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Groups > linux.debian.user > #248082 > unrolled thread

Installation fails to recognize SSD

Started byBruno Schneider <boschneider@gmail.com>
First post2022-05-11 03:00 +0200
Last post2022-05-14 01:50 +0200
Articles 8 — 4 participants

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  Installation fails to recognize SSD Bruno Schneider <boschneider@gmail.com> - 2022-05-11 03:00 +0200
    Re: Installation fails to recognize SSD David Christensen <dpchrist@holgerdanske.com> - 2022-05-11 04:20 +0200
      Re: Installation fails to recognize SSD Bruno Schneider <boschneider@gmail.com> - 2022-05-11 18:30 +0200
        Re: Installation fails to recognize SSD "Andrew M.A. Cater" <amacater@einval.com> - 2022-05-11 18:50 +0200
          Re: Installation fails to recognize SSD Bruno Schneider <boschneider@gmail.com> - 2022-05-11 19:30 +0200
        Re: Installation fails to recognize SSD David Christensen <dpchrist@holgerdanske.com> - 2022-05-11 22:40 +0200
        Re: Installation fails to recognize SSD Felmon Davis <moelmoel2714@gmail.com> - 2022-05-12 16:40 +0200
          Re: Installation fails to recognize SSD Bruno Schneider <boschneider@gmail.com> - 2022-05-14 01:50 +0200

#248082 — Installation fails to recognize SSD

FromBruno Schneider <boschneider@gmail.com>
Date2022-05-11 03:00 +0200
SubjectInstallation fails to recognize SSD
Message-ID<ElIRP-eEvg-1@gated-at.bofh.it>
I'm trying to install Debian to a Acer Aspire notebook with SSD.
Before doing so, I tried to backup the previous Linux Install using
SystemRescue. I booted with a SystemRescue flash drive, but only the
USB flash drive was recognized and shown on fdisk list.

Then I booted with Debian Install on the flash drive and, again, when
it came to partitioning, no SSD was available. So, I suppose it is
some setup issue. I'm not very familiar with SSD drives.

On the notebook setup, under "Boot" section, I disabled "Secure Boot"
to be able to boot from flash drive. There is a "Boot Mode" set to
"UEFI", but I can't change that. Under "Security" menu, I don't see
any relevant options. Under "Advanced" there is only "Intel VTX" and
"Intel VTD", which don't seem relevant.

The previous Linux installation is using the SSD normally. What am I
doing wrong?

-- 
Bruno Schneider

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#248084

FromDavid Christensen <dpchrist@holgerdanske.com>
Date2022-05-11 04:20 +0200
Message-ID<ElK7f-eFtk-1@gated-at.bofh.it>
In reply to#248082
On 5/10/22 17:54, Bruno Schneider wrote:
> I'm trying to install Debian to a Acer Aspire notebook with SSD.
> Before doing so, I tried to backup the previous Linux Install using
> SystemRescue. I booted with a SystemRescue flash drive, but only the
> USB flash drive was recognized and shown on fdisk list.
> 
> Then I booted with Debian Install on the flash drive and, again, when
> it came to partitioning, no SSD was available. So, I suppose it is
> some setup issue. I'm not very familiar with SSD drives.
> 
> On the notebook setup, under "Boot" section, I disabled "Secure Boot"
> to be able to boot from flash drive. There is a "Boot Mode" set to
> "UEFI", but I can't change that. Under "Security" menu, I don't see
> any relevant options. Under "Advanced" there is only "Intel VTX" and
> "Intel VTD", which don't seem relevant.
> 
> The previous Linux installation is using the SSD normally. What am I
> doing wrong?


I have Dell Latitude 5400 laptop that I have been experimenting with:

1.  Changing CMOS "Settings" -> "System Configuration" -> "SATA 
Operation" from "RAID On" to "AHCI" allows Debian to see the internal SSD.

2.  "Legacy" mode (e.g. BIOS) no longer exists -- the firmware is UEFI 
only.  The Debian Installer detects this and boots into UEFI mode.

3.  I successfully installed Debian 11 onto a USB flash drive with 
"Secure Boot" enabled.


David

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#248095

FromBruno Schneider <boschneider@gmail.com>
Date2022-05-11 18:30 +0200
Message-ID<ElXnP-eNhE-7@gated-at.bofh.it>
In reply to#248084
On Tue, May 10, 2022 at 11:18 PM David Christensen wrote:
> I have Dell Latitude 5400 laptop that I have been experimenting with:
>
> 1.  Changing CMOS "Settings" -> "System Configuration" -> "SATA
> Operation" from "RAID On" to "AHCI" allows Debian to see the internal SSD.

No such thing on my "InsydeH20 Setup Utility". There is a "SATA Mode:
RST with Optane", but that is information, not an option. I don't see
anything else related to SATA.

-- 
Bruno Schneider

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#248096

From"Andrew M.A. Cater" <amacater@einval.com>
Date2022-05-11 18:50 +0200
Message-ID<ElXHb-eNoQ-7@gated-at.bofh.it>
In reply to#248095
On Wed, May 11, 2022 at 01:20:39PM -0300, Bruno Schneider wrote:
> On Tue, May 10, 2022 at 11:18 PM David Christensen wrote:
> > I have Dell Latitude 5400 laptop that I have been experimenting with:
> >
> > 1.  Changing CMOS "Settings" -> "System Configuration" -> "SATA
> > Operation" from "RAID On" to "AHCI" allows Debian to see the internal SSD.
> 
> No such thing on my "InsydeH20 Setup Utility". There is a "SATA Mode:
> RST with Optane", but that is information, not an option. I don't see
> anything else related to SATA.
> 
> -- 
> Bruno Schneider
>

OK - Optane - do you have a regular SSD setting as well as Optane memory
 assisted SSD? There are some caveats that say that using Optane memory to
speed up the SSD may only work in Windows 10.

Can you run lspci / grep the output of dmesg for a disk? I'd suspect that
you might find NVME which is not /dev/sd* .

Last check: You are trying to install the latest Bullseye release?

All the very best, as ever,

Andy Cater

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#248098

FromBruno Schneider <boschneider@gmail.com>
Date2022-05-11 19:30 +0200
Message-ID<ElYjT-eNQB-5@gated-at.bofh.it>
In reply to#248096
On Wed, May 11, 2022 at 1:41 PM Andrew M.A. Cater <amacater@einval.com> wrote:
> OK - Optane - do you have a regular SSD setting as well as Optane memory
>  assisted SSD?

There is only one SSD on the notebook, I think there is no Optane
memory anywhere.

> Can you run lspci / grep the output of dmesg for a disk? I'd suspect that
> you might find NVME which is not /dev/sd* .

Yes. The disk is NVMe, I can see that on the old Linux install.
Exiting the installation to ash shell and then running lspci -v | grep
-i nvme returns nothing. Running lspci -v | grep -i ata returns:

    RAID bus controller: Intel Corporation 82801 Mobile SATA
Controller [RAID mode]

So I guess it is a problem of RAID mode SSD operation, but I can't change that.

Running dmesg | grep -i nvme returns:

    ahci 0000:00:17.0: Found 1 remapped NVMe devices.

I'm running the testing installation with non-free firmware because of
the the wifi:
    https://cdimage.debian.org/cdimage/unofficial/non-free/cd-including-firmware/weekly-builds/amd64/iso-cd/

I suppose there is no newer installer than that.

-- 
Bruno Schneider

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#248110

FromDavid Christensen <dpchrist@holgerdanske.com>
Date2022-05-11 22:40 +0200
Message-ID<Em1hL-ePy9-3@gated-at.bofh.it>
In reply to#248095
On 5/11/22 09:20, Bruno Schneider wrote:
> On Tue, May 10, 2022 at 11:18 PM David Christensen wrote:
>> I have Dell Latitude 5400 laptop that I have been experimenting with:
>>
>> 1.  Changing CMOS "Settings" -> "System Configuration" -> "SATA
>> Operation" from "RAID On" to "AHCI" allows Debian to see the internal SSD.
> 
> No such thing on my "InsydeH20 Setup Utility". There is a "SATA Mode:
> RST with Optane", but that is information, not an option. I don't see
> anything else related to SATA.
> 

On 5/11/22 10:19, Bruno Schneider wrote:
 > On Wed, May 11, 2022 at 1:41 PM Andrew M.A. Cater 
<amacater@einval.com> wrote:
 >> OK - Optane - do you have a regular SSD setting as well as Optane memory
 >>   assisted SSD?
 >
 > There is only one SSD on the notebook, I think there is no Optane
 > memory anywhere.
 >
 >> Can you run lspci / grep the output of dmesg for a disk? I'd suspect 
that
 >> you might find NVME which is not /dev/sd* .
 >
 > Yes. The disk is NVMe, I can see that on the old Linux install.
 > Exiting the installation to ash shell and then running lspci -v | grep
 > -i nvme returns nothing. Running lspci -v | grep -i ata returns:
 >
 >      RAID bus controller: Intel Corporation 82801 Mobile SATA
 > Controller [RAID mode]
 >
 > So I guess it is a problem of RAID mode SSD operation, but I can't 
change that.
 >
 > Running dmesg | grep -i nvme returns:
 >
 >      ahci 0000:00:17.0: Found 1 remapped NVMe devices.
 >
 > I'm running the testing installation with non-free firmware because of
 > the the wifi:
 > 
https://cdimage.debian.org/cdimage/unofficial/non-free/cd-including-firmware/weekly-builds/amd64/iso-cd/
 >
 > I suppose there is no newer installer than that.


On the few occasions that I have tried Debian on recent hardware, I have 
found that Debian Stable may not support it.  One possibility is to try 
Debian Testing.  (That is how I ran this Intel DQ67SW / Core i7-2600S 
computer when it was new.)


Other options:

1.  Restore Windows 10 and run Debian in a VM.  Once you have everything 
dialed in and switch to full-screen mode, it is hard to tell that Debian 
is not running on hardware (especially when the host is new and fast).

2.  Find a Linux distribution that is known to work on that laptop with 
that Optane NVMe drive. (It is an Acer?  What model?)  What Linux 
distribution(s) have you used in the past?


David

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#248128

FromFelmon Davis <moelmoel2714@gmail.com>
Date2022-05-12 16:40 +0200
Message-ID<Emi8V-eZFE-3@gated-at.bofh.it>
In reply to#248095
On Wed, 11 May 2022, Bruno Schneider wrote:

> On Tue, May 10, 2022 at 11:18 PM David Christensen wrote:
>> I have Dell Latitude 5400 laptop that I have been experimenting with:
>>
>> 1.  Changing CMOS "Settings" -> "System Configuration" -> "SATA
>> Operation" from "RAID On" to "AHCI" allows Debian to see the internal SSD.
>
> No such thing on my "InsydeH20 Setup Utility". There is a "SATA Mode:
> RST with Optane", but that is information, not an option. I don't see
> anything else related to SATA.

I believe I had a similar issue with my Acer Aspire - certain options 
did not show in 'BIOS' or whatever to call it. I had to hit a certain 
key combination.

ran across this which corresponds to my memory more or less (I have a 
different Acer):
<https://community.acer.com/en/discussion/583248/change-sata-mode-to-ahci-acer-aspire-3-a315-54k-59nz>

essentially in the main window hit 'ctrl + s' and see if options 
appear.

f.

-- 
Davis

Verbum sat sapienti.

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#248176

FromBruno Schneider <boschneider@gmail.com>
Date2022-05-14 01:50 +0200
Message-ID<EmNcJ-fiVg-3@gated-at.bofh.it>
In reply to#248128
On Wed, May 11, 2022 at 5:33 PM David Christensen wrote:
> On the few occasions that I have tried Debian on recent hardware, I have
> found that Debian Stable may not support it.  One possibility is to try
> Debian Testing.  (That is how I ran this Intel DQ67SW / Core i7-2600S
> computer when it was new.)

It is Testing I was using (Testing with non-free drivers, which I
guess is the same installer).

> Other options:
>
> 1.  Restore Windows 10 and run Debian in a VM.  Once you have everything
> dialed in and switch to full-screen mode, it is hard to tell that Debian
> is not running on hardware (especially when the host is new and fast).

It has no Windows.

> 2.  Find a Linux distribution that is known to work on that laptop with
> that Optane NVMe drive. (It is an Acer?  What model?)  What Linux
> distribution(s) have you used in the past?

It is an Acer Aspire 5 (A515-54G). It came with Endless Linux.


On Thu, May 12, 2022 at 11:36 AM Felmon Davis wrote:
>
> essentially in the main window hit 'ctrl + s' and see if options
> appear.
>

Thank you. Hitting Ctrl+S in the "Main" tab causes the "SATA Mode"
option to appear, and I can change to AHCI. I'll try to install Debian
now.

-- 
Bruno Schneider

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