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Groups > linux.debian.user > #267751 > unrolled thread

Where to report print driver bug

Started byJames Klaas <jklaas@nordicboycomputing.com>
First post2024-02-23 21:20 +0100
Last post2024-02-24 08:00 +0100
Articles 2 — 2 participants

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  Where to report print driver bug James Klaas <jklaas@nordicboycomputing.com> - 2024-02-23 21:20 +0100
    Re: Where to report print driver bug Marco Moock <mm@dorfdsl.de> - 2024-02-24 08:00 +0100

#267751 — Where to report print driver bug

FromJames Klaas <jklaas@nordicboycomputing.com>
Date2024-02-23 21:20 +0100
SubjectWhere to report print driver bug
Message-ID<IaKbv-c9eM-7@gated-at.bofh.it>
I was going to submit a bug for this but I don't know what package I 
should report the bug against.

Debian bugreport says:
Please enter the name of the package in which you have found a problem, 
or type 'other' to report a more general problem. If you don't know what 
package the bug is in, please contact debian-user@lists.debian.org for 
assistance.

I have a Dell 2130cn, which is a PCL6 compatible printer. CUPS/Print 
manager says

"Generic PCL 6/PCL XL Printer Foomatic/pxlcolor (recommended)"

is the recommended driver and the only PCL6 driver that actually prints 
in color as far as I can tell. However, sometime in the past year or two 
(maybe between Bullseye and Bookworm), this driver no longer allows me 
to print in duplex.

I was able to print in duplex from Windows, so I decided to try a 
different driver. I tried both

"Generic PCL 6/PCL XL Printer - CUPS+Gutenprint v5.3.4"

and

"Generic PCL 6/PCL XL Printer Foomatic/hpijs-pcl5c"

They both print in duplex, but do not print in color.

I would like to submit a bug report, but I do not know if I should only 
submit one for printer-driver-pxljr, which I think provides pxlcolor or 
something more generic.

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#267764

FromMarco Moock <mm@dorfdsl.de>
Date2024-02-24 08:00 +0100
Message-ID<IaUaR-cfFq-3@gated-at.bofh.it>
In reply to#267751
Am Fri, 23 Feb 2024 14:47:41 -0500
schrieb James Klaas <jklaas@nordicboycomputing.com>:

> "Generic PCL 6/PCL XL Printer Foomatic/pxlcolor (recommended)"

Do you know the file that provides that?
If so, you apt-file search "file" to find the package that provides it.

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