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Groups > linux.debian.user > #226423 > unrolled thread

troubles with mpt3sas module on a very recent Dell server

Started byPatrice Duroux <patrice.duroux@gmail.com>
First post2020-08-22 18:50 +0200
Last post2020-08-23 21:30 +0200
Articles 6 — 4 participants

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  troubles with mpt3sas module on a very recent Dell server Patrice Duroux <patrice.duroux@gmail.com> - 2020-08-22 18:50 +0200
    Re: troubles with mpt3sas module on a very recent Dell server Dan Ritter <dsr@randomstring.org> - 2020-08-22 18:50 +0200
      Re: troubles with mpt3sas module on a very recent Dell server Reco <recoverym4n@enotuniq.net> - 2020-08-22 19:10 +0200
        Re: Re: troubles with mpt3sas module on a very recent Dell server Patrice Duroux <patrice.duroux@gmail.com> - 2020-08-23 10:50 +0200
      Fwd: troubles with mpt3sas module on a very recent Dell server Patrice Duroux <patrice.duroux@gmail.com> - 2020-08-24 17:10 +0200
    Re: troubles with mpt3sas module on a very recent Dell server deloptes <deloptes@gmail.com> - 2020-08-23 21:30 +0200

#226423 — troubles with mpt3sas module on a very recent Dell server

FromPatrice Duroux <patrice.duroux@gmail.com>
Date2020-08-22 18:50 +0200
Subjecttroubles with mpt3sas module on a very recent Dell server
Message-ID<AGESl-3zO-1@gated-at.bofh.it>

[Multipart message — attachments visible in raw view] — view raw

Hi,

I am trying to install a Debian system on a recently purchased Dell
PowerEdge R840.
After trying many versions and distributions (including also Ubuntu Server
20.04 LTS) up to Debian Bullseye Alpha 2, the situations are always very
similar to this:

https://access.redhat.com/solutions/4954451

I checked for all iDRAC, BIOS and firmware updates.

Here are version messages extracted from dmesg:

5.7.0-2-amd64 #1 SMP Debian 5.7.10-1 (2020-07-26) x86_64 GNU/Linux
mpt3sas version 33.100.00.00
FW Package Ver(16.17.00.05)
LSISAS3008: FWVersion(16.00.08.00), ChipRevision(0x02), BiosVersion(18.00.00.00)

Hardware setup does not have any RAID support.
5 disks are attached: 1 x 240Go SSD SATA + 4 x 1,8To SAS

Don't really know where to address this or if/how I can help.

Thanks,
Patrice

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#226424

FromDan Ritter <dsr@randomstring.org>
Date2020-08-22 18:50 +0200
Message-ID<AGESm-3zO-5@gated-at.bofh.it>
In reply to#226423
Patrice Duroux wrote: 
> Hi,
> 
> I am trying to install a Debian system on a recently purchased Dell
> PowerEdge R840.
> After trying many versions and distributions (including also Ubuntu Server
> 20.04 LTS) up to Debian Bullseye Alpha 2, the situations are always very
> similar to this:
> 
> https://access.redhat.com/solutions/4954451
> 
> I checked for all iDRAC, BIOS and firmware updates.
> 
> Here are version messages extracted from dmesg:
> 
> 5.7.0-2-amd64 #1 SMP Debian 5.7.10-1 (2020-07-26) x86_64 GNU/Linux
> mpt3sas version 33.100.00.00
> FW Package Ver(16.17.00.05)
> LSISAS3008: FWVersion(16.00.08.00), ChipRevision(0x02), BiosVersion(18.00.00.00)
> 
> Hardware setup does not have any RAID support.
> 5 disks are attached: 1 x 240Go SSD SATA + 4 x 1,8To SAS
> 
> Don't really know where to address this or if/how I can help.

What's the error? 95% of us don't have access to the IBM
paywall.

-dsr-

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#226425

FromReco <recoverym4n@enotuniq.net>
Date2020-08-22 19:10 +0200
Message-ID<AGFbI-3VL-11@gated-at.bofh.it>
In reply to#226424
	Hi.

On Sat, Aug 22, 2020 at 12:49:11PM -0400, Dan Ritter wrote:
> > https://access.redhat.com/solutions/4954451
>
> > LSISAS3008: FWVersion(16.00.08.00), ChipRevision(0x02), BiosVersion(18.00.00.00)
> 
> What's the error? 95% of us don't have access to the IBM
> paywall.

But some of us do. So, for the archives:

1) An error should be like this:
sd xx:0:x:0: [sdx] tag#0 Add. Sense: Logical block guard check failed

2) A firmware update to version 16.00.11.00 or later should fix it.

3) mpt3sas.prot_mask=128 *could* workaround it.

Reco

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#226440

FromPatrice Duroux <patrice.duroux@gmail.com>
Date2020-08-23 10:50 +0200
Message-ID<AGTRo-4bF-1@gated-at.bofh.it>
In reply to#226425
Hi Reco,

Thanks for your advice, I will test this as soon as possible.

Patrice

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#226474

FromPatrice Duroux <patrice.duroux@gmail.com>
Date2020-08-24 17:10 +0200
Message-ID<AHmgG-4JC-9@gated-at.bofh.it>
In reply to#226424

[Multipart message — attachments visible in raw view] — view raw

Sorry, I should have reply to the list.

---------- Message transféré ----------
De : *Patrice Duroux* <patrice.duroux@gmail.com>
Date : dimanche 23 août 2020
Objet : troubles with mpt3sas module on a very recent Dell server
À : Dan Ritter <dsr@randomstring.org>


Sorry, I do not have an access to it neither, just its «free» part.

Here are results (OCR text conversion of iDRAC console screenshots) taken
from 2 grep in dmesg output :

1. grep 'mpt3sas'
[ 3.428945] mpt3sas_cm0: 63 BIT PCI BUS DMA ADDRESSING SUPPORTED, total mem
(131514432 kB)
[ 3.478646] mpt3sas_cm0: CurrentHostPageSize is 0: Setting default host
page size to 4k
[ 3.478665] mpt3sas_cm0: MSI-X vectors supported: 96
[ 3.478668] mpt3sas_cm0: 0 96
[ 3.482719] mpt3sas_cm0: High IOPs queues : disabled
[ 3.482855] mpt3sas_cm0: iomem(0x00000000a5500000),
mapped(0x00000000b287487d), size(65536)
[ 3.462857] mpt3sas_cm0: ioport(0x0000000000006000), size(256)
[ 3.537408] mot3sas_cmo: CurrentHostPageSize is 0: Setting default host
page size to 4k
[ 3.537411] mpt3sas_cm0: sending message unit reset !!
[ 3.538979] mpt3sas_cm0: message unit reset: SUCCESS
[ 3.566771] mot3sas_cmO: scatter gather: sge_in_main_msg(1),
sge_per_chain(7), sge_per_io(128), chains_per_io(19)
[ 3.574683] mpt3sas_cm0: request pool(0x000000000155647c) -
dma(0xfe4o000d): depth(9700), frame_size(128), pool_size(1212 kB)
[ 3.700583] mpt3sas_cm0: sense pool(0x0000000012f0c13e)- dmal(0xfcco0d00):
depth(9463),element_size(96), pool_size(887 kB)
[ 3.700792] mpt3sas_cm0: config page(0x000000002fS86fdfa) -
dma(0xfc9ee000): size(512)
[ 3.700793] mpt3sas_cm0: Allocated physical memory: size(19145 kB)
[ 3.700793] mpt3sas_cm0: Current Controller Queue Depth(9460),Max
Controller Queue Depth(9584)
[ 3.700793] mptSsas_cmO: Scatter Gather Elements per IO(128)
[ 3.871306] mpt3sas_cm0: _base_display_fwpkg_version: complete
[ 3.871310] mpt3sas_cm0: FW Package Ver(16.17.00.05)
[ 3.871439] mpt3sas_cm0: overriding NVDATA EEDPTagMode setting
[ 3.871823] mpt3sas_cm0: LSISASSO08: FWVersion(16.00.08.00),
ChipRevision(0x02), BiosVersion(18.00.00.00)
[ 3.871824] mpt3sas_cm0: Protocol=(Initiator,Target),
Capabilities=(TLR,EEDP,Snapshot Buffer,Diag Trace Buffer,Task Set Full,
NCQ)
[ 3.877202] mpt3sas_cm0: sending port enable !!
[ 3.879601] mpt3sas_cm0: host_add: handle(0x0001),
sas_addr(0x52cea7f04de43f800), phys(8)
[ 3.893387] mpt3sas_cm0: port enable: SUCCESS
[ 4.090990] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.095736] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.098772] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.103503] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.107395] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.112238] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.115278] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.119454] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.123635] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.128449] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.131516] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.135229] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.142162] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.146976] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.150725] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 4.155460] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 5.668812] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 5.671926] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 5.678008] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 5.679460] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)
[ 5.685393] mpt3sas_cm0: log_info(0x3112043b): originator(PL), code(0x12),
sub_code(0x043b)[ 3.925874] sd 0:0:0:0: [sdc] 468862128 512-byte logical
blocks: (240 GB/224 GiB)
...

2. grep 'sd[a-d]'
[ 3.925877] sd 0:0:0:0: [sdc] 4096-byte physical blocks
[ 3.926126] sd 0:0:0:0: [sdc] Write Protect is off
[ 3.926129] sd 0:0:0:0: [sdc] Mode Sense: 9b 00 10 08
[ 3.926150] sd 0:0:1:0: [sda] Enabling DIF Type 2 protection
[ 3.926319] sd 0:0:3:0: [sdb] Enabling DIF Type 2 protection
[ 3.926376] sd 0:0:4:0: [sdd] Enabling DIF Type 2 protection
[ 3.926437] sd 0:0:0:0: [sdc] Write cache: enabled, read cache: enabled,
supports DPO and FUA
[ 3.926449] sd 0:0:1:0: [sda] 3516328368 512-byte logical blocks: (1.80
TB/1.64 TiB)
[ 3.926450] sd 0:0:1:0: [sda] 4096-byte physical blocks
[ 3.926627] sd 0:0:3:0: [sdb] 3516328368 512-byte logical blocks: (1.80
TB/1.64 TiB)
[ 3.926629] sd 0:0:3:0: [sdb] 4096-byte physical blocks
[ 3.926741] sd 0:0:4:0: [sdd] 3516328368 512-byte logical blocks: (1.80
TB/1.64 TiB)
[ 3.926744] sd 0:0:4:0: [sdd] 4096-byte physical blocks
[ 3.928163] sd 0:0:1:0: [sda] Write Protect is off
[ 3.928166] sd 0:0:1:0: [sda] Mode Sense: d3 00 10 08
[ 3.928340] sd 0:0:3:0: [sdb] Write Protect is off
[ 3.928343] sd 0:0:3:0: [sdb] Mode Sense: d3 00 10 08
[ 3.928472] sd 0:0:4:0: [sdd] Write Protect is off
[ 3.928475] sd 0:0:4:0: [sdd] Mode Sense: d3 00 10 08
[ 3.931324] sd 0:0:1:0: [sda] Write cache: disabled, read cache: enabled,
supports DPO and FUA
[ 3.931860] sd 0:0:4:0: [sdd] Write cache: disabled, read cache: enabled,
supports DPO and FUA
[ 3.931906] sd 0:0:3:0: [sdb] Write cache: disabled, read cache: enabled,
supports DPO and FUA
[ 3.956548] sdc: sdc1 sdc2 < sdc5 >
[ 3.961726] sd 0:0:0:0: [sdc] Attached SCSI disk
[ 3.991315] sdb: sdb1
[ 3.992277] sda: sda1
[ 3.995475] sdd: sdd1
[ 4.007427] sd 0:0:3:0: [sdb] Attached SCSI disk
[ 4.010155] sd 0:0:1:0: [sda] Attached SCSI disk
[ 4.012366] sd 0:0:4:0: [sdd] Attached SCSI disk
[ 4.091006] sd 0:0:3:0: [sdb] tag#5776 FAILED Result: hostbyte=DID_ABORT
driverbyte=DRIVER_SENSE cmd_age=0s
[ 4.091011] sd 0:0:3:0: [sdb] tag#5776 Sense Key : Illegal Request [current]
[ 4.091015] sd 0:0:3:0: [sdb] tag#5776 Add. Sense: Logical block guard
check failed
[ 4.091019] sd 0:0:3:0: [sdb] tag#5776 CDB: Read(32)
[ 4.091023] sd 0:0:3:0: [sdb] tag#5776 CDB[00): 7f 00 00 00 00 00 00 18 00
09 20 00 00 00 00 00
[ 4.091026] sd 0:0:3:0: [sdb] tag#5776 CDB[10]: d1 96 dd a0 d1 96 dd ad 00
00 00 00 00 00 00 08
[ 4.091032] blk_update_request: protection error, dev sdb, sector
3516325280 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
[ 4.095750] sd 0:0:3:0: [sdb] tag#5777 FAILED Result: hostbyte=DID_ABORT
driverbyte=DRIVER_SENSE cmd_age=0s
[ 4.095755] sd 0:0:3:0: [sdb] tag#5777 Sense Key : Illegal Request [current]
[ 4.095758] sd 0:0:3:0: [sdb] tag#5777 Add. Sense: Logical block guard
check failed
[ 4.095762] sd 0:0:3:0: [sdb] tag#5777 CDB: Read(32)
[ 4.095765] sd 0:0:3:0: [sdb] tag#5777 CDB[00): 7f 00 00 00 00 00 00 18 00
09 20 00 00 00 00 00
[ 4.095769] sd 0:0:3:0: [sdb] tag#5777 CDB[10]: d1 96 dd a0 d1 96 dd ad 00
00 00 00 00 00 00 08
[ 4.095773] blk_update_request: protection error, dev sdb, sector
3516325280 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 4.095901] Buffer I/0 error on dev sdb, logical block 439540660, async
page read
....

Thanks,
Patrice


Le sam. 22 août 2020 à 18:49, Dan Ritter <dsr@randomstring.org> a écrit :

> Patrice Duroux wrote:
> > Hi,
> >
> > I am trying to install a Debian system on a recently purchased Dell
> > PowerEdge R840.
> > After trying many versions and distributions (including also Ubuntu
> Server
> > 20.04 LTS) up to Debian Bullseye Alpha 2, the situations are always very
> > similar to this:
> >
> > https://access.redhat.com/solutions/4954451
> >
> > I checked for all iDRAC, BIOS and firmware updates.
> >
> > Here are version messages extracted from dmesg:
> >
> > 5.7.0-2-amd64 #1 SMP Debian 5.7.10-1 (2020-07-26) x86_64 GNU/Linux
> > mpt3sas version 33.100.00.00
> > FW Package Ver(16.17.00.05)
> > LSISAS3008: FWVersion(16.00.08.00), ChipRevision(0x02),
> BiosVersion(18.00.00.00)
> >
> > Hardware setup does not have any RAID support.
> > 5 disks are attached: 1 x 240Go SSD SATA + 4 x 1,8To SAS
> >
> > Don't really know where to address this or if/how I can help.
>
> What's the error? 95% of us don't have access to the IBM
> paywall.
>
> -dsr-
>

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#226450

Fromdeloptes <deloptes@gmail.com>
Date2020-08-23 21:30 +0200
Message-ID<AH3QK-1Yq-1@gated-at.bofh.it>
In reply to#226423
Patrice Duroux wrote:

> Hi,
> 
> I am trying to install a Debian system on a recently purchased Dell
> PowerEdge R840.
> After trying many versions and distributions (including also Ubuntu Server
> 20.04 LTS) up to Debian Bullseye Alpha 2, the situations are always very
> similar to this:
> 
> https://access.redhat.com/solutions/4954451
> 
> I checked for all iDRAC, BIOS and firmware updates.
> 
> Here are version messages extracted from dmesg:
> 
> 5.7.0-2-amd64 #1 SMP Debian 5.7.10-1 (2020-07-26) x86_64 GNU/Linux
> mpt3sas version 33.100.00.00
> FW Package Ver(16.17.00.05)
> LSISAS3008: FWVersion(16.00.08.00), ChipRevision(0x02),
> BiosVersion(18.00.00.00)
> 
> Hardware setup does not have any RAID support.
> 5 disks are attached: 1 x 240Go SSD SATA + 4 x 1,8To SAS
> 
> Don't really know where to address this or if/how I can help.
> 
> Thanks,
> Patrice

I don't know if it helps, totally different hardware, but I've never had an
issue with this - in operation since 2012.

# lspci
08:00.0 SCSI storage controller: LSI Logic / Symbios Logic SAS1068E
PCI-Express Fusion-MPT SAS (rev 08)

# Linux server 4.19.120 #1 SMP Sun May 3 10:11:22 CEST 2020 x86_64 GNU/Linux

# dmesg -T | grep sas
[Wed Aug  5 19:41:22 2020] megasas: 07.706.03.00-rc1
[Wed Aug  5 19:41:22 2020] mpt3sas version 26.100.00.00 loaded
[Wed Aug  5 19:41:45 2020] mptsas: ioc1: attaching sata device: fw_channel
0, fw_id 0, phy 0, sas_addr 0x1221000000000000
[Wed Aug  5 19:41:45 2020] mptsas: ioc1: attaching sata device: fw_channel
0, fw_id 1, phy 1, sas_addr 0x1221000001000000
[Wed Aug  5 19:41:45 2020] mptsas: ioc1: attaching sata device: fw_channel
0, fw_id 2, phy 2, sas_addr 0x1221000002000000
[Wed Aug  5 19:41:45 2020] mptsas: ioc1: attaching sata device: fw_channel
0, fw_id 3, phy 3, sas_addr 0x1221000003000000
[Wed Aug  5 19:41:45 2020] mptsas: ioc1: attaching sata device: fw_channel
0, fw_id 4, phy 4, sas_addr 0x1221000004000000
[Wed Aug  5 19:41:45 2020] mptsas: ioc1: attaching sata device: fw_channel
0, fw_id 5, phy 5, sas_addr 0x1221000005000000
[Wed Aug  5 19:41:45 2020] mptsas: ioc1: attaching sata device: fw_channel
0, fw_id 6, phy 6, sas_addr 0x1221000006000000
[Wed Aug  5 19:41:45 2020] mptsas: ioc1: attaching sata device: fw_channel
0, fw_id 7, phy 7, sas_addr 0x1221000007000000

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