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Groups > linux.debian.user > #264070 > unrolled thread

Firefox 115.5.0esr(64-bit) can't show mp4

Started byVan Snyder <van.snyder@sbcglobal.net>
First post2023-12-01 23:20 +0100
Last post2023-12-02 03:30 +0100
Articles 9 — 4 participants

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  Firefox 115.5.0esr(64-bit) can't show mp4 Van Snyder <van.snyder@sbcglobal.net> - 2023-12-01 23:20 +0100
    Re: Firefox 115.5.0esr(64-bit) can't show mp4 Bret Busby <bret@busby.net> - 2023-12-02 00:10 +0100
      Re: Firefox 115.5.0esr(64-bit) can't show mp4 Phil Wyett <philip.wyett@kathenas.org> - 2023-12-02 10:20 +0100
        Re: Firefox 115.5.0esr(64-bit) can't show mp4 Bret Busby <bret@busby.net> - 2023-12-02 13:00 +0100
          Re: Firefox 115.5.0esr(64-bit) can't show mp4 Phil Wyett <philip.wyett@kathenas.org> - 2023-12-02 13:40 +0100
        Re: Firefox 115.5.0esr(64-bit) can't show mp4 Phil Wyett <philip.wyett@kathenas.org> - 2023-12-02 14:50 +0100
          Re: Firefox 115.5.0esr(64-bit) can't show mp4 Phil Wyett <philip.wyett@kathenas.org> - 2023-12-02 17:00 +0100
      Re: Firefox 115.5.0esr(64-bit) can't show mp4 Bret Busby <bret@busby.net> - 2023-12-02 12:50 +0100
    Re: Firefox 115.5.0esr(64-bit) can't show mp4 jeremy ardley <jeremy.ardley@gmail.com> - 2023-12-02 03:30 +0100

#264070 — Firefox 115.5.0esr(64-bit) can't show mp4

FromVan Snyder <van.snyder@sbcglobal.net>
Date2023-12-01 23:20 +0100
SubjectFirefox 115.5.0esr(64-bit) can't show mp4
Message-ID<HGk1z-arcz-1@gated-at.bofh.it>

[Multipart message — attachments visible in raw view] — view raw

When I try to view a mp4 video in Firefox 115.5.0esr(64-bit) on Debian
GNU/Linux 10 (buster), it puts up a sad-face window saying "No video
with supported format and MIME type found." It doesn't offer to
download the file, or play it with an external application.

ffmpeg is installed and up-to-date.

Can it be made to work?

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#264074

FromBret Busby <bret@busby.net>
Date2023-12-02 00:10 +0100
Message-ID<HGkNX-arIn-11@gated-at.bofh.it>
In reply to#264070
On 2/12/23 06:10, Van Snyder wrote:
> When I try to view a mp4 video in Firefox 115.5.0esr(64-bit) on Debian 
> GNU/Linux 10 (buster), it puts up a sad-face window saying "No video 
> with supported format and MIME type found." It doesn't offer to download 
> the file, or play it with an external application.
> 
> ffmpeg is installed and up-to-date.
> 
> Can it be made to work?
> 
Perhaps, if you specified the URL of the file, it might be a step on the 
way t6o describing the problem...

....
Bret Busby
Armadale
Western Australia
(UTC+0800)
.................

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#264095

FromPhil Wyett <philip.wyett@kathenas.org>
Date2023-12-02 10:20 +0100
Message-ID<HGukh-axq6-3@gated-at.bofh.it>
In reply to#264074

[Multipart message — attachments visible in raw view] — view raw

On Sat, 2023-12-02 at 00:48 -0800, Van Snyder wrote:
> On Sat, 2023-12-02 at 07:00 +0800, Bret Busby wrote:
> > On 2/12/23 06:10, Van Snyder wrote:
> > > When I try to view a mp4 video in Firefox 115.5.0esr(64-bit) on
> > > Debian 
> > > GNU/Linux 10 (buster), it puts up a sad-face window saying "No
> > > video 
> > > with supported format and MIME type found." It doesn't offer to
> > > download 
> > > the file, or play it with an external application.
> > > 
> > > ffmpeg is installed and up-to-date.
> > > 
> > > Can it be made to work?
> > > 
> > Perhaps, if you specified the URL of the file, it might be a step on
> > the 
> > way t6o describing the problem...
> 
> http://vandyke.mynetgear.com/AuraMLS_SH2009.mp4
> 
> The same video is available as avi, and that works fine with Firefox by
> launching an external viewer such as vlc or dragon. I would expect
> Firefox to offer to download the file or choose a viewer instead of the
> sad-face window.
> 
> > 
> > ....
> > Bret Busby
> > Armadale
> > Western Australia
> > (UTC+0800)
> > .................
> > 
> 

Hi,

The problem here seems to stem from the video being 'Simple Profile' for MP4.

https://en.wikipedia.org/wiki/MPEG-4_Part_2

Some further testing maybe in order and an issue submitting if this is widespread.

Regards

Phil

-- 
Playing the game for the games sake.

* Debian Maintainer

Web:

* Debian Wiki: https://wiki.debian.org/PhilWyett
* Website: https://kathenas.org

Social:

* Instagram: kathenasorg
* Threads: @kathenasorg



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#264100

FromBret Busby <bret@busby.net>
Date2023-12-02 13:00 +0100
Message-ID<HGwP7-ayIn-1@gated-at.bofh.it>
In reply to#264095
On 2/12/23 17:06, Phil Wyett wrote:
> On Sat, 2023-12-02 at 00:48 -0800, Van Snyder wrote:
>> On Sat, 2023-12-02 at 07:00 +0800, Bret Busby wrote:
>>> On 2/12/23 06:10, Van Snyder wrote:
>>>> When I try to view a mp4 video in Firefox 115.5.0esr(64-bit) on
>>>> Debian
>>>> GNU/Linux 10 (buster), it puts up a sad-face window saying "No
>>>> video
>>>> with supported format and MIME type found." It doesn't offer to
>>>> download
>>>> the file, or play it with an external application.
>>>>
>>>> ffmpeg is installed and up-to-date.
>>>>
>>>> Can it be made to work?
>>>>
>>> Perhaps, if you specified the URL of the file, it might be a step on
>>> the
>>> way t6o describing the problem...
>>
>> http://vandyke.mynetgear.com/AuraMLS_SH2009.mp4
>>
>> The same video is available as avi, and that works fine with Firefox by
>> launching an external viewer such as vlc or dragon. I would expect
>> Firefox to offer to download the file or choose a viewer instead of the
>> sad-face window.
>>
>>>
>>> ....
>>> Bret Busby
>>> Armadale
>>> Western Australia
>>> (UTC+0800)
>>> .................
>>>
>>
> 
> Hi,
> 
> The problem here seems to stem from the video being 'Simple Profile' for MP4.
> 
> https://en.wikipedia.org/wiki/MPEG-4_Part_2
> 
> Some further testing maybe in order and an issue submitting if this is widespread.
> 
> Regards
> 
> Phil
> 
Please do not send separate copies of replies to everyone who has posted 
in a thread.

Use Reply To List, if your email application provides that option, or, 
if you use Reply To All and that includes multiple email addresses in 
the To field, delete all email addresses from the To field, apart from 
the list email address.

Why annoy people through multiple reply copies, and, waste bandwidth of 
your victims?

....
Bret Busby
Armadale
Western Australia
(UTC+0800)
.................

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#264101

FromPhil Wyett <philip.wyett@kathenas.org>
Date2023-12-02 13:40 +0100
Message-ID<HGxrP-azae-5@gated-at.bofh.it>
In reply to#264100

[Multipart message — attachments visible in raw view] — view raw

On Sat, 2023-12-02 at 19:49 +0800, Bret Busby wrote:
> On 2/12/23 17:06, Phil Wyett wrote:
> > On Sat, 2023-12-02 at 00:48 -0800, Van Snyder wrote:
> > > On Sat, 2023-12-02 at 07:00 +0800, Bret Busby wrote:
> > > > On 2/12/23 06:10, Van Snyder wrote:
> > > > > When I try to view a mp4 video in Firefox 115.5.0esr(64-bit) on
> > > > > Debian
> > > > > GNU/Linux 10 (buster), it puts up a sad-face window saying "No
> > > > > video
> > > > > with supported format and MIME type found." It doesn't offer to
> > > > > download
> > > > > the file, or play it with an external application.
> > > > > 
> > > > > ffmpeg is installed and up-to-date.
> > > > > 
> > > > > Can it be made to work?
> > > > > 
> > > > Perhaps, if you specified the URL of the file, it might be a step on
> > > > the
> > > > way t6o describing the problem...
> > > 
> > > http://vandyke.mynetgear.com/AuraMLS_SH2009.mp4
> > > 
> > > The same video is available as avi, and that works fine with Firefox by
> > > launching an external viewer such as vlc or dragon. I would expect
> > > Firefox to offer to download the file or choose a viewer instead of the
> > > sad-face window.
> > > 
> > > > 
> > > > ....
> > > > Bret Busby
> > > > Armadale
> > > > Western Australia
> > > > (UTC+0800)
> > > > .................
> > > > 
> > > 
> > 
> > Hi,
> > 
> > The problem here seems to stem from the video being 'Simple Profile' for MP4.
> > 
> > https://en.wikipedia.org/wiki/MPEG-4_Part_2
> > 
> > Some further testing maybe in order and an issue submitting if this is widespread.
> > 
> > Regards
> > 
> > Phil
> > 
> Please do not send separate copies of replies to everyone who has posted 
> in a thread.
> 
> Use Reply To List, if your email application provides that option, or, 
> if you use Reply To All and that includes multiple email addresses in 
> the To field, delete all email addresses from the To field, apart from 
> the list email address.
> 
> Why annoy people through multiple reply copies, and, waste bandwidth of 
> your victims?
> 
> ....
> Bret Busby
> Armadale
> Western Australia
> (UTC+0800)
> .................
> 

Hi,

The reply going to 'all' was in error, apologies.

Your overreaction and use of the word 'victims' regarding this error is offensive. Please do not
speak via any medium to me like this again.

Regards

Phil

-- 
Playing the game for the games sake.

* Debian Maintainer

Web:

* Debian Wiki: https://wiki.debian.org/PhilWyett
* Website: https://kathenas.org

Social:

* Instagram: kathenasorg
* Threads: @kathenasorg



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#264102

FromPhil Wyett <philip.wyett@kathenas.org>
Date2023-12-02 14:50 +0100
Message-ID<HGyxz-azLB-7@gated-at.bofh.it>
In reply to#264095

[Multipart message — attachments visible in raw view] — view raw

On Sat, 2023-12-02 at 09:06 +0000, Phil Wyett wrote:
> On Sat, 2023-12-02 at 00:48 -0800, Van Snyder wrote:
> > On Sat, 2023-12-02 at 07:00 +0800, Bret Busby wrote:
> > > On 2/12/23 06:10, Van Snyder wrote:
> > > > When I try to view a mp4 video in Firefox 115.5.0esr(64-bit) on
> > > > Debian 
> > > > GNU/Linux 10 (buster), it puts up a sad-face window saying "No
> > > > video 
> > > > with supported format and MIME type found." It doesn't offer to
> > > > download 
> > > > the file, or play it with an external application.
> > > > 
> > > > ffmpeg is installed and up-to-date.
> > > > 
> > > > Can it be made to work?
> > > > 
> > > Perhaps, if you specified the URL of the file, it might be a step on
> > > the 
> > > way t6o describing the problem...
> > 
> > http://vandyke.mynetgear.com/AuraMLS_SH2009.mp4
> > 
> > The same video is available as avi, and that works fine with Firefox by
> > launching an external viewer such as vlc or dragon. I would expect
> > Firefox to offer to download the file or choose a viewer instead of the
> > sad-face window.
> > 
> > > 
> > > ....
> > > Bret Busby
> > > Armadale
> > > Western Australia
> > > (UTC+0800)
> > > .................
> > > 
> > 
> 
> Hi,
> 
> The problem here seems to stem from the video being 'Simple Profile' for MP4.
> 
> https://en.wikipedia.org/wiki/MPEG-4_Part_2
> 
> Some further testing maybe in order and an issue submitting if this is widespread.
> 
> Regards
> 
> Phil
> 

Hi,

It seems the 'simple profile' falls under H.263, which no longer has major browser support.

https://developer.mozilla.org/en-US/docs/Web/Media/Formats/Video_codecs#h.263

Regards

Phil

-- 
Playing the game for the games sake.

* Debian Maintainer

Web:

* Debian Wiki: https://wiki.debian.org/PhilWyett
* Website: https://kathenas.org

Social:

* Instagram: kathenasorg
* Threads: @kathenasorg



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#264105

FromPhil Wyett <philip.wyett@kathenas.org>
Date2023-12-02 17:00 +0100
Message-ID<HGAzn-aAWA-7@gated-at.bofh.it>
In reply to#264102

[Multipart message — attachments visible in raw view] — view raw

On Sat, 2023-12-02 at 13:42 +0000, Phil Wyett wrote:
> On Sat, 2023-12-02 at 09:06 +0000, Phil Wyett wrote:
> > On Sat, 2023-12-02 at 00:48 -0800, Van Snyder wrote:
> > > On Sat, 2023-12-02 at 07:00 +0800, Bret Busby wrote:
> > > > On 2/12/23 06:10, Van Snyder wrote:
> > > > > When I try to view a mp4 video in Firefox 115.5.0esr(64-bit) on
> > > > > Debian 
> > > > > GNU/Linux 10 (buster), it puts up a sad-face window saying "No
> > > > > video 
> > > > > with supported format and MIME type found." It doesn't offer to
> > > > > download 
> > > > > the file, or play it with an external application.
> > > > > 
> > > > > ffmpeg is installed and up-to-date.
> > > > > 
> > > > > Can it be made to work?
> > > > > 
> > > > Perhaps, if you specified the URL of the file, it might be a step on
> > > > the 
> > > > way t6o describing the problem...
> > > 
> > > http://vandyke.mynetgear.com/AuraMLS_SH2009.mp4
> > > 
> > > The same video is available as avi, and that works fine with Firefox by
> > > launching an external viewer such as vlc or dragon. I would expect
> > > Firefox to offer to download the file or choose a viewer instead of the
> > > sad-face window.
> > > 
> > > > 
> > > > ....
> > > > Bret Busby
> > > > Armadale
> > > > Western Australia
> > > > (UTC+0800)
> > > > .................
> > > > 
> > > 
> > 
> > Hi,
> > 
> > The problem here seems to stem from the video being 'Simple Profile' for MP4.
> > 
> > https://en.wikipedia.org/wiki/MPEG-4_Part_2
> > 
> > Some further testing maybe in order and an issue submitting if this is widespread.
> > 
> > Regards
> > 
> > Phil
> > 
> 
> Hi,
> 
> It seems the 'simple profile' falls under H.263, which no longer has major browser support.
> 
> https://developer.mozilla.org/en-US/docs/Web/Media/Formats/Video_codecs#h.263
> 
> Regards
> 
> Phil
> 

Hi,

I had a play with one of my ffmpeg video conversion scripts.

For the most compatible MP4 to deliver to your website visitors, I would use the 'main' profile with
ffmpeg. As an extra, I looked at restricting the 'bitrate' and also using the 'veryslow' preset to
try for better compression.

The bash script attached I think gives wide compatibility and good end file size - around 10.6MB. I
hope this is of help to you in its current form of if you wished to make changes to it for your
needs.

Regards

Phil

-- 
Playing the game for the games sake.

* Debian Maintainer

Web:

* Debian Wiki: https://wiki.debian.org/PhilWyett
* Website: https://kathenas.org

Social:

* Instagram: kathenasorg
* Threads: @kathenasorg



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#264099

FromBret Busby <bret@busby.net>
Date2023-12-02 12:50 +0100
Message-ID<HGwFr-ayFp-11@gated-at.bofh.it>
In reply to#264074
On 2/12/23 16:48, Van Snyder wrote:
> On Sat, 2023-12-02 at 07:00 +0800, Bret Busby wrote:
>> On 2/12/23 06:10, Van Snyder wrote:
>>> When I try to view a mp4 video in Firefox 115.5.0esr(64-bit) on
>>> Debian
>>> GNU/Linux 10 (buster), it puts up a sad-face window saying "No
>>> video
>>> with supported format and MIME type found." It doesn't offer to
>>> download
>>> the file, or play it with an external application.
>>>
>>> ffmpeg is installed and up-to-date.
>>>
>>> Can it be made to work?
>>>
>> Perhaps, if you specified the URL of the file, it might be a step on
>> the
>> way t6o describing the problem...
> 
> http://vandyke.mynetgear.com/AuraMLS_SH2009.mp4
> 
> The same video is available as avi, and that works fine with Firefox by
> launching an external viewer such as vlc or dragon. I would expect
> Firefox to offer to download the file or choose a viewer instead of the
> sad-face window.
> 
>>
>> ....
>> Bret Busby
>> Armadale
>> Western Australia
>> (UTC+0800)
>> .................
>>
> 

1. I believe that it is wrong to post the whole of a reply as you have, 
immediate before the signature of the person to whose message, you are 
replying, as it makes it too easy for people to misconstrue, for 
example, in the above case, that what you posted, was posted by me.

2. "I would expect Firefox to offer to download the file or choose a 
viewer" - I believe that you can configure Firefox to apply a third 
party application, such as a viewer of video files, for dealing with 
particular file types/extensions.

3. "I would expect Firefox to offer to download the file or choose a 
viewer" - why do you not simply download and install one or some of the 
video downloader add-ons that are available for Firefox?

4. If you do not know how to do either 2 or 3, I suggest that you 
subscribe to, and, post a query to, https://groups.io/g/firefox-support

....
Bret Busby
Armadale
Western Australia
(UTC+0800)
.................

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#264078

Fromjeremy ardley <jeremy.ardley@gmail.com>
Date2023-12-02 03:30 +0100
Message-ID<HGnVv-atr0-1@gated-at.bofh.it>
In reply to#264070
On 2/12/23 06:10, Van Snyder wrote:
> When I try to view a mp4 video in Firefox 115.5.0esr(64-bit) on Debian 
> GNU/Linux 10 (buster), it puts up a sad-face window saying "No video 
> with supported format and MIME type found." It doesn't offer to 
> download the file, or play it with an external application.
>
> ffmpeg is installed and up-to-date.
>
> Can it be made to work?
>

I have not exactly the same problem but video related. 115.3.0 esr can 
play videos mostly OK but after an extended period of time (say a day or 
so) the video controls become sluggish and the CPU goes through the 
roof. I have to completely kill all processes including the video 
container processes before it can be restarted and run normally.

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