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Disk problem whilst attempting to install Buster (10.7)

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  Disk problem whilst attempting to install Buster (10.7) Peter Hillier-Brook <phb@hbsys.plus.com> - 2021-01-25 18:20 +0100
    Re: Disk problem whilst attempting to install Buster (10.7) Dan Ritter <dsr@randomstring.org> - 2021-01-25 18:20 +0100
      Re: Disk problem whilst attempting to install Buster (10.7) Alexis Grigoriou <alexis@nanoid.net> - 2021-01-25 18:50 +0100
      Re: Disk problem whilst attempting to install Buster (10.7) Peter Hillier-Brook <phb@hbsys.plus.com> - 2021-01-25 18:50 +0100
        Re: Disk problem whilst attempting to install Buster (10.7) Dan Ritter <dsr@randomstring.org> - 2021-01-25 19:00 +0100
          Re: Disk problem whilst attempting to install Buster (10.7) Peter Hillier-Brook <phb@hbsys.plus.com> - 2021-01-25 19:20 +0100
            Re: Disk problem whilst attempting to install Buster (10.7) Andrei POPESCU <andreimpopescu@gmail.com> - 2021-01-26 08:40 +0100
              Re: Disk problem whilst attempting to install Buster (10.7) Tixy <tixy@yxit.co.uk> - 2021-01-26 11:20 +0100
                Re: Disk problem whilst attempting to install Buster (10.7) Peter Hillier-Brook <phb@hbsys.plus.com> - 2021-01-26 16:50 +0100

#231114 — Disk problem whilst attempting to install Buster (10.7)

Trying to install Buster to a new Acer Aspire A515-56. The install (from
live DVD) hangs asking for disk device ID. This info is at least 12
screws from immediate resolution, except for the BIOS(?)/UEFI output of:

HFM512GDJIN-82A0A for the HD

Is there anyone with direct experience of this hardware able to suggest
a way forward. For info, Windows 10 is pre-installed and appears to
function on whatever the disk is, although I haven't gone beyond the
attempted collection of personal data.

Thanks in advance.

Peter HB

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#231115

Peter Hillier-Brook wrote: 
> Trying to install Buster to a new Acer Aspire A515-56. The install (from
> live DVD) hangs asking for disk device ID. This info is at least 12
> screws from immediate resolution, except for the BIOS(?)/UEFI output of:
> 
> HFM512GDJIN-82A0A for the HD

That's an M2-connected SSD, so it probably appears as

/dev/nvme0

and partitions on it as 

/dev/nvme0p1
/dev/nvme0p2

and so forth.

-dsr-

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#231117

On Mon, 2021-01-25 at 12:19 -0500, Dan Ritter wrote:
> Peter Hillier-Brook wrote: 
> > Trying to install Buster to a new Acer Aspire A515-56. The install
> > (from
> > live DVD) hangs asking for disk device ID. This info is at least 12
> > screws from immediate resolution, except for the BIOS(?)/UEFI
> > output of:
> > 
> > HFM512GDJIN-82A0A for the HD
> 
> That's an M2-connected SSD, so it probably appears as
> 
> /dev/nvme0
> 
> and partitions on it as 
> 
> /dev/nvme0p1
> /dev/nvme0p2
> 
> and so forth.
> 
> -dsr-

It's more like:

/dev/nvme0n1p1
/dev/nvme0n1p2

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#231118

On 25/01/2021 17:19, Dan Ritter wrote:
> Peter Hillier-Brook wrote: 
>> Trying to install Buster to a new Acer Aspire A515-56. The install (from
>> live DVD) hangs asking for disk device ID. This info is at least 12
>> screws from immediate resolution, except for the BIOS(?)/UEFI output of:
>>
>> HFM512GDJIN-82A0A for the HD
> 
> That's an M2-connected SSD, so it probably appears as
> 
> /dev/nvme0
> 
> and partitions on it as 
> 
> /dev/nvme0p1
> /dev/nvme0p2
> 
> and so forth.
> 
> -dsr-
> 
Thanks Dan. That's useful info, but until I am able to install Debian
it's a little theoretical :-)

My problem is that the installation stops at the "finding disks" step,
says it can't locate a driver and could I help, from a comprehensive
list of devices. I paraphrase the question as the m/c is now turned off.

Peter HB

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#231119

Peter Hillier-Brook wrote: 
> >> Trying to install Buster to a new Acer Aspire A515-56. The install (from
> >> live DVD) hangs asking for disk device ID. This info is at least 12
> >> screws from immediate resolution, except for the BIOS(?)/UEFI output of:
> >>
> Thanks Dan. That's useful info, but until I am able to install Debian
> it's a little theoretical :-)
> 
> My problem is that the installation stops at the "finding disks" step,
> says it can't locate a driver and could I help, from a comprehensive
> list of devices. I paraphrase the question as the m/c is now turned off.

Oh. That's harder.

Luckily, this exists:

https://wiki.debian.org/InstallingDebianOn/Acer/Aspire%205%20A515-56

and says: 

Driver support is much better in Bullseye than in Buster, due to
how new the hardware is, so it may be advisable to install
bullseye instead of buster (I have not tried this). I installed
Buster and managed to get a functional system by installing a
newer linux kernel and linux-firmware-nonfree from
buster-backports, and installing firmware-iwlwifi and
firmware-sof-signed from the bullseye repo. Do this at your own
risk.

and also:

You need to disable Intel Volume Management Device Bootcamp in
the UEFI to get the Debian installer to recognise the internal
SSD:

    Boot into Windows and disable Intel Octane Storage
Management for the SSD
    Disable fast startup in the power settings in the Control
Panel
    Set Windows to boot into safe mode temporarily, and shutdown
the system.
    Power on the computer, and press F2 to open the UEFI menu.
        Goto main tab, press Ctrl+s, go to VMD Controller, and
set it to disabled.
        Enable F12 Boot Menu 
    Save and reboot into Windows in safe mode and restart -
check that Windows boots successfully when safe mode is disabled
        If a blue screen occurs on startup, go back to the UEFI
menu and re-enable VMD Controller, boot into Windows, and try
again. 
    Insert your installation media
    Reboot and press F12 to open the boot menu, and boot the
installation media

    I found
https://community.acer.com/en/discussion/607762/installing-linux-on-my-new-aspire-5-a515-55
useful in this (note: the model and UEFI settings are slightly
different in this forum post) 

{i} A wired ethernet connection is essentially required to use
the netinst installer and install non-free firmware (if you're
using installation media without the non-free iwlwifi drivers).
This is because the wired connection works out of the box, but
extra non-free drivers are needed for the wi-fi card.

    You could also use another Debian computer to download the
packages onto a USB stick, and you can manually install the
required extra packages from it using dpkg - but using a wired
connection is easier. 

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#231121

On 25/01/2021 17:58, Dan Ritter wrote:
> Peter Hillier-Brook wrote: 
>>>> Trying to install Buster to a new Acer Aspire A515-56. The install (from
>>>> live DVD) hangs asking for disk device ID. This info is at least 12
>>>> screws from immediate resolution, except for the BIOS(?)/UEFI output of:
>>>>
>> Thanks Dan. That's useful info, but until I am able to install Debian
>> it's a little theoretical :-)
>>
>> My problem is that the installation stops at the "finding disks" step,
>> says it can't locate a driver and could I help, from a comprehensive
>> list of devices. I paraphrase the question as the m/c is now turned off.
> 
> Oh. That's harder.
> 
> Luckily, this exists:
> 
> https://wiki.debian.org/InstallingDebianOn/Acer/Aspire%205%20A515-56
> 
> and says: 
> 
> Driver support is much better in Bullseye than in Buster, due to
> how new the hardware is, so it may be advisable to install
> bullseye instead of buster (I have not tried this). I installed
> Buster and managed to get a functional system by installing a
> newer linux kernel and linux-firmware-nonfree from
> buster-backports, and installing firmware-iwlwifi and
> firmware-sof-signed from the bullseye repo. Do this at your own
> risk.
> 
> and also:
> 
> You need to disable Intel Volume Management Device Bootcamp in
> the UEFI to get the Debian installer to recognise the internal
> SSD:
> 
>     Boot into Windows and disable Intel Octane Storage
> Management for the SSD
>     Disable fast startup in the power settings in the Control
> Panel
>     Set Windows to boot into safe mode temporarily, and shutdown
> the system.
>     Power on the computer, and press F2 to open the UEFI menu.
>         Goto main tab, press Ctrl+s, go to VMD Controller, and
> set it to disabled.
>         Enable F12 Boot Menu 
>     Save and reboot into Windows in safe mode and restart -
> check that Windows boots successfully when safe mode is disabled
>         If a blue screen occurs on startup, go back to the UEFI
> menu and re-enable VMD Controller, boot into Windows, and try
> again. 
>     Insert your installation media
>     Reboot and press F12 to open the boot menu, and boot the
> installation media
> 
>     I found
> https://community.acer.com/en/discussion/607762/installing-linux-on-my-new-aspire-5-a515-55
> useful in this (note: the model and UEFI settings are slightly
> different in this forum post) 
> 
> {i} A wired ethernet connection is essentially required to use
> the netinst installer and install non-free firmware (if you're
> using installation media without the non-free iwlwifi drivers).
> This is because the wired connection works out of the box, but
> extra non-free drivers are needed for the wi-fi card.
> 
>     You could also use another Debian computer to download the
> packages onto a USB stick, and you can manually install the
> required extra packages from it using dpkg - but using a wired
> connection is easier. 
> 
> 
Hello Dan,  I've been using Bullseye for several months, but thought I'd
better stay with Buster as this m/c was bought for a naive friend. It
now looks as if Bullseye is the better bet so I'll give it a go tomorrow.

Many thanks for your help.

Peter HB

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#231166

[Multipart message — attachments visible in raw view] — view raw

On Lu, 25 ian 21, 18:12:18, Peter Hillier-Brook wrote:
> On 25/01/2021 17:58, Dan Ritter wrote:
> > 
> > {i} A wired ethernet connection is essentially required to use
> > the netinst installer and install non-free firmware (if you're
> > using installation media without the non-free iwlwifi drivers).
> > This is because the wired connection works out of the box, but
> > extra non-free drivers are needed for the wi-fi card.
 
The image already containing non-free firmware should work then ;)

> >     You could also use another Debian computer to download the
> > packages onto a USB stick, and you can manually install the
> > required extra packages from it using dpkg - but using a wired
> > connection is easier. 
> > 
> > 
> Hello Dan,  I've been using Bullseye for several months, but thought I'd
> better stay with Buster as this m/c was bought for a naive friend. It
> now looks as if Bullseye is the better bet so I'll give it a go tomorrow.

The freeze for bullseye has already started, so the usual warnings are 
against using testing are relaxed.

https://release.debian.org/bullseye/freeze_policy.html

There will still be many updates until the release, but generally only 
minor and/or Debian only versions, to fix release critical bugs.

Kind regards,
Andrei
-- 
http://wiki.debian.org/FAQsFromDebianUser

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#231176

On Tue, 2021-01-26 at 09:31 +0200, Andrei POPESCU wrote:
> On Lu, 25 ian 21, 18:12:18, Peter Hillier-Brook wrote
[...]
> > 
> > Hello Dan,  I've been using Bullseye for several months, but thought I'd
> > better stay with Buster as this m/c was bought for a naive friend. It
> > now looks as if Bullseye is the better bet so I'll give it a go tomorrow.
> 
> The freeze for bullseye has already started, so the usual warnings are 
> against using testing are relaxed.
> 
> https://release.debian.org/bullseye/freeze_policy.html
> 
> There will still be many updates until the release, but generally only 
> minor and/or Debian only versions, to fix release critical bugs.

But note that security fixes may be slow. I'm using Bullseye and the
last security update to Firefox on Jan 8th took 9 days to migrate from
unstable to testing. Thought I'd mention this, because Peter says the
machine is being setup for a 'naive friend' so that would imply relying
on getting security fixes promptly and without manual intervention.

In my case, I saw the security announcement so installed Firefox
manually from unstable, but unknown to me at the time, one of the
updated dependences had a critical bug that broke several other
programs in obscure ways.

-- 
Tixy

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#231192

On 26/01/2021 10:10, Tixy wrote:
> On Tue, 2021-01-26 at 09:31 +0200, Andrei POPESCU wrote:
>> On Lu, 25 ian 21, 18:12:18, Peter Hillier-Brook wrote
> [...]
>>>
>>> Hello Dan,  I've been using Bullseye for several months, but thought I'd
>>> better stay with Buster as this m/c was bought for a naive friend. It
>>> now looks as if Bullseye is the better bet so I'll give it a go tomorrow.
>>
>> The freeze for bullseye has already started, so the usual warnings are 
>> against using testing are relaxed.
>>
>> https://release.debian.org/bullseye/freeze_policy.html
>>
>> There will still be many updates until the release, but generally only 
>> minor and/or Debian only versions, to fix release critical bugs.
> 
> But note that security fixes may be slow. I'm using Bullseye and the
> last security update to Firefox on Jan 8th took 9 days to migrate from
> unstable to testing. Thought I'd mention this, because Peter says the
> machine is being setup for a 'naive friend' so that would imply relying
> on getting security fixes promptly and without manual intervention.
> 
> In my case, I saw the security announcement so installed Firefox
> manually from unstable, but unknown to me at the time, one of the
> updated dependences had a critical bug that broke several other
> programs in obscure ways.
> 
Thanks to all. Bullseye up and running: alls well that ends well.

Peter HB

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