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Groups > linux.debian.user > #227320 > unrolled thread
| Started by | David Christensen <dpchrist@holgerdanske.com> |
|---|---|
| First post | 2020-09-25 07:50 +0200 |
| Last post | 2020-09-25 19:40 +0200 |
| Articles | 4 — 4 participants |
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Re: Regarding your case number 10724899 [ ref:_00D00hhzl._5004V11emZL:ref ] David Christensen <dpchrist@holgerdanske.com> - 2020-09-25 07:50 +0200
Re: Regarding your case number 10724899 [ ref:_00D00hhzl._5004V11emZL:ref ] john doe <johndoe65534@mail.com> - 2020-09-25 09:00 +0200
Re: Regarding your case number 10724899 [ ref:_00D00hhzl._5004V11emZL:ref ] Tom Dial <tddial@comcast.net> - 2020-09-25 19:10 +0200
Re: Regarding your case number 10724899 [ ref:_00D00hhzl._5004V11emZL:ref ] Gene Heskett <gheskett@shentel.net> - 2020-09-25 19:40 +0200
| From | David Christensen <dpchrist@holgerdanske.com> |
|---|---|
| Date | 2020-09-25 07:50 +0200 |
| Subject | Re: Regarding your case number 10724899 [ ref:_00D00hhzl._5004V11emZL:ref ] |
| Message-ID | <ASOMh-4yg-5@gated-at.bofh.it> |
On 2020-09-24 15:43, discsupport@seagate.com wrote:
> Thank you for getting back to us with that information. My name is Angelo. I am very sorry that the steps provided to you in the last email did not work. I would like to assure you that we will continue to do our best to find a resolution that works for you
>
> You will need a Windows computer to burn the SeaTools boot image to a flash drive OR any Linux computer that supports burning ISO files to a flash drive, therefore regardless of the operating system you will need to burn the ISO file to a drive flash and start the computer from there to run SeaTools Bootable.
> https://www.seagate.com/manuals/software/seatools-bootable/support-and-open-source-statement/
>
> Please let us know if the solution above meets all of your support needs. We look forward to your response. Have a great week. Remember we are here to help you and we will be happy to do so from Monday – Friday
>
> Kind regards,
>
> Angelo
> Seagate Support
> https://support2.seagate.com/
>
>
> ref:_00D00hhzl._5004V11emZL:ref
What is the URL for the ISO file for SeaToolsBootable_RC_2.1.2?
What is the URL for the source code for TinyCore Linux and any other GPL
v2 code distributed with SeaToolsBootable_RC_2.1.2?
Sincerely yours,
David Christensen
Tracy, California, USA
dpchrist@holgerdanske.com
cc: debian-user@lists.debian.org
freebsd-questions@freebsd.org
license-violation@fsf.org
antitrust.complaints@usdoj.gov
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| From | john doe <johndoe65534@mail.com> |
|---|---|
| Date | 2020-09-25 09:00 +0200 |
| Message-ID | <ASPS1-5aj-1@gated-at.bofh.it> |
| In reply to | #227320 |
On 9/25/2020 7:46 AM, David Christensen wrote: > On 2020-09-24 15:43, discsupport@seagate.com wrote: >> Thank you for getting back to us with that information. My name is >> Angelo. I am very sorry that the steps provided to you in the last >> email did not work. I would like to assure you that we will continue >> to do our best to find a resolution that works for you >> You will need a Windows computer to burn the SeaTools boot image to a >> flash drive OR any Linux computer that supports burning ISO files to a >> flash drive, therefore regardless of the operating system you will >> need to burn the ISO file to a drive flash and start the computer from >> there to run SeaTools Bootable. >> https://www.seagate.com/manuals/software/seatools-bootable/support-and-open-source-statement/ >> >> >> Please let us know if the solution above meets all of your support >> needs. We look forward to your response. Have a great week. Remember >> we are here to help you and we will be happy to do so from Monday – >> Friday >> Kind regards, >> Angelo >> Seagate Support >> https://support2.seagate.com/ >> >> ref:_00D00hhzl._5004V11emZL:ref > > > What is the URL for the ISO file for SeaToolsBootable_RC_2.1.2? > > > What is the URL for the source code for TinyCore Linux and any other GPL > v2 code distributed with SeaToolsBootable_RC_2.1.2? > > > Sincerely yours, > > David Christensen > Tracy, California, USA > dpchrist@holgerdanske.com > > cc: debian-user@lists.debian.org > freebsd-questions@freebsd.org > license-violation@fsf.org > antitrust.complaints@usdoj.gov > Please stop polluting this list with your private stuff. -- John Doe
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| From | Tom Dial <tddial@comcast.net> |
|---|---|
| Date | 2020-09-25 19:10 +0200 |
| Message-ID | <ASZol-2Bg-1@gated-at.bofh.it> |
| In reply to | #227321 |
On 9/25/20 00:51, john doe wrote: > On 9/25/2020 7:46 AM, David Christensen wrote: >> On 2020-09-24 15:43, discsupport@seagate.com wrote: ( omitted material ) >> > > Please stop polluting this list with your private stuff. I do not consider this thread pollution, for what that's worth. As an owner of a few Seagate disks and an almost exclusive user of Linux for more than 25 years, I find this frank and honest exchange interesting and informative, both technically and in what it says about Seagate's customer support quality and policy. Regards, Tom Dial > > -- > John Doe
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| From | Gene Heskett <gheskett@shentel.net> |
|---|---|
| Date | 2020-09-25 19:40 +0200 |
| Subject | Re: Regarding your case number 10724899 [ ref:_00D00hhzl._5004V11emZL:ref ] |
| Message-ID | <ASZRp-2Kh-7@gated-at.bofh.it> |
| In reply to | #227360 |
On Friday 25 September 2020 12:43:16 Tom Dial wrote: > On 9/25/20 00:51, john doe wrote: > > On 9/25/2020 7:46 AM, David Christensen wrote: > >> On 2020-09-24 15:43, discsupport@seagate.com wrote: > > ( omitted material ) > > > Please stop polluting this list with your private stuff. > > I do not consider this thread pollution, for what that's worth. As an > owner of a few Seagate disks and an almost exclusive user of Linux for > more than 25 years, I find this frank and honest exchange interesting > and informative, both technically and in what it says about Seagate's > customer support quality and policy. > Neither do I, I find it quite informative that after almost 30 years of the gpl's existence, that seagate is still violating it, obviously intentionally. And its quite likely to be ignored until a suit has been filed that requires their legal people to actually read that document to see what the hell all the hulabaloo is all about. Without any known exceptions that I am aware of, they will rectify that, before the courts set the deck very low to mow their legal grass. The FSF may need our financial support in that event. Seagate has deep pockets. > Regards, > Tom Dial > > > -- > > John Doe Cheers, Gene Heskett -- "There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author) If we desire respect for the law, we must first make the law respectable. - Louis D. Brandeis Genes Web page <http://geneslinuxbox.net:6309/gene>
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