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cups problem, no response from cups

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  cups problem, no response from cups gene heskett <gheskett@shentel.net> - 2022-03-02 16:10 +0100
    Re: cups problem, no response from cups Dan Ritter <dsr@randomstring.org> - 2022-03-02 17:30 +0100
      Re: cups problem, no response from cups gene heskett <gheskett@shentel.net> - 2022-03-02 20:10 +0100
        Re: cups problem, no response from cups Brian <ad44@cityscape.co.uk> - 2022-03-04 21:30 +0100

#245811 — cups problem, no response from cups

Greetings all;

I finally managed to get it to reboot w/o hanging at 10 the second mark 
forever. Somebody finally told me how to disable the objectionable stuff 
using systemctl in systemd/system. So now a reboot is not another re-
install.

Now I'm trying and failing to get my printers to behave, two problems, 
might be related.

1. The default non-driver for my Brother MFC-J6920DW goes thru the 
motions of being deleted after sudo'ing, but the deletion is then causing 
a cups restart, and that apparently restores this non-functional 
configuration, making 3 configs.  And the no-driver version cannot be 
deleted.

I have 2 other brother driver profiles using brothers driver that do 
work, but in addition to that one I also have a b&w laser, which also 
shows up twice in the printers list, but:

2. none of these profiles remember the choices made for how its supposed 
to handle the instant job, you have to go through the whole menu of 
options for every job you send to hard copy.

Telling it to do all jobs sent to that profile in duplex, landscape, and 
long edge binding in the profile doesn't work, but has to be done in the 
printer requester (kde5?), per job.  All this worked perfectly in 
stretch, using TDE, not KDE and I'd save a whole forest if I could 
restore that function in bullseye.

Any help/hope?

Thanks. Take care & stay well all.

Cheers, Gene Heskett.
-- 
"There are four boxes to be used in defense of liberty:
 soap, ballot, jury, and ammo. Please use in that order."
-Ed Howdershelt (Author, 1940)
If we desire respect for the law, we must first make the law respectable.
 - Louis D. Brandeis
Genes Web page <http://geneslinuxbox.net:6309/gene>

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#245813

gene heskett wrote: 
> 1. The default non-driver for my Brother MFC-J6920DW goes thru the 
> motions of being deleted after sudo'ing, but the deletion is then causing 
> a cups restart, and that apparently restores this non-functional 
> configuration, making 3 configs.  And the no-driver version cannot be 
> deleted.
> 
> I have 2 other brother driver profiles using brothers driver that do 
> work, but in addition to that one I also have a b&w laser, which also 
> shows up twice in the printers list, but:
> 
> 2. none of these profiles remember the choices made for how its supposed 
> to handle the instant job, you have to go through the whole menu of 
> options for every job you send to hard copy.
> 
> Telling it to do all jobs sent to that profile in duplex, landscape, and 
> long edge binding in the profile doesn't work, but has to be done in the 
> printer requester (kde5?), per job.  All this worked perfectly in 
> stretch, using TDE, not KDE and I'd save a whole forest if I could 
> restore that function in bullseye.

This set of symptoms suggests to me that cups has an ownership
or permissions problem in the directory that it is trying to
save settings.

Can you show us

ls -al /etc/cups

and

ps auwx|grep cups

please?

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#245816

On Wednesday, 2 March 2022 11:06:09 EST Dan Ritter wrote:
> gene heskett wrote:
> > 1. The default non-driver for my Brother MFC-J6920DW goes thru the
> > motions of being deleted after sudo'ing, but the deletion is then
> > causing a cups restart, and that apparently restores this
> > non-functional configuration, making 3 configs.  And the no-driver
> > version cannot be deleted.
> > 
> > I have 2 other brother driver profiles using brothers driver that do
> > work, but in addition to that one I also have a b&w laser, which also
> > shows up twice in the printers list, but:
> > 
> > 2. none of these profiles remember the choices made for how its
> > supposed to handle the instant job, you have to go through the whole
> > menu of options for every job you send to hard copy.
> > 
> > Telling it to do all jobs sent to that profile in duplex, landscape,
> > and long edge binding in the profile doesn't work, but has to be
> > done in the printer requester (kde5?), per job.  All this worked
> > perfectly in stretch, using TDE, not KDE and I'd save a whole forest
> > if I could restore that function in bullseye.
> 
> This set of symptoms suggests to me that cups has an ownership
> or permissions problem in the directory that it is trying to
> save settings.
> 
> Can you show us
> 
> ls -al /etc/cups
> 
> and
> 
> ps auwx|grep cups
> 
> please?
> 
> .
root@coyote:~# ls -al /etc/cups
total 116
drwxr-xr-x   5 root lp    4096 Mar  2 13:29 .
drwxr-xr-x 126 root root 12288 Mar  2 05:41 ..
-rw-------   1 root lp     111 Feb 23 16:52 classes.conf
-rw-r-----   1 root lp     111 Feb 23 16:50 classes.conf.O
-rw-r--r--   1 root root 30432 Feb 23 17:08 cups-browsed.conf
-rw-r-----   1 root lp    4680 Mar  2 07:27 cupsd.conf
-rw-r--r--   1 root root  6456 Feb 19 12:43 cupsd.conf.O
-rw-r--r--   1 root root  3047 May 27  2021 cups-files.conf
drwxr-xr-x   2 root root  4096 May 27  2021 interfaces
drwxr-xr-x   2 root lp    4096 Mar  2 07:34 ppd
-rw-------   1 root lp    2327 Mar  2 07:35 printers.conf
-rw-------   1 root lp    2327 Mar  2 07:34 printers.conf.O
-rw-r--r--   1 root root   240 Feb 19 12:43 raw.convs
-rw-r--r--   1 root root   211 Feb 19 12:43 raw.types
-rw-r--r--   1 root root   142 May 27  2021 snmp.conf
drwx------   2 root lp    4096 May 27  2021 ssl
-rw-r-----   1 root lp    1093 Mar  2 13:29 subscriptions.conf
-rw-r-----   1 root lp    1093 Mar  2 12:30 subscriptions.conf.O
root@coyote:~# ps auwx|grep cups
root        9129  0.0  0.0 101652 12368 ?        Ssl  07:30   0:00 /usr/
sbin/cupsd -l
lp          9132  0.0  0.0  16320  6704 ?        S    07:30   0:00 /usr/
lib/cups/notifier/dbus dbus://
lp          9133  0.0  0.0  16320  6584 ?        S    07:30   0:00 /usr/
lib/cups/notifier/dbus dbus://
root        9134  0.0  0.0 175840 12608 ?        Ssl  07:30   0:00 /usr/
sbin/cups-browsed
lp          9143  0.0  0.0  16320  6648 ?        S    07:30   0:00 /usr/
lib/cups/notifier/dbus dbus://
root       22596  0.0  0.0   6180   716 pts/3    S+   13:58   0:00 grep 
cups

Thank you. And I have not found how to turn off line wrap in kmail in 
kde5. It was in the composer tool bar in the old tde version.

Cheers, Gene Heskett.
-- 
"There are four boxes to be used in defense of liberty:
 soap, ballot, jury, and ammo. Please use in that order."
-Ed Howdershelt (Author, 1940)
If we desire respect for the law, we must first make the law respectable.
 - Louis D. Brandeis
Genes Web page <http://geneslinuxbox.net:6309/gene>

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#245911

On Wed 02 Mar 2022 at 14:07:35 -0500, gene heskett wrote:

[Snip]

> drwxr-xr-x   5 root lp    4096 Mar  2 13:29 .
> drwxr-xr-x 126 root root 12288 Mar  2 05:41 ..
> -rw-------   1 root lp     111 Feb 23 16:52 classes.conf
> -rw-r-----   1 root lp     111 Feb 23 16:50 classes.conf.O
> -rw-r--r--   1 root root 30432 Feb 23 17:08 cups-browsed.conf
> -rw-r-----   1 root lp    4680 Mar  2 07:27 cupsd.conf
> -rw-r--r--   1 root root  6456 Feb 19 12:43 cupsd.conf.O
> -rw-r--r--   1 root root  3047 May 27  2021 cups-files.conf
> drwxr-xr-x   2 root root  4096 May 27  2021 interfaces
> drwxr-xr-x   2 root lp    4096 Mar  2 07:34 ppd
> -rw-------   1 root lp    2327 Mar  2 07:35 printers.conf
> -rw-------   1 root lp    2327 Mar  2 07:34 printers.conf.O
> -rw-r--r--   1 root root   240 Feb 19 12:43 raw.convs
> -rw-r--r--   1 root root   211 Feb 19 12:43 raw.types
> -rw-r--r--   1 root root   142 May 27  2021 snmp.conf
> drwx------   2 root lp    4096 May 27  2021 ssl
> -rw-r-----   1 root lp    1093 Mar  2 13:29 subscriptions.conf
> -rw-r-----   1 root lp    1093 Mar  2 12:30 subscriptions.conf.O

All tip-top.

[Snip] 

> Thank you. And I have not found how to turn off line wrap in kmail in 
> kde5. It was in the composer tool bar in the old tde version.

Don't worry too much. It is not a CUPS issue.

-- 
Brian.

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