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Dell Inspiron problem...

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  Dell Inspiron problem... Charlie <taoquester@gmail.com> - 2021-09-30 03:20 +0200
    Re: Dell Inspiron problem... "Andrew M.A. Cater" <amacater@einval.com> - 2021-10-02 11:40 +0200

#240606 — Dell Inspiron problem...

	From my keyboard:

	Just out of interest. In case someone has some experience like
	this.

	Just over a year ago bought a Dell Inspiron 3593 laptop
	computer.

	1.5.0 BIOS
	610Hx23 service tag
	Version BD 1-5-3

Running Bullseye.

I have a Dell Vostro 1510 born or bought in 2013 if I recall. Given
to me.

Only 3 GB of RAM but good enough, and running Bullseye as testing and
now stable. But I chose the Inspiron rather than the Vostro. which still
works flawlessly. 

The Vostro sold me on trying Dell, though I had avoided them because of
past problems they had. I think at one stage many years ago fried the
hard drive or something when installed with a Linux operating system.
So gave them a wide berth.

The Inspiron was installed with Bulleye while testing from new.

Often when booting informed me the kernel has to be loaded first to
boot, and press any key to continue. However, brought up the same
message ad finitum no matter what key was pressed.

Required a hard reboot and then after one or two tries it booted with
ramdisk. I thought that would stop when Bullseye went stable. It
didn't. It still misses the boot for whatever reason? Flaky BIOS?

Now since Bulleye has gone stable. The Dell inspiration just stops
sometimes. I close the lid, open it up again. No power, no response from
any key or key combination. No lights, black, blank monitor.

Turning it on and off at the wall switch makes no difference because
it has a battery. Doesn't do anything, though the very first time it did
this, it did boot up again. battery was low I think? The last two times
it did not. This last time I took out the battery, so it would power up
when the power switch on the wall is turned on it would boot.

The temperature in the 4 cores are 42.0 degrees, for three, and one
43 degrees, I assume Celsius? Seldom runs much above this temperature.

I just wonder if anyone has found anything like this, and is it
Bullseye, or is it hardware. The latter will probably keep me away from
Dell again.

It would be good to know.

Just if anyone has time or is inclined to give me some of their
thoughts.

TIA,
Charlie

		East Gippsland Wildlife Rehabilitators Inc..
                           http://www.egwildlife.com.au/

-- 
	Registered Linux User:- 329524

	***********************************************

	The real voyage of discovery consists not in seeking new
	landscapes, but in having new eyes. --Marcel Proust

	***********************************************
	Debian GNU/Linux - Magic indeed.

	-----------------------------------------------------

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#240783

On Thu, Sep 30, 2021 at 11:15:45AM +1000, Charlie wrote:
> 
> 	From my keyboard:
> 
> 	Just out of interest. In case someone has some experience like
> 	this.
> 
> 	Just over a year ago bought a Dell Inspiron 3593 laptop
> 	computer.
> 
> 	1.5.0 BIOS
> 	610Hx23 service tag
> 	Version BD 1-5-3
> 
> Running Bullseye.
> 
> I have a Dell Vostro 1510 born or bought in 2013 if I recall. Given
> to me.
> 
> Only 3 GB of RAM but good enough, and running Bullseye as testing and
> now stable. But I chose the Inspiron rather than the Vostro. which still
> works flawlessly. 
> 
> The Vostro sold me on trying Dell, though I had avoided them because of
> past problems they had. I think at one stage many years ago fried the
> hard drive or something when installed with a Linux operating system.
> So gave them a wide berth.
> 
> The Inspiron was installed with Bulleye while testing from new.

Spoiler alert: there should be a point release of Bullseye about a week from
now on 9th/10th October [and also a point release of Debian 10.11 at the
same time] but this will only be a point release with no huge changes.

If you have nothing vital on the Inspiron, maybe try a reinstall of Debian:
 grab a copy of the unofficial netinst including firmware from

https://cdimage.debian.org/cdimage/unofficial/non-free/cd-including-firmware/11.0.0+nonfree/amd64/iso-cd/firmware-11.0.0-amd64-netinst.iso

[or the DVD if you don't want to have more software immediately available
without network download

https://cdimage.debian.org/cdimage/unofficial/non-free/cd-including-firmware/11.0.0+nonfree/amd64/iso-dvd/firmware-11.0.0-amd64-DVD-1.iso ]

Write the .iso image to a USB : boot from the USB.

I prefer to use UEFI when available: on this vintage of laptop, it's
the default option, I'm guessing.

I prefer to run through a text install rather than graphical if you can so that 
you don't run into graphics issues. In this instance, it's Intel chipset and
video so the intel firmware packages should be used.

Some newer Intel laptops also may require non-free firmware drivers for
sound.

A clean reinstall may just solve your problems.

> 
> I just wonder if anyone has found anything like this, and is it
> Bullseye, or is it hardware. The latter will probably keep me away from
> Dell again.
> 

It _could_ just be hardware but doing the above may allow you to exclude
some factors.

> It would be good to know.
> 
> Just if anyone has time or is inclined to give me some of their
> thoughts.
> 
> TIA,
> Charlie
> 
> 		East Gippsland Wildlife Rehabilitators Inc..
>                            http://www.egwildlife.com.au/
> 

All the very best, as ever,

Andy Cater
> -- 
> 	Registered Linux User:- 329524
> 
> 	***********************************************
> 
> 	The real voyage of discovery consists not in seeking new
> 	landscapes, but in having new eyes. --Marcel Proust
> 
> 	***********************************************
> 	Debian GNU/Linux - Magic indeed.
> 
> 	-----------------------------------------------------
> 

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