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Re: pesky and persistent "driverless" Brother MFC-9340CDW

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On 08/04/2017 08:25 AM, Curt wrote:
> On 2017-08-04, Jape Person <japers@comcast.net> wrote:
>> A few weeks ago a CUPS upgrade to our Debian testing systems
>> started showing a new driver for our Brother MFC-9340CDW in print
>> dialogs and in the CUPS printer list and in the
>> system-config-printer utility.
>> 
>> You'd think that was good news, but we've been unable to find any
>> way to make the queue for this "driverless" instance of the printer
>> function properly.
>> 
> 
> Just very quickly found this bug that seems to be relevant to your
> case, Jape. As you didn't describe the "garbled" condition of your
> printouts with the "driverless" driver I can't be sure but it seems a
> fair guess.
> 
> Apparently a resolution dpi error (reported as 600x2dpi--firmware 
> bug?--and set that way by cups in the PPD.  Workaroundable by
> modifying the PPD manually as explained in the thread).
> 
> BTW at the Brother site I think they're recommending updating the 
> firmware for this printer (maybe not for the reasons explicited
> here).
> 
> HTH.
> 
> 
> https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=868360
> 
> 
> 

Thanks, Curt.

It's funny (in much the same way that hitting your thumb with a hammer 
is funny) that the Brother support site does indeed list a later 
firmware update than the one I installed when I first got the printer. 
If one looks at the driver update history at the site, the version 
number jumps from 1.07 to 1.09. I have 1.08.

I purchased a Windows 10 system, trundled the printer from the den to 
the living room to connect to the Windows 10 system via USB cable, and 
updated to a firmware version that is no longer even listed on the 
support site.

And the notes on the 1.09 firmware version update are that it "fixes 
some software bugs". As you implied, they're not exactly explicit about 
the reasons one might have for installing their latest firmware.

I'm going to write them to see if they will provide any worthwhile 
information. If they don't, I'll stick with what I've got and use the 
MFC-9320CW driver -- at least until such time as I have a day when I'm 
only twiddling my thumbs and looking for something to do.

I really appreciate the information you've provided. It really helps put 
the problem in perspective. I think both sides in the thread made good 
points. It's wonderful to have the printer detected and installed 
automatically, but not so wonderful if it doesn't work. The approach 
used by CUPS should have worked. A useful fallback would have been nice. 
But the ball is definitely in Brother's court.

Best regards,
JP

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Thread

pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-04 04:00 +0200
  Re: pesky and persistent "driverless" Brother MFC-9340CDW Brian <ad44@cityscape.co.uk> - 2017-08-04 12:40 +0200
    Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-04 20:20 +0200
      Re: pesky and persistent "driverless" Brother MFC-9340CDW Brian <ad44@cityscape.co.uk> - 2017-08-05 00:50 +0200
        Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-05 02:30 +0200
          Re: pesky and persistent "driverless" Brother MFC-9340CDW Brian <ad44@cityscape.co.uk> - 2017-08-05 15:00 +0200
            Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-05 17:50 +0200
            Re: pesky and persistent "driverless" Brother MFC-9340CDW Curt <curty@free.fr> - 2017-08-05 18:50 +0200
              Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-05 19:20 +0200
                Re: pesky and persistent "driverless" Brother MFC-9340CDW Brian <ad44@cityscape.co.uk> - 2017-08-05 20:30 +0200
                Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-05 20:50 +0200
                Re: pesky and persistent "driverless" Brother MFC-9340CDW Brian <ad44@cityscape.co.uk> - 2017-08-05 21:20 +0200
                Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-06 00:50 +0200
  Re: pesky and persistent "driverless" Brother MFC-9340CDW Curt <curty@free.fr> - 2017-08-04 14:30 +0200
    Re: pesky and persistent "driverless" Brother MFC-9340CDW Brian <ad44@cityscape.co.uk> - 2017-08-04 15:00 +0200
      Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-04 20:30 +0200
      Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-04 22:20 +0200
        Re: pesky and persistent "driverless" Brother MFC-9340CDW Brian <ad44@cityscape.co.uk> - 2017-08-05 01:10 +0200
          Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-05 02:40 +0200
    Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-04 20:20 +0200
      Re: pesky and persistent "driverless" Brother MFC-9340CDW Brian <ad44@cityscape.co.uk> - 2017-08-05 01:10 +0200
        Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-05 02:50 +0200
    Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-04 22:10 +0200
      Re: pesky and persistent "driverless" Brother MFC-9340CDW Richard Hector <richard@walnut.gen.nz> - 2017-08-06 01:40 +0200
        Re: pesky and persistent "driverless" Brother MFC-9340CDW Jape Person <japers@comcast.net> - 2017-08-06 02:10 +0200

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