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Re: Here Newbie---Amateur in Linus...Problem: Debian LXDE cannot boot

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  Re: Here Newbie---Amateur in Linus...Problem: Debian LXDE cannot boot Hans <hans.ullrich@loop.de> - 2022-04-24 14:10 +0200
    Re: Here Newbie---Amateur in Linus...Problem: Debian LXDE cannot boot "Andrew M.A. Cater" <amacater@einval.com> - 2022-04-24 23:00 +0200
      Re: AW: Here Newbie---Amateur in Linux...Problem: Debian LXDE cannot boot.. Is it destroyed? Hans <hans.ullrich@loop.de> - 2022-04-25 11:30 +0200
    Re: AW: Here Newbie---Amateur in Linus...Problem: Debian LXDE cannot boot Hans <hans.ullrich@loop.de> - 2022-04-25 09:10 +0200

#247473 — Re: Here Newbie---Amateur in Linus...Problem: Debian LXDE cannot boot

Am Sonntag, 24. April 2022, 09:47:59 CEST schrieb Schwibinger Michael:
Hi Sophie,

maybe you could specify, what is crashing.

Is it the kernel itself (kernel panic) ?

Or does X not start and you are finished with the prompt?

If X is not starting, then you get a problem with the graphics driver. If so, 
we need to know, what hardware you are using (the command lspci should show 
you).


If the kernel itself is crashing, then we need to know, which kernel it is 
installalled.

All logfiles are below /var/log/ , most interesting files are kern.log, 
syslog, Xorg.0.log and maybe also daemon.log.

If some other thing is crashing during boot, make sure, all packages, which 
are new, are correctly configured and all dependencies are met.

I suppose, you are using debian/stable. Do not interfere with testing or 
unstable! 

Besides: The actual debian version is Debian-11, I suppose, when Debian-10 is 
running you will upgrade to Debian-11.

When upgrading fromn Debian-10 to-11, pay attention, that the sources.list 
have been changed in Debian-11! Please check the manual!

Hope this helps.

Best regards

Hans



 





> Good morning
> 
> What did we do:
> Update Debian 9 to 10,
> boot: Crash.
> 
> What did we do wrong.
> Where does Linux create a logfile to send it to You find the bug.
> 
> What we can do:
> We do boot with the recovery mode.
> 
> Regards
> Sophie

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#247495

On Sun, Apr 24, 2022 at 04:53:44PM +0000, Schwibinger Michael wrote:
> Good afternoon
> 
> Thank You.
> 
> Yes
> There is Kernel panic.
> 
> So I do boot again in recovery.
> 
> 
> I ll send these 4 Files.
> I ll open them with leafpad.
> 
> All logfiles are below /var/log/ , most interesting files are kern.log,
> syslog, Xorg.0.log and maybe also daemon.log.
> 
> How cam  I control the packages?
> 
> I think we do user Debian stable.
> 
> 32 bit.
> 
> 
> Because 9 to 10
> had this problem,
> we did update 10 to 11.
> Same problem.
> 
> What did we do?
> 
> Edit the file /etc/apt/sources.list using a text editor and replace each instance of stretch with buster.
> Update the packages index on Debian Linux, run:
> sudo apt update
> Prepare for the operating system upgrade, run:
> sudo apt upgrade
> Finally, update Debian 9 to Debian 10 buster by running:
> sudo apt full-upgrade
> 
> Regards
> Sophie
> 
> Thank You
> 

Hello Sophie,

Ah, OK. The machine you have - what computer is it?

How much memory?

There are a few steps:

First of all, if you can access the mahine through recovery:

Can you show us _exactly_ what is in your /etc/apt/sources.list now.

Can you run

uname -a

And show us what kernel is running, please?

Can you run

cat /etc/debian_version

and show us what version is displayed, please.

---

>From  8 to 9

You changed /etc/apt/sources.list

Ran apt update ; apt upgrade ; apt full-upgrade

Did you reboot and check to see that the machine came up with the new version?

---

>From 9 to 10

Did you do the same?

--- 

At what point did it stop booting: 

do you see any message on the screen?

do you have a blank screen?

does the keyboard work?

---

If you can split down to the simplest steps and tell me as if I am 3 years
old, it will help :)

With every good wish,

Andy Cater

> 
> ________________________________
> Von: Hans <hans.ullrich@loop.de>
> Gesendet: Sonntag, 24. April 2022 12:03
> An: debian-user@lists.debian.org <debian-user@lists.debian.org>
> Betreff: Re: Here Newbie---Amateur in Linus...Problem: Debian LXDE cannot boot
> 
> Am Sonntag, 24. April 2022, 09:47:59 CEST schrieb Schwibinger Michael:
> Hi Sophie,
> 
> maybe you could specify, what is crashing.
> 
> Is it the kernel itself (kernel panic) ?
> 
> Or does X not start and you are finished with the prompt?
> 
> If X is not starting, then you get a problem with the graphics driver. If so,
> we need to know, what hardware you are using (the command lspci should show
> you).
> 
> 
> If the kernel itself is crashing, then we need to know, which kernel it is
> installalled.
> 
> All logfiles are below /var/log/ , most interesting files are kern.log,
> syslog, Xorg.0.log and maybe also daemon.log.
> 
> If some other thing is crashing during boot, make sure, all packages, which
> are new, are correctly configured and all dependencies are met.
> 
> I suppose, you are using debian/stable. Do not interfere with testing or
> unstable!
> 
> Besides: The actual debian version is Debian-11, I suppose, when Debian-10 is
> running you will upgrade to Debian-11.
> 
> When upgrading fromn Debian-10 to-11, pay attention, that the sources.list
> have been changed in Debian-11! Please check the manual!
> 
> Hope this helps.
> 
> Best regards
> 
> Hans
> 
> 
> 
> 
> 
> 
> 
> 
> 
> > Good morning
> >
> > What did we do:
> > Update Debian 9 to 10,
> > boot: Crash.
> >
> > What did we do wrong.
> > Where does Linux create a logfile to send it to You find the bug.
> >
> > What we can do:
> > We do boot with the recovery mode.
> >
> > Regards
> > Sophie
> 
> 
> 
> 

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#247513 — Re: AW: Here Newbie---Amateur in Linux...Problem: Debian LXDE cannot boot.. Is it destroyed?

Am Montag, 25. April 2022, 10:25:41 CEST schrieb Schwibinger Michael:
Hi Sophie,

I have the feeling, there is some knowledge basics missing releted to debian 
and linux at all.

Thus it is very, very difficult, to help you, if even maybe possible at all.
Maybe you should spend some money and pay someone to fix your system, who 
offers such as a commercial service.

We can try on, but I think, only looking from the far, at the end we will 
loose.

Sorry for that!

Best regards

Hans
 

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#247511 — Re: AW: Here Newbie---Amateur in Linus...Problem: Debian LXDE cannot boot

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Am Sonntag, 24. April 2022, 18:53:44 CEST schrieb Schwibinger Michael:
Hello,

first of all, I believe, your hardddrive is corrupt. You should do a filesystem check, maybe withj a 
livefile system like Knoppix or similar.

>From the log:

--------------------

Apr 24 17:02:52 ah kernel: [40646.269895]  sdb: sdb1
Apr 24 17:02:52 ah kernel: [40646.274262] sd 4:0:0:0: [sdb] Attached SCSI removable disk
Apr 24 17:02:52 ah kernel: [40646.718406] FAT-fs (sdb1): Volume was not properly unmounted. 
Some data may be corrupt. Please run fsck.
Apr 24 17:04:14 ah kernel: [40728.467209] sd 4:0:0:0: [sdb] tag#0 FAILED Result: 
hostbyte=DID_OK driverbyte=DRIVER_SENSE
Apr 24 17:04:14 ah kernel: [40728.467221] sd 4:0:0:0: [sdb] tag#0 Sense Key : Not Ready 
[current]
Apr 24 17:04:14 ah kernel: [40728.467228] sd 4:0:0:0: [sdb] tag#0 Add. Sense: Medium not 
present
Apr 24 17:04:14 ah kernel: [40728.467240] sd 4:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 
04 20 00 00 08 00
Apr 24 17:04:14 ah kernel: [40728.467243] blk_update_request: I/O error, dev sdb, sector 1056
Apr 24 17:04:14 ah kernel: [40728.507341] sd 4:0:0:0: [sdb] tag#0 FAILED Result: 
hostbyte=DID_OK driverbyte=DRIVER_SENSE
Apr 24 17:04:14 ah kernel: [40728.507352] sd 4:0:0:0: [sdb] tag#0 Sense Key : Not Ready 
[current]
Apr 24 17:04:14 ah kernel: [40728.507364] sd 4:0:0:0: [sdb] tag#0 Add. Sense: Medium not 
present
Apr 24 17:04:14 ah kernel: [40728.507368] sd 4:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 
04 20 00 00 08 00
Apr 24 17:04:14 ah kernel: [40728.507371] blk_update_request: I/O error, dev sdb, sector 1056
Apr 24 17:04:14 ah kernel: [40728.507374] Buffer I/O error on dev sdb1, logical block 128, 
async page read
Apr 24 17:04:29 ah kernel: [40743.517610] usb 4-4: USB disconnect, device number 4


and this:
Apr 24 21:57:43 ah kernel: [58337.363585] sd 4:0:0:0: [sdb] Attached SCSI removable disk
Apr 24 21:57:43 ah kernel: [58337.638502] FAT-fs (sdb1):* Volume was not properly unmounted. 
Some data may be corrupt. Please run fsck.*
Apr 24 22:02:24 ah kernel: [58618.435420] sd 4:0:0:0: [sdb] tag#0 FAILED Result: 
hostbyte=DID_OK driverbyte=DRIVER_SENSE
Apr 24 22:02:24 ah kernel: [58618.435432] sd 4:0:0:0: [sdb] tag#0 Sense Key : Not Ready 
[current]
Apr 24 22:02:24 ah kernel: [58618.435439] sd 4:0:0:0: [sdb] tag#0 Add. Sense: Medium not 
present


--------------------

Secondary, I believe, youre hardware is a netbook. Your harddrive is only 64GB and this line (but 
here I am really not sure):

Apr 24 19:26:13 ah kernel: [49247.171760] [drm:intel_pipe_update_end [i915]] *ERROR* Atomic 
update failure on pipe A (start=2954506 end=2954507) time 180 us, min 1017, max 1023, 
scanline start 1014, end 1026

Atomic sounds like Intel Atomic CPU.


--------------------
Further investigation shows, you have an Intel hardware, and your graphics card is an I915 chip 
by Intel. This is supported by the kernel itself, but as far as I remember, you need the package 
"xserver-xorg-intel".


--------------------

However, the main reason, why it may crash, might be the corrupted harddrive. This would be 
the first point, I would fix.

Download some livelinux image like Knoppix, TRK, GRML, R.I.P. or Debian Live, whatever, create 
a bootable device and boot from it.

Then you can filescheck your harddrive.


--------------------
Another thing, I wondered: Do you have two harddrives in your computer? The log shows sdb, 
but the first drive should be sda. 

Also it shows, that the filesystem is FAT, but should be ext2, ext3 or ext4.

Please recheck.


--------------------
Can not say any more at the moment, maybe it helps either.

Good luck!

Hans

 

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