Groups | Search | Server Info | Keyboard shortcuts | Login | Register [http] [https] [nntp] [nntps]

Groups > linux.debian.user > #159109

Re: [OT] Has my e-mail account been hacked?

From Stuart Longland <stuartl@longlandclan.id.au>
Newsgroups linux.debian.user
Subject Re: [OT] Has my e-mail account been hacked?
Date 2015-10-14 05:20 +0200
Message-ID <qjkLE-2wS-1@gated-at.bofh.it> (permalink)
References (4 earlier) <qiZxw-46G-3@gated-at.bofh.it> <qj2Yp-Lw-3@gated-at.bofh.it> <qjjwe-9o-11@gated-at.bofh.it> <qjjPz-10U-1@gated-at.bofh.it> <qjksi-1RY-5@gated-at.bofh.it>
Organization linux.* mail to news gateway

Show all headers | View raw

[Multipart message — attachments visible in raw view] - view raw

On 14/10/15 12:51, Stephen Powell wrote:
> Their level 1 help desk isn't much help anyway, if you're a Linux user.
> The last time I called their level 1 help desk for technical support, the
> conversation went something like this:

Yep, familiar story.  Some can't get it through their thick heads that
you want support for the *internet connection* and not the computer
connected to it.  If it isn't in their script, they don't know anything
about it and don't want to know.

> And that was that.  They'll gladly take the money of a Linux user.
> But if you have problems, you're on your own.  That was a few years ago.
> Maybe it's better now.

True, as I said, this isn't L1 helpdesk material, I gave details of a
WHOIS look-up that gave an email address and telephone number you could
contact.

You'll probably note this is a different email address to your regular
helpdesk contact details, and for good reason.  It is for a totally
different audience: a technical one who know how to work the `whois`
tool, know what an IP address is, and know that a serial port isn't a
place for sailors to eat breakfast.

Forward them the bounce emails you've been getting, then the ball is in
their court.  I do know what it is like to deal with a clueless
helpdesk, spent many hours on the phone with a few here.

-- 
Stuart Longland (aka Redhatter, VK4MSL)

I haven't lost my mind...
  ...it's backed up on a tape somewhere.

Back to linux.debian.user | Previous | Next — Previous in thread | Next in thread | Find similar | Unroll thread

Thread

[OT] Has my e-mail account been hacked? Stephen Powell <zlinuxman@wowway.com> - 2015-10-12 16:50 +0200
  Re: [OT] Has my e-mail account been hacked? Florian Pelgrim <florian.pelgrim@craneworks.de> - 2015-10-12 17:00 +0200
    Re: [OT] Has my e-mail account been hacked? Stuart Longland <stuartl@longlandclan.id.au> - 2015-10-12 23:00 +0200
      Re: [OT] Has my e-mail account been hacked? Stephen Powell <zlinuxman@wowway.com> - 2015-10-13 02:00 +0200
        Re: [OT] Has my e-mail account been hacked? Stuart Longland <stuartl@longlandclan.id.au> - 2015-10-13 06:40 +0200
          Re: [OT] Has my e-mail account been hacked? Jochen Spieker <ml@well-adjusted.de> - 2015-10-13 10:20 +0200
            Re: [OT] Has my e-mail account been hacked? Andrew McGlashan <andrew.mcglashan@affinityvision.com.au> - 2015-10-13 17:30 +0200
              Re: [OT] Has my e-mail account been hacked? Brian <ad44@cityscape.co.uk> - 2015-10-13 20:10 +0200
              Re: [OT] Has my e-mail account been hacked? Jochen Spieker <ml@well-adjusted.de> - 2015-10-13 22:10 +0200
              Re: [OT] Has my e-mail account been hacked? Stephen Powell <zlinuxman@wowway.com> - 2015-10-14 04:10 +0200
            Re: [OT] Has my e-mail account been hacked? Stephen Powell <zlinuxman@wowway.com> - 2015-10-14 04:00 +0200
              Re: [OT] Has my e-mail account been hacked? Stuart Longland <stuartl@longlandclan.id.au> - 2015-10-14 04:20 +0200
                Re: [OT] Has my e-mail account been hacked? Stephen Powell <zlinuxman@wowway.com> - 2015-10-14 05:00 +0200
                Re: [OT] Has my e-mail account been hacked? Stuart Longland <stuartl@longlandclan.id.au> - 2015-10-14 05:20 +0200
                Re: [OT] Has my e-mail account been hacked? Adrian O'Dell <crimsonmane@gmail.com> - 2015-10-14 05:20 +0200
                Re: [OT] Has my e-mail account been hacked? John Hasler <jhasler@newsguy.com> - 2015-10-14 05:30 +0200
                Re: [OT] Has my e-mail account been hacked? Stuart Longland <stuartl@longlandclan.id.au> - 2015-10-14 05:40 +0200
                Re: [OT] Has my e-mail account been hacked? Timothy Hobbs <timothy@hobbs.cz> - 2015-10-14 10:40 +0200
                Re: [OT] Has my e-mail account been hacked? Carl Fink <carl@finknetwork.com> - 2015-10-14 15:10 +0200
                Re: [OT] Has my e-mail account been hacked? Andrew McGlashan <andrew.mcglashan@affinityvision.com.au> - 2015-10-14 05:30 +0200
              Re: [OT] Has my e-mail account been hacked? Andrew McGlashan <andrew.mcglashan@affinityvision.com.au> - 2015-10-14 04:30 +0200
                Re: [OT] Has my e-mail account been hacked? Andrew McGlashan <andrew.mcglashan@affinityvision.com.au> - 2015-10-14 05:30 +0200
        Re: [OT] Has my e-mail account been hacked? Jimmy Johnson <field.engineer@gmail.com> - 2015-10-13 08:40 +0200
          Re: [OT] Has my e-mail account been hacked? Stuart Longland <stuartl@longlandclan.id.au> - 2015-10-13 09:10 +0200
            Re: [OT] Has my e-mail account been hacked? Jimmy Johnson <field.engineer@gmail.com> - 2015-10-13 11:00 +0200
              Re: [OT] Has my e-mail account been hacked? <tomas@tuxteam.de> - 2015-10-13 11:00 +0200
                Re: [OT] Has my e-mail account been hacked? Stuart Longland <stuartl@longlandclan.id.au> - 2015-10-13 11:10 +0200
                Re: [OT] Has my e-mail account been hacked? Jimmy Johnson <field.engineer@gmail.com> - 2015-10-13 11:20 +0200
          Re: [OT] Has my e-mail account been hacked? Brian <ad44@cityscape.co.uk> - 2015-10-13 21:10 +0200
          Re: [OT] Has my e-mail account been hacked? Stephen Powell <zlinuxman@wowway.com> - 2015-10-14 03:30 +0200
            Re: [OT] Has my e-mail account been hacked? Jimmy Johnson <field.engineer@gmail.com> - 2015-10-14 11:00 +0200
        Re: [OT] Has my e-mail account been hacked? Brian <ad44@cityscape.co.uk> - 2015-10-13 13:20 +0200
        Re: [OT] Has my e-mail account been hacked? stelios kteniadalis <keste82@gmail.com> - 2015-10-14 12:40 +0200
  Re: [OT] Has my e-mail account been hacked? Brian <ad44@cityscape.co.uk> - 2015-10-12 18:40 +0200
    Re: [OT] Has my e-mail account been hacked? Stephen Powell <zlinuxman@wowway.com> - 2015-10-14 00:50 +0200
      Re: [OT] Has my e-mail account been hacked? Adrian O'Dell <crimsonmane@gmail.com> - 2015-10-14 01:00 +0200
      Re: [OT] Has my e-mail account been hacked? Brian <ad44@cityscape.co.uk> - 2015-10-14 01:00 +0200
        Re: [OT] Has my e-mail account been hacked? Stephen Powell <zlinuxman@wowway.com> - 2015-10-14 04:30 +0200
          Re: [OT] Has my e-mail account been hacked? Brian <ad44@cityscape.co.uk> - 2015-10-14 11:10 +0200
            [SOLVED] [OT] Has my e-mail account been hacked? Stephen Powell <zlinuxman@wowway.com> - 2015-10-16 01:00 +0200
      Re: [OT] Has my e-mail account been hacked? Stuart Longland <stuartl@longlandclan.id.au> - 2015-10-14 03:30 +0200
  Re: [OT] Has my e-mail account been hacked? Jochen Spieker <ml@well-adjusted.de> - 2015-10-12 22:50 +0200

csiph-web