that "ranodm" power off may happen when you hold the laptop 
in some specific way and case bending causes bad contact.

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#272615

From	Franco Martelli <martellif67@gmail.com>
Date	2024-08-27 15:10 +0200
Message-ID	<Jg47n-80ax-3@gated-at.bofh.it>
In reply to	#272561

On 25/08/24 at 19:37, Joe B wrote:
> root@debian:~# sensors
> pch_skylake-virtual-0

I've heard that Intel has instability issue for some of his processors:

https://www.tuxedocomputers.com/en/Information-on-stability-problems-with-Raptor-Lake-CPUs.tuxedo

Could you verify with:

~$ cat /proc/cpuinfo

that you don't have such a processor?

Cheers
-- 
Franco Martelli

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#272652

From	Joe B <jcb2023az@gmail.com>
Date	2024-08-28 03:00 +0200
Message-ID	<Jgfct-86Gy-1@gated-at.bofh.it>
In reply to	#272615

On Tue, Aug 27, 2024 at 7:16 AM Franco Martelli <martellif67@gmail.com> wrote:
>
> On 25/08/24 at 19:37, Joe B wrote:
> > root@debian:~# sensors
> > pch_skylake-virtual-0
>
> I've heard that Intel has instability issue for some of his processors:
>
> https://www.tuxedocomputers.com/en/Information-on-stability-problems-with-Raptor-Lake-CPUs.tuxedo
>
> Could you verify with:
>
> ~$ cat /proc/cpuinfo
>
> that you don't have such a processor?

Sorry been busy. Came up with some information. I didn't know who to
reply back to so im going forward

Here is journalctl -b -1

https://termbin.com/q6uw

Here is cat /proc/cpuinfo

https://termbin.com/7iud

Thanks

Joe

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#272663

From	Max Nikulin <manikulin@gmail.com>
Date	2024-08-28 04:40 +0200
Message-ID	<JggLf-87MY-5@gated-at.bofh.it>
In reply to	#272652

On 28/08/2024 07:52, Joe B wrote:
> Here is journalctl -b -1
> 
> https://termbin.com/q6uw

It would be helpful if you describe specific of this boot.

If it is complete log then it looks like abrupt lost of power after 20 
min of working on battery. It may be battery failure of bad contact.

Were you monitoring battery charge level during this boot?

What was battery charge level immediately after next boot (assuming that 
the AC adapter was connected just before booting)?

Is the laptop able to boot without connecting of AC adapter after 
similar events? What is charge level and how long the laptop may run 
till next failure?

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csiph-web

Laptop keeps powering off

Contents

#272512 — Laptop keeps powering off

#272514

#272516

#272520

#272523

#272526

#272527

#272567

#272570

#272582

#272583

#272528

#272540

#272545

#272559

#272561

#272594

#272615

#272652

#272663